Beech Hill Grange

1 Beech Hill Road, Wylde Green, Sutton Coldfield B72 1DU
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9.7 31 Reviews
  • Beech Hill Grange, Sutton Coldfield
Beech Hill Grange is a luxury care home offering nursing and dementia care.

Established in 1986, this home is an Edwardian building which has been sympathetically extended and still maintains many of its original features and charms. It is situated in a quiet, residential area next to Walmley Golf Club.

The home carefully selects nurses and carers who are committed to make a difference by helping to maintain the dignity of residents as they age.

The home prides itself on its varied programme of daily activities and outings including arts and crafts, cooking, and exercising as well as visits to local places of interest and pub lunches.

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Care Provided by Beech Hill Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Beech Hill Grange Ltd
  • Person in charge
  • Sonia Nixon (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (58)
    • Couples/Companion Rooms (8)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012
    • Number of floors: 3

Funding & Fees Guide for Beech Hill Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,210 – £1,635
    • Self-Funded Nursing Dementia Care £1,210 – £1,635
    • RESPITE Self-Funded Residential Care £1,210 – £1,635
    • RESPITE Self-Funded Residential Dementia Care £1,210 – £1,635
    • RESPITE Self-Funded Nursing Care £1,210 – £1,635
    • RESPITE Self-Funded Nursing Dementia Care £1,210 – £1,635

  • At Beech Hill Grange, our room sizes and fees are flexible, and we’re happy to discuss options with you.
  • (these prices are only a guideline, please contact Beech Hill Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Beech Hill Grange Reviews (31)

Total of 31, showing 1-20
9.7

Beech Hill Grange has a Review Score of 9.7 (9.681) out of 10, based on 17 reviews in the last 2 years. Over all time Beech Hill Grange has 31 reviews.

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Review from S B (Son of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beech Hill Grange is an incredible care home. My mom was taken in for palliative care and after a challenging time with hospitals and lack of communication, the staff at Beech Hill were incredible in their care and communication. The whole place is amazing with its facilities as a care home and all
the staff, truly easing and providing comfort for my mom and in turn, our family.
I would like to especially thank a nurse, in particular for all of her kindness to my mom when working with her and to the many family members she took under her wing during the difficult experience, we are and always will be so grateful.
There were two sisters who were also exceptional and always smiling and a special mention to Blue, the cat, who we loved.
When my mom finally passed away, the staff brought us mounds of tea and biscuits and as much time as we wanted to spend with Mom, we will always feel indebted to the staff of Beech Hill for the kindness and dignity they granted to my mom at the end of her life. Thank you.

Reply from Sonia Nixon, Home Manager at Beech Hill Grange

Thank you for taking the time to write a review for the home. Your heartfelt words about Beech Hill Grange and its staff beautifully convey the gratitude and admiration you feel for the care they provided to your mom and family during such a challenging time. It's clear how much their compassion and attentiveness meant to you and your special mentions of the nurse, the two sisters and even Blue, the cat, paint a vivid picture of the warmth and humanity at the heart of this care home.


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Review from J L (Sister of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All management and staff are all very caring towards my sister which gives me and family contented minds, knowing how well she is cared for and kept so clean and comfortable.

Reply from Sonia Nixon, Home Manager at Beech Hill Grange

Thank you so much for your kind words. We're truly touched to hear that our care for your sister brings peace of mind to you and your family. Ensuring that she feels comfortable and well cared for is always our priority, and we're so pleased to know that it's making a positive difference. We will continue to do our best to provide the same level of care and comfort. Please don't hesitate to reach out if there's anything more we can do.


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Review from E L (Niece of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are welcoming, they put patients' needs first, also look after visitors, the place is very clean, run smoothly, staff are happy. My aunt loves it here, loves her food, the food is cooked lovely, there are a variety of dishes. Cannot fault this home.

