Market Lavington Care Home

39 High Street, Market Lavington, Devizes SN10 4AG
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9.8 100 Reviews
  • Market Lavington Care Home, Devizes
Market Lavington care home, located in Devizes, in the Wiltshire countryside offers high quality and personalised residential, nursing and dementia care to older people.

Formerly a vicarage, Market Lavington has a range of warm and comfortable living areas that create a wonderful home from home setting. All bedrooms are decorated to a high standard and many with en-suite facilities and beautiful views of the surrounding gardens. The care home recently underwent a large scale refurbishment, creating a modern living environment and benefitting from redecoration to lounges, bedrooms and dining rooms.

Market Lavington also offers a very popular wellbeing and activities programme, consisting of entertainment, trips out and hobbies, ensuring there is something for every resident to get involved with.

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Care Provided by Market Lavington Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 87 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jasmine Simmonds (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (87)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Facilities

  • Lift
  • Smoking not permitted

Market Lavington Care Home Reviews (100)

Total of 100, showing 1-20
9.8

Market Lavington Care Home has a Review Score of 9.8 (9.813) out of 10, based on 26 reviews in the last 2 years. Over all time Market Lavington Care Home has 100 reviews.

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Review from Ruth E (Daughter of Resident) published on 29 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both Dad and the family were dreading the inevitable move to a care home but the staff have all been so very kind and supportive. Interactions are gentle and honest and our wishes, and Dad's routines, are listened to, respected and implemented as far as possible.
Dad is safe and well looked after
and that is a huge relief for us all as he is so very precious.

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Review from D S (Sister of Resident) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting our relative for roughly eighteen months at various times and days of the week, we have always noticed how clean and cared for the residents are. The staff are unfailingly efficiently helpful and friendly. Our relative absolutely loves the meals provided and looks on most of the staff
are her friends.

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Review from B H (Daughter-in-law of Resident) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is now 4 months since our loved one had to be discharged to a care home from hospital and thank goodness we selected Market Lavington after visiting others.
After the initial hospital crisis, you find us in a great place. Our loved one is settled and contented. After a brilliant induction by the
manager, we were encouraged to choose a room that fitted her needs for quiet whilst being close to public rooms and dining area (the food is great!). She is well cared for and encouraged to participate in the daily activities provided by the entertainment team (they are great as well). We have monthly care plan meetings with the unit manager to ensure best possible provision, coupled with residents' meetings.
After I met the manager at the start, I said to her that she had better deliver on what she said they would; and gosh, they have certainly done that and surpassed our expectations. Our loved one is happy and safe and we are just so grateful. What more can one ask!

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Review from G H (Daughter of Resident) published on 26 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the care home staff are amazing. They show respect, and dignity to all residents. My mum lived here for 4 months, my only wish is that we had found the home sooner. The staff are great at communicating with relatives. The food is always freshly prepared and many choices given. I would definitely
recommend this home for your loved one, you can feel reassured they are being well cared for.

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Review from Marion A (Respite Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The moment I arrived it was like being wrapped in a cosy blanket of care. The staff have been so lovely and spoilt me, could get used to it! Since the second week, my appetite has come back a lot and the delicious food has helped tempt me to eat properly again. Shall remember with pleasure my stay here.
Thank you everybody.

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Review from Andrew R (Son of Resident) published on 28 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are wonderful, kind and caring. They are happy to update my mother's care with myself and other family members. On the whole I am very happy with the care my mother is receiving at Market Lavington Care Home.

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Review from Katie H (Daughter of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It took a little while before Mum settled in, we would have had her home but needed 24-hour care and a care home it had to be. The staff in the week were so good with mum and very caring. She got to like them all. The food was very tasty and she did like it. The staff at weekends seemed a lot more weaker
and hard to find. Your jobs are not easy and I thank you all so much for everything you did for Mum.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Market Lavington Care Home

Dear Katie,
Thank you for your kind feedback and for taking the time to review the outstanding care your Mum received at Market Lavington. We acknowledge your comments and will continue to monitor the way we deploy and allocate our colleagues.


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Review from Trevor F (Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to convey my sincere thanks to you and all members of staff who have worked so diligently looking after my needs during the past 9 months.
The maintenance staff have always cheerfully and promptly acted on any problems that I have not been able to solve myself. Both have the ability to
diagnose faults with apparent ease. I appreciate the extra hard work put in by all of your staff preparing Nightingale for the Christmas festivities. Very impressive indeed. In particular, I thought it a novel idea encouraging the donkey to mount the stairs to visit residents! He was obviously well trained as there was no unfortunate accident! A task that has always daunted me is decorating a Christmas tree. What excellent examples are those displayed in the dining room and lounge. What a surprise to be visited by Father Christmas in my room the other day. The icing on the cake, so to speak.

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Review from Joanne J (Daughter of Resident) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Market Lavington Care Home since the beginning of October 2023. She is living her 'best life' now at 93 years. Having 'The Donkey' visit her in her room last week was so very special. She'd always loved donkeys and thought she'd never see one again, but no, he visited her indoors! She
was so moved she cried as he left and said it was the best Christmas ever.

