Barchester West Abbey Care Home

Stourton Way, Yeovil BA21 3UA
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9.8 99 Reviews
  • Barchester West Abbey Care Home, Yeovil
West Abbey has lots to offer - many local amenities. They provide first-class 24-hour nursing and residential care, alongside expert care for people living with dementia in the Memory Lane Community.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person and their dedication can be seen across the board - in cooking, hospitality, housekeeping and organising activities for residents.

They think you'll find West Abbey ideally suited to meet your needs now and in the future.

Why not arrange a visit and see for yourself!

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Care Provided by Barchester West Abbey Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 92 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gordon Collins (General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (84)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Barchester West Abbey Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,503

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester West Abbey Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester West Abbey Care Home Reviews (99)

Total of 99, showing 1-20
9.8

Barchester West Abbey Care Home has a Review Score of 9.8 (9.817) out of 10, based on 26 reviews in the last 2 years. Over all time Barchester West Abbey Care Home has 99 reviews.

Overall Experience

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Review from Sue A (Wife of Resident) published on 4 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at West Abbey for twelve months now. He settled in better than we could ever have hoped, and that is largely due to the wonderful care he is receiving. I know that if there were any problems the home would contact me straight away, although this hasn't been necessary as
my husband is so happy and content. I cannot fault the care at West Abbey and the friendly, compassionate atmosphere; you are always greeted with a big smile from all the staff. The care home is immaculately clean and all the residents look well cared for. There is also a wide range of activities laid on for the residents, and the food looks delicious. I would not hesitate to recommend this care home, and we are grateful for the dedication and hard work of all the staff.

Reply from Gordon Collins, General Manager at Barchester West Abbey Care Home

Thank you so much for taking the time to complete such a lovely response. We will be sure to share your feedback with the team. We look forward to seeing you soon.


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Review from O J (Daughter of Resident) published on 4 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted to have found such an amazing care home for our mother. From the moment she arrived nearly 18 months ago she has always been treated with endless kindness and respect by all the staff, regardless of role or seniority. The care home itself provides everything she needs from a light airy
home looking onto a beautiful internal garden, with plenty of activities that she is encouraged to participate in with much enthusiasm from the staff.The staff themselves are amazing, often going out of their way to cheer her along when she is struggling with her alzheimers. I am very happy we have found West Abbey Care Home and would like to say a huge thank you to all the staff for taking such good care of our mum.

Reply from Gordon Collins, General Manager at Barchester West Abbey Care Home

Thank you so much for your kind words. We are delighted to hear that you are pleased with the care and services provided. Your feedback is greatly appreciated and motivates our team to maintain the high standards we strive for.


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Review from F B (Daughter of Resident) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited many Nursing Homes but West Abbey stood out. Mum has settled in well, thanks to all the wonderful staff. It has not been an easy journey for Mum as she suffers from advancing Alzheimer's.
The Home is clean and well maintained both inside, and in the grounds, outside. The gardens are lovely
to wander around in.
Staff on the Lyde Unit are brilliant where there is such a lovely atmosphere. There is plenty of space to wander around. You feel part of a bigger family.
Staff are polite and very welcoming and quick to resolve any problems or concerns. We love the café area where we can escape the world and have a coffee and one of the slices of the chef's cake of the day!!
There are daily activities which include day trips, games, knit and natter, communion and of course, scrabble!
I wouldn't hesitate to recommend West Abbey. All staff both medical and non-medical are amazing. Thank you so much. It means the world to me to know that Mum is safe, well cared for and loved.

Reply from Gordon Collins, General Manager at Barchester West Abbey Care Home

Thank you so much for taking the time to complete such a lovely review. We really do value the feedback and will be sure to share this with our team. It is an absolute pleasure to care for your mother and we look forward to seeing you soon.


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Review from Doreen W (Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My first experience is very good. Everybody is very helpful.

Reply from Jess Brolan, General Manager at Barchester West Abbey Care Home

Thank you so much for taking the time to complete a review card for us. We will be sure to share your feedback with our team.


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Review from K H (Granddaughter of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my nan. Home was always clean and lovely.

Reply from Jess Brolan, General Manager at Barchester West Abbey Care Home

Thank you so much for taking the time to complete West Abbey a review. We have thoroughly enjoyed caring for your grandmother and hope she returns soon for another period of respite. Thank you.


