Priestley Rose

114 Bromford Lane, Erdington, Birmingham B24 8BZ
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9.5 50 Reviews
  • Priestley Rose, Birmingham
Priestley Rose can provide a high standard of care for a wide range of needs, welcoming both individual and dual occupancy to an environment maintained by qualified nurses and attentive care professionals.

The home takes pride in supporting each individual's well-being and happiness, with an interesting activities programme in place and seasonal food menus.

Residents are welcome to personalise their won bedrooms, while there is also access to a range of therapies via the service.

Care Provided by Priestley Rose

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 47 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Anitha Mathew (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for Priestley Rose

  • Weekly Charges per Person
    • Self-Funded Residential Care from £869
    • Self-Funded Residential Dementia Care from £869
    • Self-Funded Nursing Care from £869
    • Self-Funded Nursing Dementia Care from £869
  • (these prices are only a guideline, please contact Priestley Rose to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • There are no restrictions the visiting times but if possible please avoid lunch and dinner times.


  • Parking
  • There is ample car parking spaces at the care home.


Total of 50, showing 1-20
9.5

Priestley Rose has a Review Score of 9.5 (9.531) out of 10, based on 15 reviews in the last 2 years. Over all time Priestley Rose has 50 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the home since July 2018. When she was more physically fit she would participate in activities and enjoyed being taken out by family. As time went by she has had to have her care increased, and is unable to do anything for herself. The staff had ensured her comfort, dignity and care
all the way through. They are proactive and liaise with family and GP, and reassess mums needs regularly. So glad she is here.

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Overall Experience  Overall Experience 5.0 out of 5

I have been here for 5 months and have been really pleased that I was sent here. The care has been excellent and the staff are ready to help in any way that they can. The general atmosphere is of a happy home. They are continually trying to keep the resident occupied and often have singers in on special
occasions. I would recommend Priestly Rose to any one.

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Overall Experience  Overall Experience 5.0 out of 5

My brother joined the home late last year and has settled and is very well looked after. I'm happy with his care.

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Overall Experience  Overall Experience 5.0 out of 5

I can not speak highly enough of the staff at Priestley Rose. They are kind, caring and attentive, they care for the family just as much as they care for the residents. During my sister's short stay at Priestley Rose, they organised a room so we could celebrate my sister's birthday and treated her with
care and dignity even though they knew we were going to move her because of Priestley Rose being the other side of the city and one and a half hour journey each way (never trust social workers). If we could move Priestley Rose and all the staff to our side of the city we would 100% have stayed there. We hope the new place is as good. Thanks so much everyone at Priestley Rose, you are a credit to your profession. I cannot recommend anywhere more than Priestley Rose if you live Erdington side of the city, they are truly wonderful.

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Overall Experience  Overall Experience 4.0 out of 5

We are happy with the care received from Priestley Rose.

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Overall Experience  Overall Experience 4.0 out of 5

My partner has been at PR for 10 months. He has really settled in and is content. When he arrived at PR he was PEG Fed - he now eats 3 meals a day, PEG is still used for medication and fluids still. Hoping and aiming for fluids to be taken orally and reducing the use of the PEG. He is very happy there.

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Overall Experience  Overall Experience 4.0 out of 5

I am happy with everything that is done for Mom, likes the food and the food is very good. Happy with the activities and care, can talk to staff about anything.

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Overall Experience  Overall Experience 5.0 out of 5

All fine, no concerns.

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Overall Experience  Overall Experience 3.0 out of 5

The service my mother receives is very good and also her care is good, but I feel you could try to persuade her to get out of her bedroom more often.

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Overall Experience  Overall Experience 5.0 out of 5

Although Dad was there for a short period of time before he passed away in hospital, I would like to praise all the staff for everything they did to make his last few weeks comfortable.
Our family were always made welcome during our visits and we were kept up to date on Dad's needs.

Reply from Anitha Mathew, Manager at Priestley Rose

Thank you so much for taking the time to complete the review. Much appreciated.


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Overall Experience  Overall Experience 4.0 out of 5

My aunt is well looked after. She is always clean, fed and safe which is the main priority. The staff are excellent with her and take the time to interact with her and they understand her condition. The food is well presented, nutritious and a variety is offered. As she struggles to feed herself there
is always a member of staff to help her.

