Ladymead Care Home

Moormead Road, Wroughton, Swindon SN4 9BY
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9.8 97 Reviews
  • Ladymead Care Home, Swindon
Ladymead Care Home, located in the friendly village of Wroughton, provides a warm and caring environment for its residents. Just a mile from Swindon town centre, the home is close to local shops, transport links, and amenities, making it easy for residents to stay connected with the community.

The dedicated team at Ladymead focuses on providing personalised, compassionate care, ensuring each resident feels valued and supported. Residents can enjoy relaxing in the cosy TV lounges or the peaceful sitting room, while mealtimes bring everyone together in the welcoming dining rooms. Delicious home-cooked meals are freshly prepared each day, with choices to suit all tastes and special diets catered for.

Ladymead offers more than just care; it’s a place where residents can enjoy life. A varied programme of activities encourages socialising, creativity, and staying active. Regular visits from a hair stylist and chiropodist help residents stay comfortable and well-cared for, while complementary therapies can also be arranged to meet individual preferences.

At Ladymead, every effort is made to create a true home-from-home, where residents can live comfortably, surrounded by kindness and care.

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Care Provided by Ladymead Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Byju Vasudevan (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ladymead Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,550
    • Self-Funded Residential Dementia Care from £1,550
    • Self-Funded Nursing Care from £1,550
    • Self-Funded Nursing Dementia Care from £1,550
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Nursing Care from £1,600
    • RESPITE Self-Funded Nursing Dementia Care from £1,600
  • (these prices are only a guideline, please contact Ladymead Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Ladymead Care Home Reviews (97)

Total of 97, showing 41-60
9.8

Ladymead Care Home has a Review Score of 9.8 (9.776) out of 10, based on 28 reviews in the last 2 years. Over all time Ladymead Care Home has 97 reviews.

Overall Experience

  • 87
  • 9
  • 0
  • 0
  • 1

Date Published

97
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16
28
69

Review from John M (Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my stay at Ladymead, I could not have asked for better care and attention. It was a pleasure to meet the carers and learn a lot about where they came from. Such a happy team!
The only downside was a member of the office staff was very aloof and rude!

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks, John, for your great feedback and I will certainly look into your concern. I would like to thank you on behalf of the whole team at Ladymead for such a great review. I wish you all the best.


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Review from Colette J (Daughter of Resident) published on 11 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was transferred to this care home after a nasty fall in October. She was originally in a care home in another area but she needed the extra help that Ladymead could provide. From the moment she arrived the staff were very friendly, helpful and caring and they did everything they could to make
Mum comfortable and safe.
Very many thanks for everything. I would definitely recommend your care to anyone who needed it.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Hi Colette,
Thanks for the lovely comments about Ladymead.


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Review from Colette N (Daughter of Resident) published on 11 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has recently moved to Ladymead. It’s early days however, I wanted to say what a fantastic welcome she has received. After 3 months in hospital Mum has lost all her confidence and had become a different person after enduring hospital care, she has become so confused and upset. Right from the word
go Ladymead have understood this, even in Covid times I was able to deliver items prior to Mum's arrival to personalise her room. After the appropriate isolation and cleaning, the team set Mum's room up so thoughtfully. They sent me photos of her room set up for her arrival. I must admit to having a tear as Mum had not been cared for like this for so long. Even before her arrival, she was being treated as a person, not a patient, this is so refreshing and reassuring. Thank you everyone at Ladymead for the respect and care you have shown to Mum.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Hi Collette,
Thanks for the wonderful comments about care at Ladymead.


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Review from Gloria C (Daughter of Resident) published on 2 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, my mother was only at Ladymead a few months before she sadly passed away, but the care she was given was fantastic. The staff looked after her brilliantly and nothing was ever too much trouble for them. I would highly recommend Ladymead, so professional and caring.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks, Gloria, for giving Ladymead an excellent review.


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Review from Dennis K (Resident) published on 28 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good home.
Caring.
Helpful.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks Dennis for the fantastic feedback.
K C Byju Vasudevan


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Review from Bruce C (Next of Kin) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My good friend moved to Ladymead several months ago, after he was very unwell and spent a period in hospital. He is now a permanent resident. In a very short time his health, both physical and mental, have improved drastically. He is very positive about the home whenever I speak to him, enjoying the
meals (cooked breakfast every day!), company, entertainment (bingo etc.), and most importantly relationships with the staff. He talks very highly of them, giving examples of how they help him with any day to day problems he encounters e.g. how to use his mobile phone. The manager is always positive, attentive and full of information about how he is progressing when I contact the home. The staff simply can't do enough for him. This is at odds with what I have heard about other homes and so I felt I should write this review.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Dear Bruce, thanks for your great comments about the staff and care at Ladymead. It is a privilege for us to have the opportunity to look after your lovely friend who is now our friend as well. Thanks.


