Park View Nursing Home

Broad Bush, Blunsdon, Swindon SN26 7DH
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9.8 47 Reviews
  • Park View Nursing Home, Swindon
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Care Provided by Park View Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Bothwells Ltd
  • Person in charge
  • Carmen Banks (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 1997

Funding & Fees Guide for Park View Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,440
    • Self-Funded Nursing Dementia Care from £1,440
  • (these prices are only a guideline, please contact Park View Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Park View Nursing Home? View your Advertising Options

Park View Nursing Home Reviews (47)

Total of 47, showing 1-20
9.8

Park View Nursing Home has a Review Score of 9.8 (9.814) out of 10, based on 14 reviews in the last 2 years. Over all time Park View Nursing Home has 47 reviews.

Overall Experience

  • 35
  • 12
  • 0
  • 0
  • 0

Date Published

47
1
1
14
33

Review from Pamela V (Wife of Resident) published on 4 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home, very clean, and the staff are kind and caring. The staff goes above and beyond to help. I would highly recommend this home. 5 stars!

Reply from Carmen Banks, Manager at Park View Nursing Home

Thank you for reviewing us at carehome.co.uk. Your feedback means a lot to us. It's been a pleasure looking after your husband. I hope that you will use our service again sometime in the future. Wish you all the best.


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Review from S R (Daughter of Resident) published on 26 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel blessed that I decided to contact Park View about care for my mum. Having visited several homes to find a suitable one, this one just shone out! It has a warmth and friendliness that the others lacked. It may not be plush but everyone who works here is so kind and friendly. I cannot fault the
care my mum is receiving. She settled very quickly and is content. The improvement in her within a month was amazing. We have put some pictures and pieces of her furniture in her room to make it more homely. The staff encourage her to continue to do what she can for herself. It is well managed and communication with the home is good. They always let me know if there is a medical issue with my mum and the outcome. It is clean and the food is very good. The daily activities for the residents during the week gives something for Mum to aim at each day. Overall, it is good value for money and I would recommend it. I have peace of mind that my mum is being well looked after.

Reply from Carmen Banks, Manager at Park View Nursing Home

Thank you for reviewing Park View at carehome.co.uk. We value your feedback and strive to deliver care the best we can.


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Review from K D (Friend of Resident) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting my friend, a resident in the home, I have noticed what a warm welcoming place it is. My friend is well looked after and the staff are always friendly and approachable.
Since going to the home I have seen where they take the time and patience with the residents, very appreciative of my friend's
birthday tea laid on for us visiting.

Reply from Carmen Banks, Manager at Park View Nursing Home

Thank you for reviewing us at carehome.co.uk. We value your comments/feedback. Much appreciated.


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Review from R D (Son of Resident) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Park View is a very friendly and safe environment. Staff are very attentive and patient, with my mother's needs she gets confused and emotional and they constantly reassure her.
Plenty of activities to join in.
Enjoys her food and plenty of choice.
Medical staff keep me informed of any changes.

Reply from Carmen Banks, Manager at Park View Nursing Home

Thank you for reviewing us at carehome.co.uk. We are glad that you are happy with the service we provide.


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Review from Paul V (Son of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a very difficult year of hospitalisation, home carers, residential care home, social services etc. I am happy to say that my mother is now safe and secure in Park View Nursing Home.
Along this difficult journey, I have found all the health care staff both NHS, social services and care homes,
very professional, caring and helpful. Park View Nursing Home is all I could have hoped for in taking care of my mother's late-life needs. Friendly, professional and caring. Thank you all.

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Review from Judith M (Daughter of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Park View in May after an 8-week stay in hospital. The staff were so welcoming to her and made her very welcome. She was very confused at the beginning, but the carers were so lovely and patient with her.
The home itself is very clean, there are no unpleasant odours that we had noticed
in other homes that we viewed before we found Park View. The home-cooked meals are amazing, with good choices and there are always biscuits or cakes with a cup of tea or coffee whenever they want it. Mum loves her coffee and it's never too much trouble for the staff to get one for her whenever she wants one.
There are staff who play games with them or read to them, there is singing and today my mum has been on her first trip out to old town gardens, all so well organised by everyone, and when we returned Mum said how it really felt like home there now. I can't believe the difference in her in a few short months and I am so very pleased we found Park View.

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Review from Berenice C (Partner of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot put into words how pleased I was with every aspect of my partner's care. The staff in the office showed kindness and compassion. When he arrived from the hospital two members of staff were there to greet him. This was an introduction to wonderful care he received. Staff helped me with all the
difficult stages when he died.

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Review from Stephen B (Son of Resident) published on 19 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As with any care home, I was concerned about my mother going into one, but I head nothing at all to worry about. The staff are very professional but friendly and the treat my mother like a queen. Everything, in my opinion, is fine, my mum is happy so I am happy. Keep up the good work, well done.

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Review from Stephen S (Son of Resident) published on 8 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We spent some time searching in the Swindon area to find a home that would suit my mother's needs. She entered the home aged 81 and had suffered from Parkinson's Disease for the previous 25 years. Park View senior staff were welcoming and understanding when we met them to discuss my mother becoming
a resident. Throughout her seven years at the care home, she received excellent care from all the staff, from sister and manager through to the nursing staff and the cleaning and catering staff. External medical attention was timely and supportive when needed. In the early days of her stay outings were arranged which she really enjoyed, and activities in-house also kept her engaged. As she faded the staff were keen to ensure she did not remain isolated in her room, and her care in her final weeks could not be faulted. I would happily recommend Park View in Blunsdon to anyone looking for a care home.

