Barchester Milford House Care Home

Milford Mill Road, Milford, Salisbury SP1 1NJ
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9.6 113 Reviews
  • Barchester Milford House Care Home, Salisbury
Milford House Care Home is a Salisbury residence originally built for the Earl of Ilchester, surrounded by scenic countryside and lovely gardens close to numerous local amenities, offering 24-hour nursing, respite, palliative and end of life care and where visitors and family members are welcome at all times.

The home has been extended and refurbished to provide a supportive and relaxing atmosphere which maximises the charm and character of the property whilst offering dedicated person centre nursing care.

Staff members are highly-qualified and passionate about the quality of care and support offered to each resident and all departments, care, catering, domestic, laundry and activities, work together to provide a friendly and homely environment that encourages each resident to pursue an active lifestyle and their own personal interests. This ethos of care is reflected by the home's recent CQC inspection, carried out in November 2020, where ratings of 'Good' were achieved across all the five key areas of inspection.

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Care Provided by Barchester Milford House Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Agnieszka Musial (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1996

Funding & Fees Guide for Barchester Milford House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,950

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Milford House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Milford House Care Home Reviews (113)

Total of 113, showing 81-100
9.6

Barchester Milford House Care Home has a Review Score of 9.6 (9.644) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Milford House Care Home has 113 reviews.

Overall Experience

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Date Published

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Review from Julie J (Daughter of Resident) published on 22 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan spent her last year in Milford House. In this year she was the happiest in a long time so we were able to enjoy quality time together. My mum spent a week in Milford House on respite in September and loved it. All the staff are so friendly. Mum's nights were the worst for her, being a poor sleeper
but staff brought her endless cups of decaf tea and chatted with her. Mum loved the varied food so much that she regained her appetite. Sadly Mum passed away in November in hospital having previously lived with dad in another care home, not of our choice. My dad moved to Milford House in December. He has improved so much since moving to Milford House, he has his sense of humour back, he loves his lovely room overlooking Salisbury Cathedral. It's lovely seeing him regain his appetite. I am so happy with Milford House, it's an amazing place and has amazing staff. I can't really thank you enough. They even look after me and make sure I'm alright!

Reply from Kelly Miller, Admin Assistant at Barchester Milford House Care Home

Thank you for all your positive comments, Julie. It's lovely to hear that you & your family have been happy & well cared for here. I will pass your comments on to the rest of the Milford team.


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Review from Richard M (Respite Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at Milford House care home as my sister was on her own. I had lost my wife earlier in the year and was also on my own. I really couldn't fault the care home at all. Clearly the management had a tight control of the operation. All the staff were extremely friendly and helpful in every way.

Reply from Berni, Customer Relationship Manager at Barchester Milford House Care Home

Dear Richard, We are all truly touched by your lovely feedback, here at Milford we always aim to deliver exceptional care to all our residents and I hope your valued feedback will help others that may be looking for a care provider in the future. We will pass on your feedback to our team.


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Review from William T (Brother of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident for 15 months with dementia. Much to our relief, she has settled extremely well and we have great confidence in the care she receives. Staff are very kind and helpful.

Reply from Berni, Customer Relationship Manager at Barchester Milford House Care Home

Dear William, we are so pleased that your sister has settled well into her new home at Milford, and she will continue to enjoy the homely environment and the excellent care from our team. We will pass on your valued comments to our staff.


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Review from Deborah H (Daughter of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's carer has made all the difference to my mother during her time at Milford House. She is very kind, and my mother describes her as 'a great comfort'. She is also really lovely with family members. I think she is a really brilliant carer. As I said, she has made all the difference to my mum.

Reply from Berni, Customer Relationship Manager at Barchester Milford House Care Home

Thank you Deborah for your lovely feedback for our carers, we strive to deliver excellent care to all our residents, and we will pass on your comments to our team. Feedback like yours is the reason why our teams work so hard to deliver exceptional care.