Reply from Sonia Nixon, Home Manager at Beech Hill Grange

Thank you so much for your kind feedback! We're thrilled to hear that your aunt is happy and enjoying her time with us. Our team takes great pride in creating a warm, welcoming environment for both our residents and their visitors, so it's wonderful to know that you feel well looked after. We're also glad to hear that the food and variety of dishes are appreciated. It's our goal to provide a place that feels like home and feedback like yours motivates us to keep doing our best. Thanks again!


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Review from Margaret W (Niece of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one, on arrival 13/12/2022, they have been marvellous. We arrived very late after a long journey from Edinburgh, immediately, staff were at hand with a wheelchair. They were so compassionate and immediately caring. From day one, my aunt has had the most marvellous 'total care' - I have loved
her being there. The room she has is excellent, it can be furnished with her own items (if she wanted), all her personal care in 100%, emotionally and physically another 100%. As said, it's "home from home", I feel, as a relative, very included. I'm actually happy to think even I would be happy as a resident eventually.

Reply from Sonia Nixon, Home Manager at Beech Hill Grange

It's wonderful to hear such positive feedback about the care your aunt has received! It sounds like the staff went above and beyond from the moment you arrived, ensuring that both you and your aunt felt supported and comfortable after a long journey. The fact that they immediately provided compassionate care and made you feel included as a relative is truly heartwarming. It's also great to know that the facilities allow for personal touches, like bringing in familiar items to make the space feel like home. Your description of the care being 100%, both emotionally and physically, shows how dedicated the team is to your aunt's well-being. The idea that you would feel comfortable living there yourself someday speaks volumes about the quality of care and environment. Thank you for sharing this lovely review!


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Review from R W (Son of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at Beech Hill Grange for respite, the care staff were wonderful. The home is very nice, the new manager is excellent, she couldn't do enough for me or my family, have no hesitation whatsoever in recommending Beech Hill Grange. My mum will definitely return for future respite stays. Thank
you to all the staff for making my mum's stay so special.

Reply from Sonia Nixon, Home Manager at Beech Hill Grange

Thank you so much for your kind words and wonderful feedback. We are truly delighted to hear that your mum had such a positive experience during her stay at Beech Hill Grange. Our team is dedicated to providing the highest level of care and it's heartwarming to know that you felt well-supported by both our care staff and the new manager. We're so glad we could make your mum's stay special and that you have confidence in recommending us. We look forward to welcoming your mum back for her future respite stays. Your appreciation means the world to us!


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Review from J B (Granddaughter of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had the opportunity to visit Beech Hill Grange nursing home and was impressed with several aspects of the care provided. The facility is warm, inviting and has a homely atmosphere. Staff were attentive, compassionate and clearly dedicated to the wellbeing of the residents. Overall, Beech Hill Grange
provides a high standard of care, fostering a sense of community and comfort for its residents. I would recommend it for anyone seeking a caring, supportive home for their loved ones.

Reply from Sonia Nixon, Home Manager at Beech Hill Grange

Thank you so much for your kind feedback on Beech Hill Grange. We are delighted to hear that you had a positive experience during your visit and that the homely atmosphere and dedication of our staff stood out to you. Providing a warm, supportive environment where our residents feel cared for is always our priority and we are glad this was reflected in your visit. Your recommendation means a lot to us and we truly appreciate your recognition of the efforts we make to create a nurturing community for our residents. Thank you again for sharing your thoughts!


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Review from Calvin D (Nephew of Resident) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came to visit my aunt during dinner time. She looked very well for her age. It can be a little difficult at that time as some residents tend to play up a bit. But all in all the staff tend to deal with situations very well. Probably need another member of staff on at meals to help residents who find
it hard to eat and some can be disruptive to other residents at that time. Otherwise very good and plenty of activities.

Reply from Sonia Nixon, Home Manager at Beech Hill Grange

Thank you for taking the time to share your feedback. We're so glad to hear that your aunt is doing well and that you observed how our team manages various situations. We understand that mealtimes can be a bit challenging and we appreciate your suggestion regarding additional staff support during this time. We are always looking for ways to improve the experience for our residents and will certainly take your comments into consideration. It's great to hear that you find our activities plentiful and engaging as well. Your feedback helps us continue to provide the best care possible.


