Brendoncare Froxfield

Littlecote Road, Froxfield, Marlborough SN8 3JY
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9.6 36 Reviews
  • Brendoncare Froxfield, Marlborough
Brendoncare Froxfield nestles in beautiful, open countryside between Hungerford and Marlborough. Its location and attractive gardens makes it a peaceful place, surrounded by nature, where nursing and award-winning dementia care support residents to live contented lives, either on a permanent or short-term basis.

This specially designed, light and airy care home caters for 44 residents and includes a dedicated 16 bedroom dementia care household. The team takes great pride in providing a warm and welcoming atmosphere, giving a real family feel to the home.

The kitchen staff consult with residents regularly to ensure they accommodate any dietary restrictions, religious requirements or personal preferences in the menus.

Healthy, nutritious and delicious food is provided daily, while snacks and drinks are always available.

A comprehensive wellbeing programme is provided, including music and movement, seated exercises, painting and gardening. Rolo the rabbit also hops in and out to keep everyone entertained!

Brendoncare's Care for Life ensures that once welcomed into the care home, a permanent resident will not be asked to leave other than in exceptional circumstances.

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Care Provided by Brendoncare Froxfield

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 44 Service Users
  • Voluntary / Not for Profit Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Maria Wegner (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (44)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Brendoncare Froxfield

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,580 – £1,580
    • Self-Funded Nursing Care £1,345 – £1,560
    • Self-Funded Nursing Dementia Care £1,570 – £1,785

  • The 'from' fees for nursing care are for those eligible for NHS funded nursing care (FNC).
    Respite stays cost an additional 10% per week on the standard fee.
    Anyone who moves in to a Brendoncare home as a permanent resident is eligible for our Care for Life promise. This is a charitable top up, meaning they will never have to move due to lack of funds.
  • (these prices are only a guideline, please contact Brendoncare Froxfield to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Brendoncare Froxfield Reviews (36)

Total of 36, showing 1-20
9.6

Brendoncare Froxfield has a Review Score of 9.6 (9.635) out of 10, based on 9 reviews in the last 2 years. Over all time Brendoncare Froxfield has 36 reviews.

Overall Experience

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Review from J P (Son of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel my mother is safe and well cared for. She is warm and has access to all she needs - even if she doesn't use the TV!
Her room is comfy, thought the wardrobe has a rather dilapidated air. Otherwise it is hard to know what more you could be doing to help her.

Reply from Maria Wegner, Home Manager at Brendoncare Froxfield

Thank you so much for your lovely words about the care we are giving your mother. We are so glad we can keep her safe and warm while ensuring she has everything she needs.


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Review from J E (Daughter of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say that the support everyone gives my mother is outstanding. She is well looked after and I am appreciative of all the help I get from the home. Congratulations to management and their team for the love they show.

Reply from Maria Wegner, Home Manager at Brendoncare Froxfield

What lovely words. Thank you so much for your very kind review. It is such a pleasure to care for your lovely mum and to help you. You are both much loved by all of us here at Froxfield.


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Review from E T (Wife of Resident) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was transferred from hospital to Brendoncare Froxfield as he had specified that he didn't want to pass away in hospital. I am so grateful to them for accepting him. Unfortunately, I had a particularly bad cold and I didn't want to take my germs into the home so I wasn't able to visit on the
Friday night. The manager kept me informed about his condition on Friday and by Saturday morning, I received a call from the most amazing senior nurse who informed me that his condition had deteriorated significantly and that I needed to be there. My parents went in first as they were closer and I arrived shortly after. The whole team were absolutely fantastic during his last few hours, treating him and my family and me with dignity, respect and genuine kindness. My heartfelt thanks to the senior nurse, the manager and the team for making his passing pain-free and peaceful. Not only did they care for my husband, they looked after me and my family in the aftermath. Thank you all!

Reply from Maria Wegner, Home Manager at Brendoncare Froxfield

Thank you very much for your lovely comments about the care we gave to your husband and the support you and your family received from our team. We will share your review with the team so they all know how much you appreciate what they did to help you at this very difficult time.