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Review from Celia D (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother spent her last six months at West Abbey. From walking in the first day until the last we as a family felt very welcome. Always a smile from the staff and very happy residents.
Mum had full nursing care which was amazing. The staff were so kind and caring not only to Mum but to us as well.
She very sadly passed away there. Couldn't wish for better treatment.
A huge thanks to all the staff.
We wouldn't hesitate to recommend West Abbey.

Reply from Jess Brolan, General Manager at Barchester West Abbey Care Home

Thank you so much for taking the time to complete such a kind review. We will be sure to pass this on to our team. It was a pleasure to care for your mother.


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Review from Julie R (Power of Attorney of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was looking for a residential home that could provide a range of care and nursing services. I attended an open day at Barchester West Abbey Care Home, Yeovil.
I was given a guided tour of the facilities that are, to say the least, impressive. The whole place is clean with well-maintained, pleasant
decor, nothing tired-looking. Individual rooms are of a reasonable size with en-suite WC, comfortable beds, furnishings and TV.
The communal areas and dining rooms are spacious and well laid out with comfortable furnishings. Residents are encouraged to use these areas and the facilities they provide. The menus for the dining rooms offer superb choices.
The garden areas are well-kept, very colourful and attractive.
All the staff that I met were, without exception, affable, polite and knowledgeable about their roles and were able to answer my questions about care and accommodation. More importantly, from the reaction of the existing residents, staff were obviously well-liked, kind and caring and residents seemed happy.

Reply from Jess Brolan, General Manager at Barchester West Abbey Care Home

Thank you so much for your kind review, we will be sure to share the feedback with all departments within the home. It has been a pleasure supporting your next of kin and family. We look forward to seeing you at your next visit. Thank you.


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Review from T T (Daughter of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was very well looked after. Lovely rooms with good views of the garden. Food and facilities excellent. Mum could join in with the various activities when she felt like it but wasn't pressured to do so. There was good feedback on how she was coping with her fortnight respite care and she also made
a couple of friends. I also found the whole experience very beneficial. Staff were all very professional and caring.

Reply from Jess Brolan, General Manager at Barchester West Abbey Care Home

Thank you for your kind review, we will be sure to share this with our team. We look forward to you returning shortly.


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Review from Tracy D (Great-Niece of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't thank everyone enough for taking care of two of my family/relatives they have settled in really well as you have made it feel like home for them both, it's lovely to see them both so very happy when we visit.

Reply from Jess Brolan, General Manager at Barchester West Abbey Care Home

Thank you so much for your kind review - it has been a pleasure to care for your relatives. We look forward to seeing you soon when you next view.


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Review from Barbara S (Sister of Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During 12 weeks of respite, we have come to know West Abbet and its wonderful staff. It is the team that makes the home. I cannot praise the home highly enough. My brother is moving in permanently in August, and we are so pleased about his future. I would happily go there myself, but you don't do a
BOGOF! Thank you all.

Reply from Chris Lee, General Manager at Barchester West Abbey Care Home

Thank you for taking the time to complete such a heartwarming review for our team to read. We are looking forward to welcoming your brother back to us as a permanent resident.


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Review from D B (Daughter of Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault any aspect of this care home.

Reply from Chris Lee, General Manager at Barchester West Abbey Care Home

Thank you so much for your kind review. We will be sure to share your feedback with our team to thank them for their dedicated hard work!


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Review from C C (Cousin of Resident) published on 12 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I came to visit my relative and was shouted at by one of your male nurses in a very unprofessional manner. He said have you seen your relative to which I replied yes, he replied drink your tea, leave it at that and go. He then returned to the visitors in seconds and shouted "I will give you 30 seconds",
and then 30 seconds for a patient who was end of life. Disgusting and very unprofessional.

Reply from Feedback Team, The Feedback Team at Barchester West Abbey Care Home

Thanks for your review. You have our deepest sympathies on the passing of your loved one and we're sorry to read your feedback at such a difficult time. We're aware the resident's Next of Kin implemented a list of who could visit at the time, which was to reduce any distress to the resident and we're sorry if that wasn't communicated with you by family. As always, our priority is to meet the needs and wishes of residents at all times. We're not aware of any communication taking place in the manner you've described, but we're sorry if any interactions with our team left you upset at that time.
Kind regards, Barchester's Feedback Team.


