The Limes

50 Ivy House Road, West Heath, Birmingham B38 8JZ
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8.0 3 Reviews
  • The Limes, Birmingham
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Care Provided by The Limes

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 76 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Laura Hussain (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (76)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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The Limes Reviews (3)

8.0

The Limes has a Review Score of 8.0 (7.983) out of 10, based on 1 reviews in the last 2 years. Over all time The Limes has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 0

Date Published

3
0
0
1
2

Review from C B (Daughter of Resident) published on 28 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been in The Limes for four months now so I felt it was time to write a review.
Since Mom has been there, she has gone from strength to strength and is the best physically that we have seen her in over a year.
She has made friends and gets on with staff and other residents. She is eating
properly and is joining in with their varied activities. She always looks well turned out and cared for and she even gets her nails varnished regularly.
It was a hard decision for us but after we visited The Limes to see what it was like we had a good feeling about it and they let us go and look round straight away so we felt that was good as they had nothing to hide. We visited again a couple of days after to confirm our first thoughts and to select a room for Mom.
I feel now that she is safe and cared for and I don't worry any more about her wellbeing.

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Treated with Dignity

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Review from Maggie (Daughter-in-law of Resident) published on 27 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relative has been here for many months now so I feel able to give a fair impression of the home over time. The care here is excellent. The general ethos of the management is to treat residents as if they were their own relative and they convey this thinking to the staff they carefully choose.
We have no serious concerns about the care of our relative. If we bring anything to the attention of staff it is dealt with promptly. There is an excellent activities co-ordinator here, she works full-time (a rarity in most homes) and her enthusiasm knows no bounds. She is always open to suggestions for activities to make the residents' time there more pleasant. There is plenty going on - check out the regular newsletter in the foyer for details of past and current doings. The staff know us well now and are always friendly and welcoming. Would I recommend the home? I've asked them to keep a room free for me when the time comes!

Reply from Anita Kaur, Director at The Limes

Thank you for the review, it means a lot to all our team when we receive positive feedback.


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Review from Dan K (Grandson of Resident) published on 25 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Nothing but good words to say about the Limes. Staff are professional and hard working. Attention to detail is spot on and I and my family now have peace of mind that my Grandmother is being looked after correctly.


It is never an easy decision to make however as a family we feel at ease knowing

that she is being looked after constantly and as a result, her health has improved in the short time being there.


They are doing an excellent job.


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Current Review Score: 8.0 (7.983)

Overview of Review Score

The Review Score of 8.0 (7.983) out of 10 for The Limes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for The Limes is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.066 Points relating to the number of positive Reviews for The Limes is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2. 1 Positive Reviews ÷ 15.2 = 0.066

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jan 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about The Limes

What types of Care is The Limes registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Limes provide?

Own GP if required is an additional type of care provided.

How many Rooms does The Limes have?

There are 76 Single Rooms.

What are the Facilities & Services at The Limes?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Limes to the centre of Birmingham?

6.2 mile(s) as the crow flies, distance by road may be significantly further.