Abbey Park Nursing Home

Humber Road, Abbey Park, Coventry CV3 4FE
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9.6 100 Reviews
  • Abbey Park Nursing Home, Coventry
At MHA Abbey Park, care is tailored to meet the evolving needs of each resident, whether they require residential, dementia, general nursing, and dementia nursing care, ensuring they feel comfortable, valued, and respected. The home offers 84 en-suite bedrooms, including self-contained care suites, which can be personalised to reflect individual requirements.

The home have vibrant communal spaces like the ‘Abbey Arms’ bar, a sensory garden, a sanctuary room and residents with dementia enjoy music therapy to ensure every day is filled with excitement and fun filled activities. Secure pathways wind through beautifully landscaped areas filled with vibrant flowerbeds and raised planters, creating spaces for residents to explore and connect with nature.

Its easy to understand why mealtimes are so important at Abbey Park. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

Abbey Park is set in the heart of Coventry, with views of Whitley Common and within close proximity to cultural landmarks like Coventry Cathedral, Abbey Park combines tranquillity with accessibility, making it a home where you can truly thrive. Whether you’re searching for yourself or a loved one, for short stays, nursing or dementia care, the team at Abbey Park are here to help.

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Care Provided by Abbey Park Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Older Person Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 84 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Tina Thompson (Home Manager)
  • Admission Criteria
    • Requires nursing as deemed by RNCC Assessment
    • Ages 60+
  • Room Information
    • Single Rooms (84)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Abbey Park Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,349 – £1,421
    • Self-Funded Residential Dementia Care £1,389 – £1,464
    • Self-Funded Nursing Care £1,721 – £2,114
    • Self-Funded Nursing Dementia Care £1,775 – £2,203
  • (these prices are only a guideline, please contact Abbey Park Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Abbey Park Nursing Home Reviews (100)

Total of 100, showing 1-20
9.6

Abbey Park Nursing Home has a Review Score of 9.6 (9.584) out of 10, based on 16 reviews in the last 2 years. Over all time Abbey Park Nursing Home has 100 reviews.

Overall Experience

  • 91
  • 8
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100
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Review from Lisa B (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is 93 and has been a resident at Abbey Park for almost four years now and I consider that she is very fortunate to be there. From the outset, they cared for Mum with great kindness, dignity and patience and became like an extended family to her and us. All the staff really do care about their
resident's mental and physical wellbeing and they extend that to the wider family as well. They always try to encourage everyone to treat Abbey Park as if it were their own home and join in with the daily variety of stimulating sessions and regular events. With their help, Mum has eventually settled down nicely and has even regained her sense of humour which makes visiting a lot more pleasant and enables us to spend quality time together now. I honestly think that Abbey Park is a lovely place with a nice atmosphere and the dedicated staff have worked wonders with my mum, for that I am truly grateful.

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Review from K W (Granddaughter of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan's very happy here - all the staff are great and she loves the different activities that she can get involved with and that there is such a range of activities. Thanks to the staff and everyone involved.

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Review from D A (Husband of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife always says she likes the staff and the home but she would rather be at home. She has never once in 10 months passed a negative comment re the home. I, her husband appreciate how well the staff is coping with the never-ending query "When am I going home?".
Please keep up the very good work.

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Review from Mary D (Daughter of Resident) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our Mum and Dad were residents at Abbey Park. Mum initially in Avon and then she moved to Arden when Dad joined her there. Our parents were cared for with compassion, care and respect. Any problems or questions we had were dealt with quickly and communication with us was open and honest. The staff on
both Arden and Avon were for the most part incredible. They worked hard to develop trust and understanding, particularly with Mum. It's not easy when you work with people with Dementia. Thank you all for taking care of our parents with such care, commitment and fun.
Sadly both of our parents have now passed away, Mum on 15th July 2024 and Dad just 11 days later on 26th July. The whole team at Abbey Park were kind and respectful towards our family and supportive. Thank you all.

Reply from Julie Rogers, Admin Manager at Abbey Park Nursing Home

Thank you so much for taking the time to leave a review. We will pass on your kind words to the care staff on both Avon and Arden. We were really happy that we were able to offer both Mum and Dad a placement at the home so they could spend their time together


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Review from Steve Q (Son of Resident) published on 8 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and care is excellent.
Lovely gardens lovely food.
I'm made to feel welcome here. Mum does lots of activities and enjoys them, my mum had been on trips and has settled in really well.
Recommended to all.

