Review from Simon B (Son of Resident) published on 21 May 2020
Submitted via Website • Report

Overall Experience

Extremely impressed when we were asked to look around the home in early 2019, for our mother. Spacious, clean, with many facilities for residents. It was the right choice to make to ensure the safety of our mum. The teams of Carers are fantastic and have assisted greatly with the comfort and well being

of my mum since she has been residing here and nothing is too much trouble. It is so nice to visit and take my mum out to the magnificent gardens with so many features which she dearly loves and enjoys or to have a coffee and cake within the cafe area. Entertainment is provided to the residents on a regular basis and it is a joy to see the happiness of all being involved. From the Maintenance team to the Catering Team, they all play such an important role by putting the residents first and making sure that everything is right. The Home Manager has done an incredible job in leading the brave and dedicated team through this very difficult time. We thank you all at Blenheim House.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely review. I will pass your comments to the team. It is a delight to look after your Mother.

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Review from Sally B (Daughter of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience

My Father moved into Blenheim House Care Home in February 2020. We were dreading having to put him into a care home but Dad and ourselves were made to feel so welcome. Nothing was too much trouble. There are so many activities going on every day to suit all residents. The staff are absolutely amazing

with Dad which in turn gives us peace of mind and we know he's being so well looked after and cared for.
Blenheim is a home I'd highly recommend......you won't be disappointed.
Dad has settled in so well and his room is amazing. It's like home from home.
Thanks, Blenheim for all you do for my Dad.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely review. It is a pleasure to look after your father. I will pass your comments to the team, they will be delighted.

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Review from Annette B (Daughter of Resident) published on 18 May 2020
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Overall Experience

The care has always been of a gold star standard. I did not imagine it could get better. However, the standard of care during COVID19 excels the normal gold standard. As a relative I can say we have been kept informed every step of the way, care for the residents has continued to be of gold standard

despite a national pandemic. I have been sent photos, videos had online chats with my mother. Daily postings demonstrate the staff at Blenheim House are ensuring the pandemic is not affecting the residents' daily activities - birthday celebrations, VE day celebrations continue. Thank you all the way you have altered working practices to ensure the residents are kept safe and happy. One grateful relative - thanks to you all.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely review. We really value your continued support. It is a delight to look after your mother.

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Review from Julie C (Daughter of Resident) published on 15 May 2020
Submitted via Website • Report

Overall Experience

Blenheim House is a wonderful home and I would recommend that anyone go and have a look if they are thinking about a loved one going in there. It’s a truly amazing home and we are so happy that Mum lives there. She is loved and so well cared for. It’s amazing!

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for recommending us. It's good for us to know that you appreciate what we do. Mum is lovely, and she is an asset to our home too.

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Review from Sally (Niece of Resident) published on 13 May 2020
Submitted via Website • Report

Overall Experience

Blenheim Care Home is also a Care Family.
The Blenheim Family created and shared with our family something we will treasure forever, the time to enjoy our Uncle for all that mattered to him and all that he was as a person. Blenheim is the family that was there for our Uncle when we couldn’t be, providing

the medical expertise and equipment that we couldn’t possibly provide. The Blenheim Family gave their hearts to ensure that our Uncles wishes were delivered 100% and with professionalism. Our Uncle never felt lonely or unsafe. He knew a friendly smile or chat was always just a bell push away, he knew the right equipment was there to lift him, bathe him, protect him from falling and pressure ulcers. His health and happiness were constantly monitored. The Blenheim Family made every day an important day for my Uncle. To receive the beautiful video clips and photos as a lasting record of my Uncle, from the Events Team, was the most amazing and precious gift.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely review. I will pass your comments to the team.

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Review from Ruth (Granddaughter of Resident) published on 9 May 2020
Submitted via Website • Report

Overall Experience

My Grandad has been a resident at Blenheim for over a year now, initially, it was really hard to come to the conclusion that our Husband/Dad/Grandad couldn't be adequately cared for at home but as soon as we visited Blenheim that changed. The staff and whole atmosphere made the decision a lot easier

to make. It's bright, cheerful and everyone is so helpful and above all...Caring! Grandad was 100 last year, around 25 of us came to celebrate, we had a beautiful room to gather in, Blenheim went above and beyond to make it a special day.
As they have again this year, as we're unable to go to visit due to Covid, we've made a video to show Grandad, someone in the activities team has recorded staff messages and helped me put it all together, they're putting banners, balloons up and making him a cake! It's the next best thing!
Grandad receives excellent care in beautiful surroundings, there's nowhere else we would be happy for Grandad to be especially right now. Massive Thank you to all for working so hard.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely review. It is a privilege for us to look after your Grandad. I will pass your comments to the team.