Reply from Anitha Mathew, Manager at Priestley Rose

Thank you for taking time to complete the review.
We are happy to look after your aunt.


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Overall Experience  Overall Experience 5.0 out of 5

I am so very grateful that I managed to secure a place for my lovely father-in-law at Priestly Rose. The home was already known to me as my own mother was happily a resident in 2018 and 2019. My father-in-law has settled very quickly and recently told us how loved he feels in his new home, What more
could we ask for?
The home manager leads a team of truly caring, capable and compassionate staff who bring a smile to my face every time I visit. The home itself has a warm, clean and welcoming vibe with an air of calm that makes it truly special.

Reply from Anitha Mathew, Manager at Priestley Rose

Many thanks for taking the time to leave a review.
We were delighted to care for your mum during 2018-2019 and now we are delighted to care for your lovely father-in-law.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, lovely staff, always helpful. Look after my mum wonderfully. Thank you.

Reply from Anitha Mathew, Manager at Priestley Rose

Thank you for taking time to leave a review. We are happy to care for your mum.


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Overall Experience  Overall Experience 4.0 out of 5

My father was treated with dignity and respect throughout his respite. The food was good and plentiful. Everyone was friendly and polite. The manager down to the cleaning staff all called him by name. My father enjoyed his stay.

Reply from Anitha Mathew, Manager at Priestley Rose

Thank you for taking the time to leave a review. We are delighted to care for your dad.


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Overall Experience  Overall Experience 5.0 out of 5

My review of Priestlly Rose is that it provides me with a safe and comforting homelike environment.
The staff are excellent and ever willing to aid and assist me with whatever I want or have to do. I always feel at home and loved by all members of staff.

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Overall Experience  Overall Experience 5.0 out of 5

After my husband was diagnosed with life-changing health conditions, amyloid vascular dementia, I was in a position where I couldn't provide the care he needed 24/7. If it had not been for the high-quality care provided for my husband by Priestly Rose, I could not imagine how I would have coped!

Reply from Lorraine Shannon, Customer Relationship Manager at Priestley Rose

Thank you for taking the time to leave a review. We are delighted to care for your husband and in turn support you.


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Overall Experience  Overall Experience 4.0 out of 5

My father's stay at this nursing home was for approximately sixteen months and during all this time we felt the staff were excellent. They really persevered with dad in trying to get him to drink and eat and he never suffered from any bed sores whilst in their care. The nurses were excellent too and
would always keep the family updated with any issues and were always in contact with the registered doctor to keep on top of anything. The staff always made the family very welcome when we visited and they made such an effort with getting residents to participate in numerous activities. The only issue for us is that the rooms are very basic and could do with renovating.

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Overall Experience  Overall Experience 5.0 out of 5

Priestley Rose nursing home staff were extremely professional in all aspects, in caring for my relative, with dignity and respect. Staff always kept the family informed of any changes that affected my relative. I cannot thank all staff enough for the care they provided.

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Overall Experience  Overall Experience 5.0 out of 5

My husband moved into Priesley Rose at the beginning of November 2021. He is very happy and has settled in very well. Myself and the family are very happy with the care he has received. All his needs are seen to extremely well; he is enjoying the meals. Food well cooked and well presented. Staff wonderful,
everyone is so friendly, helpful and pleasant. I'm so happy with Priestley Rose.

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Overall Experience  Overall Experience 4.0 out of 5

Staff are very kind and helpful.

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Current Review Score: 9.5 (9.531)

Overview of Review Score

The Review Score of 9.5 (9.531) out of 10 for Priestley Rose is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.531 for Priestley Rose is calculated as follows: ( (103 Excellents x 5) + (68 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 179 Ratings = 4.531

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Priestley Rose is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Aug 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (0)

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Frequently Asked Questions about Priestley Rose

What types of Care is Priestley Rose registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Priestley Rose provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Priestley Rose have?

There are 37 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Priestley Rose?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Priestley Rose to the centre of Birmingham?

3.5 mile(s) as the crow flies, distance by road may be significantly further.