the quality of care at this home provides excellent standards of care
J W (Sister of Resident)
Her self confidence increased, she was encouraged to exercise, enjoyed her hobby of bird watching
Kathryn L (Daughter of Resident)
What more can I say other than what a happy and welcoming environment
Roger F (Brother of Resident)
The fixed room rate is £1550 per week
All visitors should contact the Front office management to arrange a tour.
Free on-site parking and free street parking available
Marian House Nursing Home has a Review Score of 9.7 (9.722) out of 10, based on 36 reviews in the last 2 years. Over all time Marian House Nursing Home has 43 reviews.
Review from C L (Son of Resident) published on 14 April 2025
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Reply from Nicholas Drinkwater, Home manager at Marian House Nursing Home
Thank you for such a lovely feedback. Our team takes great pride in ensuring that all our residents are happy and well looked after in a comfortable homely environment. Your feedback means a lot and motivates our teams to continue striving for excellence so thank you. I will forward your comments to the whole team at Marian House.
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Review from K C (Daughter of Resident) published on 31 March 2025
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Reply from Nicholas Drinkwater, Home manager at Marian House Nursing Home
Thank you for such a lovely feedback. Our team takes great pride in ensuring that all our residents are happy and well looked after in a comfortable homely environment. Your feedback means a lot and motivates our teams to continue striving for excellence so thank you.
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Review from M S (Daughter of Resident) published on 24 March 2025
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Reply from Alix Barr, Administrator at Marian House Nursing Home
Thank you sincerely for your kind review. We are delighted to hear that you are pleased with the care we provide and that your mother is happy. We greatly appreciate your recognition of our staff's hard work, and I will be sure to share your positive feedback with the team; they will be most grateful. It is a pleasure to have your family as part of our community
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Review from J R (Respite Resident) published on 3 March 2025
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Reply from Nicholas Drinkwater, Home manager at Marian House Nursing Home
Thank you very much for this lovely review. We really appreciate you taking the time to provide the feedback, this will be passed onto all staff at Marian House.
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Review from L F (Daughter of Resident) published on 28 January 2025
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Reply from Nicholas Drinkwater, Home manager at Marian House Nursing Home
Thank you so much for your kind words. We are thrilled to hear that you're so pleased with the care your mother is receiving. It's wonderful to know that our staff are making such a positive impact with their welcoming and cheerful approach, and that you've been impressed with the cleanliness, food, and drink. We truly appreciate your recognition of the hard work our team puts in, especially in such a challenging role. Your support and kind words mean a lot to us, and we'll continue to strive to provide the best care possible for your mother and all our residents.
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Review from Stephen P (Son of Resident) published on 12 December 2024
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Reply from Nicholas Drinkwater, Home manager at Marian House Nursing Home
Thank you so much for your feedback. The team is delighted to hear your positive comments. Staff work tirelessly to ensure that each Resident feels supported, engaged, and valued, and it's heart-warming to know their efforts have made a difference for your father. It's a joy to look after him. If you have any ideas or suggestions to improve our services or care of your father, please do not hesitate to reach out to me. Once again Thank you very much for taking the time to write this review.
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Review from Andrew B (Son of Resident) published on 25 November 2024
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Reply from Nicholas Drinkwater, Home manager at Marian House Nursing Home
We sincerely appreciate you taking the time to write such a beautiful review. Our dedicated team are committed to giving our residents the finest care possible during these trying times so that they can feel comfortable and that their families are supported. We are always here for you if you need a coffee and chat.
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Review from H L (Daughter of Resident) published on 31 October 2024
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Reply from Nicholas Drinkwater, Home manager at Marian House Nursing Home
Thank you so very much for taking the time to send us a review. It was our pleasure looking after your mom. I would also like to take this opportunity to say a big thank you for your cooperation and support during her stay at Marian House.
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Review from Rosie M (Daughter-in-law of Resident) published on 3 October 2024
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Reply from Alix Barr, Administrator at Marian House Nursing Home
Thank you so much for taking the time to share your kind review. I truly appreciate your feedback, and I will make sure to pass your comments along to the entire staff team. Your input is valuable, and it helps us continue to improve our service. Compassionate Care is our number one priority. Once again, thank you for taking your time to provide this review - it means a lot to us.