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Review from Paul T (Son of Resident) published on 1 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Simply brilliant....this is our family's experience of Abbey Park. The culture of care runs deep and wide at this excellent run home. The whole experience of securing a place for a much loved mother and wife has been exceptional, we thought it would be a traumatic experience but in reality, we struck
gold. Abbey Park has exceeded all of our expectations, every member of staff has that special quality of compassion for caring for those in need... it's simply brilliant and I would recommend the facility in a heartbeat.
If you have someone that you love, who is in need of care, this is the place for them, nothing is too much trouble. As a family we have been blown away by the activities, the food, the space, the freedom of choice and ultimately the care... it truly is exceptional.
Management made the process of admission painless, when they said they would do something, they did. 5 stars from us, I/we couldn't fault you.
Thank you Abbey Park.

Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for taking the time to leave your review. Your kind words are so humbling and these will be passed onto the care team who will be delighted to hear such positive feedback. We understand it is a difficult decision to make for your loved one when needing to find full-time care. We are truly honoured by your feedback and thrilled that Mum has settled so well at Abbey


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Review from D T (Daughter of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Abbey Park for just over a year now.
When Mum moved in she was nervous and anxious but soon settled and made friends with the staff and residents.
The staff is hard-working, patient, kind, and caring and treats residents like they are their own family.
When I visit I feel welcome
and often chat with Mum and the other residents who are all lovely, we often have a bit of a sing song, even though I may cause it to rain with my singing.
The food is fresh and tasty with choices which is good, as mum can be fussy.
Mum likes activities like Bingo, crafting, and singing, especially if there is a singer on.
The managers are all friendly and approachable, so if there are any problems, queries, or anything I need help with regarding Mum, I know I can knock on their door.
The building is spotless, clean, and tidy, with a lovely smell of air freshener, as the cleaning staff work hard to ensure that it is kept this way.
I would recommend Abbey Park to everyone.

Reply from Julie Rogers, Admin Manager at Abbey Park Nursing Home

Thank you for taking the time to review the home, it is lovely to hear such positive feedback and we will ensure this is passed onto the staff. We quite often listen to your singing at lunchtime, the residents thoroughly enjoy your company and you always manage to make them smile and laugh.


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Review from T W (Niece of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has been a resident at the home for almost three years. On arrival, she was unhappy and confused, and continually questioning why she couldn’t be in her own home. But, despite the restrictions of the Covid pandemic, she settled in well, and is now a happy member of the Abbey Park “family”.
She looks well, and it is obvious that the staff are looking after both her physical, and mental health. As a member of her family, I am made to feel welcome, I always feel comfortable when visiting, and all members of staff are approachable and friendly. Residents are encouraged to socialise, and have regular entertainment and activities. I have visited several care homes over the past few years, and Abbey Park is, by far, the best I have encountered.

Reply from Julie Rogers, Admin Manager at Abbey Park Nursing Home

Thank you for taking the time to leave a review. We are delighted to hear that your aunt has settled well into the home. We will ensure we pass on your positive comments to the staff who I am sure will be very happy to hear such lovely feedback.


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Review from N W (Son of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Abbey Park Nursing Home for eleven months and every dealing I’ve had with all staff has been excellent. My mum is looked after extremely well and has improved in herself since being here. She has a great interaction with the staff who have also built up a good relationship with my
dad who says he feels like part of the Abbey Park family himself. I cannot recommend the home highly enough.

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Review from Jodie S (Daughter of Resident) published on 15 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad recently stayed at Abbey Park for a short period. The staff were so kind and welcoming. Everybody was so helpful from maintenance and kitchen staff, nurses and cares, nothing was too much trouble. The office and management staff were wonderful and couldn't do enough for us as a family, highly
recommended to all.

Reply from Julie Rogers, Admin Manager at Abbey Park Nursing Home

Thank you for taking the time to leave a review. We will pass on your kind words to the team.


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Review from C P (Daughter of Resident) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was only at Abbey Park for a short time, but I cannot express the professionalism which we encountered from every member of staff at Abbey Park.
The staff in the Arden Ward made my dad's last few months comfortable and peaceful - we were shown nothing but kindness.
For this, we will be forever
grateful.

Reply from Julie Rogers, Admin Manager at Abbey Park Nursing Home

Thank you for taking the time to leave a review. We will pass on your kind words to the team on the Arden unit.


