Ladymead Care Home

Moormead Road, Wroughton, Swindon SN4 9BY
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9.8 97 Reviews
  • Ladymead Care Home, Swindon
Ladymead Care Home, located in the friendly village of Wroughton, provides a warm and caring environment for its residents. Just a mile from Swindon town centre, the home is close to local shops, transport links, and amenities, making it easy for residents to stay connected with the community.

The dedicated team at Ladymead focuses on providing personalised, compassionate care, ensuring each resident feels valued and supported. Residents can enjoy relaxing in the cosy TV lounges or the peaceful sitting room, while mealtimes bring everyone together in the welcoming dining rooms. Delicious home-cooked meals are freshly prepared each day, with choices to suit all tastes and special diets catered for.

Ladymead offers more than just care; it’s a place where residents can enjoy life. A varied programme of activities encourages socialising, creativity, and staying active. Regular visits from a hair stylist and chiropodist help residents stay comfortable and well-cared for, while complementary therapies can also be arranged to meet individual preferences.

At Ladymead, every effort is made to create a true home-from-home, where residents can live comfortably, surrounded by kindness and care.

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Care Provided by Ladymead Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Byju Vasudevan (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ladymead Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,550
    • Self-Funded Residential Dementia Care from £1,550
    • Self-Funded Nursing Care from £1,550
    • Self-Funded Nursing Dementia Care from £1,550
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Nursing Care from £1,600
    • RESPITE Self-Funded Nursing Dementia Care from £1,600
  • (these prices are only a guideline, please contact Ladymead Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Ladymead Care Home Reviews (97)

Total of 97, showing 1-20
9.8

Ladymead Care Home has a Review Score of 9.8 (9.776) out of 10, based on 28 reviews in the last 2 years. Over all time Ladymead Care Home has 97 reviews.

Overall Experience

  • 87
  • 9
  • 0
  • 0
  • 1

Date Published

97
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16
28
69

Review from S S (Daughter of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care + support my mother has received since being at Ladymead since January 2025 is exceptional. When you visit you are always made + feel welcome. The service my mum has received is more than I could of ever imagined. Thank - you.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thank you for your excellent words and the scoring.Many thanks


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Review from Helen S (Daughter-in-law of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother In Law has been resident at Ladymead for a number of years. She is comfortable, happy, feels safe and is very well looked after. She remains mobile and is encouraged to do as much as she can for herself. She enjoys her food which always looks appetising and includes the occasional snack.
Her ground-floor room is cosy with a small garden outside her window where she sees various small birds on her bird feeders, squirrels and even a small deer! She is encouraged to take part in activities and enjoys a good singsong, colouring, and likes to do a little bit of knitting. I visited on Valentines day just as their valentines party was coming to an end and listened to a very good singer who she really enjoyed. The Manager and ALL his staff are very caring and it is reassuring to know that my mother in law is happy and content to be there.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thank you for the excellent scoring and your comments about the home and the staff. Many thanks


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Review from Jenny L (Sister of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant atmosphere with friendly staff.
Review meeting for residents and family's excellent - all suggestions taken into consideration and actioned if considered feasible.
Plenty of activities for residents.

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Review from Sarah B (Daughter of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been in the care home just over a year now. We are very satisfied with the level of care he has received.
The activities which take place are outstanding, even though my dad does not take part. This is his own choice.

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Review from Carol P (Wife of Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Ladymead Care Home now for 7 months, his care and personal hygiene is very, very good. Staff are amazing, helpful, friendly and the manager is so caring and very helpful, I'm so pleased my husband is well cared for and I know he is safe. Can't fault the home at all.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Hi Carol. Thanks for the excellent feedback and supporting the home.


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Review from B B (Son of Resident) assisted by family/friend published on 27 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum died in Ladymead last week after living there for 6 years. Her passing was dealt with great dignity and empathy during the time at Ladymead she was always happy and contented. No stone was left unturned with her care, she had great choices with her meals and always had activities and outings
offered to her. The carers treated her like their own family, we were always informed of any changes in her and welcomed when we visited. Covid was handled very well.

