Church View Care Home

Rainer Close, Stratton St Margaret, Swindon SN3 4YA
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9.6 43 Reviews
  • Church View Care Home, Swindon
Church View is situated on the outskirts of Stratton and is easily accessible by public transport. The purpose-built home is beautifully decorated to create a warm and homely environment for the residents, whilst providing the best care possible.

The home welcomes relatives at any time and they are encouraged to take part in all the activities that take place in the home.

Church View has a highly trained staff team to support residents in all aspects of their daily living and offer a range of activities to suit most tastes.

All meals are freshly prepared on-site by the chefs and residents can choose from the menu daily, or an alternative should they wish. Drinks and snacks are widely available throughout the day and night.

The home has gardens which includes a summer house. There is an on-site cafe open for residents and visitors daily.

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Care Provided by Church View Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Fiona Bi-Walker (Manager)
  • Admission Criteria
    • Open to all enquirers, happy to show around without an appointment
    • Ages 18+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (6)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for Church View Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,545
    • Self-Funded Residential Dementia Care £1,000 – £1,545
    • Self-Funded Nursing Care £1,000 – £1,545
    • Self-Funded Nursing Dementia Care £1,000 – £1,545
    • RESPITE Self-Funded Residential Care £1,000 – £1,640
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,640
    • RESPITE Self-Funded Nursing Care £1,000 – £1,640
    • RESPITE Self-Funded Nursing Dementia Care £1,000 – £1,640

  • All fees determined by outcome of assessment
  • (these prices are only a guideline, please contact Church View Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Operate open visiting times


  • Parking

  • Free on site parking


Church View Care Home Reviews (43)

Total of 43, showing 1-20
9.6

Church View Care Home has a Review Score of 9.6 (9.588) out of 10, based on 17 reviews in the last 2 years. Over all time Church View Care Home has 43 reviews.

Overall Experience

  • 25
  • 14
  • 3
  • 0
  • 1

Date Published

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Review from A M (Daughter of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My dad was resident at Church View this is a home for Dementia and Alzheimer's, yet the staff take offence to a 91 year old man swearing, name calling, and outbursts. Hold family accountable for his actions and us apologising constantly saying this so out of character of my dad. On occasions certain
staff being rude to family saying things like tell him to stop name calling and one member of staff saying do you think its nice the way your dad treats us. My reply was sorry but you should not be a Dementia carer with that attitude. To me they are not trained enough in dealing with elderly with Dementia, no compassion whatsoever. Staff need to be trained properly if working in this type of home, Dad had fall, split his head open. safety mat didn't go off, why? Paramedics tended to Dad and told staff to call community nurse to glue the gash. That didn't happen, dad was removed from the home, for his safety. Has now passed away two days ago. He will be buried with a black eye and a bad gash on forehead.

Reply from Natasha Dreyer, Marketing Manager at Church View Care Home

We understand that this was a very difficult time for you and your family and we are very sorry that your loved one had to leave our care at Church View as we were no longer able to meet his needs. Our staff are well trained in dealing with dementia and the elderly however, our staff are not trained with regards to challenging behaviour. This was recognised by the crisis team who felt that your Father would be more suitably treated / assessed in a specialist environment.


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Review from S B (Son of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are really happy with the excellent care given to Dad. He went into Church View for respite but has since decided to stay, as he's happy there.
His health has improved significantly and the staff are excellent, all very caring, with the management always ready to discuss any questions we have about
Dad's care, which is very reassuring.

Reply from Natasha Dreyer, Marketing Manager at Church View Care Home

Thank you very much for your lovely review! Our Team really appreciates that you have ten the time to review our lovely Home.


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Review from A L (Daughter of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As you can see from our ratings, we are more than satisfied with the care my mum receives. Even when she was admitted to hospital recently, we were well informed and the care since has been admirable.

Reply from Lisa Guy, Home Manager at Church View Care Home

Thank you for the wonderful review. I shall feed this back to our wider team. It has been a pleasure to looking after your mum.


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Review from Helen W (Daughter of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful to the manager and the team for taking such excellent care of our dad. Everyone is so welcoming whatever time or day we visit. The activities are great, the food is good, and it's lovely that we can join Dad for a meal or take a treat in for him. The staff are so accommodating and
so much effort has continued to be made to get to know Dad, understand his individual needs and personalise his care. A huge thank you to everyone at Church View.

