Blenheim House Care Home

27 Shurnhold, Bath Road, Melksham SN12 8DD
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9.7 149 Reviews
  • Blenheim House Care Home, Melksham
Blenheim House is part of the all inclusive and award-winning Berkley Care Group family of care homes.

Blenheim House provides a five-star experience to all residents. From engaging and stimulating events and activities to first-class 24/7 health care – all part of residents’ weekly fees ensuring you can be confident in one monthly fee regardless of visits to hairdressers, trips out, etc, which many other providers will charge you for. The team appreciates every situation is unique and encourages you to give them a call to discuss pricing in more detail.

With over 20 years’ experience in caring for older people, the home is proud to offer the highest quality residential, nursing and dementia care in a warm and welcoming environment. Blenheim House provides residents with an engaging setting to socialise, dine, enjoy favourite activities and explore the beautifully landscaped gardens.

Blenheim House is a vibrant and active community where residents are enabled to live life to the fullest. A community where older people are supported to carry on enjoying all the little things that make them happy.

Encouraging a high quality of life is at the heart of the culture and ethos at Blenheim House. The highly trained and dedicated team approach every day with professionalism and compassion, delivering a service that’s unique to each individual’s needs.

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Care Provided by Blenheim House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 85 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Caroline Wood (Home Manager)
  • Admission Criteria
    • All enquiries will be considered pending assessment process.
    • Ages 65+
  • Room Information
    • Single Rooms (85)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (85)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Blenheim House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,800
    • Self-Funded Residential Dementia Care from £2,000
    • Self-Funded Nursing Care from £2,085
    • Self-Funded Nursing Dementia Care from £2,085
    • RESPITE Self-Funded Residential Care from £1,790
    • RESPITE Self-Funded Residential Dementia Care £1,950 – £1,970
    • RESPITE Self-Funded Nursing Care from £2,235
    • RESPITE Self-Funded Nursing Dementia Care from £2,235

  • All fees include our All-Inclusive service of:
    24 Hour Care | 3 Meals a day | Daily Housekeeping | Daily Hostess service | Daily Activities and companionship | Trips out (When suitable) | Fine Dining Service for families | A Hairdressing service and Chiropody.
    You will also receive access to our Relatives Gateway service which provides you with up to date entries from our care staff, meaning you can see the care and attention given to your relative via a simple to use app.


    We accept admissions who are self funding as well as supported by Local Authority and Top Up funding.
  • (these prices are only a guideline, please contact Blenheim House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Blenheim House would be delighted for family's to visit the Home and see the Blenheim House way of life. Welcome at any time, appointments not necessary but the home are very happy to arrange a guided tour and a one on one, at a time to suit visitors and their needs.


    Any questions at all please call friendly members of staff at Blenheim House, who would be delighted to help with any queries.


  • Parking

  • Parking is available onsite for all of Blenheim House's guests.


Blenheim House Care Home Reviews (149)

Total of 149, showing 121-140
9.7

Blenheim House Care Home has a Review Score of 9.7 (9.693) out of 10, based on 24 reviews in the last 2 years. Over all time Blenheim House Care Home has 149 reviews.

Overall Experience

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  • 10
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Review from Karin D (Daughter of Resident) published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When the time comes for a parent to go into a care home, it's not an easy time. Finding somewhere like Blenheim House has made that transition the best for mum that it could possibly have been.
Aesthetically beautiful, bright and airy. It's not what you normally think of when using the words "care
home". However, it's the staff and quality of care that makes Blenheim absolutely fantastic. Always smiling, always going the extra mile to make mum as settled and safe as she could be. I am so grateful mum is in such a great home.

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Review from Tony W (Resident) assisted by family/friend published on 7 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having enjoyed a rich and fulfilling life of travel and lots of contact with people, friends ands family - I can truly say Blenheim house feels like a home from home.


The staff, without exception, are attentive and kind and very good at making me feel comfortable.


I am well fed and the entertainment

is varied and very good, meeting everyone's tastes.

Reply from Sam Bentley, Customer Relations Manager at Blenheim House Care Home

Tony, thank you for your very kind words.I'm so pleased that Blenheim is your home from home. We pride ourselves excellent care and lifestyle. I will pass on your kind words to the team.


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Review from Sue G (Daughter-in-law of Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was very poorly when she came to Blenheim House after having a nasty fall in August. The staff were wonderful. Very caring and attentive to her every need. Unfortunately, she was bedridden and couldn't use her hands. I can't fault any of the staff. We always had a lovely welcome and were treated
as friends. Wonderful food and great facilities. Would highly recommend Blenheim House.

