Marian House Nursing Home

32 Walmley Ash Road, Walmley, Sutton Coldfield B76 1JA
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9.7 43 Reviews
  • Marian House Nursing Home, Sutton Coldfield
Marian House is an exceptional care home for older people located in Sutton Coldfield. The nursing home has been awarded a ‘good’ rating by the Care Quality Commission (CQC) report in April 2023. With the most recent refurbishment completed in 2022, the nursing home is spacious, modern and beautifully presented.

Marian House offers a comprehensive range of 24-hour nursing care services for the elderly. Residents enjoy an exceptional lifestyle with access to various amenities both inside the nursing home and out in the local community. The dedicated activities team regularly organise group and one-to-one activities tailored to the needs of the residents.

There is always something happening at Marian House. Some residents enjoy being kept busy with light activities and friendly conversations with professional care staff, while others seek longer moments of peace and quiet. As such, they appreciate the day-to-day life of all residents will differ. The team work around residents' needs and preferences, while ensuring their health (physical and emotional) stays top of mind.

Being a specialist nursing care provider the home is equipped with lifts aids and hoists for residents with specialised mobility needs. All the nursing beds have recently been replaced with new, modern adjustable models - without looking “clinical”. There are two good-sized lounges for residents and visitors to relax and socialise with each other. In the warmer weather the residents have full use of another lounge which extends into the dining room and overlooks the leafy garden.

The home also boasts a hydrotherapy unit which has been recently installed into the building.

There is Wifi available throughout the home allowing regular FaceTime calls to be made for residents who wish to connect with their loved ones (the professional carers will even show you how it’s done).

Care Provided by Marian House Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Walmley Care Home Ltd
  • Person in charge
  • Nick Drinkwater (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 1

Funding & Fees Guide for Marian House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,550 – £1,550
    • Self-Funded Residential Dementia Care £1,550 – £1,550
    • Self-Funded Nursing Care £1,550 – £1,550
    • Self-Funded Nursing Dementia Care £1,550 – £1,550
    • RESPITE Self-Funded Residential Care £1,550 – £1,550
    • RESPITE Self-Funded Residential Dementia Care £1,550 – £1,550
    • RESPITE Self-Funded Nursing Care £1,550 – £1,550
    • RESPITE Self-Funded Nursing Dementia Care £1,550 – £1,550
  • The fixed room rate is £1550 per week


  • (these prices are only a guideline, please contact Marian House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • All visitors should contact the Front office management to arrange a tour.


  • Parking
  • Free on-site parking and free street parking available


Marian House Nursing Home Reviews (43)

Total of 43, showing 1-20
9.7

Marian House Nursing Home has a Review Score of 9.7 (9.722) out of 10, based on 36 reviews in the last 2 years. Over all time Marian House Nursing Home has 43 reviews.

Overall Experience

  • 36
  • 5
  • 1
  • 1
  • 0

Date Published

43
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Overall Experience  Overall Experience 5.0 out of 5

Marian House looked after my father in the last few weeks of his life. The staff were wonderful, caring and showed respect towards my father. They were so compassionate. My father passed away peacefully with dignity.
Thank you everyone at Marian House.

Reply from Nicholas Drinkwater, Home manager at Marian House Nursing Home

Thank you for such a lovely feedback. Our team takes great pride in ensuring that all our residents are happy and well looked after in a comfortable homely environment. Your feedback means a lot and motivates our teams to continue striving for excellence so thank you. I will forward your comments to the whole team at Marian House.


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Overall Experience  Overall Experience 4.0 out of 5

My mother went to Marian House for end of life care. Although she was only t the home for less than two weeks, and deteriorated rapidly her care at every stage was very good.

