Braemar Lodge

18/20 Stratford Road, Salisbury SP1 3JH
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9.9 97 Reviews
  • Braemar Lodge, Salisbury
Braemar Lodge is a purpose-built home located in the city of Salisbury. As well as providing five-star luxury accommodation, the home is conveniently situated just a short distance from the local shops and doctors surgeries.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

Braemar Lodge offers beautifully appointed bedrooms, featuring flat-screen televisions with Freeview and en-suite facilities. A few steps from the reception area is a well-appointed dining room and both ground and garden floors have large lounges with comfortable armchairs and sofas.

The garden lounge has access to a well-stocked garden where a relaxing walk can be enjoyed. On the first floor, there is also a small quiet lounge and an activities room with computers for use of Skype.

Residents are encouraged to participate in daily activities and can enjoy trips and outings organised by the activity co-ordinators.

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Care Provided by Braemar Lodge

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 95 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jackie Cash (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (23)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Braemar Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,677
  • (these prices are only a guideline, please contact Braemar Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Braemar Lodge, there's no specific visiting hours, all that is asked is that you let the home know your in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.


  • Parking

  • Parking is available on site at Braemar Lodge, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.


Braemar Lodge Reviews (97)

Total of 97, showing 61-80
9.9

Braemar Lodge has a Review Score of 9.9 (9.855) out of 10, based on 17 reviews in the last 2 years. Over all time Braemar Lodge has 97 reviews.

Overall Experience

  • 84
  • 12
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Date Published

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Review from Kirsten B (Daughter of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting and taking people out from care homes a lot over the last few years. Braemar Lodge is by far the nicest, friendliest and most efficient of all. I hope you are proud of what you achieve and thank you for helping us achieve getting Dad home.

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Review from Joanna R (Daughter of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were professional, clear, friendly and sensitive during the assessment period and throughout. The staff were attentive, kind and caring. The nurses were very clear and informative. Staff on client interact were knowledgeable and understanding. The quality of care is excellent. The atmosphere friendly,m
calm and jolly as well as welcoming. The home cleanliness is of a very high standard and the meals exceptional. I cannot praise the staff team enough. Thank you.

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Review from Yvonne L (Resident) published on 13 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident of Braemar Lodge for the past year. All the staff here seem totally committed and happy in their work. I have had no previous connections with care homes but feel very comfortable here I would have no hesitation in suggesting it to friends. My two sons one a surgeon in Australia
and the who has dealings with care homes are very happy for me to be here.

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Review from Emma C (Friend of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit a severely disabled friend at Braemar Lodge every 3-4 weeks - but have had no experience of the food etc, nor value for money. The place always appears to be well kept and the staff are always busy and friendly to visitors and residents alike. My friend is unable to stand or do anything for
herself, and so frequently needs attention which, as far as I know, she always gets.

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Review from Frances Rymer C (Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I entered Braemar Lodge I have experienced the fulfilment of the management promise to 'Cherish You'. My friends say that this is the best care home in Salisbury, and they are glad that I have been enabled to come and live here.


"Friendly, kind, individual, reassuring and honest".

I am happy to endorse this, and also give thanks for the surroundings - a quiet interesting garden with plenty of seats, and an optional programme of activities in which one may join. The home is in a residential area, and there is reasonable public transport for both residents and visitors. There is qualified nursing care when needed.

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Review from Jeanette D (Daughter of Resident) published on 25 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who has early dementia is not always easy to care for or please! She is treated with patience and thoughtfulness and is full of praise for her carers. The staff are kind and caring. The home is excellently run and provides excellent services.

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Review from Barbara S (Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very satisfied with the standard of care. Staff are very pleased and willing to help us any way they can.


Help with hospital and doctor appointment is excellent and response to call for help is excellent.


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Review from Dorothy B (Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is my first experience of a care home either as a visitor or resident. Up to six months ago I was able to look after myself in my own home. However, owing to a deterioration in health and aged 92 years I found it impossible to carry on alone and I was lucky to get accepted firstly on respite care
and now as a permanent resident at Braemar Lodge. To date, I have found this home very good, management and staff outstanding, I feel that this is truly a home and not an institution.

