Barchester Edgbaston Beaumont Care Home

32 St James Road, Edgbaston, Birmingham B15 2NX
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9.7 87 Reviews
  • Barchester Edgbaston Beaumont Care Home, Birmingham
Edgbaston Beaumont Care Home is located in the heart of Edgbaston in a quiet residential area and provides nursing and dementia support, in addition to respite care & short breaks.

It is a small care home with a friendly atmosphere, priding itself on the warm and welcoming staff who deliver high quality care, putting residents at the heart of everything they do.

Their excellent catering services provide tasty and nutritious food to those they support, and their café and beautiful, quiet garden is also available as retreats for residents to recharge their batteries in.

Visitors welcome without appointment!

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Care Provided by Barchester Edgbaston Beaumont Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sarah Billingsley (Manager)
  • Admission Criteria
    • Admission within 24 hours possible
    • Ages 50+
  • Room Information
    • Single Rooms (30)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2008
    • Number of floors: 1

Funding & Fees Guide for Barchester Edgbaston Beaumont Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,031

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Edgbaston Beaumont Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car park front and rear


Barchester Edgbaston Beaumont Care Home Reviews (87)

Total of 87, showing 41-60
9.7

Barchester Edgbaston Beaumont Care Home has a Review Score of 9.7 (9.744) out of 10, based on 10 reviews in the last 2 years. Over all time Barchester Edgbaston Beaumont Care Home has 87 reviews.

Overall Experience

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Review from S B (Daughter of Resident) published on 2 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Edgbaston Beaumont is very welcoming and accommodating. My mom can be challenging as her dementia affects her mood and behaviour but staff are always kind, patient and caring. She had given up on eating but staff tried to solve this problem and by purifying her food she is now eating and
putting on weight. The manager is very resourceful and she is passionate about the care and welfare of her residents.

Reply from Carrie Jahn, Customer Relationship Manager at Barchester Edgbaston Beaumont Care Home

Thank you for your thoughtful and kind feedback, it means a great deal to our team to hear you are happy with the care your Mom receives with us. We are passionate about the quality of care we offer our residents and glad that you feel confident in us caring for your Mom.


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Review from Michael T (Son of Resident) published on 4 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at the Beaumont for several years and I highly recommend this care home. The staff are extremely caring towards the residents especially during these difficult COVID times where they have excelled.

Reply from Joanne Cox, General Manager at Barchester Edgbaston Beaumont Care Home

What wonderful feedback, thank you so much for your lovely message. I will pass this to all the team, I know they will really appreciate hearing you are so happy with the care and services for your Mother. Especially in recent times when family visits have been so restricted, it is good to know you felt reassured your Mother was safe and well cared for.


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Review from F S (Son of Resident) published on 20 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have appreciated the care given to my father by the staff at the Edgbaston Beaumont. He has a degree of dementia, and the nursing and care staff have given him the dignity, kindness and care that he deserves. Even in the difficult time of COVID-19 2020, the staff continue to communicate regularly
with the family - reassuring and appreciated.

Reply from Joanne Cox, General Manager at Barchester Edgbaston Beaumont Care Home

Thank you for taking the time to write a review for our home. It is so lovely to hear the words, dignity, kindness and care. The team will love hearing their care and approach are recognised and appreciated. We are so glad you felt supported throughout the last few difficult months.


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Review from Angela H (Wife of Resident) published on 1 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Barchester Beaumont is a small, friendly nursing home with a family feel. The staff are extremely caring and treat residents with empathy and respect. I always feel welcome when I visit my husband and any concerns or issues are promptly addressed.
Although it is sad not to be able to have my husband
at home, I feel he is in safe hands at The Beaumont.

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Review from J M (Daughter of Resident) published on 17 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the past two years or so, there have been many changes in management, which has resulted in staff becoming disaffected and leaving. The only consistency has been the deputy manager who is excellent. This has had a knock-on effect to morale in both staff and residents. Previously, this was excellent.
Despite
all this, the staff are caring and do all they can in the current difficult circumstances.

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Review from G H (Son of Resident) published on 15 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent team and level of care, particularly supportive and caring looking after my father's physical and mental well being. The food, cleanliness, programme of activities are excellent. Two carers in particular, are amazing. Thank you.

Reply from Joanne Cox, General Manager at Barchester Edgbaston Beaumont Care Home

Thank you for your very kind review. As a newly appointed General Manager, I feel lucky to have such a kind, caring and dedicated staff team as well as the outstanding support from Barchester to keep your loved ones and staff safe. I look forward to meeting all relatives and visitors when we are able. Take care and again Thank You.


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Review from P H (Daughter of Resident) published on 15 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During all visits, staff are always pleasant and helpful. It's comforting to know mum is in caring hands.