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Review from Derek W (Son of Resident) published on 11 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was recommended this home by a friend. In November I had a situation with my parents. Dad had broken his hip and Mum ended up on her own. We had to make a decision for mum as her dementia was starting to take effect. I contacted this care to explain, and immediately the manager understood our position,
so prompt at making an appointment to review my mum, within 2/3 days they were able to accept her. They placed her in a room and told me they were also able to accept dad if needed. Which they have and are both in the same room. I am so pleased I contacted this care home, everything seems perfect, both parents are very happy. To the extent that they think they are on holiday. They both say what hotel is this? Great staff, all so very friendly and caring as it should be.
Well done Ladymead - please do not change, would not hesitate in recommending this care home.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Hi Derek, thanks for your review. It is lovely to have your parents at Ladymead and thank you for giving us an opportunity to care for them.
Byju


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Review from R K (Daughter of Resident) published on 26 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to the impact of Covid, we were unable to visit Ladymead prior to Mum's transfer/discharge from hospital and, other than some photos and information we found on the internet, selected the care home "blind". We are extremely pleased and thankful for all the support and care she has received; indeed
her current mental health, in particular, seems to have improved and this can only be due to the care she is receiving.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thank you for taking the time to review Ladymead. I would like to thank you for the support and opportunity you have given us to look after mum. Many thanks, Byju.


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Review from Pauline H (Daughter of Resident) published on 13 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in another care home but after a hospital stay, we had to move her to Ladymead for the extra nursing care. As a family, we were a little bit worried how she would settle as she had been so well looked after at her previous home.


All I can say is that if anyone is looking for somewhere

for a family member where they will be cared for and made to feel both loved and special then Ladymead is the place to look at. All through lockdown and beyond all the team have done everything they can to make sure that some sort of contact is maintained with family members whilst keeping everyone safe.


It is always a very difficult decision to admit that your relative can no longer be cared for at home but to know that they are safe and been cared for so well is such a relief for the whole family.


Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks, Pauline for the wonderful comments. It is a great feeling when the team's hard work is recognised.
Thanks


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Review from A O (Son of Resident) published on 13 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Ladymead in March 2020. It provides a very friendly and caring environment and has a dedicated and professional team of nursing and care staff, many of whom have worked at Ladymead for a long time. There is a good family atmosphere. The leadership and management of the home are excellent,
and we have had a very positive experience of communication with both nursing and admin staff. On the occasions when there has been a change in Mum's condition or when she has expressed any concerns, we have been contacted very promptly, and issues have been dealt with very professionally.
Mum has been impressed by the attention to detail given to her personal care needs.
Unfortunately, Mum's stay at Ladymead has coincided with the Covid 19 epidemic as this has necessarily restricted activities and visits, but the team at Ladymead have done a great job in keeping the residents safe and happy. Visits in the garden and Skype calls have helped a lot.
Thank you, everyone.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for the excellent review and comments about the care we deliver at Ladymead. I would also like to take this opportunity to thank you for all the support you have given us.
Thanks.


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Review from Theresa W (Daughter of Resident) published on 13 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is incredibly content here despite having dementia. She loves all the staff and they make her feel safe and secure. She feels at home. The family are always kept up to date on what is happening. The staff always make time for relatives even in these difficult times. They are amazing and I cannot
thank them enough.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks, Theresa, for the great support you have always given us in these difficult times.


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Review from Bernie D (Daughter of Resident) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We consider ourselves so fortunate to have found this wonderful home for my mum. In the 12-months she has been there, she has been surrounded with such a high level of care and love from every single member of staff; our family cannot thank them enough. The manager and his team are amazing!

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks, Bernie, for the lovely comments about the home and staff.


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Review from D W (Husband of Resident) published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We always find the staff at Ladmead very friendly and helpful. Nothing is ever too much trouble, and they are very professional in everything they do. They put a lot of effort into arranging activities for the residents and managing their care. We feel very lucky that she has a place at Ladymead. Thank
you to the whole team.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for your support and excellent comments about Ladymead.


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Review from Marcelle C (Daughter of Resident) published on 30 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In May, my mum was taken ill suddenly and had to be taken to hospital. After a week, it was clear she would not be able to return home and would need specialist palliative care. We were so lucky that Ladymead Care Home accepted her, as they had not been taking in any new people during the pandemic.
I was massively reassured by both the care manager and the deputy manager who couldn’t have been more helpful, kind and understanding. Once mum was moved from hospital to Ladymead, she settled in immediately and it was clear I’d made an excellent choice – mum said she wanted for nothing, everyone was really friendly, and that even the food was good. I can honestly say that since mum has been at Ladymead, the care has been nothing short of excellent. The staff are 100% dedicated to the safety and the happiness of those in their care, and nothing is too much trouble for them. They work tirelessly and selflessly and I can’t thank them enough for everything they do.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks, Marcelle for taking your time to write such an excellent review which will certainly help people who are looking for care.


