Kings Court Care Centre

Kent Road, Corner of Bath Road, Swindon SN1 3NP
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9.6 63 Reviews
  • Kings Court Care Centre, Swindon
Kings Court Care Centre, situated close to transport routes in Swindon, supports those seeking an independent lifestyle and assistance from skilled carers.

A team of caring staff welcomes new residents and strives to respect the wishes of individuals as much as possible.

Residents at Kings Court Care Centre have the freedom to make decisions about what meals they would like. A home-cooked alternative meal can always be provided by the care home's chef. Individuals are given nutritious options so that they can enjoy a well-balanced diet.

Staff takes residents and their relatives' concerns very seriously and individuals are made to feel comfortable thanks to the care home's approachable and friendly staff.

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Care Provided by Kings Court Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Orsolya Szasz (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2001

Funding & Fees Guide for Kings Court Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,375
    • Self-Funded Residential Dementia Care from £1,430
    • Self-Funded Nursing Care from £1,540
    • Self-Funded Nursing Dementia Care from £1,650

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Kings Court Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Kings Court Care Centre Reviews (63)

Total of 63, showing 41-60
9.6

Kings Court Care Centre has a Review Score of 9.6 (9.600) out of 10, based on 14 reviews in the last 2 years. Over all time Kings Court Care Centre has 63 reviews.

Overall Experience

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Date Published

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Review from Susan G (Daughter of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our family were very happy with the care dad received at Kings Court. He went there from hospital with inoperable gangrene in his foot and dementia. The staff were very kind to dad and patient with him always. The staff were kind and supportive to our family in the 5 weeks dad was with them.
In the
final days of dad's life, they ensured it ended very peacefully. We couldn't have asked for more from them. Thank you all.

Reply from Jenny Blake, Home Manager at Kings Court Care Centre

Thank you for taking the time to write such kind words about the care we were able to provide for your father. Our staff members will be both rewarded and motivated to hear that their high level of care and support were so much appreciated by you all during such a difficult time. Sincerest condolences to you all.


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Review from Susan W (Daughter of Resident) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with the care that my dad had all the time he was here.

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Review from Wendy P (Daughter of Resident) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has received excellent care during his time here and enjoyed it.

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Review from Angela W (Daughter of Resident) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has received fabulous care during his time here. He was well looked after and enjoyed his time here.

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Review from Jenny R (Daughter of Resident) published on 19 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such great care was provided for my dad in the few months that he was at Kings Court. We can't praise the staff enough. Highly recommend this care home.

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Review from Sheila S (Daughter of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was very apprehensive about being transferred to a care home from hospital temporarily as he was non-weight bearing on one leg, but he is very happy with the care and service provided by all of the staff, quality and quantity of food given is excellent and everything is very clean and tidy.

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Review from L G (Daughter of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was resident at Kings Court from 8th February 2018 to 21st April 2018 on a "discharge to assess" bed, the final week being privately funded. Throughout her stay, she had the highest standard of care and the staff were all so helpful and kind. As a family, we cannot fault the care she had which
aided her recovery so much. We would definitely recommend this home.

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Review from Mary G (Daughter of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with Kings Court Care Centre, especially the understanding support and active role of the staff. Not only in their attitude to my mother in residence but as importantly in supporting me in this situation. I am impressed with the daily activities which have provided confidence and
self-esteem again to Mum. They have created a warm, family-friendly home, encouraging visits from family and making new friends.

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Review from Theresa W (Wife of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The reason I have ticked all the boxes as excellent is because this is what I have found.
After 64 years of marriage being in a care home is something neither of us wanted.
After some weeks in this home, my husband seems to be content and I can go home in the comfort that he is well looked after and
is in safe hands.
The reason I have not ticked the activities box is because it's his decision not to partake.

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Review from Sue F (Daughter of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the best care homes in Swindon. Staff are great and lovely they all make you welcome and happy, plus they are one of the family.


I would like to keep my mum here permanently as my mum chose this as her second home.


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Review from Sue G (Daughter of Resident) published on 6 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was in Kings Court Care home from January 20th until March 23rd. She was well cared for and treated with respect. My family and myself were very grateful for the care given to mum while she was at Kings Court Care home.

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Review from D C (Daughter of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The time mum was in a care home, my dad and I found mum clean, well fed and warm. The staff are caring, friendly and helpful to mum, dad and me. We also found management to be helpful and friendly.

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Review from M H (Son of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to say that the home was very good, and my mother was well cared for. The staffing levels were a bit of an issue. The home was well-run, I have no issues with any of the care given.

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Review from David B (Son of Resident) published on 28 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

May we please thank ALL members of staff at Kings Court, for their kindness, care and attention shown to Dad and ourselves during his recent move to the home, and, sadly the last few weeks of his life. The care and attention shown, was very much appreciated and cannot be faulted in any way. One nurse
became a friend during Dads quite short, but well cared for stay.
Thank you ALL from the bottom of our hearts.

