Blenheim House Care Home

27 Shurnhold, Bath Road, Melksham SN12 8DD
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9.7 149 Reviews
  • Blenheim House Care Home, Melksham
Blenheim House is part of the all inclusive and award-winning Berkley Care Group family of care homes.

Blenheim House provides a five-star experience to all residents. From engaging and stimulating events and activities to first-class 24/7 health care – all part of residents’ weekly fees ensuring you can be confident in one monthly fee regardless of visits to hairdressers, trips out, etc, which many other providers will charge you for. The team appreciates every situation is unique and encourages you to give them a call to discuss pricing in more detail.

With over 20 years’ experience in caring for older people, the home is proud to offer the highest quality residential, nursing and dementia care in a warm and welcoming environment. Blenheim House provides residents with an engaging setting to socialise, dine, enjoy favourite activities and explore the beautifully landscaped gardens.

Blenheim House is a vibrant and active community where residents are enabled to live life to the fullest. A community where older people are supported to carry on enjoying all the little things that make them happy.

Encouraging a high quality of life is at the heart of the culture and ethos at Blenheim House. The highly trained and dedicated team approach every day with professionalism and compassion, delivering a service that’s unique to each individual’s needs.

Care Provided by Blenheim House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 85 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Caroline Wood (Home Manager)
  • Admission Criteria
    • All enquiries will be considered pending assessment process.
    • Ages 65+
  • Room Information
    • Single Rooms (85)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (85)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Blenheim House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,800
    • Self-Funded Residential Dementia Care from £2,000
    • Self-Funded Nursing Care from £2,085
    • Self-Funded Nursing Dementia Care from £2,085
    • RESPITE Self-Funded Residential Care from £1,790
    • RESPITE Self-Funded Residential Dementia Care £1,950 – £1,970
    • RESPITE Self-Funded Nursing Care from £2,235
    • RESPITE Self-Funded Nursing Dementia Care from £2,235
  • All fees include our All-Inclusive service of:
    24 Hour Care | 3 Meals a day | Daily Housekeeping | Daily Hostess service | Daily Activities and companionship | Trips out (When suitable) | Fine Dining Service for families | A Hairdressing service and Chiropody.
    You will also receive access to our Relatives Gateway service which provides you with up to date entries from our care staff, meaning you can see the care and attention given to your relative via a simple to use app.


    We accept admissions who are self funding as well as supported by Local Authority and Top Up funding.


  • (these prices are only a guideline, please contact Blenheim House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Blenheim House would be delighted for family's to visit the Home and see the Blenheim House way of life. Welcome at any time, appointments not necessary but the home are very happy to arrange a guided tour and a one on one, at a time to suit visitors and their needs.


    Any questions at all please call friendly members of staff at Blenheim House, who would be delighted to help with any queries.


  • Parking
  • Parking is available onsite for all of Blenheim House's guests.


Blenheim House Care Home Reviews (149)

Total of 149, showing 21-40
9.7

Blenheim House Care Home has a Review Score of 9.7 (9.693) out of 10, based on 24 reviews in the last 2 years. Over all time Blenheim House Care Home has 149 reviews.

Overall Experience

  • 137
  • 10
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Date Published

149
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Overall Experience  Overall Experience 5.0 out of 5

Very friendly and nothing is too much to ask. Anything is done quickly and efficiently with no delay. The community relations manager informs us straight away if there is a problem with my father and finds a solution easily. He really cares for all the residents and appears to be devoted to every member
of staff equally. We are very grateful to him for all he has done for us.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for your wonderful review. We are so pleased that you are happy with our customer service and care of your loved one. We will let all of our teams know how happy you are with Blenheim House, as it is truly a group effort.


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Overall Experience  Overall Experience 5.0 out of 5

After a long period in hospital, it could have been a difficult decision but it was made easy with excellent communication, information that was clear, transparent and responsive. Dad is very happy, eating like a horse and his mobility is improving. The online portal provides me with reassurance when
I am unable to visit. A first-class place with first-class staff. It has transformed our lives and relationships - no stress at all!

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

We are so pleased that your father is thriving at Blenheim House and that our care and communication has helped your family find reassurance. Your father is becoming a popular figure in our community and this is fantastic to see! We will share your kind words with the rest of our teams.


