Trowbridge Oaks Care Home

West Ashton Road, Trowbridge BA14 6DW
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9.6 78 Reviews
  • Trowbridge Oaks Care Home, Trowbridge
Trowbridge Oaks is a homely care home offering nursing, residential, palliative and respite care.

The landscaped gardens at this well equipped modern home are fully wheelchair accessible and can be enjoyed by all residents on sunny days.

A bright conservatory can be enjoyed whatever the weather. Many of the well-furnished bedrooms have garden views, and all have been furnished and decorated to create a homely feel.

A varied seasonal menu is prepared using fresh produce and there are always hot and cold options. The chef also caters for individual tastes and special needs.

Residents are encouraged to get involved with home life, whether helping with light gardening or spending time socialising at mealtimes.

For more information about life in the home, please visit their Facebook page: Search 'Bupa UK Trowbridge Oaks Care Home'.

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Care Provided by Trowbridge Oaks Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Huntington's Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Linda Watts (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Trowbridge Oaks Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room

Trowbridge Oaks Care Home Reviews (78)

Total of 78, showing 41-60
9.6

Trowbridge Oaks Care Home has a Review Score of 9.6 (9.648) out of 10, based on 20 reviews in the last 2 years. Over all time Trowbridge Oaks Care Home has 78 reviews.

Overall Experience

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Date Published

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Review from Lisa R (Daughter of Resident) published on 28 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum, unfortunately, needed to go into care during a challenging time for everyone, but the care and attention she has received from all the amazing carers at Trowbridge Oaks has been second to none. The nurses are incredible, going above and beyond to support Mum and the relationship between Mum and
her carers is lovely. We had never anticipated having to contemplate a care home and certainly, Mum was always very independent and wanted to stay in her own home. Now, she feels safe and secure which is an immense relief for me. Mum’s happy, I’m happy, what more is there to say.

Reply from Emily Wilson, Customer Services Adviser at Trowbridge Oaks Care Home

We really appreciate you taking the time to leave us such lovely comments regarding Trowbridge Oaks Care Home. We are so glad to help you and your family through such a difficult time, and we hope Trowbridge Oaks did everything to make the transition as easy as possible. Please let us know if there is anything else we can do for you or your family.


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Review from Paul J F (Son of Resident) published on 2 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I write to praise the care that the team at Trowbridge Oaks have given my mother, over the last two and a half years that she has lived at the home.
The lockdown has presented many challenges, and the staff have risen to each one.
My mum was 90 on the 10th of June this year. Due to current restrictions,
we were obviously not able to celebrate the day with her.
The staff were again brilliant, they made her feel very special, made a real fuss of her, which she loved.
There were bunting, balloons and a fabulous cake made by the kitchen staff.
The family sent her a video wishing her well, which was played to her on several occasions, and we had the opportunity throughout the day to see her and chat through a video link. I have not seen her so happy for ages.
After the day was over the home sent through photos and video footage of the day.
It made what was destined to be a sad occasion into a happy one for my mum and the entire family.

Reply from Greta Narbutaityte, Customer Adviser at Trowbridge Oaks Care Home

We really appreciate you taking the time to leave us such lovely comments.


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Review from I H (Son of Resident) published on 1 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since the Covid-19 pandemic, Trowbridge Oaks initially organised sending email pictures and generally keeping me in the loop and within a month started weekly Facetime calls with my mother (she is getting used to the tech now). I would like to thank all the staff at Trowbridge Oaks for their hard work
during this very difficult, extraordinary time they find themselves in, not to mention how hard it must be explaining to the residents why no relative visitation.
With Covid-19 aside I have always found staff friendly and helpful and when things maybe don't quite go as planned they are receptive to what everyone's needs are.
Thank you to the whole team and hope we can get back to somewhere close to normality soon.

