New Day Nursing Home

45 Wynford Road, Acocks Green, Birmingham B27 6JH
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9.7 43 Reviews
  • New Day Nursing Home, Birmingham
New Day Nursing Home specialises in an extensive range of care requirements from nursing to residential care, care needed for adults to those with specific mental health needs and more. They can provide a high standard of care thanks to the skilled team of professionals.

The interior is suitable for adults needing care but also those with a physical disability and people living with dementia or mental health needs. The home's Nurses and Carers are experienced in the challenges of caring for mental health complications, impairments and dementia.

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Care Provided by New Day Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Gregory Zhuwao (Registered Manager)
  • Admission Criteria
    • Subject to Assessment
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for New Day Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • Self-Funded Nursing Care from £1,400
    • Self-Funded Nursing Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Nursing Dementia Care from £1,400

  • Fees are based on room type (e.g. en-suite vs. non en-suite or shared rooms).
    We have provided the starting fees based on non en-suite single rooms.
    Ensuite rooms will have an additional fees.
    Please contact us for more information on pricing.
  • (these prices are only a guideline, please contact New Day Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Happy to be supporting safe visiting. Please contact the home with your specific visiting request.


  • Parking

  • Have visitors parking on site. There is also off site parking available on the public roads outside.


New Day Nursing Home Reviews (43)

Total of 43, showing 41-43
9.7

New Day Nursing Home has a Review Score of 9.7 (9.654) out of 10, based on 11 reviews in the last 2 years. Over all time New Day Nursing Home has 43 reviews.

Overall Experience

  • 34
  • 7
  • 2
  • 0
  • 0

Date Published

43
2
3
11
32

Review from Linda D (Friend of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is a resident in this care home. I visited today for the Christmas party and I have to say the staff and relatives/friends of the inmates were all happy to see their loved ones so well cared for. I would have no hesitation in recommending this care home to anyone needing 24/7 care. The home
is spotlessly clean and the rooms are homely and spacious.

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Review from Margaret B (Daughter of Resident) published on 11 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family we were shocked to find our mother (who was looking after herself until Dec 2015) had a fall and since then has been unable to walk or communicate with anyone. After 8 weeks in hospital and 8 weeks in respite, we found Newday Nursing Home which is local to us. We were extremely concerned
to have to have someone else look after our mother but due to the physical problems we are unable to do so ourselves. Finding the right environment for her was difficult.
Mum settled very well into Newday Nursing Home and loves the staff and has been with them since April 2016. There are obviously teething problems but any problem can soon be sorted by talking to the staff. The staff get more smiles and more cheeky comments from her than we do. The home is extremely clean, the staff friendly and the home cooked food is very good. Overall, we can relax in the knowledge that mum is cleaned, cared for and happy where she is. Thank you all at Newday.

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Review from Tina (Daughter of Resident) published on 19 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father, in the late stages of vascular dementia, moved into Newday after a long stay in hospital following many falls. The early days were difficult, as dad fell many times looking for my mother and one to one care had not been offered by social services. Although dad has always been a very gentle
man, because of the dementia he now suffers with occasional aggression, usually when tired or needing the toilet, not being able to communicate his needs to the care staff. Every dementia patient is different and after working together as a team, with patience, care, understanding and communication from both family and staff, the care home took the time to figure out the best way to settle my father into a routine that suited both. After a difficult first month, dad is now settling very well, the staff are friendly, caring and attentive. The cleanliness of the home is pristine. Communication is something very important as I live a fair distance away, updates from the staff are frequent.

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Current Review Score: 9.7 (9.654)

Overview of Review Score

The Review Score of 9.7 (9.654) out of 10 for New Day Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.654 for New Day Nursing Home is calculated as follows: ( (91 Excellents x 5) + (33 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 130 Ratings = 4.654

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for New Day Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 11 Apr 2025

We currently have vacancies for new residents and can offer residential, nursing, dementia care as well as short and long term and end of life care. Please contact us or visit our website for more information.


Awards / Recognitions (0)

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Meet the Team (7)

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Anna Whitehouse

Job Title: Registered Home Manager

Hi. My name is Anna Whitehouse


I have been a Registered General Nurse for over 20 years. I have a BSc Hons in Health Studies, NVQ Level 5 in Leadership and Management and Mentorship in Nursing Practice. I have also completed Lead to Succeed and Rise programme with My Home Life England. After having worked in the NHS in various settings, I started work in the Care Sector in 2012.


At New Day, we have a wonderful team of staff, and I am a firm believer that when you have a happy staff team, the positivity spreads to everyone. We receive lots of positive feedback about how caring and friendly the staff are and that the atmosphere is warm and welcoming. We focus on getting to know your loved ones to ensure we deliver person-centred care with family and friends’ involvement. Regular consultations with the residents with care planning are essential to ensuring high standards of care and making our residents’ stay here as close to home-to- home as possible. It is always so lovely to hear the laughter in the corridors when staff and the people that we support are interacting with one another. There is strong ethos here to treat people how you would like to be treated yourself, encouraging independence, individual choice and preferences.


We are always here to help with any questions or queries you may have. We look forward to welcoming you to our home.


Jetinder

Jetinder Kaur

Job Title: Care Supervisor

Jetinder Kaur, who likes to be known as Ritu, has been part of the team at New Day for over 20 years. Ritu first started here as a Care Assistant has also been a Well-being Coordinator, Nursing Assistant and is now Care Supervisor.


Ritu particularly enjoys caring for those living with Dementia and making each day count. Ritu is passionate about delivering high standards of care, is organised, methodical and has pride in everything that she does.


Catering

Catering Team

Job Title: Head Chef & Chef

Surinder is Head Chef, 20 years service. Surinder enjoys cooking everything fresh daily, real home cooked food, even if it means peeling 50 potatoes every morning! Surinder offers plenty of choices and nothing is too much trouble to cater for.


Hari is our second Chef and been part of the team for 2 years. Hari enjoys creating dishes and new recipes for any special requests.


Lesley

Lesley Hunt

Job Title: Senior Health Care Assistants

Lesley Hunt is one of our Senior Health Care Assistants. In her 20 years here she continues to show compassion and empathy towards those that we support. Lesley leads the team with enthusiasm and a positive attitude to ensure high standards are maintained.


Geethu

Geethu Peter

Job Title: Well-Being Coordinator

Geethu Peter is our Well-Being Coordinator and has been part of the team for 3 years. Geethu enjoys getting to know those that we support, their hobbies and interests. Geethu loves delivering a variety of activities which can include physical, sensory, mentally stimulating and those that build on hand/eye coordination. Some of her time is spent one to one and just having a chat, reminiscing of life experiences.


Toni

Toni Hood

Job Title: Housekeeper

Toni Hood has been with us for over 8 years. Toni is part of the Domestic team and takes pride in keeping the home spotless. Toni enjoys her daily chats with the people that we care for.


Shaheen

Shaheen Kauser

Job Title: Housekeeper

Shaheen Kauser is another long standing team member of over 20 years. Shaheen has worked has a health care assistant but is now part of the domestic team in the laundry. If you want to know anything about infection control, Shaheen is your girl!