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Review from L B (Granddaughter of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nanny was in Ladymead for six years. She was always happy and contented whenever we visited her. My young boys, her great-grandchildren, what always made at home there and they were all spoiled by the staff. She was very loved and cared for by all the staff. She had a great choice of food and gained
weight while she was living in Ladymead. The current entertainment lady is brilliant and always kept my nanny busy. The manager was excellent and always available.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thank you for the excellent comments about the care your nanny received at Ladymead and thank you for taking the time to write this fantastic review. Many thanks.


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Review from Jane B (Daughter-in-law of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been in Ladymead for 6 years in December. She has had the most amazing care we could have asked for. She was always treated with dignity, love and diligence. She always felt safe and valued. She left hospital 6 years ago very vulnerable and extremely poorly but during the time she lived
there, she has thrived, gained weight due to nutritous meals, stimulated mentally with activities and was always comfortable and cared for with love.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thank you for the excellent comments about the care at Ladymead. Thank you for giving us the opportunity to look after your lovely mum. Many thanks Byju Vasudevan


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Review from F P (Friend of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found everyone friendly, thoughtful and understanding. The care was fantastic, cheerful and compassionate.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thank you for taking the time to review with top scores. Many thanks.


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Review from Chelsea O (Daughter of Resident) published on 4 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To all at Ladymead Care Home.
I have dated this review for August but it is an overall review to say thank you so much for everything that you did for my dad over the past 3 years. You not only looked after and cared for him but you also became his friend who kept him company and made him laugh. We
cannot express what it has meant to us to know that he was surrounded by such lovely people during both the good and the bad times.
We would also like to thank all of you for the support you gave us throughout the three years he lived at the home, especially in his final week. It was with your support that we were able to be there for him as a family.
The work that all of you do is not easy but please know we have always appreciated what you did for him, and us and what you will continue to do for other families.
We are forever grateful.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for your lovely words and it has been an absolute pleasure having your dad at Ladymead. Kind regards Byju


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Review from G G (Husband of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff very helpful and caring. They try very hard to give the residents activities to get them out of their rooms. The food is appreciated by the residents.
The staff are happy and cheerful and this is reflected by the staff retention. The home does not use agency staff.
The
overall air of the home is happy and cheerful.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for the excellent words about the team at Ladymead. I would like to take the opportunity to thank you for all the support you have given the home and the team.


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Review from Veronica S (Sister of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were kind, friendly and very helpful, nothing was ever too much trouble. I was kept informed about my sister's health, every month they rang to see if I had any concerns about her and was told immediately if she needed to see a nurse or doctor ow was prescribed medication.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Hi Veronica. Thanks for your excellent comments and review scores. Thank you for taking the time to review our team at Ladymead. Your feedback is very important to us. Many thanks.


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Review from R M (Friend of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, very professional, very helpful and look after our friend with love and dignity from day one until her last days. Cannot fault them. Thank you all.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks very much for your excellent comment on our staff at Ladymead. It's a pleasure taking care of your friend.


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Review from Johanne S (Daughter of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Ladymead 6 months ago and was made welcome from the moment she arrived. She loved the activities, especially the crafting which brought her great joy, from knit and natter to making decorations for the seasonal highlights - Christmas, Easter, St Patrick's and Comic Relief days. Every
time we visited all the staff greeted us with a lovely warm smile and offered refreshments. The chef and her staff went out of their way to offer Mum tempting, tasty meals when her appetite became jaded. The manager was always available and a comforting influence whenever I had moments of stress. The whole experience of Ladymead was immensely pleasurable, both for Mum and her family visiting. Wonderful to the end.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Hi Jo, thanks for giving us the opportunity to look after your lovely mother. As you said, she enjoyed the stay and had an excellent quality time with the team at Ladymead.Thanks, Home Manager.


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Review from B E (Resident) assisted by family/friend published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, very happy with the level of service and care provided.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for the feedback and excellent scoring, Manager.


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Review from K P (Sister of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been at Ladymead for only a few months. She was reluctant to move from her home of 40 years, but the staff was warm and welcoming from the beginning. They are, without exception, professional, respectful, and kind, and they take the extra time to see to every need. It is very important
for me to know my sister is safe and well cared for because I live in a different country and can only visit a couple of times a year. After spending a week there, I have been reassured and can highly recommend Ladymead.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for your excellent comments about the care at Ladymead and glad to know that you are reassured.