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Review from Margaret S (Friend of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The quality of care is good in most cases, although that can vary, dependent on certain staff.


I have been very happy with the friendliness and support of some staff. Activities are well-run and interesting. Rooms, cleanliness and food are always good.


Reply from Berni, Customer Relationship Manager at Barchester Milford House Care Home

Thank you Margaret for your feedback and we always try and ensure we deliver first class care at all times, if there is anything you wish to discuss at any time please feel free to cone into the office where we will be more than happy to help further. Thank you once again


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Review from Catherine H (Daughter of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Milford House is a home from home. My mother is very happy here. I am very happy with her being here.

Reply from Berni, Customer Relationship Manager at Barchester Milford House Care Home

Thank you for your comments Catherine, we all want to achieve a home environment for all our residents, and we love to deliver excellent service at all times, we are so pleased your happy and so is your Mother. Will pass on your comments to all the team.


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Review from Patricia H (Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found my stay has suited exactly for what I needed after my knee replacement time in hospital. A beautiful room and quiet and relaxing atmosphere. All the staff are kind and helpful. A place ideal for anyone needing a comfortable and safe care home.

Reply from Berni, Customer Relationship Manager at Barchester Milford House Care Home

Thank you Patricia for your lovely comments, and we are very pleased you enjoyed your stay. we hope your valued comments assist other people looking for a good care provider. wishing you all the very best


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Review from A R (Daughter of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum needed a couple of weeks convalescence after a hospital stay. Her room was immaculate, excellent ensuite, lovely dual aspect. Staff were always kind and helpful and very keen to please. Food was plentiful and of a high standard.
Cannot rate activities as Mum chose not to take part.

Reply from Berni, Customer Relationship Manager at Barchester Milford House Care Home

Thank you very much for your valued feedback, we will pass on your comments to our team. If you need our services again perhaps Mum may take part in some activities they are fantastic!


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Review from Sandra G (Daughter of Resident) published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother enjoys her respite care at Barchester Milford House Care Home. She tells me the staff are lovely, willing and attentive. I am confident that she is being well looked after when I leave her in their care.

Reply from Phil Chapman, General Manager at Barchester Milford House Care Home

Many thanks for your kind comments. We are all glad to hear that your mother enjoys her stays at Milford House.


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Review from J A H (Daughter of Resident) published on 30 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had two stays in Milford House, both times have been really restful for her. The rooms have been lovely and fully equipped. Staff were friendly and helpful when my mother needed help.


Food was excellent and quite happy to arrange any dietary requirements.


Wouldn't hesitate to use this

home again.

Reply from Phil Chapman, General Manager at Barchester Milford House Care Home

Thank you for your kind comments, I am very happy that your mother has found her stays to be restful and that she has enjoyed the food so much.


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Review from J D (Cousin of Resident) published on 13 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been pleased overall with Milford House. There are things that could improve but the care can sometimes be dependent on which staff are working, which would be the same in any nursing home.


The atmosphere is very relaxed and surroundings are lovely. If you ask for anything, every body is

very keen to help. The manager has an open door policy and will always be willing to talk.

Reply from Philip Chapman, General manager at Barchester Milford House Care Home

Thank you for your comments, they are much appreciated. If you would like to discuss them with me further please do not hesitate in giving me a call or popping in to see me.


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Review from J W (Daughter of Resident) published on 1 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has severe dementia and I could no longer cope with her at home. She has settled into Milford House, I visit her regularly and during my visits to her and whilst walking past many other residents' rooms, I have only heard and seen kindness.


She, and others, must try the patience of staff,

but they manage to care for her with patience and compassion.

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Review from B T (Respite Resident) published on 30 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is my second visit to Milford House, I came last year and enjoyed so much I came back this year.
Everyone is so helpful. Nothing is too much trouble. The ladies who run the downstairs entertainment are excellent and very helpful. I have been very happy here.

Reply from Philip Chapman, General Manager at Barchester Milford House Care Home

Thank you for your kind comments, I'm glad to hear that you enjoyed it so much you came back! We will keep you informed of any entertainment should you wish to join us.


