Hodge Hill Grange Care Home

150 Coleshill Road, Hodge Hill, Birmingham B36 8AD
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9.7 53 Reviews
  • Hodge Hill Grange Care Home, Birmingham
Hodge Hill Grange Care Home is a welcoming and well-presented setting ideally located in the heart of a peaceful residential area of Birmingham.

The team at the home provides residential, nursing and residential dementia care to older people, with a strong focus on personalised and person-centred support. They get to know each resident as an individual, allowing them to deliver care that supports their needs whilst also ensuring residents feel comfortable, safe and respected.

Inside, Hodge Hill Grange offers a choice of three sitting rooms, all with comfortable, specially designed furnishings. Bedrooms offer a tranquil and private corner of the home for residents, where they are free to personalise their space so they feel more at home. Meanwhile, the attractive landscaped garden, which is cared for by residents, is a popular spot to catch up with family and friends

Additionally, Hodge Hill Grange boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On those sunny summer days, the outdoor spaces provide the ideal spot for some alfresco dining.

Recognising that the transition to a residential setting can be challenging for residents and their loved ones, each member of the team is on hand to help you settle into life at Hodge Hill Grange. With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team to deliver the kindest possible care, supporting each person to live life the way they choose, with the peace of mind that they have a consistent support network around them.

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Care Provided by Hodge Hill Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Karen Mayo (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (52)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Hodge Hill Grange Care Home Reviews (53)

Total of 53, showing 1-20
9.7

Hodge Hill Grange Care Home has a Review Score of 9.7 (9.681) out of 10, based on 22 reviews in the last 2 years. Over all time Hodge Hill Grange Care Home has 53 reviews.

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Review from C J (Friend of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always impressed with the cleanliness and friendly greetings which we receive when visiting. The decor is clean and bright and it is exceptional when special events occur e.g. Easter and Christmas as some of the staff go the extra mile with decorations - very impressive! We also know that the food
is good as the person we visit only has good things to say. I really like the relaxed atmosphere.

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Review from Mandy H (Daughter of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I viewed about 12 care homes and Hodge Hill Grange was everything my dad needed.
Small, friendly, ensuite. We have not been disappointed by our choice, we know my dad is safe and being cared for, pampering to all his needs (and trust me we know he can be difficult). Dad's only been there for a month
but genuinely we can't thank them all enough.

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Review from P M (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad settled really well, staff take good care of him and we feel relaxed as we know he's in safe hands and in a happy environment. If anything occurs we are informed promptly. We find the home very clean and hygienic.

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Review from H H (Granddaughter of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad was a resident here for a few months and he was so happy. The care he received was brilliant, the home was always clean and fresh. The management team was amazing. I would always recommend anybody to stay here.

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Review from W E (Daughter of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our experience, on the whole, is very good, some staff are very kind and helpful. Any problems or concerns are dealt with promptly.

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Review from D T (Daughter of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom moved into Hill Grange after being in another care home. We moved Mom due to Mom having to share a room in her previous home.
Hodge Hill Grange has been the best thing we did for Mom. The staff are all wonderful for Mom. The staff are all wonderful from reception to cleaners. I would like to
say a special thank you to one staff member who is absolutely brilliant with all of the residents. The manager is a good lead.

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Review from Mark S (Son of Resident) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was assessed and referred to this care home and moved in on the 1st of December 2023. Since my mother has onset Alzheimer's the care she has received is excellent. They have made her welcome loved and cared for and her quality of life has improved so much. I am a trustee of a charity and know
what residents should expect in terms of quality of care. Since my mother moved the change in her has been very good. The care assistants have provided care that is compassionate and caring is very pleasing to see. I would like to say a big thank you to the manager and staff for the improvements in my mother's mental and physical health enormously. On that positive note, I know now that she is in good hands. Thank you once again.

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Review from Gurjit S (Daughter-in-law of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Previously Mum was downstairs, now she has moved upstairs and she is interacting more than she did. She tries to start conversations, seems more alert, still happy. Staff are great - positive, allowing independence, music is very upbeat and this is obviously helping Mum. One member of staff sends videos,
photos of what she has been doing with Mum. Excellent, we are very happy. Thank you to all staff.

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Review from Derek W (Nephew of Resident) published on 8 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff very helpful and kind, answered all our questions and sorted our problems when we have had one. The home is very clean and the food excellent. Top marks to all concerned, when my uncle was 100 years old they put on a very good display on of his past life plus a card from the king.
And
to finish it off we had Elvis and fish and chips out of the paper. A good job well done. Top marks.

