Blenheim House Care Home

27 Shurnhold, Bath Road, Melksham SN12 8DD
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9.7 149 Reviews
  • Blenheim House Care Home, Melksham
Blenheim House is part of the all inclusive and award-winning Berkley Care Group family of care homes.

Blenheim House provides a five-star experience to all residents. From engaging and stimulating events and activities to first-class 24/7 health care – all part of residents’ weekly fees ensuring you can be confident in one monthly fee regardless of visits to hairdressers, trips out, etc, which many other providers will charge you for. The team appreciates every situation is unique and encourages you to give them a call to discuss pricing in more detail.

With over 20 years’ experience in caring for older people, the home is proud to offer the highest quality residential, nursing and dementia care in a warm and welcoming environment. Blenheim House provides residents with an engaging setting to socialise, dine, enjoy favourite activities and explore the beautifully landscaped gardens.

Blenheim House is a vibrant and active community where residents are enabled to live life to the fullest. A community where older people are supported to carry on enjoying all the little things that make them happy.

Encouraging a high quality of life is at the heart of the culture and ethos at Blenheim House. The highly trained and dedicated team approach every day with professionalism and compassion, delivering a service that’s unique to each individual’s needs.

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Care Provided by Blenheim House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 85 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Caroline Wood (Home Manager)
  • Admission Criteria
    • All enquiries will be considered pending assessment process.
    • Ages 65+
  • Room Information
    • Single Rooms (85)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (85)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Blenheim House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,800
    • Self-Funded Residential Dementia Care from £2,000
    • Self-Funded Nursing Care from £2,085
    • Self-Funded Nursing Dementia Care from £2,085
    • RESPITE Self-Funded Residential Care from £1,790
    • RESPITE Self-Funded Residential Dementia Care £1,950 – £1,970
    • RESPITE Self-Funded Nursing Care from £2,235
    • RESPITE Self-Funded Nursing Dementia Care from £2,235

  • All fees include our All-Inclusive service of:
    24 Hour Care | 3 Meals a day | Daily Housekeeping | Daily Hostess service | Daily Activities and companionship | Trips out (When suitable) | Fine Dining Service for families | A Hairdressing service and Chiropody.
    You will also receive access to our Relatives Gateway service which provides you with up to date entries from our care staff, meaning you can see the care and attention given to your relative via a simple to use app.


    We accept admissions who are self funding as well as supported by Local Authority and Top Up funding.
  • (these prices are only a guideline, please contact Blenheim House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Blenheim House would be delighted for family's to visit the Home and see the Blenheim House way of life. Welcome at any time, appointments not necessary but the home are very happy to arrange a guided tour and a one on one, at a time to suit visitors and their needs.


    Any questions at all please call friendly members of staff at Blenheim House, who would be delighted to help with any queries.


  • Parking

  • Parking is available onsite for all of Blenheim House's guests.


Blenheim House Care Home Reviews (149)

Total of 149, showing 41-60
9.7

Blenheim House Care Home has a Review Score of 9.7 (9.693) out of 10, based on 24 reviews in the last 2 years. Over all time Blenheim House Care Home has 149 reviews.

Overall Experience

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  • 10
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  • 2

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Review from B R (Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy here. They treat me very well with kindness. I like the gardens and my room. I know I can ask if I need anything. Very good. Thank you.

Reply from Clare Hodges, Care Home Manager at Blenheim House Care Home

This is so lovely to hear. It sounds like you are enjoying everything that Blenheim House has to offer.


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Review from David B (Son of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 89-year-old mother realised that she could no longer look after herself, and whereas coming to live with us was our first thought, we realised that due to her needs, this might only be temporary, and therefore, a residential care home would be the best decision for her. She needed to feel safe and
looked after. We looked at several care homes in the area, and we all agreed that Blenheim House was perfect in so many ways. She is now settled in a good-sized living/bedroom, with a rural outlook and ensure shower/WC, with her furniture and personal things around here. She feels at home.
The staff are amazing, clearly with the resident's well-being at the heart of what they do, always attentive, and nothing is too much trouble. With numerous in-house facilities, including several small dining rooms, a professional kitchen, providing three meals a day, as required, a cinema, a games room, etc and even a bar, it is just like a modern hotel, with care for later life. We feel Mum will be very happy at Blenheim House (or Blenheim palace, as one of our friends, refers to it, who has enjoyed a respite stay, and is poised to move there).

