Harnham Croft Care Home

76 Harnham Road, Salisbury SP2 8JN
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9.7 73 Reviews
  • Harnham Croft Care Home, Salisbury
Harnham Croft Care Home in Salisbury cares for people with compassion and respect.

Trained, friendly staff support people with their individual care needs.

Social activities are organised for residents to participate in if they wish.

Staff treat residents with dignity and respect.   

Nutritious and tasty meals are provided for residents each day.

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Care Provided by Harnham Croft Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Jadeas Ltd
  • Person in charge
  • Irene Kirui (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (26)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Harnham Croft Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • Self-Funded Nursing Care from £1,400
    • Self-Funded Nursing Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Residential Dementia Care from £1,450
    • RESPITE Self-Funded Nursing Care from £1,450
    • RESPITE Self-Funded Nursing Dementia Care from £1,450

  • Fees will mostly be based on assessment of care needs by the home, but will also depend on size of the room and wet room availability, and views over Salisbury.
    Nursing care fees are exclusive of the FNC contributions by NHS to the home. Private contribution contribution for Nursing Care is similar as for Residential Care.
  • (these prices are only a guideline, please contact Harnham Croft Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is allowing visitors to residents, although there may be restrictions for infection control reasons. Please call the home to discuss current policy.


  • Parking

  • There is on-side parking available, including for disability vehicles.


Harnham Croft Care Home Reviews (73)

Total of 73, showing 1-20
9.7

Harnham Croft Care Home has a Review Score of 9.7 (9.736) out of 10, based on 14 reviews in the last 2 years. Over all time Harnham Croft Care Home has 73 reviews.

Overall Experience

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Date Published

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Review from A M (Daughter of Resident) published on 18 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is the third respite mum has had here, and all the staff are so friendly and pleased to see her each time she stays. It makes it easier to leave mum knowing she has kind people to look after her.

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Review from Graham M (Husband of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If your loved one has to be in a care home, I am so pleased that my wife was able to reside at Harnham Croft. Always has a friendly and caring atmosphere and a cosy feeling to feel it is home from home. Being able to visit at and when is so valuable and reassuring that all is transparent and that you
are able to read daily care records. Good communication to ensure my wife's well-being, she is always clean, well-groomed and calm. The staff are very friendly welcoming and attentive.

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Review from C S (Son of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Mum was only a resident at Harnham Croft for a very short stay the family was immediately struck with the level of care and professionalism we all experienced. It was evident that the quality of management at the home permeated throughout all resident and visitor touchpoints and was hugely
reassuring at a very stressful time.

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Review from Ian J (Son of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care for my mother. The staff all go beyond the call of duty. My mother is in great hands.

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Review from Robert F (Son of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last 16 months of her long life in the care of Harnham Croft and its staff. I cannot in any way fault the diligence, care, compassion and consideration of the staff. In her final week all the staff showed us all the utmost affection and support at what is the most difficult of times.
Thank you all, my mother was happy in your care and my siblings and I will always be grateful.

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Review from J H (Next of Kin) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am thrilled to have found Harnham Croft for my relative. I am so impressed by the quality of the staff.
My relative is comfortable and feels safe and happy. He loves the food and feels he is receiving an excellent service. Above all, he feels 'Listened to'. Thank you peticualry to one staff member.

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Review from A H (Nephew of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After living the majority of his life alone, it was imperative to find a care home that my uncle would be happy to live in. Harnham Croft Care Home exceeds our and more importantly my uncle's expectations. His room is fabulous and so are the staff. They are attentive and professional. He is very happy
with the food. He feels safe.

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Review from Jonathan J (Husband of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

With a condition like my wife's (Alzheimer's disease), there is no such thing as perfect. That which is in the care provider's power to contract is done to the very best that can be expected, is all I could ask for.

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Review from A M (Friend of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a lady in Harnham Croft over two years and met many staff. They were all so kind, caring and attentive, whatever their role. The senior staff were so professional and I knew my friend was in the safest hands. I would highly recommend this care home.

