Ladymead Care Home

Moormead Road, Wroughton, Swindon SN4 9BY
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9.8 97 Reviews
  • Ladymead Care Home, Swindon
Ladymead Care Home, located in the friendly village of Wroughton, provides a warm and caring environment for its residents. Just a mile from Swindon town centre, the home is close to local shops, transport links, and amenities, making it easy for residents to stay connected with the community.

The dedicated team at Ladymead focuses on providing personalised, compassionate care, ensuring each resident feels valued and supported. Residents can enjoy relaxing in the cosy TV lounges or the peaceful sitting room, while mealtimes bring everyone together in the welcoming dining rooms. Delicious home-cooked meals are freshly prepared each day, with choices to suit all tastes and special diets catered for.

Ladymead offers more than just care; it’s a place where residents can enjoy life. A varied programme of activities encourages socialising, creativity, and staying active. Regular visits from a hair stylist and chiropodist help residents stay comfortable and well-cared for, while complementary therapies can also be arranged to meet individual preferences.

At Ladymead, every effort is made to create a true home-from-home, where residents can live comfortably, surrounded by kindness and care.

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Care Provided by Ladymead Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Byju Vasudevan (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ladymead Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,550
    • Self-Funded Residential Dementia Care from £1,550
    • Self-Funded Nursing Care from £1,550
    • Self-Funded Nursing Dementia Care from £1,550
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Nursing Care from £1,600
    • RESPITE Self-Funded Nursing Dementia Care from £1,600
  • (these prices are only a guideline, please contact Ladymead Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Ladymead Care Home Reviews (97)

Total of 97, showing 21-40
9.8

Ladymead Care Home has a Review Score of 9.8 (9.776) out of 10, based on 28 reviews in the last 2 years. Over all time Ladymead Care Home has 97 reviews.

Overall Experience

  • 87
  • 9
  • 0
  • 0
  • 1

Date Published

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Review from J P (Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have very much enjoyed my stay here. There are minor details that could be improved but overall this is a splendid experience. Vegetables are overcooked and watery. The real stars are the staff who go above and beyond the call of duty.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for the excellent review.


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Review from Marina S (Resident) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with everything, it is excellent.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Hi,
Thanks for taking your time to do this excellent review.


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Review from Paul A (Son of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, carers all lovely and manager and nurses, all staff are brilliant.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Hi,
Thanks for the excellent review.
Thanks


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Review from Hugh S (Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The first thing to say is that the staff are without exception lovely.
This makes Leadymead a good place to live.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Hi,
Thanks for the feedback. All feedback is taken very seriously and action will be taken to address the areas to improve.


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Review from Sian S (Daughter of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My overall experience of Ladymead is very good. Nothing is too much trouble for any of the staff, and I am confident that Mum is known by every member of the team on a personal level. My mum has been a resident for just over a year, and both she and I have and expect very high standards, and we have
had no reason to challenge this over the period. My mum has made new friends and feels safe, happy and well cared for, which is the most important thing for me.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Hi Sian, thanks for the lovely comments and support you have given the staff and the home.


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Review from B M (Daughter of Resident) published on 1 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ladymead is a very homely and welcoming care home. Mum has been a resident since January, and she really enjoys the brilliant social events and activities. All the staff are very friendly and caring towards residents and family. Mum has settled in very well, and as a family, we are so grateful for her
excellent care.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for the excellent feedback.


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Review from Steve B (Son of Resident) published on 24 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went to live at Ladymead in November 22, initially just for a short period. Because of family circumstances, we had to find Mum somewhere to go with no notice at all. I first spoke to a member of staff at around 11 am, Mum was visited by the deputy manager at 3 pm and in their care by 5 pm.
Throughout
Mum's stay there everyone was so kind, caring and helpful to her. They looked after her every need with kindness and compassion
As time went on it became apparent that Mum would have to enter end-of-life care, and everyone there was marvellous. Not just to Mum but to family too and nothing was any trouble. They we so kind and caring to us all throughout a difficult time
I would recommend Ladymead to anyone who needs similar care. A lovely group of caring staff who had Mum's best interest at heart every day.
Thank you for all you did for us.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for the excellent words and thank you for the support you have given us in looking after mum.


