Allesley Hall

Allesley Hall Drive, Coventry CV5 9AD
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9.9 69 Reviews
  • Allesley Hall, Coventry
Allesley Hall care home in Coventry, provides excellent care to people needing support.

Staff are trained to deliver compassionate care with dignity and respect for each care home resident.

Dietary requirements are catered for and residents can enjoy a wide range of activities to suit their interests.

Care Provided by Allesley Hall

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Last Refurbishment: 1990

Funding & Fees Guide for Allesley Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 69, showing 1-20
9.9

Allesley Hall has a Review Score of 9.9 (9.906) out of 10, based on 20 reviews in the last 2 years. Over all time Allesley Hall has 69 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Cannot say enough good things about Allesley Hall. The care and respect my mother received was incredible, from the nursing staff, carers and support staff, they all made her final days peaceful and calm.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words and for taking the time to complete a review.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough about the care for my sister, as she had a stroke two years ago and needs round-the-clock care. In addition, the staff always have time for our family. When we visit if we inform them we will be visiting they will have our sister out of her bed and into a chair which is
no mean feat.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words and taking the time to complete a review.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful to our mother's needs and also ours as it can be quite upsetting sometimes so they are amazing people who we have a lot of love for, they are always informing us of any changes good or bad to our mother's situation.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words and for taking the time to complete a review.


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Overall Experience  Overall Experience 5.0 out of 5

Everyone at Allesley Hall has been amazing. My uncle has received the best nursing care we could wish for. So pleased you also have a chaplain who takes an interest in my uncle. The home itself is that, a home not an institution. Within this home, there is a family, a family that cares and supports
everyone. Thank you so much. It means so much to us as a family in challenging times.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words and for becoming part of our much-loved family.


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Overall Experience  Overall Experience 5.0 out of 5

I am struggling to find words which sufficiently reflect my gratitude to Allesley Hall for the level of professionalism, love and care shown towards my sister. Every member of the team works tirelessly to ensure her needs are met with kindness and compassion. She is always treated with dignity and as
an individual, with staff engaging directly with her despite her inability to engage or respond. Her health needs are complex, which are understood by everyone who cares for her and they respond swiftly to any changes in her health, keeping her family updated at every stage. The way the home is managed and the professionalism of every member of staff means that I have confidence my sister is safe and surrounded by care and kindness - who could ask for more.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your lovely feedback, it is very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot see that anyone could do more, with more care and compassion to care for my father in his times of greatest need. The team are wonderful and have my heartfelt gratitude.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words of appreciation.


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Overall Experience  Overall Experience 5.0 out of 5

I write this review based on my aunt being at Allesley Hall for almost 20 years. Allesley Hall was her home and the care, support and kindness shown to her and our family was nothing short of exceptional. The home is a lovely beautiful building with fantastic grounds but the staff are what makes this
home excellent. They are a true credit to the home and my aunt built close relationships with many staff over the years and we know she trusted them.
In her final week at the home, we witnessed just how much the staff cared for her too, they went beyond what was expected of them, comforting both my aunt and us as a family. We will always be grateful for the fantastic care you provided to my aunt and would not have any reservations about recommending this home to others, they are truly a fantastic home. Thank you all for everything.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you for your kind words of appreciation, it really does mean a lot to the team to receive such positive feedback.


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Overall Experience  Overall Experience 5.0 out of 5

I have always felt welcome at the home and feel my daughter is getting the best care possible. Staff do their very best and management is very approachable. Overall a very happy and relaxed atmosphere.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy my daughter is at the home. She is happy and well cared for. The staff are fantastic and the management are very approachable. A happy atmosphere.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you for your kind words, it's great to know that your daughter feels happy and well cared for.


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Overall Experience  Overall Experience 5.0 out of 5

On my recent visit to Allesley Hall to visit a friend, I was greeted at the door by very friendly staff, I was asked who I was visiting and staff directed me to my friend... the ambiance was warm welcoming and very friendly... the home was so inviting, I look forward to visiting again... and would 100%
recommend this home to anyone looking for their love ones or any relatives.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for taking the time to complete a review, it is very reassuring to know that you had such a positive visiting experience, and we look forward to welcoming you many more times in the future.


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Overall Experience  Overall Experience 5.0 out of 5

My mum recently had to go into nursing care as she had been discharged from hospital into the care of my 86 year old dad, who cannot care for her. From the moment she arrived in the home, she was treated exceptionally well and within a day said she was "loving it" and said “everyone is so good to me”.
While she is still very ill, she is looking so much better than before and is now getting all the medical attention and care she needs. I know that she will most likely pass away at some point in the near future, but I couldn’t wish for her to be anywhere else for her final days. She isn’t scared of dying, just how she will go and she has been reassured she will be fully looked after and won’t be in pain and this has given her a great sense of peace. I cannot thank the staff enough for all they are doing for her.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words, it’s reassuring to know that your mum is enjoying her time with us at Allesley Hall.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was in a very bad place before she became a resident here due to her physical health and mobility issues at her previous residence and hadn't left her room for over 3 months. At Allesley Hall, she was downstairs in the communal areas within weeks. Fantastic. The staff are very attentive and great
for keeping me up to date with her health. It's set in lovely surroundings and with a nearby park to walk residents around or take kids to when they get bored it has everything.
Staff are very relaxed and no time is a bad time to visit (and very accommodating to allow residents to see their grandchildren) with lots of various activities (e.g bingo, keep fit, singers, crafts, theme days etc.).

