Wemyss Lodge

Ermin Street, Stratton St Margaret, Swindon SN3 4LH
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9.1 17 Reviews
  • Wemyss Lodge, Swindon

Care Provided by Wemyss Lodge

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Wemyss Lodge Ltd
  • Person in charge
  • Teresa Fisher (Registered Manager)
  • Admission Criteria
    • Ages from 18 to 100
  • Room Information
    • Single Rooms (56)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (56)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Wemyss Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • TBC on assessment


Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
9.1

Wemyss Lodge has a Review Score of 9.1 (9.147) out of 10, based on 7 reviews in the last 2 years. Over all time Wemyss Lodge has 17 reviews.

Overall Experience

  • 16
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Wemyss Lodge is a truly wonderful care home, which is expertly managed. From the day my brother-in-law was moved there from another nursing home, he became settled very quickly and has never been blamed for his condition. He has always been treated with kindness, respect and understanding and not confined
to his bedroom. The nursing care is excellent and his condition is closely monitored. There is constant stimulation within the home, which is so important. Thank goodness for Wemyss Lodge, which is giving him a good quality of life again.

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Overall Experience  Overall Experience 5.0 out of 5

As a family we are having a very positive experience since my husband made Wemyss Lodge his home in September 2024. All staff are friendly and welcoming. I am notified of any change of medication verbally and in a timely manner. They are very accommodating to family wishes. Birthday celebration use
of dining areas and food provided. Delivery of items to my husband's room. Hanging pictures etc. Activities for families/residents are very good with events organised (Xmas show, Xmas fayre, fireworks). Fitness sessions for residents. Mealtimes are protected but my husband is maintaining a healthy weight. Always offered drinks. My husband has a high level of need and receives excellent 1-to-1 support 24/7.

Reply from Teresa Fisher, Manager at Wemyss Lodge

Thank you so much for you kind words, it is our pleasure to look after such a wonderful gentleman. Thank you for your on going support to Wemyss Lodge, we appreciate it immensely.


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Overall Experience  Overall Experience 5.0 out of 5

On each visitation to see my brother, I am always greeted with a smile and conversation that relates to my brother i.e. always nice and positive.
This is the most beneficial home that my brother has been in throughout his time in residence. His needs are always put first with love and care.
Thank
you from all of the family.
I would recommend this home to anyone with a relative who is looking for a placement!

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Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the way things are being done in Wemyss Lodge. I have no issues with anything or anyone. My husband is well cared for, so I can't fault the staff in any way. They respect me when I go to visit my husband and his room is clean and tidy. He is happy and it makes me happy to know
he is cared for.

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Overall Experience  Overall Experience 5.0 out of 5

Visited my brother yesterday at Wemyss Lodge, the staff there is very kind welcoming and helpful.
Whilst I was there I noticed how the staff dealt with my brother and other residents, they certainly know their job and are 100% professional, would recommend Wemyss to anyone. and would like to thank
them for the expert care they are giving to my brother.

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Overall Experience  Overall Experience 5.0 out of 5

I have found Wemyss Lodge very well managed with good systems in place. The staff are well trained and totally involved. Residents are never left isolated and good safety measures are in place. The staff are exceptionally friendly compassionate and helpful. The cleanliness of the care home is without
a double absolutely outstanding. Wemyss Lodge is a great example of a very well-managed care home.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Wemyss Lodge since July 2015. We as a family have always been pleased with the care she has received. It is clear that since a certain staff member took over as manager a few years ago everything is now much more professional and 'by the book'. The one thing that has never changed
is the quality of the staff, the skill, good humour and sheer patience are wonderful to watch and it is most comforting to know Mum is finishing her long life in such good hands.

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Overall Experience  Overall Experience 5.0 out of 5

Our Dad had been at Wemyss Lodge for fourteen months having moved from a previous home which could not cope with his behaviour. Wemyss staff greeted Dad like a long-lost relative on a cold, wet winter afternoon. The care and attention Dad received from that day on has been beyond anything we could have
expected. He was always warm and well-fed and remarked that they were "a lovely family". The fact he thought he was living with a family was all the proof we needed that he was happy and content. The staff were caring and kind to Dad and I could see by his responses to them that they made him feel comfortable and valued. Dad sadly passed away recently in Wemyss Lodge and I cannot thank the staff enough for the professional and kind way Dad was treated. As a family, we were also treated with the greatest of compassion and kindness by every member of staff. In our view, Wemyss is in a class of its own and should have a CQC rating of "outstanding plus". We cannot thank you enough Wemyss.

Reply from Teresa Fisher, Manager at Wemyss Lodge

Thank you Mary for your warm and beautiful words, it was always a pleasure in looking after dad and we thank you for allowing us that opportunity. Thank you
Kind regards


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Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Wemyss Lodge since early August 2021 and I have been really impressed with the love and care that she has received from all members of staff. She has proved to be quite a demanding and challenging resident for the staff to deal with and they have looked after her and met
her needs more than I could have wished.

Reply from Teresa Fisher, Manager at Wemyss Lodge

Geoffrey, thank you for your kind words which I will show staff. It was and will remain our pleasure to continue to provide care in any way possible to your loving wife.
Once again, thank you for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Wemyss Lodge for some 14-years now. I cannot fault the care, love and attention the staff matron gives her. I am sure, without their wonderful dedication and care, Mum would not have reached her age of 94. They truly are wonderful.