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Review from Sohail B (Son of Resident) published on 2 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I believe the staff deliver a high quality of care in very, very challenging circumstances. Are there any occasions when I could make a negative comment, of course, the answer is yes. However, we have to consider all of the patients will be asking for attention often at the same moment in time.
I personally
could not deliver anything the quality of care that Abbey Park Nursing Home provide.
I have always found the care home manager extremely approachable and willing to listen to any comments I make. I can't think of a better care home than Abbey Park.

Reply from Julie Rogers, Admin Manager at Abbey Park Nursing Home

Thank you for taking the time to leave a review. It is always lovely to hear positive comments so we will ensure these are passed onto the staff and management team.


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Review from R H (Stepson of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My step father was cared for over a period of time throughout the summer, allowing our family some time to celebrate our wedding abroad knowing he was cared for just as we could have hoped for. During his respite stay, the staff and management could not have been any more accommodating. The food, activities
and staff were excellent. We could not of wished for a more perfect care home for him to stay. A huge thank you to all the staff at Abbey Park.

Reply from Julie Rogers, Admin Manager at Abbey Park Nursing Home

Thank you for taking the time to leave a review. I will ensure your kind words are passed on to the care team.


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Review from Joanne O (Daughter of Resident) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Abbey Park for almost 3.5 years. He’s had some poor health in the last few weeks and the care he has received is second to none. The staff show genuine affection for Dad and can always get a smile and twinkle in his eye. The care staff are an absolute credit to Abbey Park. Thanks
to 2 staff members in particular, for being so approachable with any concerns regarding my dad's health and ongoing health.
Had a lovely visit today with Dad, it was nice to see him out of bed and looking so smart, even the little touches of Dad wearing his aftershave.
Thank you, for all you’ve done to support Dad and us as a family.

Reply from Julie Rogers, Admin Manager at Abbey Park Nursing Home

Thank you for taking the time to leave a review. It is lovely to hear your kind words, which I will ensure are passed on to the care and management team.


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Review from Zala B (Daughter of Resident) published on 13 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My review covers a period of almost 4 years during which time our frail, vulnerable elderly mother who is totally blind and has progressive Alzheimer’s, continues to be let down by inconsistent poor care. (Self-funding)
Whilst there are many kind carers, the home is poorly led, poorly managed by the
incumbent manager who is not accountable for poor decision making and epic fails. Frequently off site, she appears not to be motivated by delivering safe nor compassionate care.
The latest let down ( there are numerous - all evidence based) our mother‘s lunch was deposited on her lap. She was left in her room with no light bulb and no TV on. She is supposed to be supported with food/is all care but frequently neglected on key aspects. This home needs an urgent CQC review without advance notice.
A high turnover of staff. A home that needs a competent new manager with a finger on the pulse. Numerous fails monthly. No accountability by the post holder. Evidence based.

Reply from Samantha Williams, Area Manager at Abbey Park Nursing Home

Please be assured we take all feedback very seriously. I am aware of several complaints that you have made to the home and external bodies during your mother’s stay at Abbey Park, in relation to both care and management concerns, all of which have been thoroughly investigated at home level and via CCG, CQC and Safeguarding. I am also aware you been kept informed of findings and outcomes following any investigation. It is important to note that the home has never been requested to take any action in relation to your mother’s care, however, the Home Manager adopts a positive approach to all concerns raised to consider ways to continually improve the service.
The Home Manager is very experienced and alongside her team, work well together to ensure the home is safe, monitored and that residents are supported appropriately. I am sorry you do not feel this has been your experience but to offer you reassurance, the Home Manager is currently working in partnership with local CCG to achieve a positive outcome for all parties involved.


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Review from C M (Granddaughter of Resident) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been in Abbey Park Nursing Home on respite twice and now is in permanently. She has dementia and was currently living with my mum but it was too much for my mum to cope with Since being in Abbey Park permanently, we have been so happy with the care, the staff and manager and deputy have
been absolutely amazing and so great. My grandma looks amazing and is well looked after having no concerns, my grandma looks amazing there and is happy there, they have a great understanding of dementia. I know what my grandma is like, I know she is very tearful and can be hard at times but the staff are very reassuring. I love coming to see my grandma, she looks the best she has ever looked and I know she wouldn't get care like she gets there anywhere else. There is plenty there and everyone there goes above and beyond. I've brought my children there and they love coming to see my grandma. The activities they offer there are brilliant for people with dementia and elderly, the staff do an amazing job.