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Overall Experience  Overall Experience 5.0 out of 5

Staff have been great.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for leaving such a positive review about Blenheim House. We are so happy you enjoyed your stay with us and look forward to welcoming you for your next respite stay soon. We will share your positive thoughts of the home with our teams.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent staff especially night workers. Facilities and food is/are excellent. I would repeat my respite stay.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for taking the time to leave this wonderful review. We loved having you here as a guest on a respite stay and will welcome you back when your family book their next holiday. In the meantime please do come back and enjoy a cup of tea and cake in our cafe if passing, as our teams would love to see you again.


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Overall Experience  Overall Experience 5.0 out of 5

Thank you to everyone at Blenheim House for caring for me over the last year. We have made some lovely friendships and my husband has been so welcome when he visits me. My room is nice, as are my neighbours. The food is nice and well-presented. I wish I could do more as the home have very nice staff.
I feel like I would like to visit as a guest in future.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

It has been our pleasure to care for you over the last year and we are so happy your time at Blenheim House has enabled you to return home. We look forward to seeing you again on your visits to the home as you are always welcome to enjoy our cafes and community activity sessions. Thank you for this wonderful review.


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Overall Experience  Overall Experience 5.0 out of 5

All staff have been very helpful and dedicated to my wife over the past year. We have made many new friends who will be welcome to see us in the future.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for this wonderful review. We are exceptionally proud of all of our teams at Blenheim House and so honoured to have looked after your wife during her stay, please do consider us if you feel another stay would benefit you both.


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Overall Experience  Overall Experience 5.0 out of 5

We were warmly greeted on arrival and made to feel very welcome by your reception staff. We were then introduced to the customer care manager who gave us a very friendly and comprehensive tour of Blenheim House. We were very impressed and my husband said he would like to spend two weeks respite care
there. The support and nursing staff were very professional and caring and his room was very nice. He also enjoys his meals. I am sure we will have respite care there again and would thoroughly recommend Blenheim House.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for letting us know you both enjoyed your time with us at Blenheim House. it was a pleasure to care for your husband during his respite stay with us. We will share your lovely comments with our staff teams.


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Overall Experience  Overall Experience 5.0 out of 5

Very happy here.
Staff are nice.
Comfortable bed.
Good food.
Nice neighbours.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

We are so thrilled that you are enjoying your stay with us at Blenheim House, and thank you for this wonderful feedback which I will share with our teams.


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Overall Experience  Overall Experience 5.0 out of 5

Food is very nice.
Care is very good.
Facilities are very good.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for this lovely review, we are so happy you enjoyed your recent respite stay with us. Please do contact us on 01225 896200 if you would like a repeat stay.


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Overall Experience  Overall Experience 5.0 out of 5

Comfortable room.
Good food.
All likeable people.
I would like to come back.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

We are so pleased you enjoyed your respite stay with us and thank you for your kind review. We look forward to hearing from you if you would like a repeat respite stay in the future.


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Overall Experience  Overall Experience 5.0 out of 5

Home is wonderful, so modern with lots of facilities and activities for residents.
Every staff member has been so welcoming and very friendly - no job is too small.
Love the "this is your home as well as your nan's". Allowed to go and grab a coffee/beer/food when visiting.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for your lovely words of support; we are privileged to care for your loved one and so happy that she is enjoying her stay at Blenheim House. We look forward to seeing you again on your next visit to us.


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Overall Experience  Overall Experience 5.0 out of 5

I came in Blenheim House on the 8th of June quite upset about leaving my home after 58 years, but I must say not living here long before I felt at home. The people here are all very kind and caring. I have a very nice room, which I am pleased with, kept nice and clean. I am very happy here and make
friends with most. There is quite a lot going on each day and lovely gardens to walk around, so in all, I am very grateful.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for this wonderful review of our home and staff teams. It is lovely to hear that you are so happy, and we have reassured you that your new home is at Blenheim House. We will share your kind words with all of our teams and management.


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Overall Experience  Overall Experience 5.0 out of 5

From my first visit to assess the home, the visits to my father and to the last day of his respite care, I have been met with continued feelings of warmth, kindness and a desire to make my father's stay as enjoyable an experience as possible.
My father is very impressed and he has thoroughly enjoyed
his two weeks stay at the home. A very caring and relaxing environment, it is a credit to all the staff here at the home.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

It was a delight to care for your father during his respite stay with us and we are so happy that he had such a wonderful time at Blenheim House. We would love to welcome him back should he need another respite break in future. Thank you for this fantastic review of our home and staff.


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Overall Experience  Overall Experience 5.0 out of 5

The care my mum has received from Blenheim House can only be described as excellent. The management and care staff could not do enough for you. Everything has been amazing, haven't seen Mum looking so happy in a long time. Many thanks.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for leaving such a wonderful review of our care home. We are thrilled that your family felt our staff teams have shown exceptional care and attention to your mother, and we will welcome her back should she need another respite break. We will share your kind words with all of our staff here at Blenheim House.


