St Giles Care Home - Avery Healthcare

122 Tile Cross Road, Birmingham B33 0LT
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9.6 82 Reviews
  • St Giles Care Home - Avery Healthcare, Birmingham
Avery’s St Giles Care Home is a modern, purpose-built nursing home in Tile Cross, to the east of Birmingham. Welcoming couples and companions who aim to continue their care journey together, the home provides residential, nursing, respite and dementia care services.

Comprising two floors dedicated to round-the-clock nursing care and support and an additional floor for residential care, St Giles Care Home in Birmingham ensures compassionate assisted living. The highly trained staff prioritise getting to know each resident individually delivering professional and suitable care.

With a focus on respecting residents' dignity and independence, their attentive staff create a safe and supportive environment. They strive to facilitate a quick settling-in process by recognising the emotional stress associated with moving into a residential home. The friendly and welcoming atmosphere provides families peace of mind, knowing their loved ones are in secure hands at their Tile Cross care home.

St. Giles nursing home features various spaces for residents to gather and enjoy each other’s company. Bright and airy lounges offer opportunities for socialising with fellow residents or visiting family, while quiet spots cater to peaceful activities. The home has amenities like a cinema room, hair salon, library, and more. Regular updates on their activities can be found on their frequently updated Facebook page.

All bedrooms boast en-suite showers and flat-screen TVs, providing ample space for residents to personalise their belongings and mementoes, creating an authentic home-from-home ambience. The central garden courtyard, a popular outdoor space in summer, enhances the overall appeal of St Giles Care Home.

For a friendly discussion and answers to inquiries about life at this exceptional Tile Cross care home, feel free to contact their Home Manager.

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Care Provided by St Giles Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Ruth Orton (Manager)
  • Admission Criteria
    • Residents old aged requiring nursing care
    • Ages 65+
  • Room Information
    • Single Rooms (62)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for St Giles Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £950
    • Self-Funded Nursing Care from £1,000
    • RESPITE Self-Funded Residential Care from £1,100
  • (these prices are only a guideline, please contact St Giles Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

St Giles Care Home - Avery Healthcare Reviews (82)

Total of 82, showing 81-82
9.6

St Giles Care Home - Avery Healthcare has a Review Score of 9.6 (9.608) out of 10, based on 19 reviews in the last 2 years. Over all time St Giles Care Home - Avery Healthcare has 82 reviews.

Overall Experience

  • 56
  • 14
  • 2
  • 2
  • 8

Date Published

82
7
11
18
64

Review from Shailesh (Grandson of Resident) published on 26 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care home. Staff are very welcoming and very polite/friendly. They answered every question asked. Would definitely recommend this home to anyone looking for care for their loved ones. Very good!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

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Value for Money

Review from Judith H (Regular Volunteer) published on 26 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been assisting in care homes for at least five years now. In that time I have seen homes where there are many good aspects, but never one where everyone seems to be pulling together to achieve the best they can for their residents until I arrived at St Giles that is.
The management style allows
everyone, including residents, to get involved in how the home functions, allowing residents to feel valued and staff to take ownership of everything they do.
Part of working in a care home inevitably brings you into contact with people in the final phase of their lives. I can honestly say the dignity and respect shown to residents and their families at this time, at St Giles, is the best I have seen.

Facilities

Care / Support

Cleanliness

Treated with Dignity

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Staff

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Management

Safety / Security

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Value for Money

Current Review Score: 9.6 (9.608)

Overview of Review Score

The Review Score of 9.6 (9.608) out of 10 for St Giles Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.608 for St Giles Care Home - Avery Healthcare is calculated as follows: ( (159 Excellents x 5) + (44 Goods x 4) + (14 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 222 Ratings = 4.608

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Giles Care Home - Avery Healthcare is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (11)

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