Wyndley Grange Nursing Home

2 Somerville Road, Sutton Coldfield B73 6JA
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9.4 38 Reviews
  • Wyndley Grange Nursing Home, Sutton Coldfield
For nearly 20 years, Wyndley Grange Nursing Home has been a family-run business that provides comfortable and spacious accommodation with stunning views. The home is situated on the outskirts of Sutton Park Nature Reserve and offers 64 beautifully presented bedrooms, some of which overlook Wyndley Pool.

The family business takes great pride in its compassionate staff and their unwavering dedication to providing exceptional care for all residents. Their services range from nursing and dementia care, up to end-of-life decision-making. With a Good rating in all five areas by the CQC (July 2023), Wyndley Grange continues to strive for excellence.

One of the core values of Wyndley Grange is preserving the dignity, individuality, and privacy of each resident. The home offers a warm and caring atmosphere and is sensitive to the ever-changing needs of its residents, whether they be clinical, therapeutic, cultural, psychological, spiritual, emotional, or social. The home actively encourages residents to take part in developing their individualised care plan, and values the input of family and friends in the decision-making process.

At Wyndley Grange, all staff members share a passion for providing the highest standard of care. They are trained to maintain the home's high standards, and participate in a continuous training program. The home's primary focus is the well-being of residents, and staff members deliver programs designed to promote mental alertness, self-esteem, and social interaction.

Care Provided by Wyndley Grange Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Nick Murch (Registered Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (56)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (34)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Wyndley Grange Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,375
    • Self-Funded Residential Dementia Care £1,350 – £1,450
    • Self-Funded Nursing Care £1,100 – £1,375
    • Self-Funded Nursing Dementia Care £1,350 – £1,450
    • RESPITE Self-Funded Residential Care £1,535 – £1,635
    • RESPITE Self-Funded Residential Dementia Care £1,635 – £1,735
    • RESPITE Self-Funded Nursing Care £1,535 – £1,635
    • RESPITE Self-Funded Nursing Dementia Care £1,635 – £1,735
  • Fees vary based on Room and Facilities. Except RESPITE fees, All other fees quoted are exclusive of FNC funding.


  • (these prices are only a guideline, please contact Wyndley Grange Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Viewing by appointment is recommended (especially weekends). It is understood that sometimes appointments are difficult to arrange. The home asks that visitors call 1 hour before viewing. This is to ensure that someone is available to show visitors around the Home, without compromising care for current residents.


  • Parking
  • Parking is available on site. If no available spaces, the local leisure centre next door has parking facilities available.


Wyndley Grange Nursing Home Reviews (38)

Total of 38, showing 1-20
9.4

Wyndley Grange Nursing Home has a Review Score of 9.4 (9.448) out of 10, based on 9 reviews in the last 2 years. Over all time Wyndley Grange Nursing Home has 38 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My Mum was a resident for over 6 years. The management were always very supportive (a huge advantage of not dealing with a larger faceless group but directly with the owners).
The staff were very kind and cared for my Mum in a very compassionate and loving way
the staff were always very helpful to
my family and me and little things like arranging lunch on our own was never a problem.
Over the time my Mum had several admissions to hospital and they always welcomed her back at any time of the day which were very useful with transport arrangements.
On the day of Mums funeral, the staff all came out and paid their respects and some of the staff attended the funeral which was really lovely.
The home did the best for Mum and sometimes I knew care was more important than profit.
I would strongly recommend that any families looking for a nursing home in the area should certainly visit Wyndley and spend some time with the manager and the staff.

Reply from Guy Murch, Director at Wyndley Grange Nursing Home

Thank you so much for your heartfelt words and for sharing your experience. It was a privilege to care for your mum over the years, and we are truly grateful for the trust you placed in us. Providing compassionate, personal care has always been at the heart of what we do, and knowing that your mum felt loved and supported means so much to us. It was important to us that she always felt at home, whether returning from hospital or simply spending time with family. Your kind recommendation means a great deal to us, and we hope it helps other families find the right home for their loved ones. Please know that you and your family will always be part of the Wyndley community, and we send you our warmest wishes.


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Overall Experience  Overall Experience 5.0 out of 5

We were advised Mom was very poorly requiring end-of-life care, we were devastated, no longer being able to care for her at home, reluctantly agreeing for her to move into care not knowing what to expect. From day one staff were amazing, treating Mom with dignity and respect, taking care of not only
her medical needs but personal care, she was bed-bound and extremely frail. We visited every day, always met with friendly greetings from everyone, kept up to date with medical developments, changes were promptly dealt with, ensuring she was as comfortable as possible. Someone was always on hand to discuss any concerns. When Mom passed as throughout her care we were kept informed, and were able to spend her final moments with her. We cannot thank everyone enough for looking after not only Mom but us as a family during those last few weeks. We would assure anyone looking for care for a family member Wyndley Grange should be top of your list, the staff are amazing, we cannot praise them highly enough.