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Review from Angie W (Daughter of Resident) published on 3 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was here for 7 months, and the care he received was of a very high standard.
Staff were caring, friendly, welcoming and professional, always took time with him, and looked after him well.
The home has its own chef, so favourite meals can be prepared on-site for residents.
Staff looked
after his physical health well and communicated any health issues to us on a regular basis, always keeping us up to date with what was happening.
Dad never wanted to go into a home. He was at the stage where he couldn't do anything for himself so needed 24/7 care. We wanted a home where staff would be kind and caring to him - we found that here.
My heartfelt thanks go to all the staff at Hodge Hill Grange, for the superb care you took of my dad, who sadly passed away at the weekend. And thanks to you calling us in on time, he died surrounded by family.

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Review from George B (Relative of Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Girlfriend's nan received wonderful care. All staff are very supportive, polite and helpful. Would recommend this home. Can't thank them enough.

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Review from S S (Daughter of Resident) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have no complaints. Mom has received good care. Plenty of activities. Thank you.

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Review from Alison H (Daughter of Resident) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom was cared for absolutely brilliantly at this home. Staff always welcomed me and my family every visit, nothing was too much trouble. Mom was always happy and singing and loved the staff. The staff work hard and I am very grateful for everything they've done for my mom.

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Review from Hannah H (Granddaughter of Resident) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't fault this home. The care my nan received was spectacular, even to the last moments of her life. All staff at this home are polite and helpful, also the support they gave us throughout. We couldn't thank them enough.

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Review from K M (Son of Resident) published on 27 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel that my dad is being well looked after in Hodge Hill Grange Care Home. His medical needs are well taken care of and he is encouraged to engage and be involved in activities he would probably not do if left alone. He has done painting and karaoke, which he has enjoyed. He also enjoys the entertainment,
especially "Elvis". There is a good variety of food and drink and he receives more visitors than he did at home. Thanks for looking after him.

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Review from Julia M (Daughter-in-law of Resident) published on 27 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was admitted to the hospital in April after falling which was becoming frequent. From the hospital, we transferred him here as it was obvious he needed daily supervision. At this point he was immobile, suffering from Parkinson's symptoms and had not been looking after himself. Three
months following this he is mobile, cheerful, chatting and interested - all down to the competent care of the staff. Everyone welcomes you and this is a home from home.

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Review from L S (Daughter of Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody is very kind and helpful. I have never had to question about moms care. I have always been informed about health issues. They fully understand that mom has dementia and they got to know moms ways.

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Review from F B (Daughter of Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found the care home staff very approachable and supporting. Everything is done to make sure mum has the best care possible and to make her happy.

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Review from Desiree t (Father of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I just wanted to thank all the staff for the care they provided for my dad even to the last moments of his life. I am grateful for their understanding and support, management were very sympathetic and supportive in my bereavement. Overall, everyone did their very best with my dad's care.

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Review from Geoffrey R (Husband of Resident) published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The moment I stepped into Hodge Hill Care Home, I knew my late wife was in safe hands. A friendly greeting in a clean and warm environment. Communication was excellent throughout. All of the staff showed great kindness, understanding and humour when applicable. Although my wife couldn't eat much, the
food was first-class.
From the manager to the lady who was on laundry duties, the service was superb. Well done!

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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Hodge Hill Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.681 for Hodge Hill Grange Care Home is calculated as follows: ( (183 Excellents x 5) + (71 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 260 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hodge Hill Grange Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Apr 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Karen

Karen Mayo

Job Title: Home Manager

Introducing Karen Mayo
Home Manager at Hodge Hill, Birmingham


What does ‘kindness’ mean to you?


“Treating people with care and compassion, as you would want to be treated yourself”


As a dedicated healthcare professional, Karen Mayo has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Having worked at Hodge Hill since mid-August 2021, Karen closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Karen remarked:


“Knowing that I’m helping to make a difference in our resident’s day. Nothing is more rewarding than seeing a smile on someone’s face and knowing you helped to put it there”.


Karen has also achieved much outside of work, with her proudest achievement being getting her driving licence. Karen had always relied on family to get her where she needed to be but in 2019 decided it was time to bite the bullet and start some driving lessons. She passed the first time within 4 ½ months.


Outside of work, Karen enjoys spending time with her family, she is a proud mother and grandmother. Whenever she can, Karen will have days out with her family and also enjoys reading in her spare time.


If you would like to find out more about Hodge Hill, Karen would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.


Frequently Asked Questions about Hodge Hill Grange Care Home

What types of Care is Hodge Hill Grange Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hodge Hill Grange Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Hodge Hill Grange Care Home have?

There are 52 Single Rooms.

What are the Facilities & Services at Hodge Hill Grange Care Home?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Hodge Hill Grange Care Home to the centre of Birmingham?

3.9 mile(s) as the crow flies, distance by road may be significantly further.