TBC on assessment
Wemyss Lodge has a Review Score of 9.1 (9.147) out of 10, based on 7 reviews in the last 2 years. Over all time Wemyss Lodge has 17 reviews.
Review from A H (Sister-in-law of Resident) published on 4 February 2025
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Review from Helen B (Wife of Resident) published on 28 January 2025
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Reply from Teresa Fisher, Manager at Wemyss Lodge
Thank you so much for you kind words, it is our pleasure to look after such a wonderful gentleman. Thank you for your on going support to Wemyss Lodge, we appreciate it immensely.
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Review from Sandra L (Sister of Resident) published on 27 January 2025
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Review from Marjorie F (Wife of Resident) published on 27 January 2025
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Review from Robert D (Brother of Resident) published on 11 September 2023
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Review from P T (Wife of Resident) published on 24 August 2023
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Review from David B (Son of Resident) published on 21 August 2023
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Review from Mary W (Daughter of Resident) published on 16 January 2023
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Reply from Teresa Fisher, Manager at Wemyss Lodge
Thank you Mary for your warm and beautiful words, it was always a pleasure in looking after dad and we thank you for allowing us that opportunity. Thank you
Kind regards
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Review from Geoffrey W (Husband of Resident) published on 24 November 2021
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Reply from Teresa Fisher, Manager at Wemyss Lodge
Geoffrey, thank you for your kind words which I will show staff. It was and will remain our pleasure to continue to provide care in any way possible to your loving wife.
Once again, thank you for your kind words.
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Review from Jude S (Daughter of Resident) published on 5 November 2021
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Reply from Teresa Fisher, Manager at Wemyss Lodge
Thank you so much for your kind words and support to the team. I will update them and ensure they are fully aware of your lovely words. Please take care and if you need any support please do not hesitate to contact us.
Kindest regards
Teresa Fisher
Registered Home Manager
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Review from Paula S (Daughter of Resident) published on 4 November 2021
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Reply from Teresa Fisher, Manager at Wemyss Lodge
Paula, thank you for your kind words, I will ensure your comments are passed onto the staff. It has and always will be our pleasure to provide good quality care to all our clients and their families.
Once again, thank you.
Kind regards.
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Review from N H (Daughter of Resident) published on 22 May 2020
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Reply from Teresa Fisher, Manager at Wemyss Lodge
It is always our pleasure to look after Dad, he has an amazing smile and a cheeky personality which we all love. Thank you for allowing us the special time to nurse Dad.
Keep safe, regards the Wemyss Lodge staff.
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Review from Ruth S (Wife of Resident) published on 22 May 2020
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Reply from Teresa Fisher, Manager at Wemyss Lodge
Ruth thank you for your kind words to the staff team here at Wemyss Lodge. We are truly grateful that you chose us to look after your husband, an amazing gentleman. Keep safe and hope to see you soon, take care, love Wemyss Lodge Staff.
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Review from Shirley L (Aunt of Resident) published on 19 February 2020
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Reply from Teresa Fisher, Manager at Wemyss Lodge
Thank you Shirley for your kind words towards the staff. Can I say it is a pleasure to support your niece and watch her go from strength to strength. We are all looking forward to her recovery.
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Review from K R (Wife of Resident) published on 22 January 2020
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Reply from Teresa Fisher, Manager at Wemyss Lodge
Thank you for your review Kathleen, it is a pleasure to be able to support your husband in all his needs and he has a great sense of humour, thank you also for your support.
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Review from M O (Husband of Resident) published on 30 December 2019
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Reply from Teresa Fisher, Manager at Wemyss Lodge
It has always been and will always be a pleasure to nurse such an amazing lady.
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Review from S B (Wife of Resident) published on 23 December 2019
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The Review Score of 9.1 (9.147) out of 10 for Wemyss Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.864 for Wemyss Lodge is calculated as follows: ( (70 Excellents x 5) + (11 Goods x 4) ) ÷ 81 Ratings = 4.864
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.283 Points relating to the number of positive Reviews for Wemyss Lodge is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 7 Positive Reviews ÷ 12 = 0.583
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Nov 2021
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