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Review from Glyn D (Son of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff team at Ladymead Care Home are genuinely warm, caring and friendly. They work very well together. The residents benefit greatly from all of this. There is competition for places when they become available, which says a lot. I know that our mum is being very well looked after.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Hi.
Thanks for the excellent feedback.
Many thanks.


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Review from Jane H (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care Mum received during her time at Ladymead Care Home was exceptional. The staff were so kind and caring to both Mum and myself. Their professionalism was first-class and they helped manage the last few weeks of Mum's life with respect and dignity. I would not hesitate to recommend them.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for the excellent comment about my team and thanks for all your support in looking after your mum.


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Review from L H (Daughter of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was at Ladymead for two weeks for end-of-life care. All the staff were extremely kind and sensitive not only to my father but family members also. They could not do enough for us all, not only were they professional but very caring.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for your excellent supportive comments about the Ladymead team. Even though it was short, it was great to look after your dad and also to know all your family.
Many thanks


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Review from Alitia B (Daughter of Resident) published on 5 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother received at Ladymead during the last 10 days of her life was excellent. Staff were very attentive to her and showed her real care and compassion. I would highly recommend this facility and would like to thank them for this service.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Dear Alitia, thanks for taking the time to review us. Even though it was for a short period, it was great to know and look after your lovely mum.
Thanks.


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Review from S S (Daughter of Resident) published on 30 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been with you since June 2022. We really appreciate the care provided, it is gold standard. The staff are super friendly always open to chat and very importantly, see my mum as an individual, taking the time to look after her in the way that she would wish. Personal touches go a very long
way. All the staff are excellent regardless of the role and work as a dedicated warm and friendly team. Best wishes to you all.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for your excellent comments about the home and our staff. It is always a morale boost for all the staff at Ladymead when we receive such excellent feedback.


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Review from Diana G (Daughter of Resident) published on 22 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care provided by the staff at Ladymead was personalised and personable. They went out of their way to befriend my mum and make her stay as comfortable and enjoyable as it could be. We always felt welcome and even when covid restrictions made visits difficult, we were accommodated. There is a real
family atmosphere, which the staff promote with all residents and visitors too. The laughter and singing really helped mum with her anxieties.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for your excellent review. It was such a great honour to take care of your mother. Many thanks.


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Review from Pauline D (Friend of Resident) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a friend who has memory problems (dementia) and who is partially sighted. She had recently lost her husband who was her carer and she could no longer remain living by herself.


I began the search for somewhere for my friend to live permanently. The difference with Ladymead was that all the

staff I met, gave me such a warm welcome; from the Receptionist to meeting the Manager, the nursing/qualified staff and all the ancillary people - all of whom make a difference to someone's life. They explained how it could all work for my friend and they were able to answer all my questions. Showed me around the home. There was no pressure to use them though.


My friend moved in a couple of months ago and I can honestly say, she has had all her needs met. They welcomed her into the Ladymead family. She enjoys the meals and all the entertainment/activities. She is now a much happier, content lady. I would recommend Ladymead to anyone.


Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for the fantastic review scores and the excellent comments about the Ladymead staff.


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Review from T B (Daughter of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Because of covid, I have tried my best to give you a true account of Ladymead Care Home. I have only been to my mum's bedroom once, I cannot give a high score on food and drink at this time as I have never been in Ladymead at meal times and due to my mum's illness she cannot communicate with our family
but she definitely looks well fed.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for taking the time to write us a fantastic review. Thanks for all the support you and your family have given us in looking after your mum.


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Review from P J (Son of Resident) published on 7 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a year of on/off restrictions it was great to eventually gain access to Ladymead Care Home. During the year of restricted access, other than seeing mum in the conservatory, it was hard to pass judgment internally! Mum always seemed well fed, well looked after and her hygiene seemed to be addressed.
She was/is very responsive to staff members and the staff seem very attentive to her. Once access was granted it was great to be able to actually see mums room, take her out and in general spend more time with mum, either internal or in the garden. A huge thank you to all the staff for what must have been an extremely difficult eighteen months or so.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for the fantastic review and scores you have given the Ladymead team. It is great to be recognized for the team's hard work to keep our residents and families happy.