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Review from D G (Friend of Resident) published on 30 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely homely care home. Everyone is so helpful and friendly and you can even help yourself to a drink and a cake.

Reply from Philip Chapman, General Manager at Barchester Milford House Care Home

Thank you so much for your kind words, I will ensure they are shared with all the staff. Please feel free to enjoy a coffee and a cake when ever you are in the area.


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Review from Rex H (Husband of Resident) published on 13 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout the past 4 years, my wife has been confined to bed with severe arthritis and advancing dementia. I cannot speak highly enough of the personal care and attention she has been given throughout. Milford House is both a home and every member of the team are members of a family. Nothing is too
much trouble. Everyone is treated with respect and dignity. There is never a raised voice. Some of the ancillary staff- cleaners, laundry workers, gardeners are always prepared to sit and talk and enter the "looking glass world" of someone with dementia. But all the while there is expert medical oversight and instant communication with the resident's own doctor and surgery. Perhaps the most significant fact is that several members of staff have worked at Milford House for over 20 years and any new members soon learn the ethos and tradition of the past. In an ear when so much criticism is levelled at care homes it is reassuring to know there is a standard of excellence which no one can deny. I have my own name down in case I need similar care in the future!

Reply from Phil Chapman, General Manager at Barchester Milford House Care Home

Many thanks for your kind comments - it will always be a pleasure to have you here as a visitor to the 'Milford family' or as a resident.


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Review from Mary C (Resident) assisted by family/friend published on 6 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At 92, having been a recluse for fifteen years after losing my confidence because of having several falls (due to arthritis) when I was out, and more recently having developed very bad cataracts which have sapped my confidence still further, I was filled with dread at the thought of having to go into
care, even temporarily, when my full-time carer (my daughter) recently became seriously ill. Although it was a major adjustment for me to make, the staff's kindness, competence and willingness to do over and above what was asked, helped me to settle in so well that now I am very sorry to be leaving, and the high quality of everything (even to the tasteful décor) has been the icing on the cake. I have been so impressed that I would not hesitate to recommend other people to come here for respite. It is so unusual to come across an organisation where it would be unfair to single out any individual for praise when all have been so worthy of it. I look forward to my next stay!

Reply from Phil Chapman, General Manager at Barchester Milford House Care Home

Thank you so much for your kind comments, I will make sure that they are passed on to all of the staff. I am so glad that your experience at Milford House has been so positive and the thought of you going into care no longer fills you with dread. You are always welcome to come back to Milford may it be for future respite or to join in one of the many events that we hold throughout the year!


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Review from Alison C (Resident) published on 4 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm and friendly atmosphere, combined with a kind and compassionate care in a well-maintained building set in a beautifully landscaped garden and a country setting, have all made this the perfect place for me to convalesce after a serious illness.


As a full-time carer myself my 92-year-old mother

has stayed here at the same time. Despite the fact that she has been a recluse for 15 years, she has developed such a fondness for Milford House and all the staff that she will be sorry to leave, as will I.
We have been very impressed by the high standards and the attention to detail, but it is the staff who make the place so appealing: inexhaustibly polite, tirelessly cheerful, always striving to give the best possible support to residents (even short-stay ones like us) and ever ready to go the extra mile and provide that personal touch which means so much.


We have already recommended Milford House to others, and hope to return for another stay ourselves in the near future.


Reply from Phil Chapman, General Manager at Barchester Milford House Care Home

Thank you for your kind comments, I will make sure these are shared with all the staff. I am glad that you and your mother have enjoyed your stay. We will ensure that you are kept up to date with events taking place at Milford House should you fancy popping in anytime.


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Review from J P (Husband of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been a resident since April 2017. I visit her at least once every day and always find that I am welcomed by the staff at all levels. This treatment makes my visit easier to bear. My wife has difficulty speaking as she has aphasia, but I believe that she likes her carers/nurses and that they
are kind to her. Visitors have been impressed with what they see and the facilities she could enjoy. My only adverse comment concerns car parking. Parking space is limited and should be more easily defined. The gardens are very special to us.