Reply from Greta Narbutaityte, Customer Adviser at Trowbridge Oaks Care Home

Thank you for your understanding during such a difficult time. We appreciate it is very hard not being able to see your loved one for such a long time. Please let us know if there is anything else, we can do to help.


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Review from Helen (Daughter of Resident) published on 1 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in Trowbridge Oaks since the beginning of the year and we have all been very impressed with all the care he has received. From the initial enquiry, through to moving in, the administration and communication was excellent and really put our minds at ease. Since then, the care he has received
on a daily basis has been outstanding and we are so glad that we took the decision to move him there. The friendly, experienced and approachable nurses are always available to discuss his health and general well-being with us and all of the carers work hard to make sure he is comfortable and very well looked after. The home is always immaculately clean and the food is excellent. In addition, the entertainment at the home is very well planned and enjoyable, for relatives and residents.
Although it has been very difficult for us not to see Dad during the lockdown, we have been reassured by regular FaceTime calls over the past few months and we know that he is getting the best care.

Reply from Greta Narbutaityte, Customer Adviser at Trowbridge Oaks Care Home

We really appreciate you taking the time to leave us such lovely comments, thank you.


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Review from Anne G (Daughter of Resident) published on 1 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Trowbridge Oaks have taken great care of my mother for a couple of years now. She is 97-years-old with great physical needs, and her care has been exemplary. The staff are all supportive and loving, helping her with all her daily needs. As a family, we could no longer physically take care of her,
and Trowbridge Oaks staff have stepped in to do everything necessary to provide the round-the-clock care we could no longer provide. We are confident she is surrounded by people who genuinely care for her and give her all the loving support they can. The care doesn't stop with the nursing routine but includes a regular variety of entertainment which she can join in whenever she wishes.
When the Covid-19 pandemic began to hit the UK, Trowbridge Oaks quickly shut the home down to visitors, thus ensuring maximum safety of residents. They have had no cases of the virus, thanks to this rapid shut-down and constant vigilance. Family video calls were quickly established which are wonderful.

Reply from Greta Narbutaityte, Customer Adviser at Trowbridge Oaks Care Home

Thank you for your kind words. We are very happy to hear you are satisfied with the quality of our care.


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Review from Pat K (Daughter of Resident) published on 16 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father as been here for the end of life care on Monday 20th January. He has settled in very well and the care he is receiving is brilliant. All the staff that work here are great. Nothing is too much trouble. Communication with the nursing staff is very good and they are very sensitive to our concerns
and feelings. At least I can go home knowing my dad is being cared for and is in the best place.

Reply from Greta Narbutaityte, Customer Adviser at Trowbridge Oaks Care Home

Thank you for trusting us with your fathers care. We really appreciate the lovely feedback.


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Review from S M (Daughter of Resident) published on 17 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was good to see mum was moved to the lounge while ongoing work was being carried out this enabling us to chat to. The entertainments coordinator was able to direct us to a relation who is now a resident in this care home.

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Review from Charles H (Son of Resident) published on 24 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was been in Trowbridge Oaks for the last 3 weeks and has settled in very well. There is a warm welcome for everyone and excellent care staff and support for all the residents.

Reply from Catherine Smith, Senior Marketing & Development Manager at Trowbridge Oaks Care Home

It's great to hear your father has settled in well. Thank you for leaving such a lovely review. Best wishes for the future.


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Review from D M (Daughter of Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I spent the day with Mum and had a great time. Thank you all for your hard work. The day time activity was fantastic, the food was really yummy and Mum enjoyed hers. The staff team are truly amazing - the respect shown to residents is inspiring and an example to other services. I can see that my mum
is happy and content and this is all I could ask for.

Reply from Greta Narbutaityte, Customer Adviser at Trowbridge Oaks Care Home

Thank you for trusting us with your mother's care. We are very pleased to hear you are happy with the quality of our care.


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Review from K K (Brother of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel my sister, with her conditions, is treated very well. It is hard for the staff to cater for everyone's needs and demands, but they try very hard to please, with a smile on their faces.
Well done.

