Barchester White Lodge Care Home

Braydon, Swindon SN5 0AD
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9.9 204 Reviews
  • Barchester White Lodge Care Home, Swindon
White Lodge Care Home is a converted hunting property, thoroughly renovated for the practice of professional care within picturesque surroundings, with a lake for its backdrop.

Highly qualified staff provide person-centred care to adults with residential and nursing needs, and to those living with dementia, and work tirelessly to enrich the lives of residents through expert care and meaningful occupation.

A programme of activities is offered, including special events and entertainment and regular trips out and about. A music therapy programme is also provided through group and one-to-one sessions. The home also has a professional Head Chef, who leads the kitchen tea, and they work together to create nutritious and delicious menus for residents, families and guests to enjoy.

A warm welcome always awaits you at White Lodge, so please feel free to stop by and take a look around.

Care Provided by Barchester White Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ramona Gherendi (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (80)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2004

Funding & Fees Guide for Barchester White Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester White Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors always welcome. Pop in for a coffee.


  • Parking
  • Plenty of parking on site.


Barchester White Lodge Care Home Reviews (204)

Total of 204, showing 141-160
9.9

Barchester White Lodge Care Home has a Review Score of 9.9 (9.851) out of 10, based on 69 reviews in the last 2 years. Over all time Barchester White Lodge Care Home has 204 reviews.

Overall Experience

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  • 36
  • 3
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Date Published

204
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Overall Experience  Overall Experience 4.0 out of 5

Very good, friendly staff.

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Overall Experience  Overall Experience 5.0 out of 5

My Aunt had to be moved to a nursing home from a care home and in a really short period of time, this was undertaken with minimal distress to her. I was dreading the move but it was quickly and professionally done and my aunt settled in amazingly well and is very content in her lovely room. Staff are
very cheerful and attentive and all call her auntie which helps to keep her relaxed and happy. I would thoroughly recommend this home and its staff to anyone as they keep me well informed and always have time to chat whenever I visit (which is quite often).

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Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff. Comfortable and friendly.

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Overall Experience  Overall Experience 4.0 out of 5

I have no complaints.
But I would like to get out more in the community when possible and would like more trips in the minibus.

Reply from Jessa Avila, Registered Home Manager at Barchester White Lodge Care Home

Thank you for the lovely review and suggestion. I will ensure that the Activities team will cater to your request in the future.


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Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with White Lodge. The care is very good.
Very happy with the food.

Reply from Jessa Avila, Registered Home Manager at Barchester White Lodge Care Home

Thank you for the lovely review. I will ensure that this will be cascaded, to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

I love going for walks in the lovely garden. Staff are lovely.

Reply from Jessa Avila, Registered Home Manager at Barchester White Lodge Care Home

Thanks for sharing to other people what you love doing in White Lodge. It's always fun to sit with you in the garden and enjoy the sun!


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Overall Experience  Overall Experience 5.0 out of 5

We chose White Lodge for my aunt's needs for several reasons... as a lifetime outdoor girl she could appreciate the beautiful countryside setting and certainly on the ground floor the inside/decor is very nice, it has several lounges allowing her to either socialise with other residents or have some
quiet time without being in her room all the time. The ground floor layout allows for a decent circular walk in the safety of the home and there are plenty of residents she could interact with.


What you can't so easily tell beforehand is how good the care will be, but her care has been extremely good, her care assistants are amazing, but it's unfair to single them out. All staff are kind, patient and caring, housekeeping, the nurses and activities team are great and our interactions with every member of the White Lodge team has been very positive, communication from all levels is excellent.
Our thanks to all at White Lodge for helping to improve my aunt's quality of life, we as a family really appreciate it.


Reply from Jessa Avila, Registered Home Manager at Barchester White Lodge Care Home

Thank you Kevin for the lovely review. We had fun times with your aunt and we will definitely miss her. All the best in the future and hope to see you sometime.


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Overall Experience  Overall Experience 5.0 out of 5

I like the staff and enjoy the activities.

Reply from JESSA AVILA, REGISTERED HOME MANAGER at Barchester White Lodge Care Home

Thank you Heather for the lovely review. Looking forward to your next visit and hoping to see you soon. Regards to your husband, son, and daughter in law.


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Overall Experience  Overall Experience 5.0 out of 5

I am a friend of White Lodge and have been visiting on a regular basis. It is heartwarming to see how lovely the home and garden look. The activity team are working very hard to improve the garden.