Reply from Nicholas Drinkwater, Home manager at Marian House Nursing Home

Thank you for such a lovely feedback. Our team takes great pride in ensuring that all our residents are happy and well looked after in a comfortable homely environment. Your feedback means a lot and motivates our teams to continue striving for excellence so thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Marian House has provided my mother with excellent care. She is very happy and overall her health has improved, due to the care and attention she has received from all staff. As family we are also made very welcome by all.

Reply from Alix Barr, Administrator at Marian House Nursing Home

Thank you sincerely for your kind review. We are delighted to hear that you are pleased with the care we provide and that your mother is happy. We greatly appreciate your recognition of our staff's hard work, and I will be sure to share your positive feedback with the team; they will be most grateful. It is a pleasure to have your family as part of our community


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Overall Experience  Overall Experience 5.0 out of 5

Have been extremly well looked after. The care has been excellent and will certainly hope to come again. I have enjoyed the food and the activities. A highlight has been the bath.
Thank you all.

Reply from Nicholas Drinkwater, Home manager at Marian House Nursing Home

Thank you very much for this lovely review. We really appreciate you taking the time to provide the feedback, this will be passed onto all staff at Marian House.


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Overall Experience  Overall Experience 5.0 out of 5

Marian House staff are wonderful. My mom has settled in really well and loves the staff. They are so kind and considerate of my mom's needs. They also make the family very welcome and as a family feel so reassured of my mom's care and wellbeing.

Reply from Nicholas Drinkwater, Home manager at Marian House Nursing Home

Thank you so much for your kind words. We are thrilled to hear that you're so pleased with the care your mother is receiving. It's wonderful to know that our staff are making such a positive impact with their welcoming and cheerful approach, and that you've been impressed with the cleanliness, food, and drink. We truly appreciate your recognition of the hard work our team puts in, especially in such a challenging role. Your support and kind words mean a lot to us, and we'll continue to strive to provide the best care possible for your mother and all our residents.


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Overall Experience  Overall Experience 5.0 out of 5

Marian House Nursing Home is a very friendly care home and takes great care of my dad. He has quite severe dementia and they do a fantastic job, with lots of love, to keep him safe, well and engaged in his life.

Reply from Nicholas Drinkwater, Home manager at Marian House Nursing Home

Thank you so much for your feedback. The team is delighted to hear your positive comments. Staff work tirelessly to ensure that each Resident feels supported, engaged, and valued, and it's heart-warming to know their efforts have made a difference for your father. It's a joy to look after him. If you have any ideas or suggestions to improve our services or care of your father, please do not hesitate to reach out to me. Once again Thank you very much for taking the time to write this review.


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Overall Experience  Overall Experience 5.0 out of 5

My dad arrived in October 2023, at 58 he was a younger resident but had a terminal illness and was unable to care for himself. He went there, not by choice, however, he learned to love and enjoy his time there, and I know he kept the staff on their toes! The staff were wonderful and because of their
dedication and support in caring and looking after him, we were blessed with nearly another year with him. All of the staff were kind and attentive, if you are thinking about allowing your loved one to be cared for by the team at Marion House then know that everyone there will do their utmost to treat your loved one with dignity and care.

Reply from Nicholas Drinkwater, Home manager at Marian House Nursing Home

We sincerely appreciate you taking the time to write such a beautiful review. Our dedicated team are committed to giving our residents the finest care possible during these trying times so that they can feel comfortable and that their families are supported. We are always here for you if you need a coffee and chat.


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Overall Experience  Overall Experience 4.0 out of 5

It was hard making the decision to put Mum into nursing care after we lost our Dad. Mum had a fall and was unable to walk. Leaving Mum at home with carers was not an option as Mum has always had people around here. It took a while for Mum to settle in and she has her moments but the care she gets from
Marian House is fantastic and I know she is happy with our choice.

