Braemar Lodge

18/20 Stratford Road, Salisbury SP1 3JH
Submit a Review
9.9 97 Reviews
  • Braemar Lodge, Salisbury
Braemar Lodge is a purpose-built home located in the city of Salisbury. As well as providing five-star luxury accommodation, the home is conveniently situated just a short distance from the local shops and doctors surgeries.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

Braemar Lodge offers beautifully appointed bedrooms, featuring flat-screen televisions with Freeview and en-suite facilities. A few steps from the reception area is a well-appointed dining room and both ground and garden floors have large lounges with comfortable armchairs and sofas.

The garden lounge has access to a well-stocked garden where a relaxing walk can be enjoyed. On the first floor, there is also a small quiet lounge and an activities room with computers for use of Skype.

Residents are encouraged to participate in daily activities and can enjoy trips and outings organised by the activity co-ordinators.

Show Braemar Lodge on the Map

Care Provided by Braemar Lodge

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 95 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jackie Cash (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (23)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Braemar Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,677
  • (these prices are only a guideline, please contact Braemar Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Braemar Lodge, there's no specific visiting hours, all that is asked is that you let the home know your in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.


  • Parking

  • Parking is available on site at Braemar Lodge, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.


Braemar Lodge Reviews (97)

Total of 97, showing 41-60
9.9

Braemar Lodge has a Review Score of 9.9 (9.855) out of 10, based on 17 reviews in the last 2 years. Over all time Braemar Lodge has 97 reviews.

Overall Experience

  • 84
  • 12
  • 1
  • 0
  • 0

Date Published

97
7
10
17
80

Review from A H (Son of Resident) published on 3 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was treated with great respect and kindness during his stay.
Every member of staff was very friendly and showed genuine care for my father. They all worked on their own initiative.
I would certainly recommend Braemar Lodge in the future.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kevin H (Son of Resident) published on 23 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed there for almost a month and he was extremely well cared for. His mood and health improved quickly. All the staff were first class and went out of their way to help my father and the family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan B (Daughter of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's admission was arranged at short notice. There was a genuine interest, concern and welcome when we arrived. The Manager goes the extra mile to support the residents and family carers alike. I, as a concerned carer, particularly appreciated her understanding and empathy as my mother is reluctant
to accept the care she needs. A fall necessitated hospital visit and on return, her care was immediately amended giving both of us the reassurance and confidence required - thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John R (Husband of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Upon entering Braemar Lodge, I noted a welcome coupled with an air of tranquillity. The place is spotlessly clean. Nowhere was there an unpleasant smell. The communal rooms were well furnished and thoughtfully arranged with plenty of space for the wheelchairs of residents wishing to take part in pre-arranged
activities. Every member of the large staff was smartly dressed, clean, polite, helpful, cheerful, aware of their particular responsibilities and knew what to do in an emergency.


Braemar Lodge has teams dedicated to specific tasks throughout the house such as nursing, medical care, catering, cleaning, personal cleanliness and all those other essential matters needed by residents such as help with washing, dressing and assistance getting in and out of bed. These duties were done regularly with great kindness and understanding. Response times to calls were very short.


The planned control has created an esprit de corps that effectively holds together the entire operation. Care of the residents is given priority. Nothing has been omitted. Nothing has been left to chance.


To sum up, Braemar Lodge is simply a superb care home whose standard will be very hard to surpass.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Fiona P (Power of Attorney of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident first entered Braemar Lodge in November/December 2017 but by July 2018 she had to move to another home due to her wandering. She moved locally, what a terrible experience. Luckily but sadly the resident has deteriorated and has been able to return.
Braemar Lodge was like coming home.
All
staff and management really couldn't do enough and welcomed her back. She has improved, is more hydrated, has put weight on and is much happier.
Thanks for all the manager and her team do. I cannot fault them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Abbie E (Granddaughter of Resident) published on 15 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma lived here for just over 5 years. She originally was opposed to nursing homes and wished to stay at home. Over the first year, she grew to love the nursing home and saw it as her home. The staff at Braemar are amazing! They accommodated my Grandma’s needs and I cannot fault the staff in any
way whatsoever! All the staff knew and loved Grandma very much and the Colten Friends, activities assistants, carers and nurses she had looking after her were absolutely fantastic!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B W (Daughter of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Braemar Lodge and I visited her nearly every day for 2 years, for an hour or more. She had dementia but I never had a moment's concern. I knew she was in extremely good and caring hands. The wonderful staff supported me too. I continued visiting other residents after my mother
died and continued to be impressed by all aspects of this super home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L P (Friend of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing is too much trouble for the staff. My friend who I visit is much happier here than in her previous home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H Q (Respite Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed my stay and I will come to visit.
The care and support was excellent.
The food was very good. My marks out of ten would be ten and a half.
Made some nice friends.
Everyone works as a team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sheila N (Respite Resident) published on 31 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