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Review from Trevor J (Husband of Resident) published on 8 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Market Lavington Care Home is very caring and professional here. They treat my wife with dignity and respect.

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Review from R R (Daughter of Resident) published on 24 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived here in August for end-of-life care with an expectancy of not being here for longer than 4 weeks. She became very quickly settled in an environment she and her family had never had to experience before. Twelve weeks later, she's still here. As a family, we are certain this is due to the
fantastic care she has received from the very first day she arrived. The staff seem very fond of her and she, too, is very fond of all the staff here - whether it's the carers, nurses, cleaners, handyman or any other staff member she has come into contact with, she's comfortable amongst them all. The staff here are friendly and caring to all of us, but especially to our Dad who has struggled to process his 'new life' at home without Mum. We are all so very grateful to them. Her room is clean and hygiene is brilliant. We would highly recommend Market Lavington Care Home.

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Review from M S (Son of Resident) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Market Lavington Care Home for a few months now with dementia. The staff are compassionate, caring, kind and very friendly from the caring staff to the support staff to the management. Whilst on the one hand, you would expect this, there is something about them all going above and beyond
and truly caring.


I know I won't be able to name everyone who deserves the recognition.
The nurse has been incredible. One staff member from the housekeeping team has been excellent and another staff member from the care team has been wonderful. Just a few of so many examples.


A particular shout out to the Deputy Manager who regularly takes time to talk to my sister and I in depth about our mum without rushing us, always listening to our experience when visiting Mum and working with us to ensure the best ways possible to make her as comfortable and settled as she can given her dementia.


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Review from B A (Sister of Resident) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been with you for the past 2 years. During that time she has received excellent care, well-looked after and the staff have been amazing.
Sadly she passed away Tuesday but on behalf of the family and myself, I would like to say a big thank you to everyone. Love to all.

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Review from Janice A (Wife of Resident) published on 27 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody we have met has been so helpful and caring, they always have a smile and a kind word. My husband is very happy here.

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Review from Nell E (Daughter of Resident) published on 25 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was only at Market Lavington Care Home for six days but what a lovely six days it was for him.
After having a terrible time at hospital, my dad was finally able to leave and be comfortable at a care home. Market Lavington Care Home immediately started making care plans (to rectify what the
hospital hadn't been doing) and we believed he had around twelve months left to live due to his bladder cancer. After six days he suddenly, but not entirely unexpectedly, passed away at only 71.
It gives us a lot of peace to know that at least during his final days, he was surrounded by those who were caring for him, in a lovely environment with a comfortable bed and a TV to watch his documentaries. He could see out the window, had lovely food and the staff were amazing; they were supportive and caring all the way through to the end.
Thank you Market Lavington Care Home for all you did for him.

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Review from Annette D (Daughter of Resident) published on 13 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother moved to the Market Lavington Care Home after breaking her leg. She had dementia and the fall accelerated her condition. The love, support and care the staff show, not only to the residents but the families of those that live there are truly amazing. The calm, peaceful surroundings are homely,
clean and fresh. The food is fresh, homemade and prepared daily. My mother was treated with the utmost respect, dignity and love, which is only usually shown within the family, but the staff at Market Lavington are truly exceptional. My mother was put on end of life for her last weeks but the support and love we all received as a family made her passing a truly beautiful and peaceful experience and for that we will always be eternally grateful. Thank you all (each and every one of you) from the bottom of our hearts for helping us make our special memories (including mum's 88th birthday, complete with your amazing birthday cake), that we will treasure forever. xxx

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Review from Sam O (Daughter of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad came to Market Lavington Care Home in an end-of-life pathway and the care he received was exemplary. The staff are always friendly and cared for Dad so well, trying to make him as comfortable as they could. When he passed away, the care and compassion they showed me was very touching. A lovely
care home with great staff.

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Review from Angie N (Daughter of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not have asked for better care for mum and, during the last few weeks and days we couldn’t have asked for better care for us also! A massive thank you to the whole wonderful team, you will forever be in our hearts and there are no words to express our gratitude!

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Review from N A (Son of Resident) published on 2 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care home with amazing staff.

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Review from D M (Daughter of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was made to feel welcome in her new home. The staff have taken the time to get to know Mum more and help her settle into her new surroundings. The staff are very friendly, helpful and professional. The accommodation is lovely, clean and fresh but also made to feel homely. The food is lovely,
fresh and homemade, Mum is also fortunate to have a lovely view out of her window overlooking the paddocks.

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Current Review Score: 9.8 (9.813)

Overview of Review Score

The Review Score of 9.8 (9.813) out of 10 for Market Lavington Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.813 for Market Lavington Care Home is calculated as follows: ( (246 Excellents x 5) + (50 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 299 Ratings = 4.813

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Market Lavington Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Frequently Asked Questions about Market Lavington Care Home

What types of Care is Market Lavington Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Market Lavington Care Home provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Market Lavington Care Home have?

There are 87 Single Rooms.

What are the Facilities & Services at Market Lavington Care Home?

Smoking not permitted & Lift are some of the Facilities & Services.

How far is Market Lavington Care Home to the centre of Devizes?

4.4 mile(s) as the crow flies, distance by road may be significantly further.