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Review from Y S (Wife of Resident) published on 26 September 2024
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Reply from Nick Drinkwater, Registered Manager at Marian House Nursing Home
Thank you so much for this review. I shall ensure we pass on your comments to the staff team. Thank you for taking the time to send a review.
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Review from Chris L (Husband of Resident) published on 17 June 2024
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Reply from Debbie Sigston, Registered Manager at Marian House Nursing Home
Thank you so much for your lovely review. We are so happy that you chose Marian House for your wife and that she settled into our little family so quickly. She is a delight to be around as is her family. Thank you.
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Review from S K (Wife of Resident) published on 22 April 2024
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Reply from Alix Barr, Administrator at Marian House Nursing Home
Thank you for taking the time to leave a review for us and for your lovely feedback. The management team are currently working with the catering team on reviewing the meal choices we have on offer, this is an ongoing area of focus. We always welcome feedback from residents and families. We have recently internally appointed a lead activities co-ordinator to lead. The team is currently working on evaluating our activities programme and identifying areas that we can improve for the benefit of the residents. Thanks once again, I will pass your comments on to the team.
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Review from L B (Daughter of Resident) published on 5 April 2024
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Reply from Alix Barr, Administrator at Marian House Nursing Home
Thank you so much for your kind comments and leaving Marian House a five-star review, we're very grateful. The management team has been working very closely with catering to bring forward new initiatives on the lunch menu so I am pleased it has been recognised. Thank you very much, once again, for your positive review, I will pass the comments on to the team.
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Review from Linda C (Daughter of Resident) published on 6 March 2024
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Reply from Alix Barr, Administrator at Marian House Nursing Home
Thank you for such a positive review; we take great pride in our home and the care that we offer to our residents. It has been wonderful to see your mother settle into life here and also to welcome your family into the home. Thank you for your support and for taking the time to recognise our efforts in all areas, especially in maintaining the safety and happiness of our residents. I will pass your comments on to all the team.
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Review from R Y (Sister of Resident) published on 5 March 2024
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Reply from Alix Barr, Administrator at Marian House Nursing Home
Thank you very much for taking the time to leave such a positive, in-depth review. It is great that your brother is well-settled here; providing outstanding care is always our aim, and we take great pride in this. It is a pleasure to welcome families into the home, and we hope that all families feel as welcome as the residents do. Once again, thank you for all your kind words; they really are greatly appreciated. I will pass on the kind words to all the staff here.
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Review from Neil T (Son of Resident) published on 5 March 2024
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Reply from Alix Barr, Administrator at Marian House Nursing Home
Thanks so much for your 5-star review and your kind words, they are greatly appreciated. It is a pleasure to look after your mom and to welcome you all into the home. Providing exceptional care and looking after our residents in every way is our highest priority. I will pass your kind words on to all the team. If you have anything you would like to discuss, please do not hesitate to speak to any of the office team.
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Review from Mark F (Son of Resident) published on 5 March 2024
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Reply from Alix Barr, Administrator at Marian House Nursing Home
Thank you very much for your 5-star review, your kind words are thankfully received by the team. High standards and exceptional care are of great importance to us all here. We welcome all residents and families to make the room as personal as desired.
Thank you very much once again for your positive review, I will pass the comments on to the team.
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Review from Donna E (Daughter of Resident) published on 4 March 2024
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Reply from Alix Barr, Administrator at Marian House Nursing Home
Thank you so much for taking the time to write such a kind review. We take pride in providing exceptional care standards for all our residents and also in ensuring that communication is to the same high standard. I will pass on your comments to all the team here; they really are greatly appreciated. If there are any further areas/concerns you would like to discuss or have any areas you feel we could improve, please do not hesitate to contact one of the office team. Thanks again.