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Review from Spencer J (Son of Resident) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear mother has now been a resident of your wonderful care home for just over six years now. And to say that I am so glad that we chose Beech Hill Grange Care Home is an understatement. I have seen many carers, nurses and other staff come and go over the years and I have always been met with that
same high level of care and dedication from these wonderful and professional people. I have always been welcomed by a smile and a chat and made to feel at home and comfortable throughout my many visits to my mum.
What I also love about Beech Hill Grange is the building itself. The interior has that feeling of "home from home" and what I mean by throughout is the structure and decor of all the communal rooms reminds me so much of my mum's home, a style shared by so many from my mum's generation. I'm sure this helped my mum settle in very quickly.
Also, at the back of the care home is a huge patio and a well-kept grassed area amongst the trees and plants that I'm sure my mum loves.

Reply from Sonia Nixon, Home Manager at Beech Hill Grange

Thank you so much for your heartfelt feedback. We are delighted to hear that your mother has felt at home with us for over six years and that you have been pleased with the consistent care and dedication of our team. It's wonderful to know that the homely atmosphere and welcoming environment have made a difference for both you and your mother. Your kind words are a great encouragement to us all. Thank you for your continued trust in Beech Hill Grange. Regards, Sonia.


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Review from Ken G (Husband of Resident) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident here for almost three years with Alzheimer's and has received excellent levels of care, compassion and consideration that the whole team show to all residents. A variety of activities and entertainment complements this.
Led now by a determined, enthusiastic manager, I can
see how this will motivate all departments to even better performance levels.

Reply from Sonia Nixon, Home Manager at Beech Hill Grange

Thank you for sharing your positive experience with us. We're thrilled to hear that your wife has received such compassionate care and support from our team. It's wonderful to know that our activities and entertainment are making a difference as well. We're committed to continuously improving, and your kind words are a great encouragement to our entire staff. Sonia Nixon Home Manager


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Review from Gail D (Daughter-in-law of Resident) published on 2 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My father-in-law was moved due to cost from another home where he flourished to Beech Hill Grange. As a sufferer of both vascular dementia/Alzheimers, we knew change could lead to agitation. His grandson was called out on 5 consecutive nights even at 2 am to settle his grandad. BHG chose to do a telephone
assessment and knew no facts about him. It was only after asking for a meeting with a temporary manager this was addressed. We never once saw him engaged in any activity or any other resident. After less than 3 months he was given 28 days' notice to leave due to his challenging behaviour. An incident whereby they asked the paramedics to take him to the hospital to check his hand, the hospital found nothing wrong but as that day was the 28th day they refused to take him back. They clearly do not have the skills nor desire to care for people with dementia or Alzheimers. This home would only be fit for purpose if you are frail or catatonic and require no engagement with anybody.

Reply from Sonia Nixon, Manager at Beech Hill Grange

Thank you for sharing your feedback. We understand how important it is to find the right care for your loved one, especially with dementia or Alzheimer's. At Beech Hill Grange, we carefully assess each resident's needs and always strive to provide appropriate care. We regret that your father-in-law's stay did not meet your expectations, but please know that our staff worked hard to support him, including involving family members when it was believed to be in his best interest. Regarding the notice to leave, this decision is made only after very careful consideration and with the safety/wellbeing of everyone in mind. We also strive to engage all residents in activities suitable to their needs, and we are sorry if this was not evident during his stay. We take all feedback seriously and are committed to providing the highest standard of care. If you would like to discuss this further, please feel free to contact me directly. Thank you again for your comments.


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Review from Christine H (Wife of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than satisfied with the care my husband receives at Beech Hill Grange. He has been there for about sixteen months as I am too ill to care for him at home. Most of the time, he is happy and settled but due to his condition, some days he is unhappy but the staff really understand his condition
and help him, talking to him and sometimes even singing with him. I am kept in the loop about his care from the senior staff and always consulted about ongoing care or any changes. Every member of staff is friendly, caring and professional.