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Review from Hazel H (Niece of Resident) published on 16 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home was always a welcoming place from the front door onwards, friendly and very supportive staff at all levels who always had time to give to family members. Excellent activities. All in all, we were most impressed by the service we received.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thanks for such wonderful feedback about the home.


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Review from Pauline S (Daughter of Resident) published on 21 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent the last six months of her life living at Ladymead Care Home following a longer than expected spell in hospital. It was not an easy decision to make to move her there but it was the best one for all of us. Right from my initial contact with the Care Home Manager, all of the staff I met were
very friendly and nothing ever appeared to much trouble even when they were clearly busy. The kindness shown to mum was touching and we were always kept informed of any updates regarding her health and welfare. The last few weeks were difficult but Ladymead staff didn’t mind us calling every day and even facilitated video calling so we could see and speak to mum. I am so grateful for the respect, care and attention given to mum and highly recommend Ladymead.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Dear Pauline,
May I take this opportunity to say how sorry I am for the loss of your mother. I would like to thank you for taking the time to write lovely comments about Ladymead during the difficult times.
Byju.


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Review from L R (Daughter of Resident) published on 17 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been happy for Mum to be at Ladymead, it is like having an extended family. I know Mum is in safe hands. During this horrible time of Coronavirus, it is even harder, as we cannot visit our most precious loved ones.
True to form, Ladymead came up trumps, and we can video call Mum at arranged
times.
I think this shows the true love and care that Ladymead is all about.
Thank you so much.

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Review from J R (Son of Resident) published on 17 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother has spent nearly two years at Ladymead. Her overall condition has been stable, and despite a few minor adjustments; have been well. I cannot fault the love and care the staff have spent on Mum, but we have never regretted her taking residence at Ladymead.

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Review from Emma C (Granddaughter of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for the care you gave to my Grandad, as a family, we can’t thank you enough for all you did for him during his time with you. We found it super difficult not being able to see him during these strange times, but we hold much comfort knowing he was so well cared for.
Nurse kept us
updated on how he was doing all the time, even using video calling, and we really appreciate the communication we had at all times.
Thank you again for looking after our dear, much loved, Grandad.

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Review from Clare C (Daughter-in-law of Resident) published on 15 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the wonderful staff at Ladymead for taking care of my father-in-law. As a family, we cannot thank you enough for your care and consideration, especially during such unusual and difficult times. You kept us updated and in touch (using technology to video call), going above and beyond
what was expected. We were all so impressed with the homely feel at your home and the fact that the staff really do care. This is filtered down from the brilliant manager to the nurses and staff who together work as a fantastic team in what can be, at times, very challenging. It is with sadness that my father-in-law lost his fight to live but we are happy to know that he was made as comfortable as possible and the staff cared for him and were there to the very end, which we dearly thank you all for.

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Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Ladymead Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.776 for Ladymead Care Home is calculated as follows: ( (265 Excellents x 5) + (58 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 331 Ratings = 4.776

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ladymead Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Ladymead Care Home

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Meet the Team (7)

Byju

Byju Vasudevan

Job Title: Home Manager

“We offer fantastic care and we have happy residents. The home has an excellent reputation and is run by a highly dedicated and skilled team. Some of the staff have been with us for 10 and 20 years! My team encourages the residents in a heartfelt way- it is not just a job.”


Joceyln

Joceyln Villaroman

Job Title: Deputy Manager

“We are a highly friendly team with longevity. We offer an open-door policy at the home - we are very approachable and have time for all the staff. We all help each other in different areas and everyone is treated like extended family.”


Maggy

Maggy Jones

Job Title: Administrator

Joined: 2009

“I’ve been working at Ladymead since 2009. My favourite part of my day is arriving at work knowing I will see my work colleagues and of course our lovely residents. I first worked at Ladymead in 1997; leaving in 2000 to bring our children up. Then, after 9 years, an opportunity came up and my old job became available and I was blessed to be employed again, it was like I had never left. This has been the highlight of my career.”


Danielle

Danielle Usher

Job Title: Chef

Joined: 2019

What makes me good at my job is being a happy person who enjoys chatting with our residents, and my extensive kitchen experience. The thing I enjoy most about working in a care home is spending time with our residents. It's a pleasure to build relationships with them and see the smiles on their faces.


Dacia

Dacia Fernandes

Job Title: Housekeeper

Joined: 2009

I love caring for our residents and making sure their environment is clean and tidy.


Glenn

Glenn Placone

Job Title: Maintenance Person

Joined: 2020

I have been a dedicated maintenance professional at Ladymead since 2021, known for my honesty and reliability. I find joy in seeing how my work positively impacts residents, making them happy. Outside of work, I'm an avid cyclist, embracing the freedom and thrill of the open road.


George

George Pereira

Job Title: Care Home Assistant Practitioner

Joined: 2011

I wanted to work at Ladymead to make a difference in our residents' lives through love and happiness. Being a compassionate person who worries about maintaining respect and dignity for our residents is essential to be good at my role.