Rose Cottage Nursing Home

47 High Street, Haydon Wick, Swindon SN25 1HU
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9.8 28 Reviews
  • Rose Cottage Nursing Home, Swindon

Care Provided by Rose Cottage Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • T A S Care Ltd
  • Person in charge
  • Lee Mary Thomas (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Rose Cottage Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,050 – £1,200
    • Self-Funded Residential Dementia Care £1,100 – £1,200
    • Self-Funded Nursing Care £850 – £1,200
    • Self-Funded Nursing Dementia Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Care £1,050 – £1,200
  • (these prices are only a guideline, please contact Rose Cottage Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Open visiting


  • Parking
  • Parking spaces available at the rear of the property


Rose Cottage Nursing Home Reviews (28)

Total of 28, showing 1-20
9.8

Rose Cottage Nursing Home has a Review Score of 9.8 (9.849) out of 10, based on 11 reviews in the last 2 years. Over all time Rose Cottage Nursing Home has 28 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My older brother has now gone into this home since the end of January. The home was recommended to me by a friend who is already a resident, who moved there from another Nursing home, to find it far better. The staff are very patient, interact well with the residents and make this a very 'happy' home.
There is always activities going, the meals are good and both staff & management are extremely helpfull and caring - it is like joining a new and happy family!

Reply from Lee Thomas, Registered Manager at Rose Cottage Nursing Home

Thank you for your understanding and support during your brother's transition into Rose Cottage. Your kind words and commendations mean a great deal to our entire team.We are committed to providing the highest quality of care to your brother, and we appreciate your partnership in this endeavor.


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Overall Experience  Overall Experience 5.0 out of 5

Rose Cottage has such a wonderful, homely atmosphere and such excellent caring staff which I highly recommend. Unfortunately, my 94 year old Aunt did not have long there but received the best care while she was. I wish she had had longer there as she was happy and that was the most important thing,
as she had spent weeks bedbound in hospital, where no one has time to spend with patients. At Rose Cottage she was treated so well, with care and kindness by all the nurses. Her nurse washed her hair which she hadn't had done for weeks which made her feel and look so much better, they cut her nails and even fed her tea to her. We had cups of tea and coffee made for my wife and I when visiting and the staff had time to talk to us about her. All in all, we wished she could have gone to Rose Cottage much sooner and been looked after so well in such a lovely atmosphere. Would highly recommend if you are looking for a home for a loved one.

Reply from Lee Thomas, Manager at Rose Cottage Nursing Home

Thank you so much for taking the time to share your kind and thoughtful review of Rose Cottage. We're truly grateful for your positive feedback and recommendation. It means a great deal to us that your aunt felt happy and well-cared for during her time with us, even if it was brief. Our team always strives to create a warm and welcoming environment where residents feel at home, and we're pleased that this came through in your experience. Your comments about the care and attention your aunt received from our nurses are especially appreciated. We understand how important those personal touches are, and we're glad they made a difference to her and to you. Thank you again for your understanding, support and for sharing your experience on the care home site. We're here for you if you need anything.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has now been resident for 6 months and I can honestly say how happy she is, which in turn makes us as a family happy too. The staff are caring, friendly and so dedicated, not only to Mum but to us as a family.
Not only are there ongoing improvements in the home the outside gardens are looking lovely
too.
I am due to have an operation shortly and already staff have said not for me to worry, anything Mum needs they will get. I refer to the extras that we take in for Mum. This is like a home from home for Mum.
Recently Mum was under the weather whilst I was visiting, with the quick response from the nurse Mum was on antibiotics and starting her road back to recovery.
I know Mum is safe and well looked after which takes a big pressure from me.
Thank you to all the Staff at Rose Cottage.

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Overall Experience  Overall Experience 4.0 out of 5

My friend has been a resident of Rose Cottage since Sept 2021. He is very happy at this home and enjoys being cared for by the friendly staff who look after all his needs. Overall Rose Cottage gives him both safety and security - which is very reassuring for him, his family and friends.

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Overall Experience  Overall Experience 5.0 out of 5

The care my grandmother is receiving is amazing, she looks healthy, clean, happy. It was a heart wrenching decision to move her to a care home, but after many falls we realised she needed more help. The moment we walked into Rose Cottage we felt welcome, it is small and cosy, the staff are so friendly.
My grandmother is enjoying the lovely freshly cooked meals and is eating better than ever. We now have peace of mind she is safe and well looked after.

Reply from Lee Thomas at Rose Cottage Nursing Home

Thank you very much for all the support, I will pass this review to our team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has resided in Rose Cottage since January and since she arrived there her general well-being has improved a great deal due to the considerate, consistent care she receives. She is very happy to be there as a resident and has got to know the staff well - they are very friendly and treat her
almost as family, keeping her smiling.
The care and nursing staff are always professional and friendly towards visitors and they inform me very quickly if they have any concerns about Mum's health. This may be a small home compared with some in the locality but from what I've seen they offer the same range of facilities as the larger establishments and I'm sure that being relatively small makes for a more personal experience for the residents.
I greatly recommend Rose Cottage to anyone looking for a nursing home in the area.