Reply from Greta Narbutaityte, Customer Adviser at Trowbridge Oaks Care Home

Thank you for your kind words, Kev.


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Review from M B (Daughter of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleasant evening, very well catered. The entertainment was very good. A good selection of food and drink, staff interacted with everyone and looked after residents who didn't have any family with them.
A great evening, many thanks, the Oak's team.

Reply from Greta Narbutaityte, Customer Adviser at Trowbridge Oaks Care Home

Thank you for your review, Marina. We are happy to hear you enjoyed your evening with us.


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Review from Phoebe E (Granddaughter of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan loves it here and the staff are excellent.

Reply from Greta Narbutaityte, Customer Adviser at Trowbridge Oaks Care Home

Thank you, Pheobe. We really appreciate your feedback.


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Review from J C (Son of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support for my mother is second to none. The BBQ organised in the garden was marvellous. All the staff were so caring and attentive to all residents to make the evening so sociable for visitors.

Reply from Greta Narbutaityte, Customer Adviser at Trowbridge Oaks Care Home

Thank you, John. We really appreciate your praise. We are also very glad to hear that you feel like your mother is well looked after.


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Review from Margaret H (Friend of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy coming to the Oaks it is so clean and so very friendly. All the residents look so happy and are looked after so well. I would certainly recommend it to anybody and would look forward to coming here myself.

Reply from Greta Narbutaityte, Customer Adviser at Trowbridge Oaks Care Home

Thank you for your kind words, Margaret. We really appreciate you taking the time to leave this review.


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Review from Eileen H (Wife of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sensitivity towards my husband as a person, prompt responses to his needs, good communication with family, were all part of his care during his final weeks.
It is a consolation to us all to know that so much was being done, consistently to try to alleviate his suffering. Thank you.

Reply from Greta Narbutaityte, Customer Adviser at Trowbridge Oaks Care Home

Thank you for taking the time to leave your review. We are saddened about your husband's passing. We can only hope you can go away from this feeling like he received the best possible care.


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Review from Anthony L (Friend of Resident) published on 10 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the home in very good condition, rooms are comfortable each with TV and radio. The staff are very approachable and willing to answer any questions.
Even though my friend has now passed we still attend every Monday morning. The management has said we are welcome to attend and we enjoy going
there. I would recommend this home to anyone!

Reply from Greta Narbutaityte, Customer Adviser at Trowbridge Oaks Care Home

Thank you for your kind words.


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Review from F L (Son-in-law of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother in law has been at the home for just over four years now and suffers from end stage dementia.
In the time spent there she has been well looked after by very caring staff.
A lot of the staff have been there during the four years which I think is imperative as they know her and understand
her.
Constant turn over of staff is not good for patients or morale of the home.
I cannot fault the staff for their care but would like to see management out and about seeing residents and their visiting families.

Reply from Greta Narbutaityte, Customer Adviser at Trowbridge Oaks Care Home

Thank you for your kind words. We hope we did everything possible to help you and your family through such a difficult time.


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Review from Joyce L (Daughter of Resident) published on 24 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum chose Trowbridge Oaks for palliative care, mainly because it was nearest to us, but we are glad she did, all members of staff here made her last few months as good as they could have, she was treated with compassion, kindness and dignity throughout her residence, even though she was not easily
pleased, she did not faze any of them, we are eternally grateful to them for this, mum was extremely happy here, when she passed in April, we were given exceptional care by every member of the team here. The condolences were genuinely heartfelt for our loss.

Reply from Greta Narbutaityte, Customer Adviser at Trowbridge Oaks Care Home

We are saddened to hear about your loss. We are glad to help you and your family through such a difficult time and hopefully, you can go away from this feeling like your mum received the best possible care.