Reply from Phil Chapman, General Manager at Barchester Milford House Care Home

Thank you for your kind comments. It is lovely to hear that the gardens give you so much pleasure. Your observation about our parking spaces have been taken on board & we are looking into providing extra signage.


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Review from E A (Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Stayed at Milford House for respite care and enjoyed my stay with the help I have here.

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Review from John N (Cousin of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a warm welcome from the reception staff and the carers and other staff. A Pleasant homely atmosphere with no smells that unfortunately are noticeable in quite a lot of care homes. Quite a number of long serving staff which provides welcome continuity for residents and visitors. Good choice of
food at all mealtimes - very pleasant restaurant with good activities/entertainment for residents. As a visitor, I am able to use the kitchen to make tea/coffee - the staff will assist and get it for me if required. Have been visiting the care home to see my cousin regularly over the last six years.

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Current Review Score: 9.6 (9.644)

Overview of Review Score

The Review Score of 9.6 (9.644) out of 10 for Barchester Milford House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.644 for Barchester Milford House Care Home is calculated as follows: ( (183 Excellents x 5) + (47 Goods x 4) + (10 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 247 Ratings = 4.644

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Milford House Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (63)

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Meet the Team (14)

Agnieszka

Agnieszka Musial

Job Title: General Manager

Joined: 2024

Agnieszka Musial is the General Manager at Milford House where she aims to ensure residents, staff, families and visitors all feel they are in a caring, welcoming environment and are being supported by every member of the team.


Aga has been working in the Health and Social Care Sector for the past 15 years. After finishing her higher education in Poland she moved to the United Kingdom where she has managed various adult care settings ranging from learning disabilities, and specialist neurobehavioural homes to her real passion for elderly care.


Together with the amazing team at Milford House Aga wants to ensure the continued delivery of outstanding care to all the home's residents, their families and friends.


Aga always strives to make a difference in people’s lives and finds it rewarding when she can help somebody live their life to the fullest. As Aga says 'For me, this is what working in care has always been about, and I know that I can continue delivering this mission with the support of my wonderful colleagues at Milford House.'


Juliana

Juliana Santos

Job Title: Deputy Manager

Joined: 2024

With 6 years of experience as an RN at St Peter’s Hospital in Chertsey Juliana is looking forward to supporting General Manager, Aga and the rest of the team in her role as Deputy Manager. Having been involved with patients in a hospital Juliana is now translating her experience of working with the elderly into a care setting and is looking forward to supporting our residents and working with them and their families as well as with the teams in the home to provide them with the best possible experience.


When not at work Juliana loves nothing more than spending time with her family and fitting in her other passions which are travel and ballet which she has done for 10 years.


Josipa

Josipa Cafuk

Job Title: Clinical Lead

Joined: 2019

With 20 years of experience as an RN, five of which have been at Milford, Josipa is excited to be taking up the role of Clinical Lead. With a passion for elderly care, Josipa will be bringing all her skills to the role and will be supporting residents, their families, staff teams and visiting professionals in her role. She says there is nothing she wants more than to work to ensure that the residents we look after receive the best possible care and support.


Josipa lives in Salisbury and when not at work is busy supporting her family and says she has two full-time jobs!


Kevin

Kevin Oborne

Job Title: Head Chef

Joined: 2024

With 45 years of experience in the catering and hospitality industry, Kevin heads up the chef and kitchen team at Milford House. Kevin is passionate about delivering a delicious and nutritious range of menus for our residents both on a daily basis and for our special events. Leading our talented team Kevin will be ensuring that Milford's reputation as the home of delicious cakes is maintained!