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Overall Experience  Overall Experience 5.0 out of 5

I was shown around the home by a very helpful man who covered the home extremely thoroughly, showing us all aspects of the home with enthusiasm and knowledge. Communication throughout the admission process was excellent and reassuring. My mam's room is beautifully decorated, and photos were sent to
us well in advance of moving in. Mum is very happy here at Blenheim House, and I would certainly recommend the home to any families looking for care for their loved ones. Care-wise, I think the care at Blenheim House has been excellent, everyone has been so kind and ready to help my mam. This stay has done her the world of good.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for your kind words and wonderful review of our home. It has been a delight to work with you and your loved one prior to admission, and we are so honoured to look after your mother here at Blenheim House Care Home. We will share your thanks and support with our fantastic staff teams.


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Overall Experience  Overall Experience 5.0 out of 5

My father spent two weeks having respite care in June. We cannot speak more highly of the care and attention that our father has received.
'I have been spoilt rotten' was my father's comment every time I visited him.
The staff have been so professional and respected towards our father and have at
all times been caring and friendly. Activities were plentiful and the garden was enjoyed. We cannot be more plentiful and thank you to all the staff for letting us 'catch breath' before he returns home.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for this wonderful review of our home. Your father was a delight to care for during his respite stay with us, and it would be a pleasure to welcome him again when the time is right for him and the family. I will share your kind words with all of our staff teams.


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Overall Experience  Overall Experience 5.0 out of 5

We had been in contact with Blenheim House for a few months in the hope of getting my father in for some respite care. They were constantly in contact with us in terms of availability and when a date finally became available my father was over the moon and we thank Blenheim for finding him a room.
He thoroughly enjoyed his time at Blenheim House, the room and property was excellent and the surroundings, particularly the gardens were lovely. All the staff were so incredibly kind and patient with him and he was always grateful for their care and attention. Our thanks to all who looked after him during his stay.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

We are hugely proud of our teams here at Blenheim House and delighted to share your wonderful review with them. It was an honour to care for your father and to learn about his amazing life achievements, we look forward to seeing him when his next respite stay arises.


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Overall Experience  Overall Experience 5.0 out of 5

We were super impressed with the way in which my mother-in-law’s move to Blenheim was handled. We received first-class help and support from everyone we came into contact with. The admissions process was faultless – we were guided through the entire process smoothly, carefully and very professionally,
ensuring her path into Blenheim was smooth and as stress-free as possible. We received a genuinely warm welcome from every member of staff we saw on arrival - a very pleasing and reassuring experience - as her next chapter begins, it is clear the entire team pulls together and wants to give their best. The home is lovely with excellent facilities.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for this wonderful review of our home and our staff, of which we are all very proud. I will share this with our teams and eagerly look forward to your next visit to Blenheim House.


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Overall Experience  Overall Experience 5.0 out of 5

Our mother spent seven years at Blenheim House, and we could not have chosen a better place for her to end her journey. At all times, the staff were amazing - very caring and loving towards her and very supportive of us - we always had a warm welcome when we visited and were very happy that Mother was
being looked after by people who actually cared that she was happy and comfortable - nothing was too much for them. Towards the end, all the staff were very supportive of us and facilitated visiting Mother whenever we wanted to. We will miss all the lovely friends that we made at Blenheim House and cannot thank them enough for making Mother's last few years as happy and comfortable as possible. I would recommend Blenheim House wholeheartedly to anyone looking for a safe, comfortable and happy environment for their loved ones.

Reply from Clare Hodges, Care Home Manager at Blenheim House Care Home

Thank you for your lovely words. We are immensely proud of the empathy and kindness that all of our staff show to each and every family member and resident.


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Overall Experience  Overall Experience 5.0 out of 5

Our beloved mother passed away at the beginning of April after being looked after at Blenheim for the past eight and a half years. We couldn't have wished for a better place for her to have ended her journey. Everyone she came into contact with in all her time there looked after her with kindness, warmth,
dignity and with professionalism. They also cared about the welfare of my sister and I as well, especially in her final days. I cannot recommend Blenheim, and the excellent level of care she received there highly enough. Thank you.

Reply from Clare Hodges, Care Home Manager at Blenheim House Care Home

Thank you for the lovely feedback. Blenheim House is always very proud to care for those that are choosing to spend their last precious days with us.