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Review from Peter H (Husband of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is in the advanced stages of dementia yet still the lovely staff can still raise a smile from her. It is the best place for her.

Reply from Maria Wegner, Home Manager at Brendoncare Froxfield

Thank you for your kind words. Your wife is a lovely lady and we are glad that we can make her days a little happier, she is a joy to be around and makes us smile also.


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Review from Anthony M (Husband of Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Brendoncare for over a year now. My family and myself are delighted with the kind care and attention given, I get on very well with the staff and I am always made very welcome.
I would recommend Brendoncare to anyone!

Reply from Maria Wegner, Home Manager at Brendoncare Froxfield

Thank you for your kind words. We love to see you and thoroughly enjoy having you and your wife as part of our Froxfield family.


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Review from A C (Son-in-law of Resident) published on 20 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have to say that the support for my mother in law continues to be excellent. All the staff are fantastically enthusiastic - and great to see how this positively affects her. I really believe finding this great home when we did was a blessing!

Reply from Maria Wegner, Home Manager at Brendoncare Froxfield

Thank you so much for your lovely comments. It is a pleasure to have your Mother in Law living at Froxfield with us and lovely to see her enjoying her time in the lounge with our other residents.


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Review from Frances M (Daughter of Resident) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A year ago, it became evident that our lovely mum, fiercely independent and determined never to leave her beautiful home, could no longer manage by herself. In our search for the 'perfect' home, we were recommended Brendoncare, Froxfield. The moment we walked in the door, we could imagine Mum there.
The warm, friendly welcome we received from all the staff, the cheerful and relaxed atmosphere plus the clean, comfortable and well-equipped rooms all set in a peaceful and beautiful location, all helped with our decision. A year later, Mum is as settled as she could ever be, and we are impressed with the care and support received so far. Communication is good, managers and staff show compassion and respect, and the nursing care is very professional. The carers and nurses, endlessly empathetic, patient and kind, always have time for us. We also appreciate the camaraderie and sense of fun but, most importantly, Mum feels safe, loved and comfortable, and we believe she is in very good hands.

Reply from Maria Wegner, Home Manager at Brendoncare Froxfield

Thank you for your kind words. Your Mum is a delightful person and it has been wonderful to get to know her. Such a glamorous, funny and engaging woman we love our conversations and she always leaves me with a smile on my face. We so are happy that your Mum is settled and thinks of Froxfield as home.


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Review from S B (Wife of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Five years ago, I visited Brendoncare Froxfield Care Home, I was very impressed with the kindness and patience of the staff. Since then, my husband has found himself in Froxfield. I could not be more pleased as he is very content as there are many he can react with as he is a people-person. He is very
well looked after and there are many people coming and going which he loves. Also, he loves the delicious meals.

Reply from Maria Wegner, Home Manager at Brendoncare Froxfield

Thank you so much for such a lovely review. I am glad that your husband is settled and happy. He is a very charming man and we have all loved getting to know you both.


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Review from I M (Husband of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been resident in Brendoncare Froxfield since July 2022 and she has been very well looked after throughout this time. She has advanced dementia and is immobile so she requires full-time nursing care. All those who work at Brendoncare Froxfield are very kind and caring and I have been most
impressed by them all and by the atmosphere in the care home.

Reply from Maria, Home Manager at Brendoncare Froxfield

Thank you so much for taking the time to leave such a lovely review, I will be sure to pass it onto the rest of the staff here at Froxfield, they will be delighted. It is a pleasure to have your wife here with us and that you are happy with the care. We look forward to your visits as well as your daughters/families visits.


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Review from D C (Daughter of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mother had excellent, compassionate, professional and timely care. Both nursing and care staff are superb. Brendoncare, Froxfield, is very well managed and I would not hesitate to recommend this care home.

Reply from Maria Wegner, Home Manager at Brendoncare Froxfield

Thank you so much for your lovely comments. It was a pleasure to get to know and care for your mother. She was a beautiful lady with a smile that would light up the room and we feel very privileged to have cared for her and to spend time with your whole family.


