New Day Nursing Home

45 Wynford Road, Acocks Green, Birmingham B27 6JH
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9.7 43 Reviews
  • New Day Nursing Home, Birmingham
New Day Nursing Home specialises in an extensive range of care requirements from nursing to residential care, care needed for adults to those with specific mental health needs and more. They can provide a high standard of care thanks to the skilled team of professionals.

The interior is suitable for adults needing care but also those with a physical disability and people living with dementia or mental health needs. The home's Nurses and Carers are experienced in the challenges of caring for mental health complications, impairments and dementia.

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Care Provided by New Day Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Gregory Zhuwao (Registered Manager)
  • Admission Criteria
    • Subject to Assessment
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for New Day Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • Self-Funded Nursing Care from £1,400
    • Self-Funded Nursing Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Nursing Dementia Care from £1,400

  • Fees are based on room type (e.g. en-suite vs. non en-suite or shared rooms).
    We have provided the starting fees based on non en-suite single rooms.
    Ensuite rooms will have an additional fees.
    Please contact us for more information on pricing.
  • (these prices are only a guideline, please contact New Day Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Happy to be supporting safe visiting. Please contact the home with your specific visiting request.


  • Parking

  • Have visitors parking on site. There is also off site parking available on the public roads outside.


New Day Nursing Home Reviews (43)

Total of 43, showing 21-40
9.7

New Day Nursing Home has a Review Score of 9.7 (9.654) out of 10, based on 11 reviews in the last 2 years. Over all time New Day Nursing Home has 43 reviews.

Overall Experience

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Date Published

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Review from A W (Daughter of Resident) published on 20 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly.
They give you an update every week on how your relative is.
The home is clean and tidy.
I highly recommend the home to anybody.

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Review from Wendy D (Daughter of Resident) published on 8 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very professional and very supportive of my father as well as my mother. They care for all of my mother's care needs making sure she feels happy and safe at all times. The home is excellent at accommodating visits for our family and keep us informed about our mom. We have had a very
difficult year but all the staff are friendly and go out of their way to support us all. My mother now enjoys our visits which the staff help to make as normal as possible. We all feel supported and would like to thank all the staff for the excellent care they continue to give our mother.

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Review from Maggy N (Sister of Resident) published on 23 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is the most wonderful home I have been to, having visited a number of them. It is truly a home from home. The staff are wonderful, caring, loving, patient, cheerful, funny, delightful people. The activities coordinator worked so hard and gets Mum off her feet all the time. She is literally
moving all day long.
The building is not glamorous. It is an old victorian building; this is important.
My brother has never lived in a "posh" place. He lived in a small bungalow for 60-years. New Day is a home, warm, welcoming, clean, organised but friendly. I could feel the warm atmosphere from outside - and laughter! And music a buzz.
Staff work hard, they're always smiling. I could not have wanted a better place for my brother. The home was recommended by his social worker. He said, "it's not glamorous, but the care is wonderful". I have been to several other homes - lovely, were facility, efficient but no atmosphere, cold. If that's what people are used to fine, but the building and the ethos need to be appropriate and the staff chose to be empathetic and willing to do anything. I would live at New Day myself. I can't recommend it highly enough.

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Review from Christine T (Wife of Resident) published on 30 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into this wonderful nursing home at the beginning of the first Covid lockdown. Although I wasn't allowed to visit him, the staff made every effort to keep me informed with telephone and video calls. I cannot fault the care and love and respect that my husband is receiving, in spite of
the restrictions that had to be put in place due to Covid-19. He is in good hands.

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Review from Tina P (Daughter-in-law of Resident) published on 2 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are no words to describe how grateful our family are to all the staff here for their outstanding care and compassion they showed to our family. They took care of my mother-in-law impeccably. Showing dignity at all times. They made her feel safe and secure. We never had any worries about leaving
her there. They kept us up to date regularly during lockdown. They treated her like family. We are eternally grateful. Thank you to each and every one of you.