To begin with didn't feel very well but as time went on the help from the physio and the carers and nursing staff helped my recovery. Found not to be able to have many visitors because of "shut down" I found the days long staying in my room.

Reply from Elaine Farrer, Operations Director at Braemar Lodge

Thank you for your review and likelihood to recommend the home. I am pleased to hear that the staff at Braemar Lodge were helpful and aided in your recovery. I understand that during your short stay with us we unfortunately had temporarily closed the home to visitors due to sickness as a precautionary measure. We reopened the home as quickly as possible, allowing you to enjoy the last days of your stay with visitors. I apologise that this had an impact on your stay and hope that you choose to stay with us again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A N (Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came for a respite week. Wonderfully caring, friendly and well-run home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jenny D (Niece of Resident) published on 13 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt went into this home in April. Our family has nothing but praise for the manager and staff who have looked after her beautifully and gently since she arrived. Everyone is so caring and nothing is too much trouble. I can relax knowing she's in such good hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret J (Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy and well looked after at Braemar Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alwyn T (Resident) published on 23 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All members of staff are most helpful and cheerful. Everyone smiles and greets you if passing in the corridor or performing services. Everything done to help you feel "wanted" and at home. Makes it easy to adapt to a new kind of life.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P H (Daughter of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although mum's short-term memory is not good, she regularly mentions how lucky she is to be in such a lovely environment with wonderful gardens and staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John H (Son of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone (management and staff) has been very caring and informative. There is no doubt that my father has had a great level of personal attention and has been treated as an individual. The activities in Braemar Lodge are essential to the well-being of all residents and there are many programmes on
offer.


Visiting hours any time of day is also very convenient and important. Visitors being included at meals is also a lovely concept as all of us can mingle together and meet.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Douglas P (Respite Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although I was only in for 2 weeks respite care, I was most impressed that this was a genuine "home", not an institution. From the start, I was always addressed by my Christian name. The staff were very attentive but not "smothering". All my reasonable requests were met immediately. All in all, a very
good experience and should I need a home in the future, I would choose this one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A B (Respite Resident) assisted by family/friend published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed short-term care while work was completed in my home and I was very reluctant to have residential care. From the outset, senior staff recognised my feelings and addressed my concerns. They were friendly, kind and reassuring. This approach continued with excellent care and facilities once I arrived.
I have been encouraged to view this as a holiday and to make the most of the facilities and services. The staff are extremely patient and I have found the whole experience like a 5 star hotel with care if needed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret W (Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my 2nd visit to a Colton Care home and I was not disappointed. The staff are all happy and smiling and do all they can to help you - nothing is too much trouble. The manager is excellent and knows all that is going on and makes you feel at home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C R (Respite Resident) assisted by family/friend published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay at Braemar Lodge, although brief, was most enjoyable. The accommodation, food and staff were excellent and I was very pleased to have the company of all the friendly residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Braemar Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.960 for Braemar Lodge is calculated as follows: ( (191 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 198 Ratings = 4.96

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.895 Points relating to the number of positive Reviews for Braemar Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19. 17 Positive Reviews ÷ 19 = 0.895

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Jackie

Jackie Cash

Job Title: Home Manager

Jackie leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.


Zodwa

Zodwa Lukhele

Job Title: Clinical Lead

Zodwa is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.