Selly Park Nursing Home

95a Oakfield Road, Selly Park, Birmingham B29 7HW
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7.5 12 Reviews
  • Selly Park Nursing Home, Birmingham
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Care Provided by Selly Park Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned

Good to Know

  • Owner
  • Selly Park Healthcare Ltd
  • Person in charge
  • Marlene Coates (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2001

Funding & Fees Guide for Selly Park Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,000
    • Self-Funded Residential Dementia Care £950 – £1,000
    • Self-Funded Nursing Care £950 – £1,000
    • Self-Funded Nursing Dementia Care £950 – £1,000
    • RESPITE Self-Funded Residential Care £950 – £1,000
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,000
    • RESPITE Self-Funded Nursing Care £950 – £1,000
    • RESPITE Self-Funded Nursing Dementia Care £950 – £1,000
  • (these prices are only a guideline, please contact Selly Park Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Selly Park Nursing Home Reviews (12)

7.5

Selly Park Nursing Home has a Review Score of 7.5 (7.529) out of 10, based on 5 reviews in the last 2 years. Over all time Selly Park Nursing Home has 12 reviews.

Overall Experience

  • 9
  • 2
  • 0
  • 0
  • 1

Date Published

12
2
4
5
7

Review from J D (Sister of Resident) published on 17 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has settled down well here after being in several hospitals. This is due to the fact that the staff are all nice, caring and friendly. They are always there to help with a smile on their face. Keep it up folks!

Reply from Marlene Coates, Manager at Selly Park Nursing Home

Thank you so much for your kind words! We're thrilled to hear that your sister has settled in well and feels comfortable in our care. Our team is dedicated to providing a warm and welcoming environment, and it's wonderful to know that their kindness and support have made a positive impact. We truly appreciate your feedback and will continue to do our best to care for all our residents with the same level of compassion and dedication. Thank you for trusting us with your sister's care!


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Review from Georgina F (Daughter of Resident) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent over 12 months at this home and had severe dementia and was bed-bound. She was unable to feed herself but the staff ensured that she was fed and received plenty of drinks. The staff were always kind and went the extra mile to ensure that her needs were catered for. Nothing was too much
trouble and if we asked for anything it was done straightaway. When my mum was ill they kept us informed of her progress by telephone as we did not live locally.
When it was her birthday the staff presented her with a birthday cake and gathered around to wish her a 'Happy Birthday'. They also attended her funeral. My mum was happy there and loved them all. We cannot thank them enough.

Reply from Marlene Coates, Manager at Selly Park Nursing Home

Thank you so much for your heartfelt review. We are truly honoured that we could care for your mum during such a challenging time. Our team strives to provide not just care, but kindness and compassion, and we're so glad to hear that your mum felt loved and comfortable with us. It's incredibly meaningful to know that we were able to support you and your family, even from a distance. We will cherish the memory of celebrating her birthday and being there for you during her final days. Thank you for trusting us with her care, and we are grateful for your kind words.


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Review from Toni D (Niece of Resident) published on 3 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Went to see my uncle, wet through with urine even though he has a catheter. Coffee all down his clothes dried on, his hands covered in faeces. He is blind and deaf and relies on hand communication. My mother, his sister demanded he be showered. We were left waiting 90 minutes to see him. This has been
a regular occurrence. He was sat half out of a wheelchair on his own. His bed had been stripped, but the pillowcases were still on with faeces on. I work in care, have done for 34 years, this is disgusting. Three service users in a lounge not supervised in the 90 minutes we were waiting for my uncle and when I raised these issues with the staff we were met with kissing of their teeth and trying to justify why my uncle has been neglected and why is there no awareness of cross infection. I have seen staff not changing aprons and gloves between jobs. The chairs were dirty and sticky as were the floors. I am in the process of raising a safeguarding and contacting CQC today avoid this place

Reply from Marlene Coates, Manager at Selly Park Nursing Home

Regarding your feedback, recollections are varied according to your comments. Due to data protection please contact the office regarding the points you have raised.


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Review from Lucy H (Daughter of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent a very happy 18 months here. The staff could not have done more to look after her mental, emotional and physical health. She was kept safe, clean, warm, engaged in activities, and she was loved.
The home is kept very clean and Mum's room was cleaned daily. The nurses, carers and activities
team went above and beyond to help Mum find purpose and dignity at the end of her life, even though dementia was making it hard for her.
Communication with the manager and all the staff was excellent, they offered reassurance and support to our family as well as to Mum.
I would not hesitate to recommend this home to others.

Reply from Marlene Coates, Manager at Selly Park Nursing Home

Thank you for your feedback, it speaks volumes about the quality of care and dedication of the staff here at Selly Park Nursing Home. We shall pass this on to our team.