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for this wonderful feedback. We are delighted to see your mother thriving under our care and enjoying all of our facilities. We will share your kind words with our teams and look forward to your next visit.
Kind regards.


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Review from Hannah W (Daughter of Resident) published on 16 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The process of admission to Blenheim House was smooth and swift. Excellent communication throughout and regular updates. Dad has received an excellent level of care from all members of the team, who have constantly monitored his needs and made changes when needed to his level of care needs. Every member
of the team makes you feel welcomed, and the home has a lovely atmosphere.

Reply from Clare Hodges, Care Home Manager at Blenheim House Care Home

Thank you for your comments. We feel that communication is so very important to how a person settles and for the reassurance that families need. Lovely to hear how the care team made you feel; we are very proud of them at Blenheim.


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Review from Jayne E (Wife of Resident) published on 16 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son contacted home in regards if there was a space for my husband as he needed care for his terminal cancer. The home acted really quickly, my husband was in the home within a week. Cannot say how good this was, as he was most unhappy in hospital, and it has more time to spend with him.

Reply from Clare Hodges, Care Home Manager at Blenheim House Care Home

Thank you so much for your lovely comments. It's so important to make this difficult time as stress-free as possible.


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Review from David B (Son of Resident) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Blenheim House for a respite holiday and it has done her the world of good. She had regained some mobility and is back to the mother I knew before the pandemic. If we need a longer stay we will make Blenheim House our first choice.

Reply from Christopher Guest, Customer Relationships Manager at Blenheim House Care Home

Thank you for this fantastic feedback, it is wonderful to hear that your mother has improved and enjoyed her stay with us. Should she wish to return for another respite stay we would love to hear from you.


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Review from J G (Resident) published on 7 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy here. The company is nice, the food is good. I want to stay here for a long time.

Reply from Rachel Stoneman, Home Manager at Blenheim House Care Home

Thank you for the wonderful feedback, we're so glad you're enjoying your time at Blenheim House!


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Review from J B (Son of Resident) published on 10 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received first-rate care at Blenheim House. This is one for the staff at Blenheim knowing and respecting my mother as an individual. When you put this level of care next to the high-quality accommodation, the interesting and varied activities the residents are encouraged to participate
in and the delicious meals the residents are served. There is only one comment you can make - Blenheim House is brilliant

Reply from Rachel Stoneman, Home Manager at Blenheim House Care Home

Thank you for the wonderful feedback, we are so pleased you and your family are enjoying Blenheim House! We will pass this feedback onto the whole team.


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Review from J B (Daughter-in-law of Resident) published on 10 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is treated with respect and care, she is happy, healthy and very well looked after. Although her short term memory is poor she knows that she has been active and entertained. Her carers and support staff always find the time to answer any concerns of ours and seem to genuinely care
about the residents. We are very grateful that my mother-in-law is getting the best care possible.

Reply from Rachel Stoneman, Home Manager at Blenheim House Care Home

Thank you for the wonderful feedback, we are so pleased you and your family are enjoying Blenheim House!


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Review from Pamela H (Sister of Resident) published on 15 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I have always found the staff at Blenheim so very helpful in all aspects of care of my sister. The difference it has made to her is quite remarkable. She was very lonely following the death of her husband some years ago and we felt she needed to be with other people. All the staff made
her very welcome and she seemed to fit in as soon as she arrived. She loves it at Blenheim and has put on weight due to the nutritious food the chef and staff provide, made friends and loves to be involved in the activities which are provided.
Visitors are made very welcome even in these difficult times due to the Covid Virus.
The accommodation is very good. The communal areas are also very tastefully furnished, the gardens are lovely and very well maintained. In all, it is a loving and caring Care Home.

Reply from Rachel Stoneman, Home Manager at Blenheim House Care Home

Thank you for the wonderful feedback, we are so pleased you and your family are enjoying Blenheim House!


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Review from R B (Resident) published on 9 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm here for a respite holiday. It's beautiful a lovely room. Very nice everyone really. The food is very good, clean and I have everything I need. I'd like to come back. Thank you everyone.

Reply from Mawson Chipchase, Business Development Lead at Blenheim House Care Home

Thank you for your comments. It really is a pleasure having you stay with us and we look forward to welcoming you back in the not too distant future.


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Review from P K (Resident) published on 6 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy to be at Blenheim House. I have found a good company and have made friends with the carers. There is a welcoming, family feel and a good process of communication.