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words, it’s lovely to see your mum getting involved with activities within the home.


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Overall Experience  Overall Experience 2.0 out of 5

We had a very negative and upsetting experience in the end after our family member was given notice to leave after a complaint. But there are a lot of very kind and compassionate carers. The setting and the rooms are lovely but the most important thing about a care home is how the care is given and
whether the person gets any real attention if they are in their room 24/7.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you for your review and your positive feedback regarding staff being very kind and compassionate. I am sorry you had an upsetting experience. We did meet to assure you but if you have any further concerns, please do not hesitate to contact me.


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Overall Experience  Overall Experience 5.0 out of 5

We always knew that if Mum needed to be admitted into a care home it would have to be Allesley Hall Care Home. We certainly weren't disappointed. The love, care and attention given to Mum was amazing. Every member of staff is dedicated and went out of their way to do their very best for both Mum and
to support us. They are like an extended family.
Thanks to them all, we had Mum for more time than we expected and Mum enjoyed the last few months of her life in a comfortable, caring environment.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words of appreciation.


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Overall Experience  Overall Experience 5.0 out of 5

Allesley Hall is an amazing place where they see solutions to find and not problems. The staff made my dad's stay with them a very special time with the kindness, the care, the nursing, the getting to really know who he was and who he's been. They embraced all as a family and took us into their family
of Allesly Hall right up until my dad passed away and beyond. A totally very special place.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words of appreciation; it was a true pleasure to have your Dad with us at Allesley Hall.


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Overall Experience  Overall Experience 5.0 out of 5

My grandmother's friend was admitted here approximately 6 months ago. The home has treated her amazingly. She is so happy. All the staff are so friendly and caring. After speaking to her, I felt I must make a review.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you for taking the time to leave a review. It’s great to hear that your grandmother’s friend is happy at Allesley Hall.


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Overall Experience  Overall Experience 5.0 out of 5

When my friend came to Allesley Hall Care Home, she had been bedbound for over four months. Within two weeks of my friend's admission, my friend was mobilised with a wheelchair and was able to move around with the support of the caring staff, enabling her to have her dinner in the communal dining room
and join in activities at Allesley Hall. Allesley Hall has always been kind and supportive and has responded to any discrepancies/concerns in a professional and caring manner. The staff are extremely pleasant and supportive. The food is lovely too.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you for your kind words of appreciation, your friend is an absolute pleasure to care for.


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Overall Experience  Overall Experience 5.0 out of 5

All staff, including management, carers, nurses, maintenance, domestic cleaners, kitchen staff and admin, are outstanding. The care my mother-in-law has received since arriving has been excellent. I would highly recommend Allesley Hall to anyone looking for nursing care. They are all kind, helpful,
polite and hardworking. I cannot fault them all.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words of appreciation.


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Overall Experience  Overall Experience 5.0 out of 5

I couldn't recommend this nursing home enough. All the staff go above and beyond for all of their residents and their families. I can't thank the staff enough for all of their hard work. This goes to everyone who works at Allesley Hall. My granny is so happy here it's just like home for her.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words, the staff team are truly amazing.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Allesley Hall for just over a year. Mum speaks highly of all the staff. She loves her room, has made a good friend, enjoys the company of the other residents, enjoys the food and joins in with the activities offered. Mum says she receives good care and sleeps well in
her comfortable bed. I personally find the staff to not only be kind and caring to the residents but go out of their way to offer their advice to make Mum more comfortable and feel at home. Everybody is upbeat and happy. The setting of Allesley Hall is tranquil in a very well-maintained garden and park. I would highly recommend Allesley Hall.

Reply from Nadine Webster, Home Manager at Allesley Hall

Thank you so much for your kind words and recognition of the staff team.


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Current Review Score: 9.9 (9.906)

Overview of Review Score

The Review Score of 9.9 (9.906) out of 10 for Allesley Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.906 for Allesley Hall is calculated as follows: ( (217 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 233 Ratings = 4.906

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Allesley Hall is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Frequently Asked Questions about Allesley Hall

What types of Care is Allesley Hall registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Allesley Hall provide?

Palliative Care, Physiotherapy, Sheltered Housing & Own GP if required are other types of care provided.

How many Rooms does Allesley Hall have?

There are 43 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Allesley Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Allesley Hall to the centre of Coventry?

2.4 mile(s) as the crow flies, distance by road may be significantly further.