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Review from M F (Wife of Resident) published on 5 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in the care of the Edgbaston Nursing Home for four months and he has received excellent care during that time. All nurses have been extremely kind, understanding, and caring and I couldn't have asked more of them. This period of lockdown and isolation has been very difficult but
in spite of their added workload, the nurses have always been able to give me time to explain how my husband is progressing.

Reply from Joanne Cox, General Manager at Barchester Edgbaston Beaumont Care Home

Thank you for your feedback regarding your husband's care here at Edgbaston Beaumont, the staff appreciate your kind words especially during these difficult times. All of the Eddgbaston Beaumont family appreciate how difficult the recent months have been to all loved ones and are always here to offer support to you all.


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Review from I B (Resident) published on 21 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a major operation in hospital, the work of the medical staff aided the continuing recovery period. The excellent support staff added to this warming experience.

Reply from Joanne Cox, General Manager at Barchester Edgbaston Beaumont Care Home

Thank you for your very kind words. Please get in touch if we can help you with anything. Also when the lockdown period is over we would love it if you popped in for a visit and even lunch with your Edgbaston Beaumont friends.


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Review from K B (Daughter of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We received a very warm welcome when Mum moved to Edgbaston Beaumont. It is a beautiful place, with a relaxed and peaceful atmosphere. Staff are caring and friendly and have got to know Mum well very quickly. The meals are delicious. Mum is eating well and starting to put on weight, which I am very
happy about. The managers are approachable and friendly.

Reply from Philip Toomer-Smith, Clinical Lead at Barchester Edgbaston Beaumont Care Home

Thank you so very much for leaving us such a nice review. Putting our residents needs first is always our biggest priority. The staff will appreciate your feedback. Kindest regards, Phil.


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Review from A M (Daughter of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been delighted with the care Dad has received at Beaumont. The staff have been both professional and friendly and made us all feel at ease. They have been quick to understand and accommodate his needs. The food is fresh, varied and well cooked and there is a wealth of activities provided both
on and off-site. It is reassuring that I can leave Dad knowing he is safe and well cared for.

Reply from Philip Toomer-Smith, General Manager at Barchester Edgbaston Beaumont Care Home

Thank you for your feedback regarding your Fathers care here at Edgbaston Beaumont, the staff all appreciate your kind words.


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Review from M H (Daughter of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the past, care has been "up and down" with several changes/disruption in management. The current manager is and has always been superb and the majority of the staff seem caring and committed. But in the past, they have been overworked, so the standard of care dropped and communication was not always
good. At the present time, I am 100% satisfied! Keep it up!

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Review from Sylvia B (Respite Resident) published on 21 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay here has been excellent. Could not fault anything.

Reply from Debi Rogers, Senior General Manager at Barchester Edgbaston Beaumont Care Home

Thank you for your very positive feedback, It was a pleasure to look after you during your stay at Edgbaston Beaumont.


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Review from Rose G (Daughter of Resident) published on 21 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is extremely happy at the Beaumont. It is really like a "Bijou" hotel. As a family, we are delighted we chose this home.
Staff are friendly and attentive, not only to my mother's needs but our own concerns too.
The open-door policy means we can come whenever we want to knowing there will
always be a nurse to talk to about things.
I would highly recommend the Beaumont to anyone who is looking for the best care for a loved one.

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Review from A C (Sister of Resident) published on 10 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with the quality and sensitivity of care for our relatives. Their needs are, at times, challenging and are also quite divergent and staff make every effort to understand and respond sensitively and promptly. Some staff may benefit from more time to understand their needs in more
depth, but given the short space of time since admission, this is understandable.

Reply from Debi Rogers, General Manager at Barchester Edgbaston Beaumont Care Home

Thank you for taking the time to review our home, your feedback is really important to us.


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Review from Mildred P (Respite Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After having a knee operation, this was the ideal place to be looked after and put on the road to recovery. Everyone is helpful and cheerful which helps to boost your wellbeing.

Reply from Debi Rogers, General Manager at Barchester Edgbaston Beaumont Care Home

Thank you for taking the time to review our home, your feedback is really important to us. It was lovely to see you again and we hope you are continuing to recover well.


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Review from Martin H (Son of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff although at times they seem overstretched.

Reply from Debi Rogers, General Manager at Barchester Edgbaston Beaumont Care Home

Thank you for taking the time to review our home, your feedback is really important to us.


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Review from S B (Wife of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely surroundings, both inside and outside are at a high standard. Lounges and coffee bar very comfortable and nice for the residents to visit.
All staff polite to residents and visitors.
The registered nurses were supportive to myself and family - much appreciated.
The carers were always polite
and cheerful with residents and visitors - hard working. On the minus side, one more carer is needed for each shift for the residents.

Reply from Debi Rogers, General Manager at Barchester Edgbaston Beaumont Care Home

Thank you for taking the time to review our home, your feedback is really important to us.