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Review from Margaret H (Wife of Resident) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband stayed at the Oaks for a period of respite recently.
He was looked after very well by all the staff and shown such good kindness, care and attention.
His condition is quite complex and fluctuates throughout the day but the staff were prepared for this and coped extremely well with all his
needs.
He seemed happy and content and appeared to have enjoyed his stay.
I am so grateful to the staff for making this such a positive experience for him.

Reply from Greta Narbutaityte, Customer Adviser at Trowbridge Oaks Care Home

Thank you for taking the time to leave your review. We are thankful you chose Trowbridge Oaks for your husband's recovery. We wish him all the best and hope he enjoyed his stay.


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Review from G B (Friend of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

We visit two friends on a monthly basis and the standard of care, cleanliness and security does not vary. The activity manager has done a splendid job of decorating the caravan room this year and always has a happy smile for residents and visitors alike.

Reply from Greta Narbutaityte, Customer Adviser at Trowbridge Oaks Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service


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Current Review Score: 9.6 (9.648)

Overview of Review Score

The Review Score of 9.6 (9.648) out of 10 for Trowbridge Oaks Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.648 for Trowbridge Oaks Care Home is calculated as follows: ( (160 Excellents x 5) + (65 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 233 Ratings = 4.648

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Trowbridge Oaks Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 27 Mar 2025

Trowbridge Oaks Care Home offers lots of modern conveniences to make life as comfortable as possible. Each room is comfortably equipped with en-suite facilities and the dining rooms have attractively set tables with a bright and airy feel.


Awards / Recognitions (7)

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Meet the Team (9)

Linda

Linda Watts

Job Title: Home Manager

Joined: 2008

I have been a care home manager within Bupa for many years – working at care homes in Shockerwick, Chippenham and Cirencester. I joined the team at Trowbridge Oaks in January 2022.


Before I become a care home manager, I was deputy manager in one of our Bupa care homes for 2 years.
I qualified as a registered nurse in 2002. I trained and worked in Salisbury Hospital and then moved into the care home sector. I always wanted to work in a care home due to my experiences as a young child visiting the care home which my aunt and uncle owned. In my teenage years, I helped care for my grandmother which further confirmed that I wanted to become a nurse.
What I enjoy most about working in care services is being able to help others, whether that be residents, family members or my colleagues, and the satisfaction that this brings. No day is the same and I am grateful that I get to work in an environment that is person and family-centric.


I live locally to the care home – in Westbury.
Outside of work, I enjoy spending time with my daughter and partner.


I have a passion for anything science fiction and I love visiting theme parks with my family.


Mike

Mike Saludsong

Job Title: Deputy Manager

Joined: 2003

I have been a registered nurse at Trowbridge Oaks for 20 years and was appointed as deputy manager in June 2022.


I have a hospital background, with years of experience as a registered nurse. I made the decision to move to the care sector and fell in love with it.


I enjoy the challenge and responsibility of providing the right level of care for our residents and I find the experience very rewarding.


I live locally to the care home – in Trowbridge. I love spending time with my family when I am not at work.


Raymond

Raymond Horan

Job Title: Activity Co-ordinator

Joined: 2002

I have worked at Trowbridge Oaks for 21 years. Prior to this, I was a regional manager for John Lewis warehouses in London. I started a family and relocated to Wiltshire. I wanted a change of career and saw the vacancy at Trowbridge Oaks. I wanted to help people and thought the role would bring me more job satisfaction.


I love working with the residents, learning about their history and the lives that they have lived. Every resident has a different story and it is an honour to serve these people.


I live in Trowbridge. I have a lovely wife and two wonderful children. I like walking in the countryside and spending time with my family.