Reply from Nicholas Drinkwater, Home manager at Marian House Nursing Home

Thank you so very much for taking the time to send us a review. It was our pleasure looking after your mom. I would also like to take this opportunity to say a big thank you for your cooperation and support during her stay at Marian House.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the care and compassion the staff at Marian House gave to my father-in-law and our family.
He was there for a very short time and was cared for with the utmost respect, nothing was too much for any of the staff to do for him or his family.
Words cannot express my gratitude and respect
for all at Marian House.
Thank you for making his passing so very peaceful.

Reply from Alix Barr, Administrator at Marian House Nursing Home

Thank you so much for taking the time to share your kind review. I truly appreciate your feedback, and I will make sure to pass your comments along to the entire staff team. Your input is valuable, and it helps us continue to improve our service. Compassionate Care is our number one priority. Once again, thank you for taking your time to provide this review - it means a lot to us.


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Overall Experience  Overall Experience 5.0 out of 5

My husband came and stayed at Marian House for 4 weeks of respite. He was looked after very well by all the carers and staff. I would choose Marian House again in the future if needed. Thank you.

Reply from Nick Drinkwater, Registered Manager at Marian House Nursing Home

Thank you so much for this review. I shall ensure we pass on your comments to the staff team. Thank you for taking the time to send a review.


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Overall Experience  Overall Experience 5.0 out of 5

Having cared for my wife who has Alzheimer's for many years, I was very afraid of admitting my wife into a care home. The management and all the staff at Marian House have proved that I needn't have worried so much. My wife is now getting the stimulation and continuous care that I struggled to give
her.
The management and staff go out of their way to ensure I am kept up to date on how my wife is settling in and also they keep an eye on me as they know I am very sad that I had put my wife into care.

Reply from Debbie Sigston, Registered Manager at Marian House Nursing Home

Thank you so much for your lovely review. We are so happy that you chose Marian House for your wife and that she settled into our little family so quickly. She is a delight to be around as is her family. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

The management were excellent, caring staff, kind and helpful nurses on hand if you need help. Lunch not bad, tea same each night, needs variety. They try to entertain the patients to make their stay a happy one.

Reply from Alix Barr, Administrator at Marian House Nursing Home

Thank you for taking the time to leave a review for us and for your lovely feedback. The management team are currently working with the catering team on reviewing the meal choices we have on offer, this is an ongoing area of focus. We always welcome feedback from residents and families. We have recently internally appointed a lead activities co-ordinator to lead. The team is currently working on evaluating our activities programme and identifying areas that we can improve for the benefit of the residents. Thanks once again, I will pass your comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I feel the care given to my mother by all staff has been exemplary. The positive attitude of all staff has certainly helped my mother settle in quickly. The food served is excellent, the frequent activities on offer are well organised. I would recommend this home to others.

Reply from Alix Barr, Administrator at Marian House Nursing Home

Thank you so much for your kind comments and leaving Marian House a five-star review, we're very grateful. The management team has been working very closely with catering to bring forward new initiatives on the lunch menu so I am pleased it has been recognised. Thank you very much, once again, for your positive review, I will pass the comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My 92-year-old mother moved into Marian House at the beginning of November 2023 following the death of her husband and a subsequent stroke and heart attack. She has a lovely, bright, airy room and is very well cared for by the wonderful staff. Everyone is friendly and welcoming, and she has settled
in very well after living independently and caring for my father for many years. It was a great shock to us, but we are glad that she is safe and happy. I would highly recommend Marian House based on our experience.

Reply from Alix Barr, Administrator at Marian House Nursing Home

Thank you for such a positive review; we take great pride in our home and the care that we offer to our residents. It has been wonderful to see your mother settle into life here and also to welcome your family into the home. Thank you for your support and for taking the time to recognise our efforts in all areas, especially in maintaining the safety and happiness of our residents. I will pass your comments on to all the team.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident for over four years, having been discharged from the hospital into care at the start of the Covid 19 pandemic. He had a complex, self-neglecting medical history and could be very difficult to manage. The staff were extremely patient and adapted their care and routines
to my brother's needs. It took a long time, but my brother is now well-settled and very well cared for. His medical conditions are stable, and he enjoys banter with his carers. It is such a relief to know he is safe and well cared for. The home has a happy atmosphere, and all the staff, from management to carers, back office, cleaners and caterers are extremely helpful. Thank you to all.