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Review from D B (Friend of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always warmly greeted when I arrive, health and safety rules are always strictly observed. My friend's room always looks tidy. She is always dressed smartly. Staff are always happy.

Reply from Maria Wegner, Home Manager at Brendoncare Froxfield

Thank you very much for your comments. We are very happy to have your friend with us at Froxfield and that you have been able to visit.


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Review from J W (Daughter of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always welcoming. Caring for others. Bright and breezy. Time for residents and visitors.

Reply from Maria Wegner, Home Manager at Brendoncare Froxfield

Thank you so much for your lovely comments. It is always a pleasure to see you.


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Review from M M (Son of Resident) published on 1 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had got to the stage with Alzheimer's where she could do almost nothing for herself during the last 9 months of her life aged 95. Brendoncare provided the most expert and compassionate nursing care throughout that period. They tried their hardest to find out my mothers wishes and they welcomed
us as visitors to the outside window as best they could during Covid19 in a very professional and kind manner. It is hard to think of anything better that could have been said or done. The nurses were obviously devoted to giving all the patients the best possible care and attention and good value for the monthly fees being paid. There is great love and concern throughout the nursing home and attention to detail. My mother's surroundings in her room were very functional and attractive. Her food was good. Her sense of humour did not cease and she liked the quiet surroundings. Brendoncare is thoroughly to be recommended.

Reply from Maria Wegner, Home Manager at Brendoncare Froxfield

Thank you so much for your kind words and I am happy that we were able to support you as a family as well as giving your Mother the best care possible. It is a lovely location that can be quite serene and I am glad your Mother enjoyed it.


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Review from S J (Daughter of Resident) published on 1 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident at the care home with terminal cancer. Unfortunately, her stay was short as she deteriorated quite suddenly. The carers were so nice, did the best they could to ease her pain and make her stay as comfortable as possible. She was treated with dignity and compassion and our family
were also helped with kind words and cups of tea.

Reply from Maria Wegner, Home Manager at Brendoncare Froxfield

Thank you so much for your kind words. It was an honour to care for your Mother and to be able to support you at this difficult time. We wish we could have known her longer but are privileged to have had her stay at our home


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Review from O C (Daughter of Resident) published on 1 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident. Sadly when my mother was on her death bed, dad thought he wouldn't get to the hospital to say goodbye. The manager went above and beyond her duty at 6 am dressed him and put him in her car and drove as quickly as she could to get him there, My mum passed away shortly after
she saw him. In my eyes, the manager is an Angel. Not only that but another male carer gave my dad an incredibly respectful passing, placing a rose on his chest. I am beyond grateful to all of them. Angels forever.

Reply from Maria Wegner, Home Manager at Brendoncare Froxfield

Thank you for your kind words and we are so glad that we were able to help your Dad say his goodbyes. He was a lovely gentleman and is very missed.


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Review from S G (Son of Resident) published on 1 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have nothing but good things to say about Brendon Care. Our mum was placed into Froxfield for end of life care. On her arrival, she was treated like royalty. The staff and management couldn't have done more to make her feel safe and comfortable to the end of her life. During my mothers stay we were
regularly updated on the next steps of action. Mum sadly passed on Sept 6th after battling illness for 27 weeks. Again the dignity shown with mums passing was above and beyond our expectations.

Reply from Maria Wegner, Home Manager at Brendoncare Froxfield

Thank you for your kind words. We are privileged to have known your Mum and glad that we were able to offer you the support needed at this very difficult time for you.


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Review from Steve (Son of Resident) published on 24 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Brendoncare Froxfield have always treated my mother with dignity, respect and great care. Without exception, they seem to take a personal interest in Mum, family and situation and take great pride in what they do. Despite all the Covid restrictions they have tried many creative activities
to keep my mother as active as possible. I believe it to be a well-managed establishment, with a predominately happy and skilled workforce. Keep up the good work.

Reply from Maria Wegner, Home Manager at Brendoncare Froxfield

Thank you so much for your lovely comments, we are all extremely fond of your Mum and love having her here.