Beth

Beth Powlesland

Job Title: Activities Co-Ordinator

Joined: 2024

Before working with Bupa, I was working in the Health and Wellbeing sector through Dance and Holistic Massage. I have always been passionate about person-centred work and about helping people access a better quality of life. My Grandad was in a care home for the end of his life and seeing the team at his care home look after him inspired me to look for work in the care sector. The best part about the job is the people! I’m enjoying connecting with the residents, trying to understand what would bring them joy and fulfilment, as well as hearing about their lives. Our staff team is really welcoming, friendly and hard-working and I’ve loved being embraced into the heart of the home by everyone


Suzanne

Suzanne Hale

Job Title: Head Chef

Joined: 2015

I joined Trowbridge Oaks in 2015 as a kitchen assistant and was promoted to head chef in August 2023.


I attended Clarendon School where I studied home economics as an option for my exams and have enjoyed cooking ever since. I owned a coffee shop for 2 years which I thoroughly enjoyed running. I loved getting to engage with my customers. I then became a manager in a canteen for around 2 years. After which I started at Trowbridge Oaks as a kitchen assistant and worked my way up.


What I enjoy the most about my job is that every day is different. The most enjoyable bit about working in care services is knowing that everything you do is helping others. It’s also an honour to work with people that are so kind and make you smile everyday and to know what you do is always appreciated.


I have 4 daughters and 6 grandchildren, who I enjoy spending time with. My hobbies outside of work are gardening and baking. My family and friends are constantly asking me to make cakes for birthdays and special occasions. I also enjoying watching game shows and cooking programmes.


Lesley

Lesley Broughton

Job Title: Accounts Administrator

Joined: 2025

I joined the team at Trowbridge Oaks in 2025 as accounts administrator.


I have worked in the retail/hire trade for the last 10 years as an accounts/finance administrator and prior to that I worked for a charity that helped disadvantaged people get back into work and to lead more independent lives.


While working at the charity I felt I was making a difference to the lives of the clients we were helping and I felt I could continue to make a difference when I moved to the care sector.


I live in Trowbridge, and I have 3 cats. My daughter and her fiancé moved in with me after my husband passed away. I have 3 adult children and 4 grandchildren who keep me occupied, and I have just started trying some crafts.


Jordan

Jordan Lane

Job Title: Receptionist and Engagement Champion

Joined: 2022

I spent five years working for the NHS first as a receptionist, then became a clinical coder and finally a healthcare assistant. I’ve always loved helping people so when I moved to Trowbridge I thought I would see what working in the care home sector was like, it was the best decision I have made! I love my job, every day is different and we are lucky to have such an incredible team.


Chloe

Chloe Parfitt

Job Title: Housekeeping Supervisor

Joined: 2022

I have worked for Bupa since April 2022 but have been working in this new role as a housekeeping supervisor since June 2024.


I started as a care assistant at Trowbridge Oaks and I did this for around a year and a half then I decided I wanted to do a bit of housekeeping as well as care so I did a bit of both for a few months but then I made the decision to fully come off of care to go fully into housekeeping in March 2024, this is what lead me to my current role as a housekeeping supervisor.


I originally started my first ever job in a care home setting when I was 18, I started as a housekeeper in a care home but after a few months of working in the care home I found myself wanting to be on the care side more so that’s what started my journey as a carer off and I have worked in a few homes as a care assistant and even once in the community as a senior care assistant before I found my job at Trowbridge oaks.


The thing I enjoy most about working in the care home is spending time with all the residents and their families ensuring they have everything they need and helping to create a nice, homely environment.


I live locally to Trowbridge in Westbury with my partner and our dog. Outside of work, I have a passion for nails, so I also do nails for people from my little salon in my house and have been qualified in nail treatments since June 2023.


Charlie

Charlie Ryan

Job Title: Maintenance Operative

Joined: 2025

I have been doing maintenance work for around 10 years both in schools and in the building industry,


When I found out about the maintenance role at Bupa, I thought it would be an exciting new challenge for me. I really enjoy working with my colleagues and the residents.


I live close to the care home with my lovely partner and two little boys. Outside of work I enjoy socialising with friends, playing skittles and enjoying quality family time.