Reply from Samantha Bentley, Customer Relations Manager at Blenheim House Care Home

Hi Sue, thank you so much for your kind words, that's what we love here at Blenheim House we are one big family and our door is always open. I will pass your feedback onto the team.


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Review from Lyn R (Friend of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Blenheim House Care Centre is the best care home I have ever seen. All the staff, nurses and carers are amazing, so helpful and kind. A number of facilities available is what everyone would love to have.

Reply from Sam Bentley, Customer Relations Manager at Blenheim House Care Home

Hi Lyn, from all of us here at Blenheim House we are truly sorry for your loss. We are so pleased you were made to feel welcome by the whole team, this is something we pride ourselves on. Remember our door is always open if you need anything at all.


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Review from S K (Friend of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very impressed with the overall experience, in particular, the facilities available and the staff on hand. Reliable and accommodating all the time I visited. Food looked excellent and it was nice to take my friend out and about in the home to break up the hours. He is happy here now he is settling
in.

Reply from Samantha Bentley, Customer Relations Manager at Blenheim House Care Home

Hi, we are very lucky here at Blenheim with the facilities our residents have on hand. Blenheim House is all about enhancing lifestyle and enjoying new experiences, so your feedback is great. From all of the team thank you for your kind words.


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Review from Elizabeth C (Daughter of Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Blenheim care home, formerly Sampford House for three and a half years with dementia. I cannot speak highly enough of her care by the dedicated nursing and care home staff right up until her recent passing.

Reply from Sam Bentley, Customer Relations Manager at Blenheim House Care Home

Thank you Elizabeth, for your very kind words, I will pass this onto the team. If you ever need anything please let us know, it was a pleasure to look after your mum, she will be sadly missed by all.


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Review from Barrie V (Son-in-law of Resident) published on 30 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole affair around my Father-in-law who passed away in late December, could not have been handled any better anywhere. All of the family were so grateful for the way in which all the staff treated us all at a very emotional time.

Reply from Sam Bentley, Customer Relations Manager at Blenheim House Care Home

Thank you for your very kind words, we are truly sorry for your loss Barrie. If you or your family need anything please don't hesitate to ask and our door is always open.


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Review from Nigel T (Son of Resident) published on 16 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank all the staff for their love and care for my father, especially during the last few days of his life and I could not have wished him to be in a better place. They not only cared for him as they would have done for their own family, but the level of care shown for myself and the rest of
the family during this time was excellent.

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Review from Kenneth B (Husband of Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife spent her last few weeks at this centre. She had serious physical problems and her mental capacity was severely affected by her medical drugs. At all times the centre staff did their best to maintain her dignity and comfort level. They exhibited a high level of personal involvement and concern.
At all times I and other visitors were given as much help as possible and always made very welcome to her bedside.
I thank all the care and nursing staff for their determined effort to my wife's last days as peaceful and as dignified as possible.

Reply from Sam Bentley, Customer Relationship Manager at Blenheim House Care Home

Thank you very much for your kind words, I will pass on your message to the team. If you ever need anything you know where we are our door is always open.


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Review from Sandra F (Sister of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We, as a family, moved our loved one into this nursing home to be closer to us all and from the moment we stepped in, without prior appointment, through the doors we were welcomed warmly and shown around the premises. We met staff and residents who were all very relaxed and friendly. The rooms are
all spacious en-suite and adorned with resident's own personal effects. The carers are all very professional and help each other when needed. Great efforts are made to preserve dignity at all times for residents. Dietary requirements are an important requirement. Medication is strictly adhered to and monitored by qualified nurses on each floor 24/7. This is more like a retirement village than a nursing home. a lost of thought has gone into providing a beautiful home for the whole family. Even a cinema where visiting children can view a movie/library/hairdressing salon etc is available. Beautiful gardens overlooking farmland lend to a peaceful environment. Activities and trips out locally are enjoyed, weather permitting, for those who are able to join in. Management always available to help. This is indeed a gem of a find and we are delighted with all aspects of care.

Reply from Sam Bentley, Customer Relationship Manager at Blenheim House Care Home

Thank you so much for your kinds words Sandra, I'm so pleased you and your family feel at home here at Blenheim House.