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Review from K B (Daughter of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had stayed at Ladymead in December 23 after a fall. Following a spell in hospital, she requested a return to Ladymead as she had felt so safe and comfortable there. So in January, she returned and even had the same room offered to her. All the staff were very kind and attentive and she was welcomed
back into the Ladymead family. Any food requests were met and her laundry was done regularly and efficiently. Everyone in the home was cheerful and competent, and nothing was too much trouble. I am really happy to have chosen a home so suited to my mum's needs.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thank you for taking the time to review our team at Ladymead and thanks for being so supportive.


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Review from Jane E (Daughter of Resident) published on 12 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father spent their final months at Ladymead. From the start I was very impressed with the care home. The manager and all his staff are caring, professional, respectful, friendly and welcoming. Everyone goes above and beyond to make the residents' lives enjoyable and comfortable. My parents
celebrated their 64th wedding anniversary a couple of months ago and the staff decorated the conservatory for them and made them a special tea. Thank you for everything that you all did while my parents were with you and for your kindness, friendliness and compassion.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for your excellent words of appreciation. It was great to know and care for your mum and dad. Thanks for all the support you have given the home in making their stay an enjoyable one.
Many thanks


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Review from Ann S (Daughter of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had heard how nice the Ladymead Care Home was from other people and I had entertained here previously, so I knew this was the place I wanted my mum to be. But the care home has way exceeded my expectations. The carers here do their absolute best to ensure the comfort of their residents and also take
good care of their visitors. Every aspect of the resident's needs are met. I'm so happy that my mum is here.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for the excellent comment about our team at Ladymead and also for giving us the opportunity to care for your mother.
Thanks.


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Review from Luisa J (Daughter-in-law of Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express my gratitude for the care you have given my father-in-law.
He was a very poorly man, and you took great care of him.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Hi Luisa, thanks for taking the time to do this excellent review.


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Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Ladymead Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.776 for Ladymead Care Home is calculated as follows: ( (265 Excellents x 5) + (58 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 331 Ratings = 4.776

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ladymead Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (7)

Byju

Byju Vasudevan

Job Title: Home Manager

“We offer fantastic care and we have happy residents. The home has an excellent reputation and is run by a highly dedicated and skilled team. Some of the staff have been with us for 10 and 20 years! My team encourages the residents in a heartfelt way- it is not just a job.”


Joceyln

Joceyln Villaroman

Job Title: Deputy Manager

“We are a highly friendly team with longevity. We offer an open-door policy at the home - we are very approachable and have time for all the staff. We all help each other in different areas and everyone is treated like extended family.”


Maggy

Maggy Jones

Job Title: Administrator

Joined: 2009

“I’ve been working at Ladymead since 2009. My favourite part of my day is arriving at work knowing I will see my work colleagues and of course our lovely residents. I first worked at Ladymead in 1997; leaving in 2000 to bring our children up. Then, after 9 years, an opportunity came up and my old job became available and I was blessed to be employed again, it was like I had never left. This has been the highlight of my career.”


Danielle

Danielle Usher

Job Title: Chef

Joined: 2019

What makes me good at my job is being a happy person who enjoys chatting with our residents, and my extensive kitchen experience. The thing I enjoy most about working in a care home is spending time with our residents. It's a pleasure to build relationships with them and see the smiles on their faces.


Dacia

Dacia Fernandes

Job Title: Housekeeper

Joined: 2009

I love caring for our residents and making sure their environment is clean and tidy.


Glenn

Glenn Placone

Job Title: Maintenance Person

Joined: 2020

I have been a dedicated maintenance professional at Ladymead since 2021, known for my honesty and reliability. I find joy in seeing how my work positively impacts residents, making them happy. Outside of work, I'm an avid cyclist, embracing the freedom and thrill of the open road.


George

George Pereira

Job Title: Care Home Assistant Practitioner

Joined: 2011

I wanted to work at Ladymead to make a difference in our residents' lives through love and happiness. Being a compassionate person who worries about maintaining respect and dignity for our residents is essential to be good at my role.


Frequently Asked Questions about Ladymead Care Home

What types of Care is Ladymead Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ladymead Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Ladymead Care Home have?

There are 30 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Ladymead Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ladymead Care Home to the centre of Swindon?

2.4 mile(s) as the crow flies, distance by road may be significantly further.