Reply from Lee Thomas at Rose Cottage Nursing Home

Thank you. We appreciate your positive feedback! It's fantastic to know that your mum is happy in our nursing home. We strive to create a welcoming atmosphere where residents feel at home and well looked after by our team at Rose Cottage Nursing Home. Your mum likes her own company, reading books and watching TV, rather than coming to the lounge and participating in any kind of activities.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Rose Cottage for just over a year, compared with previous homes Rose Cottage is the best one in all aspects. My mother is well looked after, her health has improved and she is more aware since she moved in. Her room is always clean and well furnished and we always get a cup of
tea on visits. The staff are very friendly and her needs are forefront in their work, nothing is too much trouble for them and they always have a smiling face and work extremely hard to keep the home in tip-top condition. Management keep us well informed on her health and well-being, always informing us on how she is keeping and are quick to react if she has a problem in health or something else. For us, we very well pleased with Rose Cottage and we wished we got her in much sooner.

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Overall Experience  Overall Experience 5.0 out of 5

I did a review of Rose Cottage a year ago and was more than happy with Mum's care at that time. I would like to add to that now, please.
Since new staff members have taken over the care has improved further. The atmosphere is light and bright and not just because of the new decor, the residents are
more alert and happy to engage with visitors and staff alike. This is also down to the increase in activities.
I visit at least twice a week and always get told how Mum is doing and given a short update on her care plan.
The home is also engaging more with the community and residents have been attending the Memory Cafe run by the Parish Council.
I do not hesitate to recommend Rose Cottage to everyone in the area.

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Overall Experience  Overall Experience 5.0 out of 5

My brother has lived at Rose Cottage for four years. He suffers from Parkinson's and early-onset Dementia. I feel great comfort that he is treated with dignity and respect. He is also encouraged to eat meals in the dining room with other residents and take part in activities, even though he doesn't
always want to. The home is always clean with a high standard of hygiene, and the food is good too.
The management and staff are always cheerful, kind, caring and friendly. The home has a low turnover of staff, resulting in my brother knowing everyone on a first-name basis.
I am contacted quickly if there are any health problems, and the doctor is called promptly as necessary.
As I live in Cornwall, I am not able to visit as often as I'd like to; however, provision is made for me to Skype with my brother at pre-arranged times, which is great as at least we can speak face-to-face.
I can recommend Rose Cottage to anyone who is looking for total peace of mind that their relatives are well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

Another 12 months having passed with our Mother resident at Rose Cottage, we can honestly say this has been a trying time for the family due to ill health and age-related issues, however the staff and management at Rose Cottage have kept us informed on all matters and relayed doctor's recommendations
in detail to ensure we the family are fully aware of what is being done to look out for our mother. They have put Mum's well-being to the forefront, and have shown care and kindness towards her over and above what anyone could reasonably expect. Mum has improved albeit she has age-related issues, but she is happy, she cannot praise the staff enough, they are caring, compassionate, and extremely professional in all they do. After 2+ years of care, we would not hesitate to recommend Rose Cottage. As we said before, we cannot fault the care she receives Mum is happy at Rose Cottage and so are we. Thank you to all the staff for being so kind and caring in looking after our loved one.

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Overall Experience  Overall Experience 5.0 out of 5

Mother has been a resident now for 12 years, she's very happy there. The staff are attentive to her needs and very respectful of her dignity. They are very quick to contact me if there's something that needs attention or needs my approval. their communication is second to none. The home is very well
maintained and always clean. Mum's hygiene seems excellent. She has access to a hairdresser and chiropodist which she loves.
couldn't ask for better carers. There is a low turnover of staff so the staff really care and take great pride in their job and do a top-notch job of caring for the residents, as they know the likes and dislikes as well as all the little quirks of their residents.

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Overall Experience  Overall Experience 5.0 out of 5

The owner, manager and staff really make this a very caring care home. Covid precautions were handled brilliantly and now are at a minimal but safe level. I would not hesitate in recommending this care home to anyone looking for a safe and friendly home for their loved one.

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Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Rose Cottage in July 2021, having lived in Berkshire most of his life independently but due to failing health, we had to make a difficult decision that a Nursing Home was the safest option for his ongoing care needs.
Since his arrival at Rose Cottage in extremely difficult times with
Covid, it took a while for him to adjust and settle in but throughout all of this all the nurses, staff, and management have welcomed, supported, and been amazing at building a trusting bond with my dad that we have seen, giving him a choice and allowing him to be Independent in a safe environment. Nothing is too much trouble and when medication or doctors are needed the staff ensure this is done promptly, it has been so reassuring to myself and my partner who have been supporting him and has allowed us to enjoy our time with my dad. We can't thank all members of the Team who truly do an amazing job in difficult times.
Knowing my dad is cared for and happy means everything to us.

