Review from H H (Daughter of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience

This home cared for my mum for nearly a year before she stepped breathing. All staff were great to her and all her family.

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Review from Karen S (Daughter of Resident) published on 25 March 2021
Submitted via Postal Card • Report

Overall Experience

Dad had amazing love and care at Kings Court. Everybody loved him, the care and attention they gave my dad was amazing. He was always lovely, clean and tidy and always smelt amazing. Food was of great quality and variety and plentiful. I often went in on a Friday lunchtime and Dad always cleaned his

plate and there was always plenty more readily available.

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Review from Lesley G (Daughter of Resident) published on 17 February 2021
Submitted via Website • Report

Overall Experience

My mother spent her last few months at Kings Court. Staff were very helpful during the covid restrictions and I was able to speak to my mother on the phone every day. When she was near the end I was allowed to visit - sadly I was not there when she passed away. Staff were very caring but my mother was

in isolation which must have been very lonely for her. My mother seemed to be well looked after, however, there was no contact from Kings Court after the initial phone call to tell me she had passed away, very upsetting that they did not even offer condolences.

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Review from F S (Nephew of Resident) published on 13 May 2020
Submitted via Postal Card • Report

Overall Experience

The home is very well run. All the staff, the managers, nurses and carers are very kind and helpful. Nothing is too much trouble. Good entertainment for the residents.

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Review from K K (Husband of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience

My wife was fondly loved by the staff at Kings Court where she spent the final 18 months of her life. Nothing was too much trouble to make her life the best it could possibly be. They really got to know her needs and the love and care shown to my wife was often over and above the call of duty. The staff

always listened to our concerns and were professional, friendly and helpful. This applies at all levels, from management, carers, nurses right through to house maintenance.

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Review from Sharon D (Daughter of Resident) published on 18 December 2019
Submitted via Postal Card • Report

Overall Experience

I visit my mother every day of the week. I worried where to place my mum but I couldn't have chosen a better place for her. All her needs have been met right from the word go. Staff through from carers right up to the manager are absolutely excellent. The home is always clean, food is cooked freshly

every day. My mum no longer eats but they always try to entice her with all sorts. Staff are so friendly and they make me welcome every day. They are very jolly and greatly professional. I chose this home out of 4 other care/nursing homes and I couldn't have made a better choice! Perfect.

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Review from Leslie H (Son of Resident) published on 4 November 2019
Submitted via Website • Report

Overall Experience

My late father was a resident for about 2 months. He was suffering from Alzheimer's and dementia for many years now. I arrived 6 days ago to see him at the Kings Caring Home. I was met by outstanding staff, to be honest, its the first time I have been in this situation. They made me and my family very

welcome at the home. I spent the last 6 days of his life at his bedside. This was only possible because of the wonderful team they have at Kings Caring Home. They also took care of me and my mother who was also very ill at the time. They moved a bed in beside My father so they could be together to the end. A very hearty warming gesture from the staff. I was totally blown away by the personal care they showed for my father at the end all coming in to say goodbye a personal touch you Will NOT find anywhere else. I would like to say a special thank you to the carers for their professional, caring and total love you all have for your job. Angles of Mercy????

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Review from Cicely P (Niece of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience

I cannot fault the care of my aunt, in the short while she was in Kings Court.
They also cared about me and were extremely helpful at all times. I would have no problem in recommending this place to others.
A big thank you to everyone.

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Review from S K (Granddaughter of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience

From the resident, who did not want to go into a home, 'It's alright as far as homes go'. I consider this a ringing endorsement! The carers are all cheerful, patient and thoughtful. I live overseas and am very comforted that Nan has such great care. She enjoys the activities, especially the tea parties

and music. She is always clean and her room is spotless. Better care could be done for things like teeth and hearing aids, but overall I am very impressed and wouldn't want her to stay anywhere else.

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Review from Julia F (Daughter of Resident) published on 10 September 2019
Submitted via Website • Report

Overall Experience

My mother died at Kings Court Care Centre on 2nd August 2019 - she had been a resident for the last six months of her life. The nurses were both very kind and caring to both of my parents. My dad, who is elderly, found it difficult to see my mum suffering and was very glad to have the reassurance of

the nurses on the Dementia unit. The nurses were able to anticipate my mum's needs when she was dying and administered medication in a swift and efficient manner.
I work as a nurse and I am used to caring for patients in care home settings. I would only be likely to recommend Kings Court mainly because I do not live in the local area.
Thank you again for all your kindness and support in what was a difficult time.

