Fees to be discussed on enquiry
Free onsite parking
Selly Wood House Nursing Home has a Review Score of 9.1 (9.104) out of 10, based on 7 reviews in the last 2 years. Over all time Selly Wood House Nursing Home has 18 reviews.
Review from Martin I (Son-in-law of Resident) published on 9 May 2024
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Review from S B (Son of Resident) published on 15 April 2024
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Review from Carol W (Cousin of Resident) published on 28 March 2024
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Review from S I (Daughter of Resident) published on 27 March 2024
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Review from Pam E (Daughter of Resident) published on 13 March 2024
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Review from J L (Wife of Resident) published on 12 March 2024
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Review from Lisa H (Daughter of Resident) published on 23 June 2023
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Review from N M (Cousin of Resident) published on 20 February 2023
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Review from C J (Daughter of Resident) published on 16 February 2023
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Review from M S (Sister of Resident) published on 4 January 2023
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Review from Lesley H (Daughter of Resident) published on 7 September 2022
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Review from Sarah H (Regular Volunteer) published on 2 August 2022
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Review from Dorothy G (Friend of Resident) published on 16 June 2022
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Review from Paul W (Son of Resident) published on 30 May 2022
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Review from Linda T (Wife of Resident) published on 27 April 2022
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Review from Sonia J (Daughter of Resident) published on 7 February 2022
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Review from Diane W (Daughter of Resident) published on 24 August 2020
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Reply from Beverley Murrain, Registered Manager at Selly Wood House Nursing Home
Thank you, Diane. It was a pleasure and honour to care for your family. Our main aim is to always provide care and support in a loving, supportive and respectful environment and I'm glad we achieved that for you and your family.
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Review from D S (Daughter of Resident) published on 16 December 2019
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Reply from Beverley Murrain, Registered Manager at Selly Wood House Nursing Home
Thank you for your feedback. We always act in the best interests of the resident, and as care providers, we have a duty of care to acknowledge when we are unable to meet the needs of an individual, we would be doing a disservice if we did not. We also understand that any decision resulting in a placement coming to an end is disappointing, our primary aim is to strive to meet the needs of individuals to the best of our ability.
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The Review Score of 9.1 (9.104) out of 10 for Selly Wood House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.675 for Selly Wood House Nursing Home is calculated as follows: ( (56 Excellents x 5) + (27 Goods x 4) ) ÷ 83 Ratings = 4.675
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.429 Points relating to the number of positive Reviews for Selly Wood House Nursing Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 7 Positive Reviews ÷ 9.6 = 0.729
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Joined: 2024
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