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Review from Rosemary B (Daughter of Resident) published on 24 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We moved my nearly blind mother of 99 years to Brendoncare from sheltered housing in Bexhill which had been sold and the standard was going downhill. Well, what can I say, my mother was welcomed by wonderful, caring staff, nothing is too much trouble. She is a fusspot when it comes to food - not a problem
and her needs have been catered for.

Reply from Maria Wegner, Manager at Brendoncare Froxfield

It has been lovely to be able to welcome your mother to the Brendoncare Froxfield family. Thank you for taking the time to give us a review, the staff will be delighted.


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Review from A W (Daughter of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, nothing is too much trouble. Lots of outings. Lovely gardens. Fantastic food. Visitors always given a friendly welcome. Very homely atmosphere.

Reply from Maria Wegner, Acting Manager at Brendoncare Froxfield

Thank you giving us a review and I am glad to hear you are enjoying being part of the extended Brendoncare family.


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Review from S W (Granddaughter of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my grandmother receives is fantastic and she seems very happy and settled. The staff are great, very attentive to her needs and are always planning fun days out and activities for the residents. Food, cleanliness and overall standard are excellent. We're very pleased with the care at the home.

Reply from Maria Wegner, Acting Manager at Brendoncare Froxfield

Thank you for taking the time to review us and we are enjoying having your grandmother as part of the Brendoncare Froxfield family.


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Current Review Score: 9.6 (9.635)

Overview of Review Score

The Review Score of 9.6 (9.635) out of 10 for Brendoncare Froxfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.735 for Brendoncare Froxfield is calculated as follows: ( (76 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 102 Ratings = 4.735

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Brendoncare Froxfield is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (5)

Maria

Maria Wegner

Job Title: Home Manager

Joined: 2012

I am a registered nurse who trained at the medical academy in Bydgoszcz in Poland. Upon completion of my training, I worked in a hospital ward and then in a doctor’s surgery before returning to the hospital to work in the neurological ward. I moved to the UK in 2007 and joined the care team at a nursing home then worked as a support worker for people with learning disabilities. I started working as a nurse in a nursing home in 2010. In 2012, I joined Brendoncare Froxfield as a registered nurse, later becoming its Deputy Manager and then its Registered Manager in 2019.


Lesley

Lesley Marshall

Job Title: Deputy Manager

Joined: 2014

Lesley loves making sure the care our residents receive is of the highest standards. Lesley loves Brendoncare Froxfield, and spends so much time here that her husband became our part-time gardener so he gets to see her!


Laura

Laura Simmons

Job Title: Head of Customer Relations

Joined: 2020

Laura has spent her whole career dedicated to supporting people with major decisions and is passionate about excellent customer service. Working for a charity that focuses on improving the lives of older people in our society strongly resonates with Laura’s personal values and interest in connecting with people. As Laura says “The main joy I get from my job is chatting to our residents and their families and hearing about all of the wonderful experiences people have had throughout their life. The care sector can be a challenging system to navigate and it gives me great personal satisfaction helping people to ensure that this journey is positive as it can be very daunting at first”. Laura also loves to travel and if you get her talking about cruises make sure you have a cuppa to hand as you may be there for a while.


Trudy

Trudy Allen

Job Title: Activities Coordinator

Joined: 2021

Trudy loves her residents and makes their lives more fun and enriched. She loves the team at Froxfield and says it is a fun and friendly atmosphere. Trudy enjoys spending time in her garden and has made a fairy garden and dinosaur garden at home, much to the delight of her Grandchildren!


Justine

Justine Elks

Job Title: Administrator

Joined: 2022

Justine joined Froxfield as its administrator in August 2022.


Frequently Asked Questions about Brendoncare Froxfield

What types of Care is Brendoncare Froxfield registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brendoncare Froxfield provide?

Palliative Care, Convalescent Care, Sheltered Housing, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Brendoncare Froxfield have?

There are 44 Single Rooms.

What are the Facilities & Services at Brendoncare Froxfield?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brendoncare Froxfield to the centre of Marlborough?

7.1 mile(s) as the crow flies, distance by road may be significantly further.