Reply from Lisa Guy, Home Manager at Church View Care Home

Thank you for the kind words; it is a pleasure having your dad live with us at Churchview. I will pass your feedback on to the wider team.


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Review from Debbie S (Niece of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle was a resident for 4, nearly 5 years. He was very happy at the home and very well cared for - the staff were very kind, helpful and friendly.

Reply from Lisa Guy, Home Manager at Church View Care Home

Thank you for the lovely review. Your uncle was a pleasure to know. I shall feed your lovely comments back to the wider team.


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Review from Hilda H (Sister of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it was about 3 years my brother lived in your lovely home. He had nothing but praise for everything and everyone involved.
When we came to visit we also felt part of the family as we were made so welcome.
I sincerely thank each person who so diligently looked after him so well.

Reply from lisa Guy, Home Manager at Church View Care Home

Thank you for your lovely review of Churchview Nursing Home. I shall feed these comments back to the wider team. It was a pleasure to know your brother, he was a very special man.


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Review from L P (Daughter of Resident) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day 1, the staff went over and above to care for our Mum. They treated her with dignity and sensitivity. All staff are attentive, friendly, and welcoming - no matter what time of the day or night. Staff couldn't do more to make visitors feel welcome and comfortable.
Any adaptations to the room
were always accommodated promptly and laundry was completed very efficiently. Can't thank the staff enough.

Reply from lisa Guy, Home Manager at Church View Care Home

Thank you for your lovely comments, I shall feedback to the wider team. It was a pleasure having your mum stay with us at Church View Care Home.


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Review from G R (Brother of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This month Church View helped myself and family members hold a commitment ceremony in the grounds of the home for my sister and her partner.
The time and effort put in by all of the staff was above and beyond what I would describe as their normal duties. The team from the home right through from the
management to the handyman worked tirelessly the whole day, and they should all feel proud of what they achieved. I cannot express enough thanks to them all.

Reply from Lisa Guy, Home Manager at Church View Care Home

It was a pleasure holding the ceremony at Churchview Nursing Home. It was a beautiful day for all. We are very proud of all the staff and the team effort made to make the day perfect. Thank you for the lovely review, I shall feedback to the wider team.


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Review from L V (Daughter-in-law of Resident) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was admitted into the home in February 2024. The staff worked with him brilliantly and he settled in fairly quickly. He has special dietary requirements, which are being catered for by the brilliant kitchen team. The staff are the home are beyond belief. Everyone is friendly and caring
and makes my father-in-law feel at home. He actually calls it "home sweet home". Would highly recommend the home, if you want your loved ones to go to a happy home!

Reply from lisa Guy, Home Manager at Church View Care Home

Thank you for the lovely review. I shall feed back to the wider team


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Review from D L (Husband of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit daily and have found the care provided to be very good. The nurses are excellent as are the care staff, they provide caring professionalism with cheer and good humour. All seem sensitive to the needs of the residents and attend to them with politeness, courtesy, and devotion. The ancillary staff
are the same cheerful and effective. The atmosphere of Church View is of warmth and homeliness, along with a deep sense of commitment to the health and well-being of the residents.

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Review from K C (Daughter of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the team at Church View who care for my dad, he thoroughly enjoyed a recent visit from a singer and singing along to familiar songs with the other residents. Always a warm welcome from the staff at Church View when I visit. Dad gives great reviews of the food and staff looking after
him. I have been impressed with the efforts made to get to know the resident's individual preferences. Keep up the great work!

Reply from lisa Guy, Home Manager at Church View Care Home

Thank you for the lovely review, I am so pleased you enjoyed the entertainment.


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Review from Lucia L (Daughter of Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always excellent, not a bad word can be said about Church View.

Reply from Tracy Ferrier, Manager at Church View Care Home

Thank you for taking the time to complete a review for Church View Nursing home. I will of course share this with the team.


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Review from I G (Husband of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The facilities at Church View are excellent with comfortable and spacious rooms. Nothing is too much trouble for the staff who are very welcoming and discharge their duties with efficiency while retaining a good sense of humour. The staff take the time to understand the needs and preferences of each
person and take care to offer support while fostering a sense of dignity and respect.

Reply from Tracy Ferrier, Manager at Church View Care Home

Thank you very much for taking the time to complete a review for Churchview. Your lovely words mean a lot and I of course will share this with the staff. Thank you


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Review from J S (Daughter of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent service received by myslef on visiting Mum for lunch. The welcome was friendly, the food was excellent, and the small details were noted, like placemats and flowers on the dining table. The home is well-run by the current manager who has an excellent team of staff behind her.