Reply from Alix Barr, Administrator at Marian House Nursing Home

Thank you very much for taking the time to leave such a positive, in-depth review. It is great that your brother is well-settled here; providing outstanding care is always our aim, and we take great pride in this. It is a pleasure to welcome families into the home, and we hope that all families feel as welcome as the residents do. Once again, thank you for all your kind words; they really are greatly appreciated. I will pass on the kind words to all the staff here.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and caring. Can't do enough for you. Treat the residents like family and have helped settle Mom into the routine. They find time to spend with Mom if she is upset or has difficulty eating. The food looks really nice. We are really glad we chose Marian House to look after
Mom.

Reply from Alix Barr, Administrator at Marian House Nursing Home

Thanks so much for your 5-star review and your kind words, they are greatly appreciated. It is a pleasure to look after your mom and to welcome you all into the home. Providing exceptional care and looking after our residents in every way is our highest priority. I will pass your kind words on to all the team. If you have anything you would like to discuss, please do not hesitate to speak to any of the office team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother is here for end-of-life care. Everything about this care home is exceptional. All the staff are so kind, professional and polite. The home itself is very well maintained with nice decor. The interior was recently painted. My mother's room is clean and tidy with everything she needs. We were
told to make the room as personal as we wished which was nice. A highly recommended care home.

Reply from Alix Barr, Administrator at Marian House Nursing Home

Thank you very much for your 5-star review, your kind words are thankfully received by the team. High standards and exceptional care are of great importance to us all here. We welcome all residents and families to make the room as personal as desired.
Thank you very much once again for your positive review, I will pass the comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Marian House for some months now and has been cared for by the staff to a high standard.
The office staff go over a beyond to help you with any concerns you may have and are very responsive to getting these resolved.
Highly recommend Marian House.

Reply from Alix Barr, Administrator at Marian House Nursing Home

Thank you so much for taking the time to write such a kind review. We take pride in providing exceptional care standards for all our residents and also in ensuring that communication is to the same high standard. I will pass on your comments to all the team here; they really are greatly appreciated. If there are any further areas/concerns you would like to discuss or have any areas you feel we could improve, please do not hesitate to contact one of the office team. Thanks again.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful. Nothing is too much trouble. Mum is looked after, and they cannot do enough to make sure she is well-kempt, fed and kept comfortable. They treat Mum with respect, and even with her dementia, they have time to talk to her. They include her in activities and try
to encourage her to take part. The home is kept clean and tidy, and it is a pleasure to go into. I have the greatest respect for the carers for their patience and understanding. I’m so pleased Mum ended up there. I have no doubt she is in a wonderful home with lovely, caring people.

Reply from Alix Barr, Administrator at Marian House Nursing Home

Thank you so much for your very kind review; it is so much appreciated by all the team here. I will pass on all your kind words to the staff. We take great pride in the care we provide and in our dementia care. Thank you for your support; if there are any areas you feel we could improve on or any further comments you would like to make, please do not hesitate to contact the office team. We are always open to further comments.
Thanks again.


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Overall Experience  Overall Experience 5.0 out of 5

What more can I say other than what a happy and welcoming environment is projected by every member of staff. And there is nothing better than a smiling face to help anyone forget their troubles. I can't think of a nice place for my sister to have spent her last days. Thank you to all at Marian House.

Reply from Alix Barr, Administrator at Marian House Nursing Home

Thanks for taking the time to write a review. Providing a welcoming and homely environment is something we really take pride in here. It was a pleasure to have your sister here and to get to know you all.
Thanks again for your kind words.