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Review from Jill J (Daughter of Resident) published on 7 May 2020
Submitted via Website • Report

Overall Experience

Blenheim are brilliant.
Dad has just celebrated his 101st birthday there and the staff made sure they gave him a special time despite us being unable to visit.
During the year that Dad has been at Blenheim, the care he has received has been excellent. Family members have always been welcomed and

he had an extra special celebration for his 100th birthday last year.
The effort and work that has been put in place to ensure residents ongoing care and safety during this very difficult Coronavirus time has been outstanding and we consider dad is as safe as he can be at this time.
Overall I would wholeheartedly recommend Blenheim House.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely review. I will be delighted to pass your comments to the team.

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Review from Rachel (Granddaughter of Resident) published on 6 May 2020
Submitted via Website • Report

Overall Experience

A big thank you to all the team at Blenheim House who contributed to the video message that was created for Grandad's 101st birthday. A special thank you to the whole team for putting it all together and making plans to celebrate with Grandad. We had a lovely party at Blenheim last year for Grandad's

100th birthday and really wish we could be there again this year. We really appreciate all the care that you are giving to the residents at this time and look forward to thanking you in person very soon.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely comments. I will pass those to the team. It is a pleasure to have your Granddad with us, he is such a lovely man.

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Review from Mary H (Daughter of Resident) published on 6 May 2020
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Overall Experience

I cannot recommend Blenheim House highly enough to anyone looking for respite or residential care for their loved one. Dad initially went to Blenheim for respite care at the end of March 2019 but is now on the nursing floor. It is a very difficult and traumatic situation to find yourself in when searching

for the right environment for your family member but from the minute we arrived to assess the home, my Mum, sister, brother and I were certain that this was the right place for Dad - and we weren't wrong! Not only are the facilities absolutely first class but, more importantly, and without exception, all the staff are amazing, offering the love, care and support that you'd put at the very top of any priority list! The Activities Team have recently gone above and beyond in their efforts to ensure that Dad celebrates his forthcoming 101st birthday in the best way possible without family members being able to visit under the current lockdown conditions. Thank You is not enough!

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely review. I will pass your comments to the team. They will be delighted to read how appreciated they are from you all.

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Review from Julian W (Son of Resident) published on 3 April 2020
Submitted via Website • Report

Overall Experience

Dad has only been at Blenheim for a week-and-a-half but he seems to have settled in very well, at what is a difficult time, due to the care and attention of all the staff. Dad had been having problems mobilising and it's clear that staff have been helping him to help himself.
From our first visit,

everyone has been very helpful and it's clear that staff interact a lot with residents and there is a strong emphasis on providing interesting and involving events and activities. The physical facilities are excellent - given the current lockdown we obviously haven't been able to try the food but everything we've seen so far looks highly satisfactory.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely review. Dad is settling in really well and is thoroughly enjoying each facility and activity within the home. Hopefully, you will have the possibility to visit soon, we are looking forward to that.

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Review from Susan T (Daughter of Resident) published on 24 March 2020
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Overall Experience

I am so pleased we chose Blenheim as the home to care for our mum. She may have dementia but the staff treat her like any other person. She loves the staff who go the extra mile to make sure she gets the most out of every day. Thank you. Thank you. Thank you.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for reviewing us. It is a privilege to look after your mother. She is great lady, very much loved by everyone, staff and residents. I would also like to thank you and your family for the support given us within mum's care. Together we made a great difference in enhancing her quality of life.

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Review from Wendy (Daughter of Resident) published on 9 March 2020
Submitted via Website • Report

Overall Experience

I cannot speak highly enough about this wonderful place or the team they have working there. The care my father received was truly outstanding. I can honestly say that each and every member of staff that were involved with Dad's care and that my family and I had dealings with were just amazing. A beautiful

place, staffed with caring and lovely people, I can even include the handymen and catering staff, who also went out of their way to do things to help dad. I know you can't name names on here, which is just as well as I would have too many to mention and be worried about leaving someone out. Activities, food, decor, staff across the board were all on point.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you for your lovely review. It was a privilege to look after your dad. He is greatly missed by everyone at Blenheim House. I will pass your comments on to the team. Again, I would like to express my heartfelt gratitude for you taking the time to make this review, this is greatly appreciated as we strive to continue to provide outstanding care.