Reply from Tracy Ferrier, Manager at Church View Care Home

Thank you for taking the time to complete this review. It is very nice to hear your feedback, and I will be sure to feed this back to the staff. Thank you.


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Review from R W (Friend of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend initially arrived at Church View in Nov 2023. From day one, all staff were welcoming, supportive of him and myself. They ensured we had as much information as possible and caringly went over all aspects of settling my friend into his new setting. They immediately got to know my name and whenever
I spoke with any member of staff, I could tell they had taken time to get to know him too (his personality, likes, dislikes etc).
Since that time, admin, nursing and care staff have been exemplary in their care and support of my friend. They ensure that he is involved as much as possible (and as much as he would like) in the special events and programme they offer. Although restricted at the moment to his bed, they work continuously with the physio team to help him reach his mobility goals including daily exercises within the bed.
I've never met a more caring bunch of people. Always greeting with a smile of welcome, nothing is too much trouble in making my friend as happy as possible. Thank you.

Reply from Tracy Ferrier, Manager at Church View Care Home

Thank you for taking the time to complete a review for the care home. Your comments are truly lovely to read and I will ensure that this is shared with the staffing team.
Thank you


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Review from Sharon T (Daughter of Resident) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Church View Care Home is so clean and comfortable. The staff are absolutely amazing and really care for our dad.
Since he arrived in November 2023 he’s been getting to know all the staff and despite having his own ups and downs, he’s having a positive experience here in Church View.

Reply from Tracy Ferrier, Manager at Church View Care Home

Thank you for taking the time to complete a review for Church View Care Home. Your comments are lovely to read, and I will of course share this with the staffing team.


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Review from H B (Resident) published on 6 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very attentive, caring and thoughtful, especially when I was particularly poorly in February this year.

Reply from Tracy Ferrier, Manager at Church View Care Home

Thank you very much for taking the time to complete the review. Your lovely comments will be shared with the staff team.


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Review from G N (Son of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum transferred from another care home nearly two years ago to Church View and all the family are very pleased with how she has settled there. The staff are very helpful and kind, the food and care given is very good.
Any concerns or questions from us are answered and dealt with and whenever mum has
been poorly we have been informed and we have noticed improvements with each visit which is very comforting. The home provides really good entertainment for the residents and they try to engage mum as much as possible.
Overall the home is satisfying all of mum's needs and we are very happy with both her care and her environment.

Reply from Tracy Ferrier, Manager at Church View Care Home

Thank you very much for taking the time to complete a review for Church View.
I will of course share your comments with the staff team.


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Review from Elena Celia S (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is really happy at the home. She is a character and her food requests when she is The Resident of the day always make us smile and she is delivered whatever she requests. Thank you for all the love and TLC she receives from you all. We really appreciate all that you offer and do!

Reply from Tracy Ferrier, Manager at Church View Care Home

Thank you for taking the time to complete this review. I will share your comments with the team. We also look forward to hearing what your mum chooses as her resident of the day.


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Review from Lorraine C (Daughter of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first phone call to when Mum passed, nothing was too much for the staff. Always had Mum's care at the foremost, which was first class in every aspect. Also, helped lots when Mum passed. There are no negatives for me, just loads of positives. Somebody was always on hand to talk to and treated
Mum as royalty.

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Current Review Score: 9.6 (9.588)

Overview of Review Score

The Review Score of 9.6 (9.588) out of 10 for Church View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.588 for Church View Care Home is calculated as follows: ( (136 Excellents x 5) + (55 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 199 Ratings = 4.588

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Church View Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

No image found

Lisa Guy

Job Title: Home Manager

Joined: 2024

Lisa has been a Manager at Churchview Nursing Home since April 2024


Lisa has had previous experience of care management prior to joining Coate Water Care, she has worked as a Quality Excellent Partner in adult care.


Lisa started her career in the RAF, travelling the UK and oversees, she went onto working for Swindon Borough Council, paediatric occupational therapy for 13 years before going into the care sector.


Laura

Laura Lake

Job Title: Administrator

Joined: 2022

Administrator


Frequently Asked Questions about Church View Care Home

What types of Care is Church View Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Church View Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Church View Care Home have?

There are 30 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Church View Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Church View Care Home to the centre of Swindon?

2.3 mile(s) as the crow flies, distance by road may be significantly further.