Camelot Care

1 Countess Road, Amesbury, Salisbury SP4 7DW
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8.4 7 Reviews
  • Camelot Care, Salisbury
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Care Provided by Camelot Care

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Camelot Care Homes Ltd
  • Person in charge
  • Violet Gwaze (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (57)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Camelot Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Fees are at the council rate

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Camelot Care Reviews (7)

8.4

Camelot Care has a Review Score of 8.4 (8.373) out of 10, based on 7 reviews in the last 2 years. Over all time Camelot Care has 7 reviews.

Overall Experience

  • 3
  • 3
  • 1
  • 0
  • 0

Date Published

7
0
0
7
0

Review from U E (Daughter of Resident) published on 26 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Camelot Care Nursing Home in January of this year, 2023. I was apprehensive as I did not want my mother to come into a nursing home but the dementia became unmanageable. I need not have worried. This nursing home is like home from home for my mother. She was bedbound on arrival
and is now up and dressed every morning and sat in the day room and walking small distances with assistance. She is clean and looks so much better and happier in herself. The dementia care here is specialist and all nursing staff and carers are excellent, friendly and extremely efficient and knowledgeable. They continually update me on my mother’s care. All the other residents I see are happy and relaxed and my mother enjoys talking to them in her own way. I looked around this nursing home first and was very impressed and still am. If you are dithering and find the transition to a nursing home for your loved stressful then visit Camelot and this will put your mind at rest and the staff will help.

Reply from Vasantha Nadesan, Director at Camelot Care

Thank you. We are so pleased that Camelot has been able to care for your mother. Will share this with the team at Camelot.


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Review from Stuart H (Son of Resident) published on 20 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

On arrival, I am always warmly welcomed and offered refreshments by the friendly staff. The level of care for my father seems to be very good and we are informed of anything that may have happened during the week. There have been some issues with his clothing but this has improved. Overall, we are pleased
with the care provided and thank all the staff for what they do.

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Review from Susan S (Daughter of Resident) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the care given to my mother to be of an excellent standard. She seems content in her surroundings now that she has settled down. The staff are very sympathetic to her needs and offer support and encouragement. I always feel welcome when visiting and the staff can always find time to chat
and explain things.

Reply from Vasantha Nadesan, Director at Camelot Care

Thank you, Susan. Will pass it on to the team at Camelot.


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Review from C C (Niece of Resident) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice home. Always clean and tidy. The staff are incredible, always happy, kind, caring and helpful. My aunt is always happy and joking with the staff. We have no complaints about her standard of care.

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Review from C N (Daughter of Resident) published on 15 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum is happy here and since the new entertainment lady has been employed the activities have improved. Lunches are good but supper is the same every day. A variety would be nice. Staff are friendly but I feel they could talk to the residents more or play simple games with them, as interaction is also
part of caring.

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Review from S T (Daughter of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Every time we visit, staff are always lovely, helpful, polite and friendly. My mum always seems happy, well looked after and enjoys her meals that are provided. All of the rooms and facilities are clean.

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Review from Kevin W (Husband of Resident) published on 8 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very pleasant, listen and deal with my request immediately. I find the home clean and tidy and well decorated. I am happy with my wife's care. Staff try their best to support my wife in every way. Happy with the food supplied, my wife enjoys it and eats well. I can review my wife's care plan
at any time and am informed of any changes in her condition. I recently had a review appointment with the nurse, it lasted 1 hour.

Reply from Anita Gautam, Pubic Relations Officer at Camelot Care

Thank you, Kevin. We will share this with our team.


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Current Review Score: 8.4 (8.373)

Overview of Review Score

The Review Score of 8.4 (8.373) out of 10 for Camelot Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.247 for Camelot Care is calculated as follows: ( (35 Excellents x 5) + (32 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 81 Ratings = 4.247

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.126 Points relating to the number of positive Reviews for Camelot Care is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4. 6 Positive Reviews ÷ 11.4 = 0.526

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Camelot Care

What types of Care is Camelot Care registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Camelot Care provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Camelot Care have?

There are 57 Single Rooms.

What are the Facilities & Services at Camelot Care?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Camelot Care to the centre of Salisbury?

7.4 mile(s) as the crow flies, distance by road may be significantly further.