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Review from Y P (Relative of Resident) published on 3 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this care home enough. From the moment we walked in, we were greeted warmly by the staff who showed genuine care and compassion for the residents. The facilities are brilliant, clean and beautifully maintained. The residents are all well taken care of and seem genuinely happy and
content. The activities and programs offered are diverse and engaging, keeping everyone active and stimulated. The meals are delicious and nutritious and there are always options available for any dietary needs. Overall, this care home goes above and beyond in every aspect, providing a safe and nurturing environment for its residents. Five stars all the way!

Reply from Chris Lee, General Manager at Barchester West Abbey Care Home

Thank you for your very kind words! I am glad yours has been such a positive experience. I will share this with the team at West Abbey - I know they will be greatly encouraged by the warm feedback and the fact that their hard work and commitment to our residents' care is recognised and appreciated.


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Review from Christine W (Mother of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been a resident at Barchester West Abbey Care Home for twenty-five years. During that time, we have been more than happy with every aspect of the home. The staff (from cleaners, carers, nurses - everyone!) are friendly, caring and welcoming and make us feel like we are family. A wonderful
home.

Reply from Jess Brolan, General Manager at Barchester West Abbey Care Home

Thank you for your lovely feedback and I am pleased you are more than happy with the home.


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Review from Charlotte M (Daughter of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow, where do I start? Recently had a relative stay on a short stay and from the moment I made contact with the team I felt at ease and knew I would be confident in the care that my mother needed. The management team were always available to answer any questions I had and added great reassurance throughout
our stay. The manager and her team were absolutely wonderful as were all the staff really. From the kitchen staff to the care team everyone was friendly, smiley and happy to assist and made a huge impact on our family during our stay. A team who are an absolute credit to the care industry. Well done West Abbey, Mum will be back!

Reply from Jess Brolan, General Manager at Barchester West Abbey Care Home

Thank you so much for your kind words, I will be sure to share your feedback with the team and we look forward to welcoming you to West Abbey again soon.


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Review from Nancy M (Granddaughter of Resident) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were so kind the minute my nan came through the doors of West Abbey and throughout her whole stay, we visited her often while my mum was away on holiday and she was always well looked after. Nan stayed for respite and we will definitely be back. Thank you to all the staff.

Reply from Jess Brolan, General Manager at Barchester West Abbey Care Home

Thank you so much for your kind review. I will be sure to pass the feedback on to our colleagues here at West Abbey.


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Review from D S (Wife of Resident) published on 7 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A well run home, good staff. Food good with a choice. Very helpful and considerate. Might get a care home nearer as it is too far to me to drive full, have to rely on lifts.

Reply from Sekhar Thananki, General Manager at Barchester West Abbey Care Home

Thank you for taking the time to write your review and we're so pleased you find the home helpful and considerate - your feedback is very much appreciated and helps us to ensure we're providing the best services possible.


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Review from Honor B (Respite Resident) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was worried about bringing in my husband, who has vascular dementia, to a home for the first time but my mind was soon put to rest when I watched him a few days later. Happily engaging with other staff members and residents and joining in the activity.
There is such a wonderful, warm atmosphere there.
I would have no hesitation in using this home again.

Reply from Debbie Twinn, CRM at Barchester West Abbey Care Home

Thank you for your kind words, it was our pleasure to look after your husband and we look forward to seeing him again when he comes to stay with is in December. I will share your positive feedback on to my team including staff in our Dementia Community.


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Review from Sarah O (Daughter of Resident) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted at short notice, so had no time to get used to the idea of moving into a care home. She was warmly welcomed on arrival nine weeks ago and has settled in really well. The staff are friendly, caring professionals and she is treated with respect at all times. Despite having dementia Mum
has become more confident in herself and is engaging in a full range of activities. She has made friends and is much more like her old self. Smiling all the time. Thank you for making this difficult transition from home to care home, a smooth and stress-free process for both of us.

Reply from Debbie Twinn, CRM at Barchester West Abbey Care Home

Thank you for taking the time to write your lovely review and we're so pleased your mum has settled in well - your feedback is very much appreciated and helps us to ensure we're providing the best services possible.