Reply from Jenn, Sales & Marketing Coordinator at Kings Court Care Centre

Our staff all strive to provide the highest level of care and I am really pleased that you felt we were able to provide this for your Father. Sincerest condolences to you all.


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Review from Bruce H S (Brother of Resident) published on 27 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister suffered from serious dementia and lived at Kings Court for several months. Everyone was very helpful when she moved in and continued to be so. She had a lovely single room and it was noticeable how bright and airy the home is, with residents walking around and not shut in their rooms with
the doors closed. All the staff were always very attentive and helpful and prepared to talk to visitors. My sister needed constant care, and a big thank you is due to the particular staff involved in that. They carried out a difficult task in a very sympathetic way and always seemed to put her first, and be thinking of ways to try and make her feel better. The best nursing home I have ever been to. Thank you all.

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Review from Nicola T (Daughter of Resident) published on 7 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kings Court Care Centre made dad's final few months a happy time. He was given excellent care, by friendly, caring staff. We as a family would like to thank them all very much for looking after dad.

Reply from Jenny Blake, Registered Manager at Kings Court Care Centre

Thank you for taking the time to leave this review, we really do appreciate the feedback. We are glad that we have been able to deliver care in a way that supported your father and you as a family and our thoughts are with you at your time of loss. Sincerest condolences from all the team.


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Review from Caroline (Niece of Resident) published on 26 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt was a resident at Kings Court for nearly a year before her recent passing.


I would just like to say how thankful I am to your staff that cared for her, how she always looked clean and tidy, and well cared for and despite being told she was receiving ‘end of life care’ she always looked pain-free.


Whenever I visited Kings Court, along with my family members, your staff have always been helpful, approachable and very professional.


I am really impressed with the standard of care given to my Aunt during her stay with you, and would highly recommend this nursing home to others.


Her room was always spotless and always had clean laundry.


I can’t thank you enough for treating my Aunt with the respect and dignity she deserved.


Please thank all your lovely staff that looked after her, you should be very proud of every one of them, please pass on my thanks.


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Review from J H (Sister of Resident) published on 1 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. Residents are looked after brilliantly, treated with dignity and respect.

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Review from Lorraine G (Daughter of Resident) published on 9 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kings Court Nursing Home is a very friendly homely home. The carers are very caring and look after the residents very well and work very hard. The kitchen, cleaners and laundry staff are all very helpful and hard working. Just like the carers, the nursing staff and management are excellent at giving
support and keeping you updated on your relative and keep you involved, very helpful.


The activities lady works very hard to organise events for the residents. It is a nice warm welcoming nursing home. I am happy with the care my mum gets and she is much better since she has been in Kings Court. 100% better from where she was and she is much happier than she was and looks better even with her dementia and needs.


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Review from Cliffe G (Partner of Resident) published on 9 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident here since July 2016 with vascular dementia. I have visited regularly and I am satisfied with the care the staff and management are very attentive to my wife's needs and I attend all care meetings. Any queries are dealt with promptly and courteously as most staff are from
abroad. The new company since September is an improvement and I am confident that my wife's care will be paramount. I have applied to do voluntary duties for them once my application is approved.

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Current Review Score: 9.6 (9.600)

Overview of Review Score

The Review Score of 9.6 (9.600) out of 10 for Kings Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.600 for Kings Court Care Centre is calculated as follows: ( (123 Excellents x 5) + (26 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 165 Ratings = 4.6

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kings Court Care Centre is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Orsolya

Orsolya Szasz

Job Title: Manager

Joined: 2023

Hello, my name is Orsolya (Ursula) and I am a proud NMC registrant as a Registered General Nurse and the Manager of Kings Court Care Centre.


I began my clinical career in my home country Romania in 2010 where I volunteered as a Paramedic for SMURD, an emergency care service. I qualified as a Nurse in 2012 and then moved- to the UK in 2013. I began my career in the health and social care industry in the UK as a member of the housekeeping team and then I moved into a Health Care Assistant role. I soon progressed into a Senior Care Assistant role in 2019 while I was working towards my NMC registration and I was delighted to earn my PIN number in 2020.


My first role as a RGN was during the height of the coronavirus pandemic which was challenging both physically and mentally but incredibly rewarding and resulted in my promotion to Clinical Lead.


A career highlight is my receipt of the Social Care Nurse Award; South West Regional British Care Awards 2020.


My journey with MMCG began in August 2021 and I moved into the Deputy Manager role in May 2022.


It is my goal to be a positive inspiration and influence for people who live, work, and visit Princess Lodge. I want to be a leader and Nurse who ensures that it is of paramount importance that the care centre is the service user's home and the team I work with put this into everything we do to provide quality care and support and feel like together we are a family.