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Current Review Score: 9.7 (9.693)

Overview of Review Score

The Review Score of 9.7 (9.693) out of 10 for Blenheim House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.693 for Blenheim House Care Home is calculated as follows: ( (232 Excellents x 5) + (35 Goods x 4) + (11 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 287 Ratings = 4.693

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blenheim House Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Sep 2022

Overall
Good

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 03 Apr 2025

Thank you for viewing our beautiful, all inclusive, care home. We currently have limited availability for residential, nursing and specialised dementia care, as well as short-term respite stays. At Blenheim House Care home in Wiltshire, we are dedicated to providing the very best standards of person-centred care. Our passionate, highly experienced and vibrant team are dedicated to ensuring our residents enjoy a rich, rewarding and fulfilling life, where choice, independence and dignity is of the utmost importance. Please contact Mandy, our Customer Relationships Manager, today to talk more about the care we can provide and your future home.


Awards / Recognitions (21)

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Meet the Team (9)

Caroline

Caroline Wood

Job Title: Home Manager

Joined: 2024

I’m so pleased to be part of the team here at Blenheim House – it’s a fantastic opportunity and my aim is to have happy residents, family members and staff.


If you’re interested in our home then I’d be delighted to take you on a tour around the grounds, followed by a cup of tea to get to know you a little more.


Mandy

Mandy MacKenzie

Job Title: Community Relations Manager

Joined: 2024

Hi I'm Mandy and I joined the team at Blenheim House in 2024.


Harriette

Harriette Jonik

Job Title: Deputy Manager

Joined: 2019

Hi, I'm Harriette I am the Deputy Manager at Blenheim House and assist our Registered Manager, Caroline, in many aspects of the home. I was previously the Head of Care at the home, and have been in my latest role as Deputy Manager since 2021. Using my Level 5 Qualification in Health and Social Care and many years of experience, I help to maintain our excellent care standards and support the home in its care of adults with residential, dementia and nursing needs


I am motivated in seeing our residents and staff being engaged, happy and living a quality of life that is meaningful to them. Supporting our staff team and helping them achieve their personal goals is something I am passionate about.


Ann

Ann Dunlop

Job Title: Receptionist

Joined: 2022

Hi, I'm Ann and I am the Receptionist for Blenheim House Care Home.


I work alongside our lovely teams to keep the communication effective and deliver a first-class service to our Residents, Families and Staff.


Our admin team works across all of our departments to provide a supportive and administrative role which I love as it makes each day different.


If you have any questions about the home please do give us a call.


Linda

Linda Netherwood

Job Title: Catering Manager

Joined: 2023

Being the Catering Manager at Blenheim House brings me great joy. I take pride in ensuring our residents receive hearty and healthy meals through a stimulating and social dining experience. Our experienced catering team can provide meals for all types of dietary requirements as well as celebrating our residents birthdays with beautifully decorated cakes and a person centred special menu.


Linda

Linda Borthwick

Job Title: Head Housekeeper

Joined: 2024

I am immensely proud to be working at Blenheim House as the Head Housekeeper. Our housekeeping team ensure each resident has a beautifully maintained room to relax in and we take pride in the whole home looking its very best. We love to learn about each resident and always take the time to chat and brighten their day.


Lorraine

Lorraine Dommett

Job Title: Hair Salon Manager

Joined: 2021

Hi, I am Lorraine and I run the Cashmere Salon here at Blenheim House. As the hair stylist for the home, my role is to meet with each resident and offer them a salon experience to help them feel they're very best.


It's wonderful to work at Blenheim House and I am honoured to meet such wonderful people with amazing lives and stories to tell. Our salon experience is part of our All-Inclusive offer and we also welcome family members to join us in the salon for a truly person-centred experience.


Chris

Chris Preston

Job Title: Activities Lead

Joined: 2022

Our Activities Team run stimulating group and individual sessions to keep our resident actively engaged. From cookery, fitness, music, art and more we love to find out what makes our residents sparkle!


Will

Will Corley

Job Title: Facilities Manager

Joined: 2020

I have a passion for working in the care industry and joined Blenheim House in February 2020, having been an Estates Manager at a Mental Health Hospital in the past. I have strong knowledge and understanding of building and services compliance, Health and safety and experience in construction. I lead a dedicated Maintenance Team in carrying out daily and weekly compliance checks, ensuring our home has a robust safety record whilst making sure the home’s aesthetic and comfort levels remain first class.


In my spare time, I enjoy spending time with my family, cycling and walking our dog, Shylo.