Reply from Louisa Cairns, Customer Relationship Manager at Barchester White Lodge Care Home

Thank you for your continued support as a friend of White Lodge. It is great to hear the hard work from the residents and activity team is appreciated, with the beautiful gardens and grounds. Your feedback is greatly appreciated and will be passed to all the team.


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Overall Experience  Overall Experience 5.0 out of 5

Easy staff to deal with always happy and welcoming and always prepared to go the extra mile. Everyone is always very polite.

Reply from Louisa Cairns, Customer Relationship Manager at Barchester White Lodge Care Home

Many thanks for such a great review. All the staff at White Lodge are thrilled with the comments. Thank you for your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

The care I receive is brilliant for the people of our ages.
I enjoy the freedom and activities.

Reply from Louisa Cairns, Customer Relationship Manager at Barchester White Lodge Care Home

Thank you for your feedback. We are all extremely pleased you enjoy the packed activity schedule here at White Lodge, there is always something to suit everyone.


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Overall Experience  Overall Experience 4.0 out of 5

Enjoy trips out. Friendly staff.

Reply from Louisa Cairns, Customer Relationship Manager at Barchester White Lodge Care Home

Thank you for taking the time to write your review. We have many more exciting trips planned for the rest of the year, so we look forward to seeing you there.


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Overall Experience  Overall Experience 5.0 out of 5

As always - pleasant as with staff.

Reply from Louisa Cairns, Customer Relationship Manager at Barchester White Lodge Care Home

Thank you for taking the time to write your review. Your feedback is really important to us all at White Lodge.


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Overall Experience  Overall Experience 5.0 out of 5

White Lodge is a welcoming homely place providing residents with the highest standards of care, comfort, cleanliness and friendliness. The activities are enjoyable and stimulating. All the staff I have met have been cheerful and attentive.

Reply from Louisa Cairns, Customer Relationship Manager at Barchester White Lodge Care Home

Thank you for such a fabulous review. Your feedback is extremely important to all of us at White Lodge and we will certainly pass the comments on to all the staff here.


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Overall Experience  Overall Experience 5.0 out of 5

The staff have been so helpful, with all mum's care needs. Mum enjoys the activities that are put on within the home.
All the staff are amazing down to the kitchen - maintenance - activities all work very hard to make residents happy.

Reply from Jessa Avila, Registered Home Manager at Barchester White Lodge Care Home

Thank you, Christopher, for the lovely review you said about White Lodge. I will ensure that all staff will be aware of this. Looking forward to seeing you at our Summer Fete!


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Overall Experience  Overall Experience 5.0 out of 5

Beautiful place. Staff cannot do enough for you. Anything you want or need is no problem. I felt happy leaving my dad here in their care.
My dad is full of praise for all staff and he enjoyed his meals very much.

Reply from Jessa Avila, Registered Home Manager at Barchester White Lodge Care Home

Thank you, Julie, for a fantastic review. I will ensure that the staff will be aware of this. Looking forward to seeing you again.


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Overall Experience  Overall Experience 5.0 out of 5

Enjoyed a lovely afternoon at the home's vintage tea party with residents and staff, in the home which felt more like a luxury hotel! The afternoon tea was delicious and the company friendly and lovely to chat to. We were just visitors for the afternoon from the local community and were impressed to
learn about all the wonderful activities available for both residents and the wider community. We look forward to our next visit and spending time with everybody there.

Reply from Jessa Avila, Registered Home Manager at Barchester White Lodge Care Home

Thank you Susan for the review! We are looking forward for your next visit!


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Overall Experience  Overall Experience 5.0 out of 5

I have found the care given to my dad to be exceptional, he is treated with kindness at all times from ALL the staff. My dad feels very safe. The staff are approachable and the atmosphere is a happy one. The rooms are clean and tidy and the grounds beautiful.

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Overall Experience  Overall Experience 5.0 out of 5

My father's care remains excellent. I have no concerns in this area. The staff are very friendly and look after his every need.

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Overall Experience  Overall Experience 5.0 out of 5

Full marks to the activities coordinator for all her hard work obtaining and transforming the bicycle feature in the garden to a work of art! She works tirelessly and shows great enthusiasm with the residents; growing plants for the flower bed and ensuring that everyone is involved.
The end result
is looking good and will look even better when everything is in flower in the raised bed.
Next stop the Chelsea Flower Show?
Congratulations!

Reply from Louisa Cairns, Customer Relationship Manager at Barchester White Lodge Care Home

Thank you for taking the time to provide your feedback. I agree, the end result will be stunning and very unique. We look forward to seeing you again at White Lodge.