Reply from Rachel Stoneman, Home Manager at Blenheim House Care Home

Thank you for the wonderful feedback, we are so pleased you are enjoying your time at Blenheim House.


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Review from Ann B (Resident) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very well run and has wonderful facilities that one could need. The care here is very good - there is always someone here to help me if I need it. The food here is very good - I especially like the Sunday roasts the Chef creates. The activities here at Blenheim are plentiful, I enjoy socialising,
seeing what they are up to and learning about them. The garden is very pretty with an abundance of beautiful flowers and trees. I have daily contact with my family and feel reassured each day.
I feel the management at the home keep me informed of what's going on outside and inside the home, my room is en-suite and the linen is changed regularly which is very important to us ladies! Overall I'm happy to recommend this home to others and all of the staff are very kind to me. One of the most important things to me is my dignity and how I'm regarded in the home- I feel I am treated with a lot of dignity and my safety is assured.

Reply from Rachel Stoneman, Home Manager at Blenheim House Care Home

Thank you for the wonderful review, we're so pleased you're enjoying your time at Blenheim House!


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Review from Lorna K (Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If you would like your loved one to enjoy an eventful, sunlit future instead of a twilight future, I can recommend this home to you. The cosy bedroom is just like your own room at home, and from their window, they will see the west country all around them. They can choose a restful, leisurely life or
a really busy time with two events each day. They could invite you to wine and dine with them for lunch or a light evening meal. Do come and join us!

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely comment. We have noted aspects that we can improve and we are taking steps to uplift our service in response to your feedback.


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Review from Joe B (Son of Resident) published on 20 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During an extremely difficult time with a pandemic, Blenheim has acted pragmatically and sensitively to my mother’s arrival. Well done. Mum has settled in well but not yet a resident because she is self-isolating. She appreciates meeting the medical team and the assistance in making new contacts with
the hospital and doctors. She wrote a lovely poem and had her photo taken a couple of days ago, so I’m delighted that she’s settling in and using her brain.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely comment. We have reached out to learn more about your feedback and we are pleased to say that our teams are now making progress in responding to targets of improvement. We have also met with your Mother to reassure her that we are working towards uplifting the standard of the service. Your feedback is important to us. Thank you!


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Review from Lisa E (Daughter of Resident) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum is a resident at Blenheim House. She is really happy there and has made lots of friends. The staff are incredibly kind and caring. Mum enjoys the cinema and the many different activities organised to help stimulate and entertain their residents. They are so supportive of our family as well as
our Mum. Thank you so much to everyone for being there for us.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely review. We are very pleased that your Mother and your Family are having a positive experience here at Blenheim House. We will share your kind feedback with the rest of our team.


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Review from Bernard J (Respite Resident) published on 11 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for some time with people who have treated me very well, and other special requirements. Each and all have been very special to me in their ways in the time I have been here with each and every one. I hope I get an option to come back to lovely people. Thank you to all.

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Review from S B (Daughter of Resident) published on 11 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blenheim House staff are amazing - lovely caring folk who have gone the extra mile many times and risen to the challenge of caring for my dad in a difficult and changing season of life, all with keeping him and the other residents Covid safe too.

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Review from Andrea D (Daughter-in-law of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Compliments and 5 stars to each and every member of staff! You are the life and soul of Blenheim House and my words don’t even come close to how grateful we feel knowing that the residents are not only safe but also kept in good spirits in these challenging times! Many heartfelt thanks and our very
best wishes for a healthy and fulfilled 2021!

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely comments. I will pass these on to the team. We would also like to thank you for you support during a challenging 2020 and wish you a Happy New Year!


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Review from Wendy W (Daughter of Resident) published on 4 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been very happy there, he doesn't do much but he enjoys his meals and the staff are very friendly, he's well looked after and that's why my mum decided to join him. She now enjoys many of the activities that you do there, hopefully, my dad will join in more next year.

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Review from Katie W (Granddaughter of Resident) published on 30 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This wonderful home has cared for my grandmother for the past 13 years and she couldn't be in better hands. Caring, compassionate, and great facilities. The environment is welcoming and friendly. Thank you.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely review. It is an honour to care for your Grandmother. The Team here is so grateful that your Grandmother is receiving such a positive experience at Blenheim House.