Reply from Guy Murch, Director at Wyndley Grange Nursing Home

We are truly sorry for your loss and want to express our deepest condolences to you and your family. It was an honour to care for your beloved Mom during her final time, and we are grateful that we could provide comfort and support to both her and your family during such a difficult time. Your kind words mean the world to our team, who are dedicated to treating every resident with dignity, compassion, and respect. Knowing that we were able to bring you reassurance and comfort during this journey is incredibly humbling. Please know that our thoughts are with you, and if there is ever anything we can do to support you further, don't hesitate to reach out. Thank you again for your trust in us.


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Overall Experience  Overall Experience 5.0 out of 5

Mum came to Wyndley Grange at the end of May initially for respite care having had the latest of many recent falls. The Management and Nursing team acted very promptly after our enquiry and couldn't have been more helpful. After a few weeks Mum came to the realisation that she could no longer care for
herself and has become a resident. She has a lovely spacious room overlooking the garden and can get out to the lovely covered garden terrace to sit and read or take a bit of exercise. All the staff are friendly and kind from the Nurses, Carers, Housekeepers, Receptionists to the lovely maintenance men. I have peace of mind that all her needs are catered for and she is in a secure and safe environment.

Reply from Guy Murch, Director at Wyndley Grange Nursing Home

Thank you so much for taking the time to share your heartfelt experience with Wyndley Grange. We're truly grateful for your kind words and are delighted to hear that your mum has found comfort and safety with us. It's wonderful to know that she enjoys her spacious room and the beautiful garden terrace, creating a homely and peaceful environment for our residents is so important to us. We're also pleased that our team has made a positive impression on both you and your mum. From the Nurses and Carers to our Housekeepers and Maintenance team, every member of our staff strives to provide the best possible care and support, and it's rewarding to hear that their dedication is appreciated. Your peace of mind means the world to us, and we're committed to ensuring that your mum continues to receive the compassionate care she deserves. If there's ever anything more we can do to support her or your family, please don't hesitate to let us know. Thank you again for your lovely feedback.


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Overall Experience  Overall Experience 5.0 out of 5

My mother went to hospital where she reached a point in May 2023 where the efforts of the doctors were having no positive effect and just causing her stress and anxiety so it was agreed to stop treatment. We were offered a move to Wyndley Grange.
The people there treated her with the utmost care and
respect in all aspects of her stay. As she got weaker the type of help was modified to suit her needs and ensure that she was comfortable. Trips to the lounge stopped because she didn't want to go. She could barely move in bed and ate very little but they did all they could to encourage her. When we visited the staff told us how she was doing, nursing staff were always available for Mother and to help us understand what was happening. When the time came we were contacted and went to see her, the nursing staff were brilliant, sympathetic and understanding both with Mother and those of us visiting.
Can't thank them enough.

Reply from Guy Murch, Director at Wyndley Grange Nursing Home

We're grateful for your thoughtful feedback about your experience at Wyndley Grange Nursing Home. Your kind words mean a great deal to us. Ensuring the highest level of care and support for our residents and their families, particularly in difficult times, is our top commitment. We feel privileged to have been chosen for your mother's care and are pleased to have brought comfort to both your mother and father. Your appreciation is highly valued by our team, and testimonials like yours inspire us to keep delivering outstanding care and compassion to all our residents.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Wyndley Grange for almost 2 years. During that time we found the staff at the care home to be very caring and professional and they became almost a second family to Mum.
During Mum's last few months in the home, she was very ill and became increasingly frail. The staff
were amazing treating her with dignity and respect and were very caring and empathetic to her needs. It gave us as a family great peace of mind knowing that she was being so well looked after at all times of the day and night.


When we knew mum was the end of her life we could not have asked for more. The nursing team were always on hand to talk to us and explain what was happening, what medication she was on and the next steps. The staff supported us as a family as well as the care they gave mum to make her as comfortable and as pain-free as possible in her last few days.


I would not hesitate to recommend Wyndley Grange as a care home. The staff are wonderful and the care is second to none.


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Overall Experience  Overall Experience 5.0 out of 5

We could not be happier with the care our mother received here during the last 2 months of her life. We had to choose a home quickly and feel so fortunate we chose Wyndley Grange Nursing Home. The staff here have been amazing, demonstrating real care and empathy, not just for my mom but my father on
his regular visits. The whole experience was as positive as it could have been and I can only thank everyone at Wyndley Grange for their support at a most difficult time.