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Review from Joyce R (Resident) published on 9 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff very helpful and friendly nothing is too much trouble. They enjoy a leg pull and have some attitude and have some attitude themselves.

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Review from E H (Resident) published on 5 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here 2 1/2 years and have been well cared for. I have attended activities - physiotherapy etc and religious meetings.
I appreciate the beauty of the gardens.

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Review from Marlene B (Regular Volunteer) published on 13 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been taking weekly Holy Communion and Morning Prayer services with another Lay Pastoral assistant for about ten years. The staff are always friendly and helpful, its a pleasure to be of service to the residents. I have also visited private rooms to give Holy Communion when requested and have
prayed with sick and dying residents. I have a good relationship with managers if anything arises, from talking to residents, that they need to know about.

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Review from May H (Resident) published on 27 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Braemar Lodge in August to convalesce after a heart operation in hospital.


We were lucky to get a place and the care and support has been wonderful.


I would thoroughly recommend this place.


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Review from David A (Son of Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lives in Dover, but while visiting us for Xmas 2016 she fell and broke her femur, then had a stroke. We chose Braemar Lodge as she needed a nursing home having reviewed over 20 others near Salisbury and in Kent. This could not have been a better decision. Not only did the Manager and Clinical
Lead help me through the last 8 months, with advice, empathy and through experience, all staff have been outstanding. I see my mother every couple of days. All staff are happy, caring, attentive, willing, smart and cheerful. The home is immaculate, the food is excellent and I cannot recommend Braemar Lodge any higher.

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Review from Stell P (Resident) published on 14 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely happy place to be, the staff are super.
Care you are given is great.
Super place to live short or long term.

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Review from Ann G (Daughter of Resident) published on 12 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always a difficult decision to decide that a relative needs care home support but us as a family was so completely right. My mother was cared for with love and dignity from all members of staff. We were always welcomed into the home as a family life. We felt a real closeness and bond with all
those who were there and regarded many of the staff to be friends. We enjoyed lots of really happy times together including several Christmas celebrations. We are very thankful for the wonderful memories that will remain with us always.

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Review from K W (Daughter of Resident) published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was unable to place my mother in a care home where she lived but there was a place in Braemar Lodge. The staff and manager were really kind and helpful and they aided her in her recovery to full health. She was well looked after and she enjoyed her stay.

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Review from Carol M (Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only say that the care at Braemar Lodge was exemplary throughout.

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Review from Kenrick W (Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was well looked after. The staff were very kind and would do anything and everything to make my stay a success.

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Review from Janice R (Daughter of Resident) published on 1 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for almost 2 years. She is very happy, safe and content. She thinks she is living in a 5-star hotel, in her words "I have and get everything I need". If I have any questions, there is always someone to answer them, whether it's regarding care, food or laundry. The activities,
outings and garden parties are superb and there is always something for the residents to take part in if they so wish.
I have got to know many of the carers who are kind, considerate and treat their residents with great dignity and loving care. It is truly home from home. The atmosphere, as soon as you walk in, is one of love and happiness. I would book my room there with no hesitation if the need ever arose.

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Review from CR (Daughter of Resident) published on 27 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff are extremely approachable and friendly inspiring confidence that matters of concern will be followed up. After my mother had a fall one evening, her care bell was answered quickly and although only suffering from bruising, her condition was regularly monitored over the following
days.

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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Braemar Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.960 for Braemar Lodge is calculated as follows: ( (191 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 198 Ratings = 4.96

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.895 Points relating to the number of positive Reviews for Braemar Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19. 17 Positive Reviews ÷ 19 = 0.895

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (2)

Jackie

Jackie Cash

Job Title: Home Manager

Jackie leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.


Zodwa

Zodwa Lukhele

Job Title: Clinical Lead

Zodwa is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.