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Current Review Score: 9.7 (9.693)

Overview of Review Score

The Review Score of 9.7 (9.693) out of 10 for Blenheim House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.693 for Blenheim House Care Home is calculated as follows: ( (232 Excellents x 5) + (35 Goods x 4) + (11 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 287 Ratings = 4.693

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blenheim House Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 03 Apr 2025

Thank you for viewing our beautiful, all inclusive, care home. We currently have limited availability for residential, nursing and specialised dementia care, as well as short-term respite stays. At Blenheim House Care home in Wiltshire, we are dedicated to providing the very best standards of person-centred care. Our passionate, highly experienced and vibrant team are dedicated to ensuring our residents enjoy a rich, rewarding and fulfilling life, where choice, independence and dignity is of the utmost importance. Please contact Mandy, our Customer Relationships Manager, today to talk more about the care we can provide and your future home.


Awards / Recognitions (21)

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Meet the Team (9)

Caroline

Caroline Wood

Job Title: Home Manager

Joined: 2024

I’m so pleased to be part of the team here at Blenheim House – it’s a fantastic opportunity and my aim is to have happy residents, family members and staff.


If you’re interested in our home then I’d be delighted to take you on a tour around the grounds, followed by a cup of tea to get to know you a little more.


Mandy

Mandy MacKenzie

Job Title: Community Relations Manager

Joined: 2024

Hi I'm Mandy and I joined the team at Blenheim House in 2024.


Harriette

Harriette Jonik

Job Title: Deputy Manager

Joined: 2019

Hi, I'm Harriette I am the Deputy Manager at Blenheim House and assist our Registered Manager, Caroline, in many aspects of the home. I was previously the Head of Care at the home, and have been in my latest role as Deputy Manager since 2021. Using my Level 5 Qualification in Health and Social Care and many years of experience, I help to maintain our excellent care standards and support the home in its care of adults with residential, dementia and nursing needs


I am motivated in seeing our residents and staff being engaged, happy and living a quality of life that is meaningful to them. Supporting our staff team and helping them achieve their personal goals is something I am passionate about.


Ann

Ann Dunlop

Job Title: Receptionist

Joined: 2022

Hi, I'm Ann and I am the Receptionist for Blenheim House Care Home.


I work alongside our lovely teams to keep the communication effective and deliver a first-class service to our Residents, Families and Staff.


Our admin team works across all of our departments to provide a supportive and administrative role which I love as it makes each day different.


If you have any questions about the home please do give us a call.


Linda

Linda Netherwood

Job Title: Catering Manager

Joined: 2023

Being the Catering Manager at Blenheim House brings me great joy. I take pride in ensuring our residents receive hearty and healthy meals through a stimulating and social dining experience. Our experienced catering team can provide meals for all types of dietary requirements as well as celebrating our residents birthdays with beautifully decorated cakes and a person centred special menu.


Linda

Linda Borthwick

Job Title: Head Housekeeper

Joined: 2024

I am immensely proud to be working at Blenheim House as the Head Housekeeper. Our housekeeping team ensure each resident has a beautifully maintained room to relax in and we take pride in the whole home looking its very best. We love to learn about each resident and always take the time to chat and brighten their day.


Lorraine

Lorraine Dommett

Job Title: Hair Salon Manager

Joined: 2021

Hi, I am Lorraine and I run the Cashmere Salon here at Blenheim House. As the hair stylist for the home, my role is to meet with each resident and offer them a salon experience to help them feel they're very best.


It's wonderful to work at Blenheim House and I am honoured to meet such wonderful people with amazing lives and stories to tell. Our salon experience is part of our All-Inclusive offer and we also welcome family members to join us in the salon for a truly person-centred experience.


Chris

Chris Preston

Job Title: Activities Lead

Joined: 2022

Our Activities Team run stimulating group and individual sessions to keep our resident actively engaged. From cookery, fitness, music, art and more we love to find out what makes our residents sparkle!


Will

Will Corley

Job Title: Facilities Manager

Joined: 2020

I have a passion for working in the care industry and joined Blenheim House in February 2020, having been an Estates Manager at a Mental Health Hospital in the past. I have strong knowledge and understanding of building and services compliance, Health and safety and experience in construction. I lead a dedicated Maintenance Team in carrying out daily and weekly compliance checks, ensuring our home has a robust safety record whilst making sure the home’s aesthetic and comfort levels remain first class.


In my spare time, I enjoy spending time with my family, cycling and walking our dog, Shylo.