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Review from Sarah-Jayne H (Daughter of Resident) published on 9 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a move from another care home, I was worried how my mum would settle. Within two weeks she is comfortable, happy and settled. A recent visit by the wonderful activity lady saw two rabbits sitting on her bed! She enjoyed this experience and all the care she is being given by all staff at Blenheim
House Care Centre. Thank you, everyone.

Reply from Julie Emmott, Business Development at Blenheim House Care Home

The leisure and lifestyle team at Blenheim House spend a lot of time getting to know all the residents and when a new resident moves in they want to make sure they feel part of the Blenheim House family. I am so pleased that Mum has settled in and that she is loving the rabbits.


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Review from Ailsa C (Resident) published on 24 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think this is a very good home with lots of activities taking place. All of the staff here are very helpful, friendly and go above and beyond to help. I feel very safe and happy here. I especially enjoy the trips out as it is nice to get out for a change.

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Review from D S (Resident) published on 27 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff looking after me during my stay (following a total knee replacement operation) so helpful, friendly and professional- which certainly speeded up my recovery. The activities and entertainment provided was of a high standard and was much enjoyed by all the residents. She food
menus were varied and very tasty.

Reply from Steve Oakes, Director at Blenheim House Care Home

Thank you for the positive feedback. We are really pleased you enjoyed your stay with us and we all wish you well following your operation.


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Review from Jane H (Wife of Resident) published on 21 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Blenheim House Care Centre since July 2015. He has always been treated with the utmost respect for all his personal and nursing needs. The home always keeps me informed if he falls poorly or requires anything. As a family, we are always welcome into the home and have attended
many of the functions the home run, also the regular relative meets.

Reply from Steve Oakes, Director at Blenheim House Care Home

Thank you for your review Jane, I am glad that you and your family enjoy our functions and facilities.


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Review from Valerie J (Resident) published on 19 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a rather shaky start, greeted by 'are you the new bag lady?' ...'no I'm a patient' ... 'well, you need to go to the 2nd floor'. I went up, found a person who showed me my room and was left alone to unpack etc. feeling very weak after a major cancer operation less than 48 hours before. Not a good
start. Things improved markedly when my circumstances were realised. From then on I cannot fault the care I had from all the staff. They could not do enough for me, including accompanying me every weekday to the hospital for radiotherapy during my 3-month stay. The food was good, a variety with the odd 'treats' which were much appreciated. Cleaning ok, sometimes bed making etc was done very late in the morning - understandable as I do need nursing care and other patients were very demanding taking up a lot of time.

Reply from Steve Oakes, Director at Blenheim House Care Home

I am sorry that your admission was not to our usual standards, this has been internally reviewed and our customer service team has also been augmented. I am pleased that you have been happy with your experience thereafter and that our staff have excelled and fully supported you during your residence with us.


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Review from Tony T (Son of Resident) published on 19 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father has arrived at Blenheim House Care Centre, he has gained in both mental and physical health. His walking has improved dramatically, so much so he doesn't even need a walking stick! He could hardly talk when he first came here, now he can string a sentence together. My father's health
improvement is a direct result of the outstanding care of this home. Thank you and God bless.

Reply from Steve Oakes, Director at Blenheim House Care Home

Thank you for such a lovely review. It is really gratifying when the efforts of our team result in such a significant improvement in the lives of our residents.


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Review from Valerie B (Wife of Resident) published on 14 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff from nurses to housekeeping were so caring and competent. Everyone person couldn't do enough for yu and for the care of my husband. The rooms, facilities and gardens were amazing and of the highest standard.

Reply from Steve Oakes, Director at Blenheim House Care Home

Thank you for the really positive review, I am glad our team excelled and you and your husband enjoyed our facilities.


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Review from Steve T (Son of Resident) published on 11 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall an excellent facility. Some issues with the timing of medication being applied and laundry being lost but overall an excellent service and level of care is provided. We made a very good choice for my Mum with Blenheim House. Cost is high but probably set right for level for care and facilities.

Reply from Steve Oakes, Director at Blenheim House Care Home

Thank you for your review, I will ensure that Mark and the team provide you and your family with feedback on the points raised.


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Review from L G (Son of Resident) published on 7 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found home to be in good order. Staff very friendly and helpful. Plenty of activities for residents.

Reply from Steve Oakes, Director at Blenheim House Care Home

Thank you for your positive feedback


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Review from K A O (Granddaughter of Resident) published on 6 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am only in about twice a month but I always feel comfortable bringing my young children in to visit. The cafe area is really nice to bring them to. I really like the activities for visits which consist of fireworks evening, coffee mornings, xmas fayre etc.

