Priestley Rose

114 Bromford Lane, Erdington, Birmingham B24 8BZ
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9.5 50 Reviews
  • Priestley Rose, Birmingham
Priestley Rose can provide a high standard of care for a wide range of needs, welcoming both individual and dual occupancy to an environment maintained by qualified nurses and attentive care professionals.

The home takes pride in supporting each individual's well-being and happiness, with an interesting activities programme in place and seasonal food menus.

Residents are welcome to personalise their won bedrooms, while there is also access to a range of therapies via the service.

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Care Provided by Priestley Rose

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 47 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Anitha Mathew (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for Priestley Rose

  • Weekly Charges per Person
    • Self-Funded Residential Care from £869
    • Self-Funded Residential Dementia Care from £869
    • Self-Funded Nursing Care from £869
    • Self-Funded Nursing Dementia Care from £869
  • (these prices are only a guideline, please contact Priestley Rose to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • There are no restrictions the visiting times but if possible please avoid lunch and dinner times.


  • Parking

  • There is ample car parking spaces at the care home.


Priestley Rose Reviews (50)

Total of 50, showing 21-40
9.5

Priestley Rose has a Review Score of 9.5 (9.531) out of 10, based on 15 reviews in the last 2 years. Over all time Priestley Rose has 50 reviews.

Overall Experience

  • 30
  • 19
  • 1
  • 0
  • 0

Date Published

50
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35

Review from H H (Husband of Resident) published on 5 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Food: Excellent.
Carers: Very sociable and helpful. Nothing is too much for them.

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Review from Lisa J (Daughter of Resident) published on 16 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father moved here in January 2021 after his health deteriorated after a fall. Due to covid restrictions, we were unable to visit until the government lifted restrictions. We were kept up to date with my father's medical needs through phone calls from the home.
On restrictions being lift I am now
able to visit my father in his room. His room is basic but clean. We did have issues with the TV reception but that has now been rectified.
The staff are very friendly towards visitors and residents alike and always ask when I visit my father if I need anything. The food served is always good and my father always says it is nice. The nursing staff are very approachable about concerns I have had about my father and always address these concerns efficiently.
I cannot wait until visiting resumes back to normal and I am able to visit without having to book. I am at present only able to visit on Saturdays due to working full time and visiting times not fitting around my work hours.

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Review from Mary M (Niece of Resident) published on 11 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found this nursing home above all else to be kind, caring and helpful. This gives you confidence knowing your loved ones are being looked after, especially in these circumstances today with Covid.

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Review from Joanna B (Daughter of Resident) published on 5 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one all of the staff were extremely helpful. If any problems arose they were dealt with as soon as possible. Everyone is very friendly and like you to be included. The care my Mum received was second to none. She had been in two previous homes and this one is the best by a mile. Would highly
recommend them.

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Review from Stephanie O (Daughter of Resident) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom likes it here, the food is good. My Mom likes to bingo and the film shows. The staff are brilliant with my Mom and communication with the family has been excellent over these worrying times.

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Review from Evette C (Daughter of Resident) published on 17 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The past few months have been extremely difficult with the COVID-19 situation and also with the death of a family member. Priestley Rose has been very good at supporting us with the death and I understand that it must have been extremely difficult for the staff team to manage the situation. One member
of staff, in particular, has been outstanding, understanding and empathetic.

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Review from M M (Wife of Resident) published on 13 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly praise the staff at Priestley Rose for the care of my husband. It is second to none. Thye are kind, sympathetic, cheerful and caring.

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Review from T O (Friend of Resident) published on 7 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We wish to thank the management and all the staff for their wonderful care and attention you gave to our late friend, who passed away on March 13th. Thank you once again.

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Review from Vanessa C (Daughter of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Priestley Rose over five years ago and was only expected to live a few weeks. She was only six stone at the time. Within a year, from the fantastic care and support from the staff and management, my mother went from bedbound to enjoying going out and all the facilities that the home
offered. The staff always worked hard with myself and my sister to get the best for my mam. They never failed to respond to any request from us or my mother. Just to end on this note, my mams last words were I want to go home. Unfortunately, she died in hospital. It was her home at Priestly Rose and the staff were her family. I can't praise the home enough as a professional myself. Thank you to all the staff who loved and care for my mother.

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Review from P B (Son of Resident) published on 8 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Dad went into Priestley Rose on the 22nd of December 2017. The staff and management were friendly, helpful and Dad was happy. Room basic, but clean and tidy. Food was excellent. Any problems were solved, and the atmosphere was lovely. Dad passed away in the hospital on the 18th of January 2020.
We can not thank the home staff enough for all their help, support and excellent care in every way.

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Review from P W (Friend of Resident) published on 20 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been coming to Priestley Rose for 5 years. Never seen a home with such a lovely atmosphere and I have been in quite a few.

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Review from Carole W (Daughter of Resident) published on 19 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mother was a resident at Priestley Rose for a short time, she was treated with care, dignity and respect. The staff were exemplary and showed my family great compassion. Thank you all for the wonderful job that you do.

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Review from Deborah S (Daughter of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom was at Priestley Rose for 3 months before sadly passing away. The care and support that mom received was fantastic. Every member of staff we met was caring and welcoming and we cannot thank them enough.

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Review from E P (Wife of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sadly my husband passed away December 13th 2019. He was in Priestly Rose Nursing Home for 9 months before that. He was treated with kindness, consideration, and his dignity was preserved at all times. I cannot thank the staff enough. They are kind, friendly and approachable and do a wonderful job. Thank
you so much.

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Review from P S (Son of Resident) published on 13 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care at this home is exemplary in all aspects. Not only do the staff conduct themselves in a professional and disciplined way, but considerable care and affection are also afforded. For residents with more substantial care needs Priestley Rose is an ideal choice.

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Review from Janet B (Sister of Resident) published on 4 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother is a resident in this care home. He has numerous medical needs and has vascular dementia. This home provides all his needs, both personal and medical. The staff are very friendly and nothing is ever too much trouble. It is very clean, bright and cheerful. Good choice of food.

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Review from Shiela A (Daughter of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was transferred from hospital to Priestley Rose around 09.30 Thursday 29.3.2018. I visited 14.00 same day and delight! The whole home smelled nice! Greeted and helped by staff on site to go visit my mum who was settled and comfortable in bed in a single well-fitted room. She had already had lunch,
all records done and clothes labelled. Time given with staff for confirmation of information, likes and dislikes. Having visited every day since, the care given with comfort, food, bathing is of a high standard. I and other visitors arrive during the day, unannounced to find all in good order. Very pleased.

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Review from M Q (Son of Resident) published on 14 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always helpful and very friendly. I think they all look after my dad very well.
Thank you all for everything you do.

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Review from Pauline W (Sister of Resident) published on 15 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my sister went into this nursing home approx 2 1/2years ago, I have visited over 100 times. My experience over that time leads me to conclude that I would be more than happy to be a resident here myself, shall the occasion arise.

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Review from James F (Son of Resident) published on 25 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and kindness the staff gave my father was excellent, he seemed part of a family here. Nothing was too much trouble for the staff they are all a credit to my father's care.

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Current Review Score: 9.5 (9.531)

Overview of Review Score

The Review Score of 9.5 (9.531) out of 10 for Priestley Rose is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.531 for Priestley Rose is calculated as follows: ( (103 Excellents x 5) + (68 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 179 Ratings = 4.531

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Priestley Rose is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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