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Review from Gladys T (Sister-in-law of Resident) published on 17 May 2019
Submitted via Postal Card • Report

Overall Experience

Kings Court Care Centre has always provided good care but over the past few months it has certainly moved upwards and is now really excellent, in fact, it must be one of the best around.

Reply from Jenny Blake, Registered Manager at Kings Court Care Centre

Thank you for your positive comments which are really appreciated.
All of the team at Kings Court have been working hard to respond to the latest CQC report and we are all grateful to you for acknowledging their achievements. This will be a lovely boost for our staff and motivate them in continuing to provide good care.

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Review from E C (Daughter of Resident) published on 2 May 2019
Submitted via Postal Card • Report

Overall Experience

Throughout the 2 years, my mother was a resident at Kings Court I never heard any staff speaking unkindly to any residents. All the staff always treated residents with respect and dignity. The staff were extremely kind to my mother in her final days and were very sympathetic to the family's needs. It

was a comfort to know that mum was in a safe place.

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Review from Penny B (Daughter of Resident) published on 8 April 2019
Submitted via Website • Report

Overall Experience

My mother was a resident for a short time but the care she received was exceptional. All the staff was so caring and thoughtful, they not only cared for her but also my 90-year-old father who sat with Mum every day for at least 7 hours per day for the five days she was there, they tended his needs gracefully.

She passed surrounded by all of her family, calmly and peacefully and this we feel was due to the care she was shown along with her loving family. Thank you.

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Review from Ted W (Husband of Resident) published on 11 March 2019
Submitted via Postal Card • Report

Overall Experience

The staff were very kind and caring. They treated my wife with care and dignity. They took a personal interest in her although she was unable to communicate. They made me feel at home and cared for when the end came.

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Review from David B (Son of Resident) published on 4 March 2019
Submitted via Postal Card • Report

Overall Experience

After a shaky start, plus not having a review on my mother's needs for some weeks after her being admitted, I am quite happy with the care she got especially her personal nurses and management who was wonderful in my mother's last few weeks.
I would add though that trying to get hold of anyone at

head office to discuss finance was:

1) Impossible - complete ineptness.
2) Appalling customer care - rude, abrupt, unhelpful.

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Review from Grazyna A (Daughter of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience

The care was brilliant and nothing was too much trouble. My father was in a lot of pain but the staff were very caring and did everything they could to make my father comfortable. We were always informed and included in his care. We cannot thank them all enough. All the staff were excellent but especially

those who we spoke to most.

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Review from Lyn J (Daughter of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience

Dad was in King's Court for only a week but the genuine care and consideration he received from the support team at King's Court was wonderful.
The compassion shown to not only Dad but to us, his family was lovely and we would definitely recommend King's Court.
Thank you.

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Review from Janet C (Daughter of Resident) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience

My family are extremely thankful for the care that was taken looking after our Mum/Nannie. The staff were always pleasant and helpful. The home itself a bright and cheery residence with lots of smiles. Also various activities everyone was able to share in.
A highly recommended care home.

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Review from Derek B (Son of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience

The care team at Kings Court Care Centre were first rate. The support they gave my father before his death in June 2018 was deeply caring. The senior nurse called him "lover boy" and other sweet names he enjoyed. When my mother was left alone following his death, the staff had unlimited time to care

for her and engage her with 2 friends. Following mum's second stroke the palliative care support was 100% all the way up to the manager. Thank you all so much.

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Review from Lynda T (Daughter of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience

Very compassionate and care is excellent. Nothing is too much trouble.
Also, very friendly and always there to talk to and put your mind at rest. Staff and management go out of their way to make you feel welcome like it's your own home.

Reply from Jenny Blake, Home Manager at Kings Court Care Centre

Thank you for taking the time to write this review about our staff, they really do appreciate your feedback and find it very motivating. I’m really pleased that we have been able to provide such a welcoming environment, along with a high standard of care.

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Kings Court Care Centre

Care Provided by Kings Court Care Centre

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Funding & Fees Guide for Kings Court Care Centre

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