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Current Review Score: 9.7 (9.693)

Overview of Review Score

The Review Score of 9.7 (9.693) out of 10 for Blenheim House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.693 for Blenheim House Care Home is calculated as follows: ( (232 Excellents x 5) + (35 Goods x 4) + (11 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 287 Ratings = 4.693

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blenheim House Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 03 Apr 2025

Thank you for viewing our beautiful, all inclusive, care home. We currently have limited availability for residential, nursing and specialised dementia care, as well as short-term respite stays. At Blenheim House Care home in Wiltshire, we are dedicated to providing the very best standards of person-centred care. Our passionate, highly experienced and vibrant team are dedicated to ensuring our residents enjoy a rich, rewarding and fulfilling life, where choice, independence and dignity is of the utmost importance. Please contact Mandy, our Customer Relationships Manager, today to talk more about the care we can provide and your future home.


Awards / Recognitions (21)

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Meet the Team (9)

Caroline

Caroline Wood

Job Title: Home Manager

Joined: 2024

I’m so pleased to be part of the team here at Blenheim House – it’s a fantastic opportunity and my aim is to have happy residents, family members and staff.


If you’re interested in our home then I’d be delighted to take you on a tour around the grounds, followed by a cup of tea to get to know you a little more.


Mandy

Mandy MacKenzie

Job Title: Community Relations Manager

Joined: 2024

Hi I'm Mandy and I joined the team at Blenheim House in 2024.


Harriette

Harriette Jonik

Job Title: Deputy Manager

Joined: 2019

Hi, I'm Harriette I am the Deputy Manager at Blenheim House and assist our Registered Manager, Caroline, in many aspects of the home. I was previously the Head of Care at the home, and have been in my latest role as Deputy Manager since 2021. Using my Level 5 Qualification in Health and Social Care and many years of experience, I help to maintain our excellent care standards and support the home in its care of adults with residential, dementia and nursing needs


I am motivated in seeing our residents and staff being engaged, happy and living a quality of life that is meaningful to them. Supporting our staff team and helping them achieve their personal goals is something I am passionate about.


Ann

Ann Dunlop

Job Title: Receptionist

Joined: 2022

Hi, I'm Ann and I am the Receptionist for Blenheim House Care Home.


I work alongside our lovely teams to keep the communication effective and deliver a first-class service to our Residents, Families and Staff.


Our admin team works across all of our departments to provide a supportive and administrative role which I love as it makes each day different.


If you have any questions about the home please do give us a call.


Linda

Linda Netherwood

Job Title: Catering Manager

Joined: 2023

Being the Catering Manager at Blenheim House brings me great joy. I take pride in ensuring our residents receive hearty and healthy meals through a stimulating and social dining experience. Our experienced catering team can provide meals for all types of dietary requirements as well as celebrating our residents birthdays with beautifully decorated cakes and a person centred special menu.


Linda

Linda Borthwick

Job Title: Head Housekeeper

Joined: 2024

I am immensely proud to be working at Blenheim House as the Head Housekeeper. Our housekeeping team ensure each resident has a beautifully maintained room to relax in and we take pride in the whole home looking its very best. We love to learn about each resident and always take the time to chat and brighten their day.


Lorraine

Lorraine Dommett

Job Title: Hair Salon Manager

Joined: 2021

Hi, I am Lorraine and I run the Cashmere Salon here at Blenheim House. As the hair stylist for the home, my role is to meet with each resident and offer them a salon experience to help them feel they're very best.


It's wonderful to work at Blenheim House and I am honoured to meet such wonderful people with amazing lives and stories to tell. Our salon experience is part of our All-Inclusive offer and we also welcome family members to join us in the salon for a truly person-centred experience.


Chris

Chris Preston

Job Title: Activities Lead

Joined: 2022

Our Activities Team run stimulating group and individual sessions to keep our resident actively engaged. From cookery, fitness, music, art and more we love to find out what makes our residents sparkle!


Will

Will Corley

Job Title: Facilities Manager

Joined: 2020

I have a passion for working in the care industry and joined Blenheim House in February 2020, having been an Estates Manager at a Mental Health Hospital in the past. I have strong knowledge and understanding of building and services compliance, Health and safety and experience in construction. I lead a dedicated Maintenance Team in carrying out daily and weekly compliance checks, ensuring our home has a robust safety record whilst making sure the home’s aesthetic and comfort levels remain first class.


In my spare time, I enjoy spending time with my family, cycling and walking our dog, Shylo.