Reply from Teresa Fisher, Manager at Wemyss Lodge

Thank you so much for your kind words and support to the team. I will update them and ensure they are fully aware of your lovely words. Please take care and if you need any support please do not hesitate to contact us.
Kindest regards
Teresa Fisher
Registered Home Manager


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Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Wemyss in June 2020 following the death of her husband (my stepfather). She was extremely poorly and only expected to live for a few days. With excellent care and professional nursing, she is alive seventeen months later. Her needs are complex, but I am in no doubt that the
care she is receiving is the best on offer, and I know that all her needs are taken care of.

Reply from Teresa Fisher, Manager at Wemyss Lodge

Paula, thank you for your kind words, I will ensure your comments are passed onto the staff. It has and always will be our pleasure to provide good quality care to all our clients and their families.
Once again, thank you.
Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

My dad has lived here since November 2018. Initially, he came for respite care but he was unable to return home due to deterioration of his dementia. When Dad got his permanent room they decorated it beautifully for him, with a large golf mural on the wall - before he became unwell Dad spent hours on
the golf course. Dad poses challenging behaviour at times and the staff are great at dealing with this. Dad is well cared for and loved by the staff and we are happy we chose Wemyss for him. Keep up the good work. We love you all!

Reply from Teresa Fisher, Manager at Wemyss Lodge

It is always our pleasure to look after Dad, he has an amazing smile and a cheeky personality which we all love. Thank you for allowing us the special time to nurse Dad.
Keep safe, regards the Wemyss Lodge staff.


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Overall Experience  Overall Experience 5.0 out of 5

The ethos at Wemyss Lodge is outstanding. Relatives are responded to with respect and care. Residents are cared for as if in a family, with kindness and consideration.
Relatives concerns are listened to. Nursing care is excellent. Every precaution has been observed during the current lockdown and
contact with the relatives by phone and social media has been encouraged.

Reply from Teresa Fisher, Manager at Wemyss Lodge

Ruth thank you for your kind words to the staff team here at Wemyss Lodge. We are truly grateful that you chose us to look after your husband, an amazing gentleman. Keep safe and hope to see you soon, take care, love Wemyss Lodge Staff.


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Overall Experience  Overall Experience 5.0 out of 5

My niece has been with you for the past 5-6 months, and she has been in a few different places in the past almost 3 years. I can’t believe the change in her - for the better. I haven’t seen her for 18 months and when I left England in Sept 2018, I felt pretty hopeless about her future. I cannot believe
the difference being in your home has made. I was here for 10 days and went to see her as much as possible, and the care and compassion she is shown by the staff is wonderful. The first day I saw her I think the nurses were in and out checking on her more times in an hour than I witnessed in a week at the place she was, at last, I saw her, and they are so affectionate and kind. They genuinely seem to care, which is how it should be and I think this is what makes my niece do better. Thank you to all of you for what you do. She seems so happy there and has some good relationships. I know she doesn’t like any kind of change, but she seems to have settled well.

Reply from Teresa Fisher, Manager at Wemyss Lodge

Thank you Shirley for your kind words towards the staff. Can I say it is a pleasure to support your niece and watch her go from strength to strength. We are all looking forward to her recovery.


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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with everyone involved in the excellent care that my husband is getting and the kindness shown to me.

Reply from Teresa Fisher, Manager at Wemyss Lodge

Thank you for your review Kathleen, it is a pleasure to be able to support your husband in all his needs and he has a great sense of humour, thank you also for your support.


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Overall Experience  Overall Experience 5.0 out of 5

My wife is in her 9th year as a resident of Wemyss. We see standards improving each year and the care by staff is outstanding. The reason I mark 'value for money' as only satisfactory is for 9 years we have paid the top rate (presently over £1300 weekly), whereas local government sponsor residents at
a much lower rate. A massive unfair tax on us.

Reply from Teresa Fisher, Manager at Wemyss Lodge

It has always been and will always be a pleasure to nurse such an amazing lady.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has been in the unit at Wemyss Lodge care home for 2 months. I am so pleased at how well he has settled, especially after a move from another care home that couldn't manage him. The quality of care he now receives is kind, supportive and sensitive. The skilled staff are vigilant and engage
with residents in a relaxed and friendly way without being intrusive. The care is all I could want for my husband. The home is undergoing some renovations which are being managed well to minimise the disruption to residents and staff. The improvements are already positive.

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Current Review Score: 9.1 (9.147)

Overview of Review Score

The Review Score of 9.1 (9.147) out of 10 for Wemyss Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.864 for Wemyss Lodge is calculated as follows: ( (70 Excellents x 5) + (11 Goods x 4) ) ÷ 81 Ratings = 4.864

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.283 Points relating to the number of positive Reviews for Wemyss Lodge is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 7 Positive Reviews ÷ 12 = 0.583

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Nov 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Wemyss Lodge

What types of Care is Wemyss Lodge registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Detention Under Mental Health Act & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wemyss Lodge provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Wemyss Lodge have?

There are 56 Single Rooms.

What are the Facilities & Services at Wemyss Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wemyss Lodge to the centre of Swindon?

2.3 mile(s) as the crow flies, distance by road may be significantly further.