Allesley Hall has a Review Score of 9.9 (9.906) out of 10, based on 20 reviews in the last 2 years. Over all time Allesley Hall has 69 reviews.
Review from J S (Daughter of Resident) published on 14 January 2025
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you so much for your kind words and for taking the time to complete a review.
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Review from William M (Brother of Resident) published on 10 January 2025
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you so much for your kind words and taking the time to complete a review.
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Review from K B (Son of Resident) published on 10 January 2025
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you so much for your kind words and for taking the time to complete a review.
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Review from V A (Niece of Resident) published on 9 January 2025
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you so much for your kind words and for becoming part of our much-loved family.
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Review from E M (Sister of Resident) published on 12 December 2024
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you so much for your lovely feedback, it is very much appreciated.
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Review from G J (Son of Resident) published on 24 October 2024
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you so much for your kind words of appreciation.
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Review from K D (Niece of Resident) published on 28 June 2024
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you for your kind words of appreciation, it really does mean a lot to the team to receive such positive feedback.
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Review from Jan N (Mother of Resident) published on 30 May 2024
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Review from A N (Son-in-law of Resident) published on 24 May 2024
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you for your kind words, it's great to know that your daughter feels happy and well cared for.
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Review from C B (Friend of Resident) published on 29 April 2024
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you so much for taking the time to complete a review, it is very reassuring to know that you had such a positive visiting experience, and we look forward to welcoming you many more times in the future.
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Review from R J (Son of Resident) published on 4 March 2024
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you so much for your kind words, it’s reassuring to know that your mum is enjoying her time with us at Allesley Hall.
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Review from Christian M (Son of Resident) published on 22 February 2024
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you so much for your kind words, it’s lovely to see your mum getting involved with activities within the home.
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Review from G O (Sister of Resident) published on 12 January 2024
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you for your review and your positive feedback regarding staff being very kind and compassionate. I am sorry you had an upsetting experience. We did meet to assure you but if you have any further concerns, please do not hesitate to contact me.
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Review from J E (Daughter of Resident) published on 25 September 2023
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you so much for your kind words of appreciation.
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Review from C Q (Daughter of Resident) published on 4 September 2023
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you so much for your kind words of appreciation; it was a true pleasure to have your Dad with us at Allesley Hall.
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Review from Claire P (Friend of Resident) published on 2 August 2023
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you for taking the time to leave a review. It’s great to hear that your grandmother’s friend is happy at Allesley Hall.
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Review from C K (Friend of Resident) published on 27 July 2023
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you for your kind words of appreciation, your friend is an absolute pleasure to care for.
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Review from Claire C (Daughter-in-law of Resident) published on 27 May 2023
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you so much for your kind words of appreciation.
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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Value for Money
Review from T M (Granddaughter of Resident) published on 21 May 2023
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you so much for your kind words, the staff team are truly amazing.
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Review from P O (Daughter of Resident) published on 19 April 2023
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Reply from Nadine Webster, Home Manager at Allesley Hall
Thank you so much for your kind words and recognition of the staff team.
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The Review Score of 9.9 (9.906) out of 10 for Allesley Hall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.906 for Allesley Hall is calculated as follows: ( (217 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 233 Ratings = 4.906
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Allesley Hall is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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