Reply from Julie Rogers, Admin Manager at Abbey Park Nursing Home

Thank you for taking the time to leave such a lovely review. I will pass on your wonderful comments to the team.


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Review from Rich C (Son of Resident) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the time we met the management staff and Dad moved in we knew it would be the right place for Dad. He arrived at the Abbey Park Nursing Home on a Thursday after two spells in hospital and needed nursing care. Straight away the staff on the Arden Suite made my dad and family very welcome. Dad was
97 years old he was treated with dignity, kindness, and respect. The end-of-life care was very good during which time the family were given all the support and help we needed. We were glad Dad spent the last days of his life in a kind, caring, loving environment. All the staff from the nursing staff to the kitchen staff are a credit to Abbey Park Nursing Home.

Reply from Julie Rogers, Admin Manager at Abbey Park Nursing Home

Thank you for taking the time to complete a review. It is lovely to hear such positive feedback and the staff will be humbled by your kind words which I will ensure are passed on to the team.


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Review from Stuart J (Husband of Resident) published on 11 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found it difficult to find a place I felt comfortable with for my wife who is in the late stage of early-onset Alzheimer’s. In Abbey Park, I have found a place where the quality of care and the friendliness of the staff ensure my wife returns home after respite both content and relaxed. First and
foremost, it is so reassuring to deal with staff on a specialist unit who are so well informed and equipped to deal with younger people with Alzheimer’s. They are very professional in their care and quickly respond to any concerns or questions you as a carer might have. Home is always spotlessly clean and staff make a determined effort to become well acquainted with their residents. My wife has been in for three periods of respite, yet the care continued to be of a high quality each and every visit. For me and my family, this is our first port of call when respite is required and we will make arrangements to fit in with the availability of a bed. I can think of no higher recommendation.

Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for taking the time to leave a review. It is lovely to hear such positive feedback and we will pass your kind words on to the team


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Review from J S (Daughter of Resident) published on 11 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose to move my dad to Abbey Park 4 years ago following a change in his home circumstances. I was apprehensive about sending him to a care home but from the moment I walked in on my first visit, I could tell that this was an amazing place. Prior to the move, Dad had received care at home following
a severe stroke. From day one in Abbey Park, his quality of life was so much better and his physical and mental health improved greatly, he absolutely loved it and never tired of telling everyone so. He was so well cared for and visiting family and friends were always welcomed. Abbey Park staff also did a fantastic job throughout the pandemic keeping him safe and keeping us well informed and involved. I could not have wished for a better place for him to be during that difficult time. When Dad passed away recently his end-of-life care was professional and dignified. The staff at Abbey Park are amazing and I cannot thank them enough.

Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for taking the time to leave this review. Your review is heart-warming to read, thank you so much, your comments will be shared with the team who I am sure will be humbled by your kind words.


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Review from Caroline G (Daughter of Resident) published on 11 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we cannot speak highly enough of Abbey Park. The Home Manager is an inspirational leader of a team of staff who are caring, friendly, welcoming, and everything you could wish for your loved ones. They cared for both Dad and Mum and the challenges of covid. They go above and beyond, providing
a real home, where family are valued as well as the residents. Such an amazing place.

Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home

Thank you for taking the time to leave this review. Your review is heart-warming to read, thank you so much, your comments will be shared with the team who I am sure will be humbled by your kind words


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Current Review Score: 9.6 (9.584)

Overview of Review Score

The Review Score of 9.6 (9.584) out of 10 for Abbey Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.691 for Abbey Park Nursing Home is calculated as follows: ( (153 Excellents x 5) + (20 Goods x 4) + (9 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 188 Ratings = 4.691

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.893 Points relating to the number of positive Reviews for Abbey Park Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8. 15 Positive Reviews ÷ 16.8 = 0.893

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Frequently Asked Questions about Abbey Park Nursing Home

What types of Care is Abbey Park Nursing Home registered for?

Older Person Care, Dementia, Eating Disorders & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbey Park Nursing Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Abbey Park Nursing Home have?

There are 84 Single Rooms.

What are the Facilities & Services at Abbey Park Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Abbey Park Nursing Home to the centre of Coventry?

1.5 mile(s) as the crow flies, distance by road may be significantly further.