Ann

Ann Brown

Job Title: Senior Sister

Joined: 1996

Ann is one of our Senior Sisters as well as one of our longest-serving staff members having worked as part of the night team for 28 years. Ann has always worked nights and says that days have never tempted her as, in her role as Senior Night Sister, she gets to know all the residents in the home, can help wherever needed and is very hands-on. Ann has a wealth of experience and is a hugely valued member of our Milford family thankfully for us has no plans to retire any time soon!


Louise

Louise Butler

Job Title: Senior Sister

Joined: 1998

Louise is one of our Senior Sisters who has been at Milford House for more than 25 years! She leads a team dedicated to delivering exceptional care to our residents and is responsible for the smooth running of her area of the home. Louise originally came to the home for a six-month placement and has been here ever since and cannot imagine working anywhere else.


Catherine

Catherine Harrison

Job Title: Senior Carer

Joined: 1994

Catherine has recently celebrated 30 years working at Milford House and with her wealth of experience is focused on delivering person-centred care to the residents she looks after. Catherine loves what she does and can't imagine doing anything else and we are delighted she feels this way as we can't imagine Milford House without her!


Karen

Karen Budgell

Job Title: Senior Carer

Joined: 2004

Karen has been at Milford for over 20 years and is one of our Senior Carers. Karen loves building up a rapport with the residents she looks after, getting to know them and their families so that she can deliver real person centered care bringing to everything she does a wealth of experience. Karen says she loves coming to work and being with what she calls her second family.


Esther

Esther Baladin Chamarro

Job Title: Senior Carer

Joined: 2019

Our Senior Carer Esther has been an integral part of the Milford House team since 2019. An experienced team member Esther is dedicated to giving her absolute best to the residents that she looks after and to supporting her colleagues around the home. When not at work Esther loves travelling and exploring and brings these wonderful experiences back to the home.


Catriona

Catriona Murray

Job Title: Head of Administration

Joined: 2022

With 10 years of prior experience in an Administrator role, we are lucky to have Catriona leading our Administration team. Catriona loves working in the care environment getting to know residents and their families and supporting them in whatever way she can. She can be found in our front office and is always available to answer any queries.


Gale

Gale Louw

Job Title: Activities Coordinator

Joined: 2019

Gale joined the Milford team in 2019, initially as a carer but has gradually transferred over to the Activities Team where she is now the full-time Coordinator. Gale has a passion for creating comprehensive
and inclusive programme of vibrant events for residents, family members and friends to enjoy and, along with the rest of the team, ensure that each resident is able to participate in meaningful activities
tailored to their likes and dislikes.


Originally from South Africa, when not at work Gale loves nothing more than exploring the UK, catching up with family and friends, being creative across a variety of disciplines and keeping her eyes out for
great activities and events she can bring back to the home for
residents to enjoy.


Jane

Jane Durran

Job Title: Activities Assistant

Joined: 2025

Jane is joining our Activity Team as a new challenge in her career path. She comes to Milford with a wealth of life experience and is looking forward to being a part of the team delivering outstanding activities for our residents. Jane is Dorset born and bred and moved to Salisbury in 1987 and lives just around the corner. She loves quizzes, arts and crafts, creating events and will happily have a dance - so she will fit right in!


Liang

Liang Guo

Job Title: Head Housekeeper

Joined: 2007

Liang has been at Milford since 2007 and has been a key part of the domestic team before being appointed Head Housekeeper. Liang says that he likes everything about his job and is committed to ensuring that he and the laundry and domestic teams provide excellent service to our residents. Since coming from China, Liang and his family have always lived in Salisbury and when not at Milford Liang enjoys taking them to explore different parts of the UK.


Kelly

Kelly Miller

Job Title: Administration Assistant

Joined: 2006

Kelly has worked at Milford House since 2006 in a variety of roles and is now a full-time member of the office team. She is a fountain of knowledge concerning all things Milford and if we don't know where to find something or what to do, she usually has the answers! When not at Milford, Kelly likes to take the odd quick trip to Spain to recharge her batteries, and her favourite Milford job is organising the Christmas party.