all fees are subject to pre admission assessments
The home follow government guidance for visiting. Meal times are restricted unless you are dinning with your loved one or are assisting your loved one.
Parking available on site free of charge
Cole Valley Nursing Home has a Review Score of 7.8 (7.778) out of 10, based on 1 reviews in the last 2 years. Over all time Cole Valley Nursing Home has 2 reviews.
Review from Maureen M (Wife of Resident) published on 30 April 2024
Submitted via Website •
Report
Reply from Leigh-Anne Saddler, Manager at Cole Valley Nursing Home
Thank you for your kind words. It is our pleasure to care for your husband.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A T (Son of Resident) published on 2 September 2022
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 7.8 (7.778) out of 10 for Cole Valley Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.667 for Cole Valley Nursing Home is calculated as follows: ( (9 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.111 Points relating to the number of positive Reviews for Cole Valley Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 1 Positive Reviews ÷ 9 = 0.111
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Feb 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2022
Award-winning -MW Phillips Team of the Year 2022
Leigh-Anne Saddler brings over 15 years of extensive experience in the care sector, including 5 years in management roles, to her position. Trained in Health and Social Care level 4, Leigh-Anne is on the cusp of completing her level 5 qualification in Leadership and Management in Health and Social Care. With a background focused on Dementia and elderly care, Leigh-Anne is deeply passionate about person-centred care. Her drive for excellence is evident as she aims for outstanding standards, aspiring for her team to be pioneers and leaders in the care sector.
In addition to her commitment to excellence, Leigh-Anne is passionate about sharing knowledge and developing the team at Cole Valley Nursing Home. Recognising the importance of collaboration, she fosters a culture of teamwork and open communication, working closely with all stakeholders involved in the well-being of the residents. Through collaborative efforts and a dedication to continuous improvement, Leigh-Anne Saddler is not only a leader but also a catalyst for positive change and growth within the team and the broader community at Cole Valley.
Job Title: Deputy Manager
Joined: 2020
Newly appointed to the role of Deputy Manager from a distinguished position as Quality Lead, Toni Tarplee brings a wealth of versatile experience within the care sector.
With over 18 years of dedicated service, Toni has cultivated expertise across multiple positions, demonstrating exceptional proficiency in Dementia care and adeptly supporting created behaviours in individuals living with Dementia. Committed to fostering a culture of Outstanding quality person-centred care, Toni's journey includes holding a diploma at level 4 and currently pursuing further development with a level 5 diploma in leadership and management in health and social care.
Toni's leadership is characterised by dedication, adaptability, and an unwavering commitment to excellence. Beyond her impressive qualifications and experience, Toni is passionately driven to share her wealth of knowledge with the team. Recognising the transformative power of collaboration and education, she strives to empower colleagues by imparting insights and best practices gleaned from her extensive career. With her passion for mentorship and knowledge-sharing, Toni Tarplee is not only a dynamic leader but also a catalyst for growth and success within the team at Cole Valley. We are truly grateful to have her on board in our management team.
Job Title: Clinical Lead
Joined: 2023
Shah Toofnay, Clinical Lead RN DIP HE, brings an impressive 27 years of rich experience in the nursing sector. Specializing in diverse areas such as dementia, elderly care, neuro-muscular degenerative diseases, palliative care, seizures, and diabetes, Shah possesses a comprehensive skill set. Known for infusing a sense of enjoyment into clinical practice, Shah combines clinical expertise with a personable approach. This amalgamation of experiences has led to an epiphany, illuminating the profound impact of holistic care and empathy in nursing.
Fueling Shah's dedication is a passionate drive to share this wealth of knowledge with the wider team.
Recognising the transformative power of education and collaboration, Shah is committed to fostering a culture of continuous learning and development. By imparting insights gained over decades of hands-on experience, Shah aims to empower colleagues to deliver exceptional Nursing care. With a commitment to quality care, empathy, and a passion for knowledge-sharing, Shah Toofnay is poised to lead by example and inspire excellence within the team as Clinical Lead.