Priestley Rose

114 Bromford Lane, Erdington, Birmingham B24 8BZ
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9.5 50 Reviews
  • Priestley Rose, Birmingham
Priestley Rose can provide a high standard of care for a wide range of needs, welcoming both individual and dual occupancy to an environment maintained by qualified nurses and attentive care professionals.

The home takes pride in supporting each individual's well-being and happiness, with an interesting activities programme in place and seasonal food menus.

Residents are welcome to personalise their won bedrooms, while there is also access to a range of therapies via the service.

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Care Provided by Priestley Rose

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 47 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Anitha Mathew (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for Priestley Rose

  • Weekly Charges per Person
    • Self-Funded Residential Care from £869
    • Self-Funded Residential Dementia Care from £869
    • Self-Funded Nursing Care from £869
    • Self-Funded Nursing Dementia Care from £869
  • (these prices are only a guideline, please contact Priestley Rose to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • There are no restrictions the visiting times but if possible please avoid lunch and dinner times.


  • Parking

  • There is ample car parking spaces at the care home.


Priestley Rose Reviews (50)

Total of 50, showing 41-50
9.5

Priestley Rose has a Review Score of 9.5 (9.531) out of 10, based on 15 reviews in the last 2 years. Over all time Priestley Rose has 50 reviews.

Overall Experience

  • 30
  • 19
  • 1
  • 0
  • 0

Date Published

50
9
9
15
35

Review from C Q (Brother of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the time that my brother has been in the home, he has been treated very well. His needs have required a lot of help from the carers, helping him to eat, bath and toiletries. It takes special people like the carers and management to provide the care my brother needs. I find all the staff very friendly
and helpful at the home. Peace of mind to know he is ok.

Reply from Anitha Matthew, Manager at Priestley Rose

Thank you for your kind review and recognition of the efforts of our staff. It was our pleasure to serve.


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Review from Mary C (Wife of Resident) assisted by family/friend published on 9 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has provided a safe and caring environment. The staff have been very welcoming to us as a family. They have helped my husband to settle, and he has improved since being in this home. Although my husband cannot eat, it has all looked lovely. There are activities if residents want to join in
and also family events such as BBQ and summer fete.

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Review from D F (Son of Resident) published on 7 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for five months at Priestley Rose Nursing Home. She has settled in very well. It is a lovely home, very clean, bright and all the staff are very nice and pleasant. There is a wide range of meals to choose from. It is reassuring to know when we leave that she is safe and
secure at the age of 97.

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Review from E D (Sister of Resident) published on 28 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been in this nursing home for a few years. When she was able, she enjoyed the interaction with the staff. If we asked about a certain subject, they always did their best to help. I could not answer the "value for money" question, as my older brother, who always lived with her, looked after
financial details.

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Review from Alan (Son of Resident) published on 25 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is located near to the city centre and as a consequence, it is an older building. However, it is comfortable and clean and it is quite clear that there is an ongoing refurbishment project in progress. If any problems arise they are quickly attended to and the comfort and safety of residents
is always at the forefront of matters.


The staff are all very good and attentive with their primary concern being the welfare of the residents. In my experience, the residents are well cared for in all aspects of health, dietary requirements, cleanliness and physical/mental stimulation by the use of various entertainment and games. Family/friends are welcome to visit with virtually no restrictions and staff are always available for discussion should anything arise. In the event of accidents occurring contact is made with families very quickly and they are kept fully informed. This is the second home my mother has been in and she is far more settled and better cared for at Priestly Rose.


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Review from Kathleen T (Wife of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is absolutely lovely, the staff, the care workers and nurses are quite amazing. This is a very happy environment. My husband is left spotlessly clean, his clothes and night clothes are changed daily and his personal care is wonderful.
I would recommend this home to everyone.
The food is
lovely and I pay just £1.00 per day to eat with my husband daily.
We are delighted with every aspect of the home, the arranged a BBQ last week and hired a singer to entertain the guests, it was fantastic.
Well done Priestley Rose.

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Review from Maurice C (Brother of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care and attention given to our sister.
The home is clean and warm, giving a welcoming feel and all the carers are very kind and helpful.

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Review from R K (Nephew of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care and support provided for my Auntie. Carers excellent in care and support, and carers excellent in good manners and friendliness. Room was adequate, but warm and clean. Medical care is good and I was regularly informed on the state of health of my Auntie. The manager is very friendly and
always approachable. The food was good but not very luxurious. I would recommend Priestley Rose to anybody.

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Review from P N (Son of Resident) published on 1 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Priestley Rose is a clean, tidy establishment. Staff are friendly and helpful.

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Review from Sue D (Daughter of Resident) published on 17 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Priestley Rose Nursing Home from residential care in September 2014; the care that she received over the following 18 months was the best we could have wished for. She never suffered from pressure sores which had been a problem prior to the move, she always smelled fresh and clean
and was treated with dignity and compassion at all times. The care that every member of staff gave to her was very humbling.
The record keeping was always up to date; we were always able to see what she had eaten and drank and how she had slept without having to bother the nurses.
The last week of Mum’s life was a very difficult time but it was made so much more bearable by the thought and compassion showed by the staff. We would highly recommend Priestley Rose to any family looking for high quality, friendly, dignified care for a loved one.
We could single out staff to say thank you but there are far too many; such kind, devoted members of the whole team no matter what their role.

Reply from Steven Kazembe, Area Manager at Priestley Rose

Hi Sue, many thanks for the feedback. We are pleased to hear that your mum had a positive experience at Priestley Rose Nursing Home. Best wishes.


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Current Review Score: 9.5 (9.531)

Overview of Review Score

The Review Score of 9.5 (9.531) out of 10 for Priestley Rose is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.531 for Priestley Rose is calculated as follows: ( (103 Excellents x 5) + (68 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 179 Ratings = 4.531

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Priestley Rose is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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