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Review from Helen J (Wife of Resident) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

NURSING AND SOCIAL CARE: The staff at Newday are all amazing - skilled, caring and understanding - all of them. I include cleaners, cooks, maintenance staff, etc. They are wonderfully led by a terrific management team. We (visitors, residents and staff) are one big, loving family. There seems to be
no request too difficult for the staff to accommodate.
It was a relief to find Newday as my husband had suffered (yes, suffered!) previously in two awful homes over a total of 18 months and I suspect they contributed to further decline in his condition. He has excellent behaviour despite his dementia and immobility. He has been in Newday since January 2019 and suffered not one bedsore or infection from careless hygiene, negligence, etc. Any emerging medical complications are discovered promptly and appropriately treated.
Other homes may be more 'glamorous' but it is the care that counts and I am forever grateful and humbled by your wonderful care. THANK YOU ALL at Newday.

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Review from S B (Son of Resident) published on 2 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has severe Alzheimer’s/dementia and receives excellent care at Newday. The carers, nurses and support staff are compassionate, committed and professional and the home is clean, bright and welcoming. The staff are also very supportive of our family, as illustrated during the challenging time
of COVID-19 when we have not been able to visit my mother. They have provided regular updates and the opportunity to see her via video calls, which is a huge help.

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Review from Jennie H (Daughter of Resident) published on 29 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise the staff at New Day enough, my dad needed respite care after a long stay in hospital. He arrived in their care bedridden and unable to feed himself, etc. With the care and dedication of the team and my dad's determination, he is now home, back on his feet! It is truly an amazing transformation
and would not have been possible without the love, care and attention for detail this home has. The whole time my dad was in their care, my mum and I could relax knowing everything was being done to move my dad forward, not just physically but mentally too, because they really do care passionately about what they do and the people they are looking after. If you are considering New Day for your loved one, I know for sure my dad would highly recommend them as would I.

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Review from Claire H (Daughter of Resident) published on 25 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we cannot express our gratitude to the team at Newday highly enough, for the care offered to my father.
From the cleaner and laundry staff to the care assistants and the RGN’s their whole ethos, their core family values and the genuine care and love offered to both residents and their
relatives/friends was humbling.
The end of life care for my father was so kind and dignified with genuine empathy for us as a family, and we will be forever grateful to these wonderful people.
Anyone who has a loved one placed there is indeed most fortunate.

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Review from R M (Friend of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care and attention given to the residents; is exceptional. The staff are very caring and are always there to help.

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Review from D G (Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been treated with dignity by the staff. Cleanliness is excellent. Safety/security and care/support are good. Overall standard good. Value for money excellent. We enjoy exercise, quizzes etc.

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Review from Lau (Daughter of Resident) published on 6 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What attracted me to this care home, way above aesthetics was the interaction I had with service uses when I viewed this home. They were smiling, chatty and had plenty to say about the home, all positive. Everyone was clean, smart and well presented. My soon to be 90-year-old mother is the happiest
and physically comfortable I've seen her. The furniture is well suited to her physical needs, in comparison to the past, she rarely complains of pain. Her bedroom is always clean, fresh and made up. Not once have I encountered unpleasant smells, spills nor mess in this home, in my experience this is rare.

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Review from Jackie P (Daughter of Resident) published on 6 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are committed and caring, knowing each resident/family member.
Approachable and able to provide the next of kin with residents' medical updates.
Plenty of activities with able residents being taken out regularly.
Special occasions always recognised and celebrated.

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Review from Ann T (Daughter of Resident) published on 28 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Newday Nursing Home for almost five years. He has late-stage dementia.
During his time he has always been very well cared for and looked after. The nurses and carers are very professional and caring.
The home is always very welcoming and exceptionally clean, the food is very
good and the residents always look contented.
I don’t believe my father could have received better care anywhere.

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Review from John B (Partner of Resident) published on 23 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's good and well-run.
Lots going on all the time.
Good staff, helpful staff, clean home and good food.
Everyone is clean, and well looked after.
Is a good company from residents and families.
Lots of entertainment and events.

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Review from Joseph C (Son of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since April this year, my mother has bee a resident of Newday Nursing Home. She has made vast improvement from a 92-year-old who just slept most of the time to a person who is alert, funny, friendly and walking short distances and joining in with the activities. I can only put this down to the constant
loving, warming, caring staff.

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Review from S K (Daughter of Resident) published on 24 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good quality care. Approachable/friendly staff who greet you happily at all times. Available to answer questions or queries. Incidents that occur involving residents are resolved and acted upon immediately. Events for residents carried out throughout the year i.e. Singing/music etc. Arrangements made
to take residents out weather permitting.
Regular family meetings, ideas are listened to. Activities carried out daily for residents well being. Family involved as well. Good communication.