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Review from Liz C (Sister of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I entered Barchester West Abbey Care Home for the first time I immediately had a good feeling about it. The home was spacious, clean and well presented. All the staff (including non-medical staff) were friendly and professional. My brother was a difficult resident to care for, partly because he
had complex needs (some of which had arisen because of inadequate care in a previous home and from NHS hospitals in a different area, not connected with Barchester or Yeovil). He eventually needed palliative care.
A huge thank you to West Abbey for admitting my brother who was in an appalling condition. During his final 2 months, West Abbey provided high quality care and kindness and very good food. We were also impressed by the range of weekly activities for those who chose to participate.
We are also grateful to West Abbey for the way they maintained close communication with us, his family, and for the sensitivity they demonstrated in managing the whole experience.

Reply from Debbie Twinn, CRM at Barchester West Abbey Care Home

Thank you so much for your lovely review, especially at this most difficult time - it was a privilege to care for your brother and your feedback helps us to improve to ensure we continue to provide the best service.


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Current Review Score: 9.8 (9.817)

Overview of Review Score

The Review Score of 9.8 (9.817) out of 10 for Barchester West Abbey Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.817 for Barchester West Abbey Care Home is calculated as follows: ( (270 Excellents x 5) + (26 Goods x 4) + (5 Satisfactorys x 3) + (5 Very Poors x 1) ) ÷ 306 Ratings = 4.817

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester West Abbey Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 registered maximum number of service users is 18.4, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (52)

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Meet the Team (16)

Gordon

Gordon Collins

Job Title: General Manager

My name is Gordon and I am the General Manager at the lovely West Abbey Care Home


I have been a qualified nurse since 1997 and have worked and managed in both the Health Service, and private health care.


I passionately believe that a smile can change a day, and seeing our residents and relatives smile and laugh is my driving force. Making every day the best day for residents and relatives is incredibly important to me.


I count myself very lucky indeed to lead a team at West Abbey who I know are equally as committed to making a difference to the lives of those who live with us as I am, and I am proud to have them all on the journey with me.


When I am not at West Abbey; I am probably to be found working on one of my allotments, where I grow a multitude of flowers and vegetables, if I am not there, I will be maintaining my classic car and getting oily, much to the annoyance of my wife Claire.


I live not far away, in Dorset and I feel blessed to be living in the beautiful West Country and able to work at such a fantastic facility as West Abbey.


Helen

Helen Colaco

Job Title: Deputy Manager

Joined: 1999

Hello!


My name is Helen and I am the deputy manager here at West Abbey Care Home. I have worked at the home for over 25 years and I love supporting our residents every day. I look forward to welcoming you to our home.


Melony

Melony Ivor-Smith

Job Title: Admin Assistant

Joined: 2024

Hello


My name is Melony and I am an Admin Assistant at West Abbey Care Home. I look after meeting new residents and supporting our existing residents with any queries they have. Please visit our home and I will be sure to provide a warm welcome.


Dani

Dani Vasiu

Job Title: Clinical Lead

Joined: 2005

Hi, I’m Dani, I started working at West Abbey in 2005 as a Unit Head and have progressed to Clinical Lead. I am happy to be a part of an amazing team that delivers the highest level of care to those they support. In my free time, I like football, running and music.


Dovile

Dovile Himsworth

Job Title: Home Adminstrator

Joined: 2024

Hello, my name is Dovile and I am proud to say I am the Administrator here at West Abbey Care Home. I have worked within the care industry for nearly 20 years and have found a passion for working with the admin sector. I really enjoy being able to help everyone and I look forward to welcoming existing and new families to our home. In my spare time, I enjoy spending quality time with my son.


Holly

Holly Williams

Job Title: Head of Memory Lane

Joined: 2024

Hello! My name is Holly and I am happy to introduce myself as the Head of the Lyde Community here at West Abbey which specialises in dementia care. Having recently joined the team I have thoroughly enjoyed getting to know the relatives and residents, it is such a great environment. I have been working within the nursing industry for nearly 10 years now including other care homes and being a part of the district nursing teams.


In my spare time, I enjoy keeping active and taking part in adventurous activities!