Reply from Guy Murch, Director at Wyndley Grange Nursing Home

Thank you for taking the time to share your experience with Wyndley Grange Nursing Home. We deeply appreciate your kind words and feedback. It is our highest priority to ensure that all our residents and their families receive the utmost care and support, especially during challenging times. We're honoured that you chose Wyndley Grange for your mother's care and are glad to have been a source of comfort to both your mother and father.
Please know that your gratitude means a lot to our team. It is reflections like yours that motivate us to continue providing exceptional care and compassion to all our residents.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Wyndley since May 2022. She is bed bound and suffers from advanced dementia. She is 89.
Wyndley is Mum's fifth stay in a care home. All different.
Wyndley is without doubt the best care home she has stayed in for many reasons. Her room is great. The staff are amazing. Professional,
caring, pleasant, and thorough. There are no agency staff as all the staff at Wyndley want to work there and care about what they are doing. Nothing is too much trouble.
My father who is 93 visits Mum every day. He lives alone. He has just had a week's respite at Wyndley due to illness. Although he has no plans to return as he wishes to remain independent, he only had good things to say about his stay.
The manager is always available. Any needs you have he is only too happy to accommodate.

Reply from Guy Murch, Director at Wyndley Grange Nursing Home

Thank you sincerely for taking the time to share your experiences regarding your mother's stay at Wyndley Care Home. We deeply appreciate your kind words and positive feedback.
It warms our hearts to know that you have observed and appreciated the dedication, care, and professionalism that our staff brings to their roles every day. Our aim has always been to provide a comforting, secure, and nurturing environment for all our residents, and your testimony validates our efforts in this direction.
We are delighted to hear about your father's positive experience during his respite stay, even if it was brief. Our doors are always open to him, and we wish him continued good health and independence.
Please be assured that we will pass on your compliments to our team, and especially to the manager whom you've highlighted. Positive feedback such as yours serves as a tremendous morale boost for our team and encourages us to strive even harder to maintain and improve our standards of care.


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Overall Experience  Overall Experience 5.0 out of 5

If I could put 100 stars here for Wyndley Grange Nursing Home, I would. They cared for my mother in the last three months of her life, treating her with kindness and respect in her final journey.
Having moved my 95-year-old mother from another care home, believing this brand would provide the best
care for her as her condition deteriorated, I could not have been more wrong. The need to move Mum became desperately urgent.
The Wyndley Grange team were supportive, communicative and very caring at every single level - I honestly cannot fault them. They understood her needs clinically and emotionally. I believe this greatly helped to improve her behaviour and state of mind as her conditions took hold. An immense relief.
I was kept informed of every change in my mother's care with the reasons behind this. As a daughter, I was so grateful for this support, as it removed so much stress.
Wyndley Grange offers the best care possible, and I would not hesitate in recommending this home.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was made to feel very welcome. Staff were all friendly and caring. They made sure she settled well.
The room was modern and well decorated and furnished. She enjoyed sitting looking out over the gardens.

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Overall Experience  Overall Experience 5.0 out of 5

Very kind, well-mannered. I would like to come here when my illness becomes end-of-life.

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Overall Experience  Overall Experience 5.0 out of 5

I viewed several nursing homes prior to my decision to recommend The Grange to my aunt. With the ongoing care and attention, I am convinced I have made the right recommendation., My aunt lived alone for 23 years, she has adapted well to the home, meeting people and staff has lifted her lifestyle and
spirit.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for the last 9 months of her life. I can honestly say she had the best care we could have ever wished for. After her health declined to require 24hr care in the middle of a pandemic we took her to Wyndley Grange Nursing Home and the staff couldn’t do enough to help her or us.
My mother was extremely happy with the care provided, the food was to the highest standards and their compassion was second to none. The activities team went above and beyond to ensure we had regular video calls whilst we couldn’t visit. There was nothing that was too much for them, they’d regularly sort out her mobile phone, fix her TV remote and always on hand to chat. The nurse's teams also spent time talking to her, reassuring her when she was anxious and they always kept us up to date on her care. The end of life care was exemplary, not only did they care for my mother in her final hours but they supported my sister throughout her time with our mother. I highly recommend this nursing home.

Reply from Nick Murch, Director at Wyndley Grange Nursing Home

Thank you so much for those kind words and please pass on my condolences to the family. I will also pass on your thanks to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My auntie went to stay at Wyndley Grange Nursing Home and I couldn't be happier, this is a great home with lovely staff. Management are very supportive and nothing is too much trouble. I would highly recommend and I couldn't wish for a better place for my auntie to be in.