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Review from John P (Friend of Resident) published on 24 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were weekly visitors to one of your residents from July until last week, and the standard of care and friendliness shown by your staff to our friend was immense. He could not have been looked after any better. They always had time to stop and chat.

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Review from J B (Daughter of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered the home following a fall and a month in hospital. Her life changed at this point. The nursing care she received at this time was wonderful from all the staff. The nurses and carers always treated her with the utmost dignity. Staff always had time for family to discuss any matters
concerning them. A positive experience at a difficult time.

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Review from Deborah B (Wife of Resident) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband needed respite and was allocated a bed attic. He suffers with extreme anxiety and finds any change difficult. His stay at the home was excellent, all staff were very welcoming, enthusiastic, and professional. They made him feel safe and secure at all times, considering all his needs. They
were friendly and nothing was too much trouble for them. This made his short stay an enjoyable experience and we would both recommend this home to others.

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Review from Eleanor B (Wife of Resident) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the all-round care of my husband at Harnham Croft Care Home. Individual concerns are well attended to and the general care is excellent.

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Review from T B (Daughter of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father received excellent care. The home was always clean and tidy and there was someone around to answer any questions we had. Staff were attentive and caring. Management were very approachable and gave us amazing support.

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Review from D K (Daughter of Resident) published on 17 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was here for four weeks receiving palliative care. All the staff were brilliant, from the chefs to the cleaners, the care staff and nurses. Nothing was too much trouble for any of them. They were always compassionate with all of our family.

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Review from F P (Wife of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was extremely pleased with the care, love and attention given to my husband for the month he was in this care home. I would recommend this home to anyone.

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Review from A S (Friend of Resident) published on 25 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the home warm and friendly, with a welcoming atmosphere.
Really happy my friend is in there surrounded by caring staff.

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Review from Jenny A (Daughter of Resident) published on 25 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff were absolutely fabulous with Mum. Always attentive and caring, which at times must have been difficult. They were also friendly towards all the family. The nurse in charge was always professional and efficient, so too were the other trained nurses.
Mother could not have gone to a nicer
care home and we are so glad we chose Harnham Croft Care Home for her final months.
The admin staff were lovely. So helpful, friendly and always made to feel our views mattered. Thank you all so much.

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Review from Natalie E (Granddaughter of Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care for my Grandad. Super attentive and down to earth. Clean areas and always on hand to assist. Our grandad was in good hands throughout. Was there to support family as well as Grandad. Thank you to the lovely staff at Harnham Croft.

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Review from S L (Friend of Resident) published on 21 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and understanding to both residents and outside people.
Although staff are very busy nothing is too much trouble to explain and talk through worries about resident.

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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Harnham Croft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.736 for Harnham Croft Care Home is calculated as follows: ( (121 Excellents x 5) + (41 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 163 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Harnham Croft Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Harnham Croft Care Home

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Meet the Team (1)

Irene

Irene Kirui

Job Title: Home Manager

Joined: 2019

“Kind care is built into everything I do. It’s about going over and beyond to ensure Residents receive the kindest care possible to benefit their quality of life.”


After gaining her degree in Geriatric Nursing in Germany, Irene has enjoyed a vast career in the care industry. As a dedicated healthcare professional, Irene has gained a wealth of experience in providing care to elderly people to help enrich their lives, leading to her progression as Home Manager.


Irene closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.


When asked what she enjoyed most about her role, Irene remarked: “I love working with so many fantastic people to achieve the same goal: to provide the kindest possible care for each Resident.”


Irene credits her biggest achievement to overcoming her fear of heights and completing a skydive from 15000ft in the air.


Outside of work, Irene is a keen dancer and artist and enjoys spending quality time with her family.


If you would like to find out more about Harnham Croft, Irene would be delighted to have an informal discussion with you to answer any questions and provide further information.


Frequently Asked Questions about Harnham Croft Care Home

What types of Care is Harnham Croft Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Harnham Croft Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Harnham Croft Care Home have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Harnham Croft Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Harnham Croft Care Home to the centre of Salisbury?

0.6 mile(s) as the crow flies, distance by road may be significantly further.