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Overall Experience  Overall Experience 5.0 out of 5

If you had told me in January 2021 that my strong independent mum, then 96, would love her nursing home, I would have said no chance but she does. She loves Rose Cottage and all the staff. I am stunned by her transformation from how she was in February 2021 until today and that it is entirely due to
the care of the team. She had previously lost all sense of self-care, hygiene etc and we really feared for her future but is now always looking smart and well cared for and is happy. She adores the staff there and is treated very very well, as we are as her family. She loves the girls who look after her and the management and nursing team and loves the food and all the wonderful treatment she receives. I said a few months ago that everyone who works in Rose Cottage has been touched by the same gold dust and I stick to this. Any issues we have are always dealt with and there is meticulous attention to health and safety whilst taking residents' needs into consideration too.

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Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident of Rose Cottage Nursing Home for two years now and we count ourselves lucky to have found her this nursing home care! It may be a small home in numbers but I think that's positive, she gets more attention and personal care. The staff are friendly and caring. The staff work
hard as a team. We appreciate this home and are reassured mum gets well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

My mother went into Rose Cottage in April 2020 due to no longer being able to care for herself. It was just as covid was at its peak so was a very worrying time. Everyone at Rose Cottage made mums move extremely calm and welcomed her with open arms. Within days, mum had settled in so well and this was
entirely down to the fantastic care given to her by all the staff. Due to covid, we are unable to visit her but I’m encouraged to ring anytime and they always cheerfully update me on her condition. Likewise, they ring me immediately if mum is not well and they have to call a doctor. I cannot praise this home enough and would recommend this care home as it’s such a lovely place and not run like a corporate business. Well done Rose Cottage.

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Overall Experience  Overall Experience 5.0 out of 5

The year of 2020 has been extremely challenging for everyone in one way or another. So my brother and I are thankful to the staff of Rose Cottage for taking such good care of our Mum. She contracted Coronavirus in April of this year at the age of 93 but fought through it very well. Mum had such good
care and attention through this worrying time and our families are grateful for the kindness of the staff. Her meals are served regularly, and she receives her medicines as prescribed. It’s due to the expertise of the administering staff why she is keeping pretty healthy, all things considered. The thing she misses most of all is visiting family in these tough times. But staff are quite happy to allow the family to ring every day and encourage the calls. Mum isn’t interested in watching the tv, or dominoes or bingo sadly. But when the staff play cd's from the past, she is in her element. She sings along to the songs and remembers the words. We would love this to happen more often.

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Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident of Rose Cottage for three years and sadly passed away, whilst in their care recently. My family and I have nothing but the highest praise for the management and all the staff. I have found it difficult to visit, simply because I live five hours away, but whenever I have
and sometimes my visits have been unannounced, Mother has always been appropriately clean and dressed, with her hair brushed and makeup on, including nail polish applied. This, to me, shows the attention to detail and minutiae that the staff go to to ensure the welfare of the residents. The staff have always shown us the greatest kindness and their care of my Mother has been exemplary. Rose Cottage is definitely in need of some maintenance and when viewed for the first time, its external appearance may be offputting. However, for anyone considering using the service, please do not be influenced by its appearance, as the service offered here is second to none and I can’t rate it highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Rose Cottage for eight months now.
My family and I are very pleased with the care and attention she receives here. The staff are so nice and very patient, and every aspect of care is taken to ensure she is happy and has all she needs.
We don’t think we could have found
anywhere better.
Mum is quite content here and is aware herself, of how kind the staff are.
We would recommend this nursing home without a doubt

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Overall Experience  Overall Experience 4.0 out of 5

Rose Cottage has been a lovely, safe, friendly home to my Mother who enjoyed the company of the staff and the residents. She enjoyed the cosy atmosphere of a smaller establishment. she enjoyed sitting in an area with other residents, where she could see the staff walking about doing their daily work.

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Current Review Score: 9.8 (9.849)

Overview of Review Score

The Review Score of 9.8 (9.849) out of 10 for Rose Cottage Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.849 for Rose Cottage Nursing Home is calculated as follows: ( (107 Excellents x 5) + (19 Goods x 4) ) ÷ 126 Ratings = 4.849

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rose Cottage Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Apr 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Rose Cottage Nursing Home

What types of Care is Rose Cottage Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rose Cottage Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Rose Cottage Nursing Home have?

There are 19 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Rose Cottage Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rose Cottage Nursing Home to the centre of Swindon?

2.2 mile(s) as the crow flies, distance by road may be significantly further.