Reply from Nick Murch, Registered Manager at Wyndley Grange Nursing Home

Dear Katy, thank you for those kind words and it is a privilege to care for your Auntie. See you soon.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Wyndley Grange for 18-months, and I have been so happy with the care she has received in that time. After a period of her struggling at home, and unfortunately seeing her health and well being deteriorated, we made the difficult choice of finding a care home for her.
After viewing a few homes in the area, we were instantly impressed with Wyndley Grange, the home was clean, bright and the staff very friendly, so it was our first choice, and we're so happy to get her a room. We worked with the team at the home to put a personal care plan in place. I am pleased to say, my mother has improved dramatically since being a resident, and her quality of life is superb.

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Overall Experience  Overall Experience 5.0 out of 5

As a family, we are very pleased with the care given to my sister. She was provided with excellent medical and personal care; given a caring home that was safe and secure. She was always treated with dignity and made to feel she was part of a caring environment. We were always made to feel welcome and
given support to deal with and changes that took place in her condition or treatment.

Reply from Jody Lawton, Marketing Manager at Wyndley Grange Nursing Home

Thank you Brenda, it was such a pleasure to care for your sister. She was part of our family and we miss her very much. It would be lovely to see you again, please keep in touch.
Take care,
Jody.


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Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was cared for with compassion and kindness by the staff at Wyndley Grange, until he sadly passed away in March 2020.


Wyndley made sure that, for the last 2 years of his life, he was safe, and tended to his dementia needs in a professional and caring manner.


He enjoyed joining

in with the activities at Wyndley, and especially enjoyed being able to sing his favourite songs with a microphone when the singer came each month.


My father-in-law was blind, but this disability did not interfere in any way with his care, which was second-to-none. Activities staff gave him brail books to read and allowed him to play his favourite music each day. They were tentative and careful when it came to mobilising my father-in-law around the home and his care needs were always met in a dignified and timely manner.


When we came to visit, it felt like home. The staff were friendly, warm, polite and hard-working. They always made us feel very welcome.


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Overall Experience  Overall Experience 5.0 out of 5

I really used to enjoy visiting this home to see my friend. We enjoyed having a catch up over a nice cup of tea. The staff are wonderful and nothing is ever too much trouble. When everything goes back to normal I am really looking forward to visiting again.

Reply from Nick Murch, Registered Manager at Wyndley Grange Nursing Home

Thank you, I'm glad you enjoyed your visits. In the next week or so we will be launching our NEW visitor pods so we can welcome you back very soon.


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Overall Experience  Overall Experience 5.0 out of 5

My wife was quite poorly having been discharged from hosptial with COPD. The care and attention was first class, couldn't fault the staff or the facilities. Sadly my wife passed, peacefully away last year, with her sons and me by her side. Everything was treated with dignity.

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Overall Experience  Overall Experience 5.0 out of 5

The care and attention my mother-in-law received while at Wyndley Grange was amazing. She was treated with such care and dignity. All the staff showed so much respect when talking to her and our family. I am so grateful that in the last months of her life where we could no longer look after her at home.
She had such kind and compassionate people to care for her.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough. The care my mother received was excellent.

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Current Review Score: 9.4 (9.448)

Overview of Review Score

The Review Score of 9.4 (9.448) out of 10 for Wyndley Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.845 for Wyndley Grange Nursing Home is calculated as follows: ( (88 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 103 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.603 Points relating to the number of positive Reviews for Wyndley Grange Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 9 Positive Reviews ÷ 12.8 = 0.703

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Nick

Nick Murch

Job Title: Registered Manager

Joined: 2005

Nick is the Registered Manager and Care Provider.


Guy

Guy Murch

Job Title: Registered Manager

Joined: 2005

Guy is the Registered Manager and Care Provider.


No image found

Jelena Latosev

Job Title: Deputy Manager

Joined: 2021

Jelena has wealth of Senior Nursing and Management experience spanning over 20 years.


Jane

Jane McDonnell

Job Title: Quality Lead

Joined: 2017

Jane is the Quality Lead at Wyndley Grange Nursing Home.


Lucy

Lucy Holmes

Job Title: Accounts Manager

Joined: 2014

Lucy is the Accounts Manager at Wyndley Grange Nursing Home & Homecroft Residential Home


Frequently Asked Questions about Wyndley Grange Nursing Home

What types of Care is Wyndley Grange Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wyndley Grange Nursing Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Wyndley Grange Nursing Home have?

There are 56 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Wyndley Grange Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wyndley Grange Nursing Home to the centre of Sutton Coldfield?

0.6 mile(s) as the crow flies, distance by road may be significantly further.