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Review from S B (Daughter of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care provided is excellent, staff are caring and compassionate, they are responsive to queries/concerns from relatives. Communication with family members is timely and accurate and they strive to involve the family in the care plan at all times. Newday is a well-managed home providing high-level
individual care to the residents.

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Review from Linda B (Daughter of Resident) published on 28 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing much to say apart from everything is lovely. The people (carers), the cleanliness, everything.

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Review from Theresa B (Sister of Resident) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Quite a pleasant care home, staff friendly and welcoming.

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Current Review Score: 9.7 (9.654)

Overview of Review Score

The Review Score of 9.7 (9.654) out of 10 for New Day Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.654 for New Day Nursing Home is calculated as follows: ( (91 Excellents x 5) + (33 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 130 Ratings = 4.654

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for New Day Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 11 Apr 2025

We currently have vacancies for new residents and can offer residential, nursing, dementia care as well as short and long term and end of life care. Please contact us or visit our website for more information.


Awards / Recognitions (0)

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Meet the Team (7)

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Anna Whitehouse

Job Title: Registered Home Manager

Hi. My name is Anna Whitehouse


I have been a Registered General Nurse for over 20 years. I have a BSc Hons in Health Studies, NVQ Level 5 in Leadership and Management and Mentorship in Nursing Practice. I have also completed Lead to Succeed and Rise programme with My Home Life England. After having worked in the NHS in various settings, I started work in the Care Sector in 2012.


At New Day, we have a wonderful team of staff, and I am a firm believer that when you have a happy staff team, the positivity spreads to everyone. We receive lots of positive feedback about how caring and friendly the staff are and that the atmosphere is warm and welcoming. We focus on getting to know your loved ones to ensure we deliver person-centred care with family and friends’ involvement. Regular consultations with the residents with care planning are essential to ensuring high standards of care and making our residents’ stay here as close to home-to- home as possible. It is always so lovely to hear the laughter in the corridors when staff and the people that we support are interacting with one another. There is strong ethos here to treat people how you would like to be treated yourself, encouraging independence, individual choice and preferences.


We are always here to help with any questions or queries you may have. We look forward to welcoming you to our home.


Jetinder

Jetinder Kaur

Job Title: Care Supervisor

Jetinder Kaur, who likes to be known as Ritu, has been part of the team at New Day for over 20 years. Ritu first started here as a Care Assistant has also been a Well-being Coordinator, Nursing Assistant and is now Care Supervisor.


Ritu particularly enjoys caring for those living with Dementia and making each day count. Ritu is passionate about delivering high standards of care, is organised, methodical and has pride in everything that she does.


Catering

Catering Team

Job Title: Head Chef & Chef

Surinder is Head Chef, 20 years service. Surinder enjoys cooking everything fresh daily, real home cooked food, even if it means peeling 50 potatoes every morning! Surinder offers plenty of choices and nothing is too much trouble to cater for.


Hari is our second Chef and been part of the team for 2 years. Hari enjoys creating dishes and new recipes for any special requests.


Lesley

Lesley Hunt

Job Title: Senior Health Care Assistants

Lesley Hunt is one of our Senior Health Care Assistants. In her 20 years here she continues to show compassion and empathy towards those that we support. Lesley leads the team with enthusiasm and a positive attitude to ensure high standards are maintained.


Geethu

Geethu Peter

Job Title: Well-Being Coordinator

Geethu Peter is our Well-Being Coordinator and has been part of the team for 3 years. Geethu enjoys getting to know those that we support, their hobbies and interests. Geethu loves delivering a variety of activities which can include physical, sensory, mentally stimulating and those that build on hand/eye coordination. Some of her time is spent one to one and just having a chat, reminiscing of life experiences.


Toni

Toni Hood

Job Title: Housekeeper

Toni Hood has been with us for over 8 years. Toni is part of the Domestic team and takes pride in keeping the home spotless. Toni enjoys her daily chats with the people that we care for.


Shaheen

Shaheen Kauser

Job Title: Housekeeper

Shaheen Kauser is another long standing team member of over 20 years. Shaheen has worked has a health care assistant but is now part of the domestic team in the laundry. If you want to know anything about infection control, Shaheen is your girl!