Downs View Care Centre

Badbury, Chiseldon, Swindon SN4 0EU
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9.8 61 Reviews
  • Downs View Care Centre, Swindon
Rated Outstanding by the CQC (January 2021), Downs View care centre in Bradbury caters for elderly residents with varying stages of dementia.

The home enjoys stunning views over the Downs and has 51 individual bedrooms. 43 are en-suite.

There is also a suite for couples and guests for privacy. The home has two large lounges and a sun lounge for relaxation.

Downs View has recently had the benefit of a dementia-specific designed, large accessible sensory garden with safe, soft walkways and accessible flower beds with seating areas.

Fresh meals are prepared daily by the chef using local suppliers. Residents can choose their meal based on personal or dietary requirements.

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Care Provided by Downs View Care Centre

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Down Syndrome
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Amanda Timms (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019

Funding & Fees Guide for Downs View Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,395
    • Self-Funded Residential Dementia Care £1,000 – £1,395
    • RESPITE Self-Funded Residential Care £1,000 – £1,490
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,490

  • All fees determined following individual assessment
  • (these prices are only a guideline, please contact Downs View Care Centre to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No set visiting times, visitors welcome at any time


  • Parking

  • On site parking available


Downs View Care Centre Reviews (61)

Total of 61, showing 61-61
9.8

Downs View Care Centre has a Review Score of 9.8 (9.820) out of 10, based on 33 reviews in the last 2 years. Over all time Downs View Care Centre has 61 reviews.

Overall Experience

  • 55
  • 6
  • 0
  • 0
  • 0

Date Published

61
15
19
33
28

Review from Kenneth W (Son of Resident) published on 9 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Downs View Care Centre from December 2012 until her death in January 2016. I live in Australia and thus was able to only visit my mother on my visits to the UK, twice or three times a year, though family members visited as well. It has always been an enormous comfort for
me living so far away, to know that my mother was being so well-cared for at a stage in her life when such care was necessary. I have the highest regard for the staff at Downs View and was always aware of the affection they showed towards my mother and the care that they offered her. I was touched by the emotion shown by certain members of the staff following my mother's passing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.820)

Overview of Review Score

The Review Score of 9.8 (9.820) out of 10 for Downs View Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.820 for Downs View Care Centre is calculated as follows: ( (316 Excellents x 5) + (65 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 383 Ratings = 4.82

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Downs View Care Centre is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

Amanda

Amanda Timms

Job Title: Registered Manager

Joined: 2008

Hello! My name is Amanda and I have worked for Coate Water Care since 2008. I have worked in care for a total of 24 years so far, achieving Level 5 management of health and social care.


The staff at Downsview always go above and beyond their roles to enhance the lives of the people we care for and I am very proud to call them my team.


I love interacting with my residents and their families and my passion is dementia Care. I have been responsible for working alongside and supporting other dementia care homes within the CWC group.


Helen

Helen Martin-Hicks

Job Title: Administrator

Joined: 2022

Administrator


Nakita

Nakita Marchant

Job Title: Deputy Manager

Joined: 2021

Deputy Manager