Market Lavington Care Home

39 High Street, Market Lavington, Devizes SN10 4AG
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9.8 103 Reviews
  • Market Lavington Care Home, Devizes
Market Lavington care home, located in Devizes, in the Wiltshire countryside offers high quality and personalised residential, nursing and dementia care to older people.

Formerly a vicarage, Market Lavington has a range of warm and comfortable living areas that create a wonderful home from home setting. All bedrooms are decorated to a high standard and many with en-suite facilities and beautiful views of the surrounding gardens. The care home recently underwent a large scale refurbishment, creating a modern living environment and benefitting from redecoration to lounges, bedrooms and dining rooms.

Market Lavington also offers a very popular wellbeing and activities programme, consisting of entertainment, trips out and hobbies, ensuring there is something for every resident to get involved with.

Care Provided by Market Lavington Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 87 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jasmine Simmonds (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (87)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Facilities

  • Lift
  • Smoking not permitted

Market Lavington Care Home Reviews (103)

Total of 103, showing 101-103
9.8

Market Lavington Care Home has a Review Score of 9.8 (9.773) out of 10, based on 24 reviews in the last 2 years. Over all time Market Lavington Care Home has 103 reviews.

Overall Experience

  • 70
  • 28
  • 5
  • 0
  • 0

Date Published

103
4
8
24
79
Overall Experience  Overall Experience 4.0 out of 5

I can say I am very happy here, the food is not bad, confident I have everything I need. Activities are very good, also recently went on a coach trip to Bluebell Woods which was gorgeous. Lots of quizzes and games which I enjoy. Wouldn't be happy if I wasn't here. I am confident if I feel ill that I
will get the right attention from nurses and proper medical help if needed.

Reply from Rose Pickering, Customer Service Administrator at Market Lavington Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Overall Experience  Overall Experience 5.0 out of 5

My mother final months suffering from vascular dementia, were made so very happy for her and the immediate family. The staff were always very caring, helpful and informative as mum's illness progressed. All mum's dietary needs were met thoughtfully and her declining mental capacity dealt with with the
utmost compassion, dignity and care. I was kept informed of any issues promptly and openly with any questions answered fully. The surroundings at the nursing were very conducive to creating a restful, secure environment
Rooms are a good size, well maintained being able to bring mum's treasured possessions made this very much her home. In January care, compassion was excellent.

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Overall Experience  Overall Experience 5.0 out of 5

My sister was in this home and all the staff were lovely and they looked after my sister wonderfully. Nothing was too much trouble. God bless you all and thank you. I would recommend this home to anyone. God bless you all.

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Current Review Score: 9.8 (9.773)

Overview of Review Score

The Review Score of 9.8 (9.773) out of 10 for Market Lavington Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.773 for Market Lavington Care Home is calculated as follows: ( (214 Excellents x 5) + (56 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 273 Ratings = 4.773

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Market Lavington Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jul 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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