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Review from Vicky D (Daughter of Resident) published on 19 February 2020
Submitted via Website • Report

Overall Experience

My dad was brought in at the beginning of 2020, as he needed round the clock care. The staff were immediately on hand to help, from getting him from the car to getting him comfortable in bed.
I was a regular visitor and was always made welcome, even when I would make a coffee in the middle of a busy

mealtime. Every member of staff knew my name, even if I wasn't sure of theirs.
Unfortunately, my dad passed away last Friday (14/02/2020) and they were wonderfully sympathetic. All the staff had lovely things to say about him, but he was a wonderful character.
Also, because of my dad's illness, he was bedbound and unable to eat so was unable to take advantage of the food and amenities.

Reply from Mirko Ridolfo, Home Manager at Blenheim House Care Home

Thank you so much for your review of our service. We are delighted and privileged to have had the opportunity to care for your father. He will be greatly missed by all of us. I will pass your lovely comments to the team on Willows.

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Review from H M (Regular Volunteer) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience

We have been using the Friendship Room to have gospel meetings for the residents. The manager has a care for the individual need of each resident.
The service and hospitality couldn't have been better, we are very thankful for this opportunity to reach out to the needs of the old people.
Thank you!

Reply from Chris Guest, Events Manager at Blenheim House Care Home

Thank you so much for such a lovely review, we thoroughly enjoyed hosting you here at Blenheim House and are so pleased to be of support to your group. Please do call in if we can be of assistance in the future.
Kindest Regards

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Review from Chrissie H (Wife of Resident) published on 10 July 2019
Submitted via Postal Card • Report

Overall Experience

The Memory Cafe is superb. When users hear the music, they remember the songs and their faces come alive. One particular lady has a wonderful smile. Their eyes start to look around. My husband has dementia and being able to access this is amazing. He looks forward to each session. It is so important

for people in the community to be able to meet the residents and vice versa!

Reply from Sally Latham, Lifestyle and Memory Lead at Blenheim House Care Home

Hi Chrissie
Thank you so much for your lovely comments. We are delighted that the memory café is effective, and we look forward to many more, along with some other superb activity provision planned for the coming months.
Sally

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Review from Audrey A (Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience

For the fourteen days I spent there, I could not have been more cared for and welcomed.

Reply from Sara Owen, CRM at Blenheim House Care Home

Thank you for the review Audrey! We miss you, I hope the home improvements are going well, please come and see us again one day. We now have a Therapy Dog (puppy) called Bailey!

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Review from Daniel B (Granddaughter of Resident) published on 13 May 2019
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Overall Experience

The staff team are just lovely, my Nana loves it. It's pretty, quiet and the food is great. She has company if needed, help if needed and really nice food. Thank you guys, I sleep much better knowing she's here.
Highly recommend, it's not like you imagine from the old days now.
Thanks.

Reply from Sara Owen, C R M at Blenheim House Care Home

Thank you very much for your kind review. Feel free to let us know when you next visit and we can have a cup of tea and a slice of cake, hopefully in the garden.

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Review from Ruth P (Daughter of Resident) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience

My mother came in for respite care, unfortunately, her husband died whilst she was in there. She will now be staying permanently. I think the care is excellent. Day trips, entertainment, gardening club, all sorts. My stepfather was in Blenheim for 3 days palliative until he died. I can only say he was

cared for with love.

Reply from Sara Owen, CRM at Blenheim House Care Home

Dear Ruth,
Thank you so much for your kind words. It was a pleasure to care for your Stepfather and your Mother is a pleasure to spend time with and care for.

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Review from J N (Daughter of Resident) published on 2 January 2019
Submitted via Postal Card • Report

Overall Experience

Dad has really enjoyed his time at Blenheim House. Everyone is so friendly and the care is very good. I always feel I can relax when he's there on respite. They have trips out and there is always something going on to interest him.

Reply from Mawson Chipchase, Business Development at Blenheim House Care Home

Thank you for your kind words. It is always a pleasure to look after your father.

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Review from L J (Granddaughter of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience

They are all very friendly, caring and helpful. My grandad is very happy and settled. Lovely grounds and rooms it feels like a hotel very easy going and relaxed.

Reply from Mawson Chipchase, Business Development at Blenheim House Care Home

Thank you for your kind comments.

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Blenheim House Care Home

Care Provided by Blenheim House Care Home

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Funding & Fees Guide for Blenheim House Care Home

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