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Review from Sally M (Daughter of Resident) published on 11 December 2023
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Reply from Alix Barr, Administrator at Marian House Nursing Home
Thank you so much for your very kind review; it is so much appreciated by all the team here. I will pass on all your kind words to the staff. We take great pride in the care we provide and in our dementia care. Thank you for your support; if there are any areas you feel we could improve on or any further comments you would like to make, please do not hesitate to contact the office team. We are always open to further comments.
Thanks again.
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Review from Roger F (Brother of Resident) published on 12 October 2023
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Reply from Alix Barr, Administrator at Marian House Nursing Home
Thanks for taking the time to write a review. Providing a welcoming and homely environment is something we really take pride in here. It was a pleasure to have your sister here and to get to know you all.
Thanks again for your kind words.
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The Review Score of 9.7 (9.722) out of 10 for Marian House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 36 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.722 for Marian House Nursing Home is calculated as follows: ( (311 Excellents x 5) + (85 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 410 Ratings = 4.722
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Marian House Nursing Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 35 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Apr 2021
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 14 Apr 2025
We currently have 5 vacancies
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Job Title: Home Manager
Joined: 2024
I am passionate about leading the team to deliver high-quality care, ensuring the residents can live well in a safe, kind, and respectful environment that will enable independence and enhance the enjoyment of all we have to offer. I believe that families and friends are key to helping us ensure we do the best for the residents.
I am a registered nurse (RGN) of 20 years in a variety of specialists such as acute and emergency medicine, and for the last 9 years have been working in large residential and nursing homes in England, Scotland, and Wales.
I enjoy outdoor activities such as skiing, football, and reading. I’m also a Wolves season ticket holder for my sins.
Job Title: Deputy Manager
Joined: 2023
I am highly experienced in the Residential, Dementia, and Nursing care settings. I have been a nurse for 38 years.
My career started off in the NHS and then progressed to the private sector where I have worked for 20 years ensuring the highest standards of person-centred care for those living in the service and supporting my teams within their roles.
I joined Marian House in 2023, it is a privilege to take care of People's loved ones and treat each individual as I would my family.
I love that each day brings a new challenge and new experiences. Learning from previous experiences is paramount to achieve the best outcomes going forward. The care our residents receive is an area I feel very passionate about.
Outside of work, I enjoy spending time with my 3 children and 6 grandchildren, enjoy watching rugby and socialising with my friends and family.
Job Title: Clinical Lead
Joined: 2021
I have been a qualified nurse for 8 years and I joined Marian House in 2021 as a Nurse. I progressed into my Clinical Lead Role in 2023.
I am very passionate about ensuring our residents receive person-centred care and love being able to make a difference in our residents' lives, spending time listening and talking to them.
Part of my role is the responsibility for Medication Management, a field that I am equally enthusiastic about, as this is an imperative part of us delivering the excellent and safe care we pride ourselves on.
Job Title: Office Manager
Joined: 2017
I joined Marian House in November 2017 as an Administrator.
I have a great relationship with all of our residents and their family members.
I’m very passionate about my role here and I feel that I make a difference.
Job Title: Lead Activities Coordinator
Joined: 2021
I joined this great team in April 2021 as a care assistant, progressing to Senior Carer later that year. I took the role of Lead Activity Coordination in March 2024 after helping out with activities and finding that I loved the job and wanted to do it permanently.
Before joining Marian House, I worked as a Care Coordinator for a domiciliary care company as well as a dispenser in a pharmacy. I worked at both for several years before deciding to move over to nursing care.
I have found a passion for End-of-life care as well as Dignity in care. I have done a lot of training on these subjects which aids me in providing this care for the residents here at Marian House. I have just qualified in my NVQ Level 4 in Lead Adult Care, which I am very proud of. I love my job and thoroughly enjoy bringing joy and smiles to the resident's faces and lives, as well as coming up with new ideas and finding entertainment groups for the home.
Outside of work, my husband and I and our dog spend a lot of time outside, whether it be in the garden, gardening and looking after our pond, or going out for walks around our local Park. I enjoy playing the guitar, and my dad and I have regular jamming sessions, to our neighbour's dismay.
Job Title: Kitchen Manager
Joined: 2023
Jan joined the team at Marian House in October 2023.