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Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Barchester White Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 69 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 69 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.851 for Barchester White Lodge Care Home is calculated as follows: ( (699 Excellents x 5) + (109 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 814 Ratings = 4.851

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester White Lodge Care Home is based on 69 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 69 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Apr 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (23)

Ramona

Ramona Gherendi

Job Title: General Manager

Joined: 2018

I am Ramona Gherendi and I am the General Manager here at White Lodge.


I joined Barchester in 2018 as a Clinical Lead, progressing to Deputy Manager and then General Manager of White Lodge in 2020. My focus at White Lodge is to ensure residents have the best possible life and experiences every single day, supported by the skilled and caring team here. I am committed to person-centred care for all our residents and my door is always open to them and their families.


I have a real passion for nursing beginning my nursing career in 2004 in Romania as a cardiac nurse. I moved to the UK with my family in 2011 and I have worked in adult general nursing in the UK since then.


For anyone considering care for themselves or for a loved one, our doors are open for you to visit and meet the team.


Ioana

Ioana Morar

Job Title: Deputy Manager

Joined: 2020

Hello. I am Ioana Morar and I joined the White Lodge team as Deputy Manager in July 2020. I began my nursing career in 2004 in Romania as an orthopaedic nurse and I moved to the UK with my family in 2013. I have worked in the care sector since then and I am passionate about working closely with families to offer support and guidance on the most appropriate type of care for their loved ones. I believe it is important for care staff to understand what a difficult and emotional journey this can be for residents and their families. White Lodge is a beautiful home and I am very pleased to be working with such hardworking, caring and supportive colleagues.


Joanne

Joanne Scriven

Job Title: Home Administrator

Joined: 2025

Hello, my name is Joanne and I'm the Home Administrator here at White Lodge.


My background is in Customer care and I believe that excellent communication is vitally important to ensuring everyone is kept informed and happy. I was an Office Manager and Senior Leadership team Personal Assistant for an S.E.M.H. School for almost 9 years, before embarking on this exciting new adventure.


If you have any queries or just fancy a chat, please do come and introduce yourself when you next visit your loved ones, my door is always open.


Minimol

Minimol Thomas

Job Title: Senior Registered General Nurse

Joined: 2004

Hi, my name is Minimol and I am a Senior Registered General Nurse here at White Lodge. I'm extremely proud to say I have been a nurse here for over 20 years and wouldn't have it any other way as I love the people we look after and the team we have.


Vibin

Vibin Vilanguparayil Devassia

Job Title: Registered General Nurse

Joined: 2022

Hi, my name is Vibin and I have been working at White Lodge for almost 2 years. I spent the first 18 months as a care assistant but more recently took on the role of a Registered General Nurse.


Elizabeth

Elizabeth Sikazwe

Job Title: Clinical Lead

Joined: 2003

Hello. I am Elizabeth. I qualified as a nurse in 1985 and joined White Lodge in 2003 as a RGN. I was later promoted to Unit Manager and am now Clinical Lead. I really enjoy making sure residents get the medical support they need to feel as well as they can. I oversee clinical training for the White Lodge team and I ensure residents have their medication and treatment reviewed regularly. I also make sure that nursing processes are understood and followed by the team.


Nita

Nita Rana

Job Title: Registered General Nurse

Joined: 2018

Hello. I am Nita. I joined White Lodge as a Carer in 2018 and have since qualified as a Care Practitioner and then onto a Nurse and have spent the last year working as a Registered General Nurse in the home. I am originally from Nepal and now live in Swindon with my family. I enjoy my work at White Lodge, supporting residents with their care and making life as comfortable and enjoyable as I can. I work with a great team here and I feel encouraged to develop my professional skills. I like meeting new residents and their families so that I can make their move here as smooth as it can be.


Thresiamma

Thresiamma Skariya

Job Title: Unit Manager

Joined: 2006

Hello. I am Thresiamma and I qualified as a nurse in 1984. I joined the White Lodge team in 2006, as a Senior Nurse.


Over the years I have undertaken additional training and been promoted to Unit Manager on the Treetops Unit. I really enjoy my role, ensuring that people get the care and support they need in our lovely community. I also like getting to know resident's families, so that they are reassured their loved ones are well looked after.


Richard

Richard Harris

Job Title: Head Chef

Joined: 2022

Hello, I am Richard the new Head Chef at White Lodge. I started my career over 45 years ago in Cornwall in the hotel industry and over the past few years, I have worked at a local hotel near Chippenham.


I am really enjoying working in a care home as it is not just about tasty food, it is also about nutrition and planning a balanced diet for our residents. It has been great getting to know the residents and it is a pleasure to work with them as diet is so important.