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Review from Philip B (Son of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We were very pleased with the care home. Mom had a pleasant stay.

Reply from Debi Rogers, General Manager at Barchester Edgbaston Beaumont Care Home

Thank you for taking the time to send a positive review for your moms stay at Edgbaston Beaumont. It was a pleasure to welcome her to Edgbaston and we look forward to seeing her again very soon.


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Review from Julia A (Daughter of Resident) published on 9 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has had a lovely week of respite here and it was wonderful to see a big smile on her face when we came to collect her. She has made some friends and said how much she will miss being here. My mind was at rest with her being at Edgbaston Beaumont in the knowledge that she was receiving fantastic
care. Thank you to the manager and her team.

Reply from Debi Rogers, General Manager at Barchester Edgbaston Beaumont Care Home

Many thanks for taking the time to review your stay here at Edgbaston Beaumont.
We look forward to seeing you again soon.


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Current Review Score: 9.7 (9.744)

Overview of Review Score

The Review Score of 9.7 (9.744) out of 10 for Barchester Edgbaston Beaumont Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.744 for Barchester Edgbaston Beaumont Care Home is calculated as follows: ( (90 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 117 Ratings = 4.744

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Edgbaston Beaumont Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (14)

Sarah

Sarah Billingsley

Job Title: General Manager

Joined: 2020

Hi, my name is Sarah and I am General Manager here at Edgbaston Beaumont. I joined Edgbaston in October 2021 as the Homes Administrator. I have worked in the care industry for all of my career, and I am honoured and delighted to have been given the opportunity to become General Manager for Edgbaston Beaumont. I am so passionate about ensuring quality care and lifestyle for our residents every day. I am proud to have such a fantastic team on board to support me.


Tsungai

Tsungai Mapako

Job Title: Deputy Manager

Joined: 2021

I started with Edgbaston Beaumont as a Registered General Nurse. I was recently promoted to Deputy Manager which enables me to continue with my Nursing Shifts and assist the General Manager. I love looking after our residents and the Beaumont is a lovely place to work


Marie

Marie Yeates

Job Title: Housekeeper

I enjoy getting to know all of our residents and hearing their stories.  We are proud of our home and I love to make sure it is brilliantly clean for all the residents and my colleagues. 


Rebecca

Rebecca Mullen

Job Title: Hostess

Joined: 2022

I am so happy to be part of the team looking after our residents here at Edgbaston Beaumont. Our residents are special and have some amazing tales to tell. I pride myself on making their lives as happy as I can each day. 


Rosie

Rosie .

Job Title: 2nd Chef

Joined: 2022

I enjoy cooking and creating beautiful meals for our residents. It is wonderful to hear their feedback on enjoying their meals.


Victoria

Victoria Mounsey

Job Title: Kitchen Assistant

Joined: 2023

I thoroughly enjoy my role at Edgbaston, assisting the Chef and serving meals to the residents. We have a lovely atmosphere in our restaurant


Nitra

Nitra Clerin-Blake

Job Title: Care Assistant

Joined: 2022

I thoroughly enjoy my role as a Care Assistant and pride myself on providing excellent person-centred care.


Josephine

Josephine Malaya

Job Title: Registered General Nurse

Joined: 2024

I am delighted to be a member of the Nursing Team here at Edgbaston. I pride myself on ensuring the residents receive a high standard of care.


Patricia

Patricia Samuels

Job Title: Administrator

Joined: 2023

I'm delighted to be back at Edgbaston as the Administrator.


I was the Administrator here from 1998 - 2006 when I took a career break to raise my family. I enjoy getting to know the residents and providing support to all the teams


Celia

Celia Palmer

Job Title: Activity Lead

Joined: 2023

I'm delighted to join Edgbaston as the Activity Lead. It is my passion to provide life enrichment for all our residents through one-on-ones, embracing their past hobbies and outings. We provide a full varied entertainment package and I thoroughly enjoy working with our residents


Elaine

Elaine Lynch

Job Title: Hairdresser

Joined: 2021

I run the hair salon here at Edgbaston and love pampering our residents to promote their well-being.


Graham

Graham Parker

Job Title: Resident Ambassador

Joined: 2024

I am the Resident Ambassador for Edgbaston. I work alongside the General Manager in welcoming new residents and helping them settle into the home, with feedback from residents to ensure they are involved with life at the home


Anamarie

Anamarie Gheorghe

Job Title: Care Assistant

Joined: 2024

I love working here at Edgbaston, I am passionate about providing person-centred care to our residents and enjoy engaging with them.


Harmanpreet

Harmanpreet Kaur

Job Title: Care Assistant

Joined: 2024

I am passionate about caring for our residents at Edgbaston, nothing is too much trouble and I ensure all resident's needs are met. I enjoy assisting with the activities we have in the home.