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Review from S M (Wife of Resident) published on 4 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My husband was left in bed most days, his personal hygiene was questionable, but to give their due, he didn’t get bed sores. All show when we FaceTimed and visited. It was through COVID but we never saw his room. My family had their concerns as well. My husband needed mental stimulation as he couldn’t
talk, double incontinent, could not do anything for himself. He use to cry a lot there, he hated it. He was there a year before I got him moved to an Independent nursing home and he was there from September 2021 until he passed away in January 2022 but those few months there were marvellous, he was never left on his own, he loved all the wonderful staff. My only regret was that he was in Ladymead Wroughton for a year and my family all agree.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

I am sad to learn we have not met your expectations, even though we had a number of conversations to ensure we are fully appraised of your husband's preferences. Unfortunately, at the time, the home was at a peak of a COVID outbreak and safety of all our residents was considered in line with the government guidelines. Our team facilitated frequent Facetime calls to ensure, as a family, you remain in touch and able to emotionally support your husband. Our aim is to ensure we learn from each experience and the service and our team will grow into meeting each preference, need and expectation with the usual professionalism


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Review from L W (Daughter of Resident) published on 16 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mum received was outstanding and the welcome we had was very good.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for your valuable feedback and support.


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Review from K R (Daughter of Resident) published on 23 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and extremely efficient. Mum is very happy and enjoying taking part in the daily activities. Mum has gained weight and rates the food as excellent. I would recommend Ladymead to anyone.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

I would like to thank you on behalf of all staff at Ladymead for the excellent review.
Thanks
Byju


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Review from Linda A (Wife of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to Ladymead after spending 7 months between 2 different hospitals. Staff have been very good, excellent with communication, not like the hospital. He spend most of the time in bed and is on peg feeding, so can not comment on food/drink or activities but I do know there is activities
that go on. They seem to be doing a very good job, brain stimulation has improved.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thank you, Linda, for the wonderful comments and great scores.


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Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Ladymead Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.776 for Ladymead Care Home is calculated as follows: ( (265 Excellents x 5) + (58 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 331 Ratings = 4.776

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ladymead Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (7)

Byju

Byju Vasudevan

Job Title: Home Manager

“We offer fantastic care and we have happy residents. The home has an excellent reputation and is run by a highly dedicated and skilled team. Some of the staff have been with us for 10 and 20 years! My team encourages the residents in a heartfelt way- it is not just a job.”


Joceyln

Joceyln Villaroman

Job Title: Deputy Manager

“We are a highly friendly team with longevity. We offer an open-door policy at the home - we are very approachable and have time for all the staff. We all help each other in different areas and everyone is treated like extended family.”


Maggy

Maggy Jones

Job Title: Administrator

Joined: 2009

“I’ve been working at Ladymead since 2009. My favourite part of my day is arriving at work knowing I will see my work colleagues and of course our lovely residents. I first worked at Ladymead in 1997; leaving in 2000 to bring our children up. Then, after 9 years, an opportunity came up and my old job became available and I was blessed to be employed again, it was like I had never left. This has been the highlight of my career.”


Danielle

Danielle Usher

Job Title: Chef

Joined: 2019

What makes me good at my job is being a happy person who enjoys chatting with our residents, and my extensive kitchen experience. The thing I enjoy most about working in a care home is spending time with our residents. It's a pleasure to build relationships with them and see the smiles on their faces.


Dacia

Dacia Fernandes

Job Title: Housekeeper

Joined: 2009

I love caring for our residents and making sure their environment is clean and tidy.


Glenn

Glenn Placone

Job Title: Maintenance Person

Joined: 2020

I have been a dedicated maintenance professional at Ladymead since 2021, known for my honesty and reliability. I find joy in seeing how my work positively impacts residents, making them happy. Outside of work, I'm an avid cyclist, embracing the freedom and thrill of the open road.


George

George Pereira

Job Title: Care Home Assistant Practitioner

Joined: 2011

I wanted to work at Ladymead to make a difference in our residents' lives through love and happiness. Being a compassionate person who worries about maintaining respect and dignity for our residents is essential to be good at my role.