Brandon House Care Home

140 Old Church Road, Bell Green, Coventry CV6 7ED
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9.6 112 Reviews
  • Brandon House Care Home, Coventry
Brandon House Care Home, located in the attractive area of Bell Green, on the outskirts of Coventry, provides personalised nursing dementia care to older people.

Residents can use a range of facilities, including a hair salon, quiet room and Wi-Fi, and have access to the care home's own GP. The bright, comfortable bedrooms are all easily accessible by wheelchair and residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home. Daily life is thoughtfully designed to support mind, body and soul.

With a wealth of knowledge and experience in the care sector, the friendly Home Manager and each member of the care team at Brandon House is there to help you, or your loved one, settle life at the home, striving to deliver the kindest care to every person.

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Care Provided by Brandon House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Sheryl Davis (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Brandon House Care Home Reviews (112)

Total of 112, showing 21-40
9.6

Brandon House Care Home has a Review Score of 9.6 (9.567) out of 10, based on 20 reviews in the last 2 years. Over all time Brandon House Care Home has 112 reviews.

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Review from Marion C (Daughter of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was sent by the hospital on a temporary placement. He was a resident for sixteen days and settled very well, mainly because of the superb, friendly staff. Dad particularly enjoyed 'the squirrel' he felt like it was his local and enjoyed a can of beer! There were two dogs he enjoyed which came
to work with one of the staff and the sound of ducks and squirrels in the garden. I think Dad will miss Brandon House, as his dementia is progressive I would consider taking Dad back as a resident.

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Review from E H (Wife of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, caring staff. Well looked after. Excellent food. Overall, excellent.

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Review from Geoff M (Son of Resident) published on 3 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since mother has been in care, I cannot fault the service and attention given to her. I sometimes find Mum distressed when she phones me, only because she has to have cigarettes on her person as that is all she lives for. I have only praise for all staff concerned the way Mum has fitted in with everyone!
Thank
you all (keep it up).

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Review from H B (Friend of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is very happy with the service. I will visit again. The entertainer is very good also.

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Review from C J (Daughter of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mum has been here she seems a lot calmer. The staff are extremely friendly and helpful. Anything I need to know about Mum, they are always keen to let you know. There is plenty of entertainment for the residents.

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Review from Angie P (Friend of Resident) published on 9 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is very well looked after and seems very happy. The staff are very friendly and helpful.

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Review from C B (Daughter of Resident) published on 3 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brandon House is a lovely place. The staff are extremely friendly and always very helpful and nothing is too much trouble.

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Review from A C (Son of Resident) published on 12 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home with staff who are always friendly. I wish the home every success in the future.

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Review from C G (Cousin of Resident) published on 25 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nursing home has high standards and staff are very helpful and kind.

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Review from Nicola C (Daughter-in-law of Resident) published on 23 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A well-managed and caring environment. All covid guidelines are adhered to when visiting to ensure families safety as well as others in the care home. Staff are always friendly and on hand to help in any way possible. My mother and father-in-law have both expressed how well they are being cared for
and how nice the meals are.

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Review from J Y (Wife of Resident) published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First-class care and attention. Lovely staff. Nothing is too much trouble. Had a great time in the pod on our last visit. My husband seems happy and settled and I have no worries when I'm not there.

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Review from Cheryl H (Daughter of Resident) published on 6 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful. The care given to my mum is excellent, especially with mum dementia care. We have regular monthly relatives support group meetings on Zoom, which is beneficial for the staff and all relatives of the residents at Brandon House. There is always some form or
activity arranged for the residents to be involved with, which has been difficult during the last year due to COVID regulations. Keep up the good work.

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Review from June D (Wife of Resident) published on 10 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely caring staff, always someone one hand if needed. Not only caring for my husband but making sure I was ok. The food is excellent and nice variations. The rooms are comfortable and spacious all with spacious cupboard space

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Review from Mark R (Son-in-law of Resident) published on 10 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has just moved into Brandon House. He has been treated with respect and dignity, the carers and team are fantastic, not only to my father-in-law but also to our family. They have a lovely environment and garden and have real ducks!!

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Review from Eleanor C (Daughter of Resident) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had wonderful care at Brandon House. The staff were warm, compassionate and caring, nothing was too much trouble. My mum was treated with love and respect and was able to have a peaceful death. The care was also extended to my brother, who was mum's main carer prior to admission and also to myself.
Mum was happy at Brandon House and I was relieved to know she was being so well cared for. The home looked very homely and there were lots of nice touches for residents and plenty of activities. The staff should be recognised for their qualities and given as much respect as NHS nurses seem to get, including better wages.

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Review from A A (Daughter of Resident) published on 9 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care provided for my mother. Staff are friendly and I am kept up to date with any changes etc at the care home.

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Review from B R (Wife of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the short time, my spouse has been a resident, I have found Brandon House to be somewhere he is safe, well looked after, treated with dignity and settled. My questions have been answered fully, and the information asked for is given freely. I recommend Brandon House to anyone requiring dementia
care. The staff are friendly, caring and very helpful.

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Review from V N (Daughter of Resident) published on 31 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum only recently moved to Brandon House. We are very happy with the way mum is being cared for. Love the energy and friendly atmosphere. We look forward to working with all the staff members of Brandon House to support mum in the best way. More family visits will b e very welcome as its been difficult
not seeing mum.

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Review from Michael H (Husband of Resident) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is giving quality care at all levels. Staff are friendly and supportive at all times and have done a wonderful job throughout this pandemic.

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Review from Louise F (Friend of Resident) published on 24 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brandon House is one of the best care homes. The staff go above and beyond for not only service users but their family as well. They all have worked so hard during the whole of lockdown, keeping family updated on everything. So well done to each and every staff member.

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Current Review Score: 9.6 (9.567)

Overview of Review Score

The Review Score of 9.6 (9.567) out of 10 for Brandon House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.567 for Brandon House Care Home is calculated as follows: ( (144 Excellents x 5) + (85 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 238 Ratings = 4.567

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brandon House Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 May 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Sheryl

Sheryl Davis

Job Title: Home Manager

Sheryl has gained over 25 years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and experienced leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having joined Brandon House as Home Manager, Sheryl shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Brandon House.
When asked what she enjoys most about her role, Sheryl remarked:
“There’s nothing more rewarding than giving someone quality of life and making a difference to their life every day.”


Away from work, Sheryl enjoys a wide range of hobbies including playing in a steel band and teaching archery.


If you would like to find out more information about Brandon House, Sheryl has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.