Bret

Bret Richardson

Job Title: Head of Maintenance

Joined: 2021

Hello, I am Bret, I recently joined White Lodge as Head of Maintenance. I am a skilled carpenter and decorator and take pride in all of my work.


Working with my assistant Lou we look forward to maintaining this beautiful home along with the extensive grounds and gardens.


Tracy

Tracy Richardson

Job Title: Head of Housekeeping

Joined: 2019

Hello. I am Tracy, Head of Housekeeping at White Lodge. I am responsible for cleaning, housekeeping and infection control as well as managing the other members of the Housekeeping Team. We ensure residents' rooms and shared areas are cleaned daily and I maintain stock levels of the products and equipment essential for keeping White Lodge clean, tidy and safe for residents, visitors and staff. I enjoy my role and like to meet all residents and their families.


Shayla

Shayla Sharmeen

Job Title: Activities Coordinator

Joined: 2022

Hi my name is Shayla and I'm the activities coordinator here at White Lodge.


Prior to taking the position, I worked as a care assistant within the home for 2 years loving every minute of my role. My passion is very much in supporting the day to day lives of the people we care for, it is important to me that our weekly calendar offers rich experiences with music from live entertainers, as well as arts and crafts tailored to individual abilities.


Getting to know our residents better is so important, and through regular family and friends’ meetings we can gain a greater understanding of their loved ones' interests and life prior to joining White Lodge that will make for an enriched activities program to be developed, one that keeps them at the heart of the local community. I look forward to getting to know you, and your loved ones.


We are always open to new ideas. If you would like to get involved in any of our Life Enrichment activities or have a skill, or project you'd like to share with our residents, please click here to contact me direct. New entertainers and community links are always welcome.


Bimi

Bimi Xavier

Job Title: Senior Care Assistant

Joined: 2022

Hi, my name is Bimi and I have spent the past 2 years looking after our residents at White Lodge Care Home. I love making a difference and take great pride in ensuring our residents are well cared for and looked after.


Marichu

Marichu Forneste

Job Title: Senior Care Assistant

Joined: 2019

Hi, my name is Marichu and I am a Senior Care Assistant at White Lodge. I have been here for 5 years, of which I worked my first 4 years as a care assistant before earning a promotion to Senior Carer.


Riva

Riva D'Silva

Job Title: Senior Care Assistant

Joined: 2014

Hi, my name is Riva and I work as a Senior Carer at White Lodge. Having spent 10 years as a Care Assistant I was incredibly proud to be promoted to Senior Carer and love what I do here at White Lodge.


Dinu

Dinu Gurung

Job Title: Care Assistant

Joined: 2023

Hi, my name is Dinu and I'm a care assistant at White Lodge.


I have been working at home since 2023 and love what I do! It's such a rewarding role and I love being part of the team!


Niloy

Niloy Saha

Job Title: Regional Care Assistant

Joined: 2021

Hi, my name is Niloy and I work as a Regional Care Assistant at White Lodge. I have been working here for 3 years and despite my role as a care assistant, my passion is supporting residents to fulfil life enrichment, helping with daily activities and ensuring the people we look after have purpose and enjoyment every day.


Tania

Tania Sultana

Job Title: Care Assistant

Joined: 2023

Hi, my name is Tania and I have been a care assistant for just over a year. I love the people at White Lodge, we have such a lovely home and most importantly the people we look after are well cared for and I'm glad to be a part of that.


Tarun

Tarun Sharma

Job Title: Kitchen Assistant

Joined: 2023

Hi, my name is Tarun and I work at White Lodge as a Kitchen Assistant. I have been here just over a year and it's always nice to hear how good the food is here at White Lodge.


Tomcy

Tomcy Jacob

Job Title: Unit Manager

Joined: 2022

Hi, my name is Tomcy and I'm the Unit Manager here at White Lodge Care Home. I am a Registered General Nurse and have been working here for just over a year.


Alina

Alina Gurung

Job Title: Care Practitioner

Joined: 2023

Hi, my name is Alina and I have been a Care Assistant here at White Lodge for 3 years. I am now also a trainee Care Practitioner here at the home.


Aaarti

Aaarti Sharma

Job Title: Care Assistant

Joined: 2022

Hi, my name is Aarti and I have been a Care Assistant here at White Lodge for over 2 years. I love being able to help people and make a difference.


Akshay

Akshay Shajahan

Job Title: Care Assistant

Joined: 2022

Hi, my name is Akshay and I'm a care assistant here at White Lodge Care Home. I have been working here for over 2 years and take great pride in keeping our residents safe and well.