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Review from Linda K (Daughter of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently died at Park View Nursing Home. It was a very distressing time, but the staff at Park View could not have been more caring, not only for Mum but for us as well. They, of course, were familiar with what death looked like and lead us by the hand all the way. Mum died over six months
and all that time they looked after her practically, which meant I was able to grieve and make the most of Mum's final months.
So sad, but I felt that I was helped all the way and especially at the end. A big thank you.

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Review from F O (Daughter of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was a resident at Park View Nursing Home for almost 8 years. She received excellent love and care there. Despite her tricky nature they always showed her kindness. She died peacefully with one of her favourite carers sat beside her. I would highly recommend this nursing home. I looked at them
all in the area and we chose the perfect one.

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Review from Michael H (Husband of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So many 'A' grades speak for themselves. It's clear that staff care about what they do and do it to a high level. Inevitably, the use of masks sometimes makes it difficult to know names, especially having so many personnel (up to sixty). I hope that there will be a place for me in the home if ever I
had need for it!

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Review from M B (Friend of Resident) published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean, friendly, polite and welcoming.
Looking after my friend's husband who is the visitor, with a cuppa waiting for him for when he visited his wife.

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Review from Greta S (Wife of Resident) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, helpful staff. Thoughtful management and overall professional care and attention at a very sad time for all of us. We would like to offer our thanks to all the staff involved.

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Review from Lesley M (Daughter of Resident) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Park View Nursing Home for about five weeks, the staff have been fantastic. My mum has been quite difficult but they are all really lovely to her. My mum has dementia and is very rude to people and can be demanding, I struggle to spend too much time with her. The people that run the
home, all the care staff and cleaning staff are all really friendly. I'm so happy we chose this home and that they had a room available for mum. I've visited a few care home over the years with different relatives and this is definitely the best.

Reply from Robert Strzelczyk, Ops Manager at Park View Nursing Home

Thank you for your kind review. Placing a relative in a care home is a difficult decision and creates worry for families. I am pleased that you rate Park View so highly and trusted us with the care of your mother. We hope we are able to meet your expectations in the months to come.


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Review from Bryan D (Son of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is cared for so well by the team, she is happy and bright with the great support of the team. They always go the extra mile to make residents feel like a part of another family.
They baked Mum a cake on the first of February and she had guests, cards, presents and even new sparkly nails for the
occasion. The manager is always approachable and super helpful, it gives me great comfort that Mum is in such good hands.

Reply from Robert Strzelczyk, Ops Manager at Park View Nursing Home

Thank you very much for such a positive review. I am glad that the home, its staff and the manager are able to support your mother so well. It is good to know that you feel assured that your mother is safe at Park View.
I will share your comments with the whole team and I know they will be grateful for them.


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Review from Richard H (Son of Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always available to talk to and discuss any concerns. An honest and open environment. First class care and support. Would certainly recommend.

Reply from Robert Strzelczyk, Ops Manager at Park View Nursing Home

Thank you for your kind review. It is greatly appreciated. We will share your comments with the whole team at Park View.


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Review from Lisa R (Daughter of Resident) published on 30 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I write this review with the greatest pleasure, Park View Nursing Home is a great place for the elderly in need of residential or nursing care. My mum moved to Park View in early August 2022, we had to move her from another placement which mum had been very used to. This brought considerable stress,
yet with the support of the manager - and other amazing ladies, really helped us get through the transition. One of the ladies, who so kindly collected mum in her wheelchair and drove her back to Park View (mobility vehicle) could not have been any more welcoming! The friendliness of staff and empathy from the team at the very start shone through and has continued to the present day. The care given to residents is second to none. Residents are respected and treated with warmth and humility. Nursing, Care and housekeeping staff really do give their best at all times - the manager leads a very strong team, and everyone really does aim to give 100% care and support - cannot thank them enough!

Reply from Robert Strzelczyk, Operations Manager at Park View Nursing Home

Thank you very much for your review of Park View Care Home. We are glad that you and your mother had such a positive experience at a time that can be so stressful to new residents and their families. We appreciate your kind comments and will share them with all staff at Park View.


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Review from M B (Respite Resident) published on 6 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was a marvellous place to stay. Very clean, peaceful with fine excellent staff. Caring very professional, and polite. It was a joy to stay there.

Reply from Robert Strzelczyk, Operations Manager at Park View Nursing Home

On behalf of the manager and the staff at Park View, I would like to thank you very much for your kind review. I will pass your comments to the team.


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Review from J L (Resident) published on 1 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The issues that I experience when I first moved in here were dealt with immediately. I have now settled in very well and all the care workers etc are so kind and lovely and make it feel just like home.

Reply from Robert Strzelczyk, Operations Manager at Park View Nursing Home

Thank you very much for your review. I am pleased that we were able to address your concerns effectively. We will pass on your kind comments to staff at Park View.


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Current Review Score: 9.8 (9.814)

Overview of Review Score

The Review Score of 9.8 (9.814) out of 10 for Park View Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.814 for Park View Nursing Home is calculated as follows: ( (137 Excellents x 5) + (29 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 167 Ratings = 4.814

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park View Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Park View Nursing Home

What types of Care is Park View Nursing Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Park View Nursing Home provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Park View Nursing Home have?

There are 41 Single Rooms.

What are the Facilities & Services at Park View Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Park View Nursing Home to the centre of Swindon?

3.4 mile(s) as the crow flies, distance by road may be significantly further.