Louis

Louis Buys

Job Title: Head of Maintenance

Joined: 2007

Hi, I’m Louis. I have been working at West Abbey since 2007. I really ensure the home is presented to the highest standard and support residents with any personalisations to their rooms. In my spare time, I enjoy sightseeing and most of all my PlayStation.


Andrew

Andrew Pippard

Job Title: Head Chef

Joined: 2014

Hi, my name is Andy, I have worked in catering for 15 years and have been here at West Abbey for over 10 years. I am a Level 3 Qualified Production Chef and take delight in cooking and providing good food for my residents, colleagues and family during my days off!


Judith

Judith Temple

Job Title: Care Practitioner

Joined: 2016

I started working at West Abbey in 2016 as a Senior Care Assistant and took the opportunity to develop my skills by training to be a Care Practitioner to be able to support the nursing team with day-to-day tasks, such as administering medication and basic wound care. I love working at West Abbey because of the opportunities enabling me to progress in my career with support from Management. Outside of work, my hobbies include gardening, cross-stitching and reading.


Ateca

Ateca Filipe

Job Title: Head Housekeeper

Joined: 2019

Hello, I'm Ateca. I've been working at West Abbey for about a year, and I stepped up from housekeeper to the new head housekeeper in 2020.


I am originally from Fiji, a small island in the South Pacific Ocean and I enjoy spending time with my family and friends when I'm not working.


I love working at West Abbey because I like to socialise with people, so the highlights of my day are speaking to all the residents living within the home.


Nikki

Nikki Griffee

Job Title: Activities Coordinator

Joined: 2018

Hi, I'm Nikki and I originally came to work at West Abbey in 2018 and have worked in various roles supporting our residents.


What I enjoy about my job is that no two days are the same and most of all, I thoroughly enjoy everyday activities with the residents including 1-2-1 room visits all the way to professional singers visiting us. A firm favourite of mine and the residents at West Abbey is using our mini-bus weekly and visiting local nature hot spots! I look forward to welcoming you to our home.


Kelly

Kelly Bugler

Job Title: Nurse

Joined: 2019

Hi, I’m Kelly, I am a Nurse for our memory lane unit here at West Abbey. I really enjoy working at Barchester as it has a really good team spirit. There are always colleagues around to support and share best practices. In my spare time, I am an avid reader and on my days off you can always find me with my nose stuck in a good book!


Gordon

Gordon Carpenter

Job Title: Nurse

Joined: 2013

Hello, I'm Gordon, Unit Lead Nurse for the Ground Floor Community and I've enjoyed working for Barchester, here at West Abbey for over ten years. During my ten years at West Abbey, there's been lots of changes, and what I enjoy most, is looking after people in a warm and friendly environment.


Direct access to the Garden all year round is a great asset to residents living on our ground floor Community, which enables them to visit the garden independently to enjoy our outside space, open days and other outdoor events with family and friends.


A warm welcome awaits you in our Community at any time from my Team, who are always pleased to see you and willing to help relatives and visitors.


Sergiusz

Sergiusz Skorupa

Job Title: Chef

Joined: 2013

Hi I’m Serg. I have worked here at West Abbey for 7 years. I love making lovely dishes for all of the residents here, and knowing they’ve enjoyed it makes my day. In my free time I like to spend my time with my family and my son.


Kevin

Kevin Turner

Job Title: Physiotherapist

Joined: 2006

Hi, I'm Kevin. I qualified as a physiotherapist in 1987, before moving to Canada to work for 2 years. Upon returning I worked in the NHS for several years before starting my own practice.


I specialise in musculoskeletal conditions and care of the elderly and I have taught courses to physiotherapists all over the world.


I have been working with West Abbey since 2006.


Kristen

Kristen Mason McDonald

Job Title: Care Assistant

Hello, my name is Kristen and I am proud to say I am a Care Assistant here at West Abbey. I love helping our residents with all their needs and making everything a little easier for each and every one of them.


Frequently Asked Questions about Barchester West Abbey Care Home

What types of Care is Barchester West Abbey Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester West Abbey Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Barchester West Abbey Care Home have?

There are 84 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Barchester West Abbey Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester West Abbey Care Home to the centre of Yeovil?

1.4 mile(s) as the crow flies, distance by road may be significantly further.