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Review from Samantha W (Daughter of Resident) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beech Hill Grange is the most beautiful nursing home, with beautiful decor and lovely communal areas with activities each day. My father-in-law is treated like royalty by the lovely staff, and lovely homemade-style lunches and dinners.

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Review from Judith E (Friend of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am visiting an elderly gentleman who is in Beech Hill Grange Care Home. As soon as I entered the home, I was made welcome, i.e. management and all staff. My friend (95) is so well looked after and it's down to the care and attention given to him as he wasn't expected to live when he first came to
Beech Hill sixteen weeks ago. Apart from the excellent staff, I love the resident cat, Blie, who also greets me when I visit! 10/10.

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Review from John D (Friend of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit a resident at Beech Hill Grange every week. I am always greeted at the door with a smile and made to feel welcome. It is exactly like visiting family. Without exception, I have found all the staff the same, very caring and concerned for the welfare of all in the home. The facilities are superb
and very well maintained. If I had to enter a care home this is the place I would wish to be.

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Review from S B (Next of Kin) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Beech Hill Grange is pleasant with good facilities and activities. The food is tasty and there is plenty of it! The management are helpful and friendly - they always answer queries.

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Review from Karen D (Daughter of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Reception staff at Beech Hill Grange are always warm and welcoming on arrival. All staff members interact with residents and visitors in a caring way. Lounge areas, dining room and Mom's room are always clean and tidy. Lots of entertainment put on and Mom thoroughly enjoys her glass of Sherry and Wine.
Nothing is too much trouble.

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Review from Helen J (Daughter of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited my mother for two years at Beech Hill Grange, I can honestly say that I've been delighted with this loving, caring nursing home. The environment is plush and attractive. When visiting the care of residents is evidently outstanding. Clients are clean, well-nourished (great meals), well-entertained
and dressed in well-coordinated outfits. Any unwanted facial hair is promptly removed. Clients enjoyed free hair-dressing on the saloon with qualified hairdressers - multiple times weekly if they fancy!
Leaders and managers are rigorous and on the ball. Staff genuinely care about their chargers, I feel so glad to have found this gen which offers excellent value for money when compared to similar settings.

Reply from Rachel Gilbert, Manager at Beech Hill Grange

Thank you for your kind words. We will continue to provide high-quality and personalised care towards our residents and future residents.


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Review from Jan S (Son of Resident) published on 16 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Beech Hill Grange for just over a year and I feel it necessary to place on record just how well she is looked after.
My mother is severely disabled as a result of a major stroke she suffered in March 2018. As a result, she requires total nursing care and is peg fed as she
is unable to swallow. She is superbly looked after by the staff on a day to day basis, the nursing staff follow up any issues or enquiries raised about her needs. This ethos is supported totally by managers in the home. Members of our family can feel relaxed and reassured about the quality of care, help and stimulation she receives and unlike other homes, we have had dealings with we can feel absolute confidence in Beech Hill Grange.
Given our mother's situation, they provide the best we could hope for. Our thanks and gratitude goes to all of the very caring staff.

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Review from Denise F (Daughter of Resident) published on 6 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beech Hill Grange is a lovely nursing home. We definitely made the right choice for my mother. The home is always very clean, the staff are very caring and nothing is too much trouble. I would recommend Beech Hill Grange if considering a nursing home in the Sutton Coldfield area.

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Review from E A (Friend of Resident) published on 18 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff and a beautiful home. Everyone is polite and nothing is too much trouble.

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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Beech Hill Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.681 for Beech Hill Grange is calculated as follows: ( (167 Excellents x 5) + (23 Goods x 4) + (7 Satisfactorys x 3) + (7 Very Poors x 1) ) ÷ 204 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beech Hill Grange is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 May 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Beech Hill Grange

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Frequently Asked Questions about Beech Hill Grange

What types of Care is Beech Hill Grange registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Beech Hill Grange provide?

Palliative Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Beech Hill Grange have?

There are 58 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Beech Hill Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beech Hill Grange to the centre of Sutton Coldfield?

1.5 mile(s) as the crow flies, distance by road may be significantly further.