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Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Marian House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.722 for Marian House Nursing Home is calculated as follows: ( (311 Excellents x 5) + (85 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 410 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Marian House Nursing Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Apr 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

5 Bed Vacancies

posted 14 Apr 2025

We currently have 5 vacancies


Awards / Recognitions (0)

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Meet the Team (6)

Nick

Nick Drinkwater

Job Title: Home Manager

Joined: 2024

I am passionate about leading the team to deliver high-quality care, ensuring the residents can live well in a safe, kind, and respectful environment that will enable independence and enhance the enjoyment of all we have to offer. I believe that families and friends are key to helping us ensure we do the best for the residents.


I am a registered nurse (RGN) of 20 years in a variety of specialists such as acute and emergency medicine, and for the last 9 years have been working in large residential and nursing homes in England, Scotland, and Wales.


I enjoy outdoor activities such as skiing, football, and reading. I’m also a Wolves season ticket holder for my sins.


Nanda

Nanda Hughes

Job Title: Deputy Manager

Joined: 2023

I am highly experienced in the Residential, Dementia, and Nursing care settings. I have been a nurse for 38 years.


My career started off in the NHS and then progressed to the private sector where I have worked for 20 years ensuring the highest standards of person-centred care for those living in the service and supporting my teams within their roles.


I joined Marian House in 2023, it is a privilege to take care of People's loved ones and treat each individual as I would my family.
I love that each day brings a new challenge and new experiences. Learning from previous experiences is paramount to achieve the best outcomes going forward. The care our residents receive is an area I feel very passionate about.


Outside of work, I enjoy spending time with my 3 children and 6 grandchildren, enjoy watching rugby and socialising with my friends and family.


Misbah

Misbah Yasmin

Job Title: Clinical Lead

Joined: 2021

I have been a qualified nurse for 8 years and I joined Marian House in 2021 as a Nurse. I progressed into my Clinical Lead Role in 2023.


I am very passionate about ensuring our residents receive person-centred care and love being able to make a difference in our residents' lives, spending time listening and talking to them.


Part of my role is the responsibility for Medication Management, a field that I am equally enthusiastic about, as this is an imperative part of us delivering the excellent and safe care we pride ourselves on.


Nicola

Nicola Capper

Job Title: Office Manager

Joined: 2017

I joined Marian House in November 2017 as an Administrator.

I have a great relationship with all of our residents and their family members.


I’m very passionate about my role here and I feel that I make a difference.


Sarah

Sarah Monkman

Job Title: Lead Activities Coordinator

Joined: 2021

I joined this great team in April 2021 as a care assistant, progressing to Senior Carer later that year. I took the role of Lead Activity Coordination in March 2024 after helping out with activities and finding that I loved the job and wanted to do it permanently.


Before joining Marian House, I worked as a Care Coordinator for a domiciliary care company as well as a dispenser in a pharmacy. I worked at both for several years before deciding to move over to nursing care.


I have found a passion for End-of-life care as well as Dignity in care. I have done a lot of training on these subjects which aids me in providing this care for the residents here at Marian House. I have just qualified in my NVQ Level 4 in Lead Adult Care, which I am very proud of. I love my job and thoroughly enjoy bringing joy and smiles to the resident's faces and lives, as well as coming up with new ideas and finding entertainment groups for the home.


Outside of work, my husband and I and our dog spend a lot of time outside, whether it be in the garden, gardening and looking after our pond, or going out for walks around our local Park. I enjoy playing the guitar, and my dad and I have regular jamming sessions, to our neighbour's dismay.


Jan

Jan Reilly

Job Title: Kitchen Manager

Joined: 2023

Jan joined the team at Marian House in October 2023.


Frequently Asked Questions about Marian House Nursing Home

What types of Care is Marian House Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Marian House Nursing Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Marian House Nursing Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Marian House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Marian House Nursing Home to the centre of Sutton Coldfield?

2.0 mile(s) as the crow flies, distance by road may be significantly further.