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Review from Ian L (Son of Resident) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After some initial settling problems for my mother, she has now settled. The nurses have been very patient and understanding. The staff respond quickly when my mother requires assistance. The room is cleaned daily and always in good condition.

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Review from Joshua M (Grandson of Resident) published on 8 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff I have interacted with and witnessed interacting with my family member are friendly and respectful.
Overall, clean and had plenty of hand sanitisers throughout.
The Covid procedure for entering and leaving is very thorough.

Reply from Marlene Myers, Manager at Selly Park Nursing Home

I will forward your feedback on to all the team at Selly Park Nursing Home. Thank you.


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Review from A B (Daughter of Resident) published on 23 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, happy with service.
My mother is happy with the services she is receiving in the care home.
The staff are very supportive in meeting my mother's needs.
She is reviewed regularly by the home's GP weekly.
She enjoys activities with the staff.

Reply from Marlene Myers, Manager at Selly Park Nursing Home

Thank you for your positive feedback; I will pass this on to all the team at Selly Park Nursing Home.


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Review from Mohammed P (Mother of Resident) published on 4 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant as always.
Staff are always helpful and supportive. My mom likes colouring and all the activities provided; she is also part of the choir at Selly Park and enjoys it. She likes sitting outside in the garden.

Reply from Marlene Myers, Manager at Selly Park Nursing Home

I will pass on your feedback to the at Selly Park. Thank you.


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Review from E M (Niece of Resident) published on 4 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot say anything bad about this care home. My uncle came in May 2022 when he was very ill, and the staff have had so much patience and have gone above and beyond for him. It isn’t easy being 60 and being in a care home with people a lot older than you, but the staff have made him feel so welcome
and loved.
They not only look after the residents but also care for the family too, always asking how we are and supporting us too, as it can be a very uneasy and unusual situation to be in.
I looked at the reviews and the feedback of this care home before he came, and like anyone would be, I was very weary of the experience he would receive, but I cannot thank the staff here for everything they do on a daily basis! I would highly recommend!

Reply from Marlene Myers, Manager at Selly Park Nursing Home

Thank you very much. I will pass on your feedback to the team at Selly Park teams.


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Review from D M (Son of Resident) published on 29 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service was provided for my dad. He's been here for over 12-months and is settled so well. Staff are pleasant and Dad is very content, which makes it so much more comfortable for us to know he's happy and in the right place.

Reply from Marlene Myers, Manager at Selly Park Nursing Home

Thank you for your kind words. I will pass them on to all the staff at Selly Park.


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Review from E C (Granddaughter of Resident) published on 28 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely visit with my grandfather today. Helpful and caring staff, making you feel like part of the Selly Park family - has a cosy and homely atmosphere. After not being able to meet my grandfather in person since the being of Covid, it was really refreshing and heartwarming day. Thank you to all the
staff at Selly Park for doing much-needed and amazing jobs.

Reply from Marlene Myers, Manager at Selly Park Nursing Home

I will pass on your kind word to the Selly Park team; thank you.


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Review from S S (Daughter of Resident) published on 26 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In August 2021, our elderly father moved to Selly Park Nursing Home. Visiting him has been difficult due to restrictions imposed by Covid-19, and visits have required to be booked in advance. However, staff have worked hard to facilitate these, whilst maintaining Covid-compliancy. During a lockdown
over Christmas, some staff stayed permanently on-site to ensure the wellbeing of residents... “wanting to make it as much fun as possible for them in the absence of visitors”.
Communication between nursing staff and our family is good; the lead nurse phoned us to advise about a complaint our father had made, and the action is taken – this was very reassuring. We were also notified promptly about a deterioration in his health and encouraged to visit.
Our father’s room is bright and spacious, with a high standard of cleanliness. The corridors and public rooms are also clean and tidy. Dad says he is being well looked after, but “sometimes they are slow to answer my buzzer”.

Reply from Marlene Myers, Manager at Selly Park Nursing Home

Thank you for your feedback; I will pass this on to all staff at Selly Park.


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Current Review Score: 7.5 (7.529)

Overview of Review Score

The Review Score of 7.5 (7.529) out of 10 for Selly Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.754 for Selly Park Nursing Home is calculated as follows: ( (28 Excellents x 5) + (11 Goods x 4) + (6 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 57 Ratings = 3.754

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.775 Points relating to the number of positive Reviews for Selly Park Nursing Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 4 Positive Reviews ÷ 10 = 0.4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Nov 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Selly Park Nursing Home

What types of Care is Selly Park Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Selly Park Nursing Home have?

There are 38 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Selly Park Nursing Home?

Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Selly Park Nursing Home to the centre of Birmingham?

2.6 mile(s) as the crow flies, distance by road may be significantly further.