Brandon House Care Home

140 Old Church Road, Bell Green, Coventry CV6 7ED
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9.6 112 Reviews
  • Brandon House Care Home, Coventry
Brandon House Care Home, located in the attractive area of Bell Green, on the outskirts of Coventry, provides personalised nursing dementia care to older people.

Residents can use a range of facilities, including a hair salon, quiet room and Wi-Fi, and have access to the care home's own GP. The bright, comfortable bedrooms are all easily accessible by wheelchair and residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home. Daily life is thoughtfully designed to support mind, body and soul.

With a wealth of knowledge and experience in the care sector, the friendly Home Manager and each member of the care team at Brandon House is there to help you, or your loved one, settle life at the home, striving to deliver the kindest care to every person.

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Care Provided by Brandon House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Sheryl Davis (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Brandon House Care Home Reviews (112)

Total of 112, showing 101-112
9.6

Brandon House Care Home has a Review Score of 9.6 (9.567) out of 10, based on 20 reviews in the last 2 years. Over all time Brandon House Care Home has 112 reviews.

Overall Experience

  • 71
  • 40
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  • 1

Date Published

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Review from P U (Wife of Resident) published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to thank all the staff at Branson House for making the open day so fantastic.
All the hard work and preparation for the day was appreciated by all residents and families.
The staff who dressed in costumes were great.
A special thank you to the Brandon House entertainments person.

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Review from E R (Daughter of Resident) published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly care team who are always very welcoming to family. One to one care of my mother is lovely, that they always try to understand her and take their time with her.

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Review from R U (Son of Resident) published on 26 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I see my dad once a week. He always cheers up when the staff are with him. I feel that staff are good for my dad and help him.

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Review from Joanie H (Granddaughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandad has only been here a couple of days. He seems to have settled in really well.
The staff all seem to be nice and caring and my grandad seems to get on well with everyone.
It was nice that the first week he is here there is entertainment.
I'm guessing in the future, I will recommend this
care provider to others.

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Review from Katie H (Granddaughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring staff. My grandad had a lovely time. Thank you, he seemed very happy.
Excellent entertainment put on too. All made to feel very welcome and at home.

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Review from P U (Wife of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers, nursing staff, kitchen staff and management do their very best to make my husband feel safe and happy. They use prompts as my husband cannot say what he needs. He always smiles when spoken to by any member of staff.

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Review from Adrian T (Son of Resident) published on 24 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad sadly passed away on Friday 20th October 2017. He passed away peacefully in hospital. Although the care at hospital was very good, I would have preferred him to have spent his last hours at Brandon House. That is how highly I rate the loving care he received at Brandon House. I was always made
to feel that my dad was special. The staff, who I found friendly and welcoming every time I visited, genuinely cared for him. The manager understood it was not easy visiting a relative with Alzheimer's dementia, as did all the staff. To me that's important as visits can feel uncomfortable, especially when it is difficult to even communicate with your dad. There was always a professional approach in the warmth of the friendly atmosphere created. My dad was clearly at home there and never appeared concerned or unduly upset. All admin was dealt with without fuss or complication. Thank you to everyone who cared for my Dad.

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Review from Shirley C (Daughter of Resident) published on 29 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So happy our dad is now in this home. Staff demonstrate a genuine, caring, respectful attitude towards him.
Presentation of meals, ironed clothes, beautiful building and well-maintained gardens. I can't fault anything, an all-round fantastic home!
We love that he is taken out on day trips and there
are regular events/ activities for him to take part in should he wish to.
As a family, we are so grateful for the care, time and attention our dad receives from all at Brandon House. Thank you!

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Review from P B (Son-in-law of Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Out of other homes in the area visited or experienced the management and staffing at Brandon House Care Home arise of the highest order. Frontline staff show empathy and care that continually impresses me. The catering and maintenance staff also deserve credit, when one considers the age of the building,
that retains character. I am also impressed with the entertainment for residents, their families and visitors as there is always something on the agenda to look forward to complimentary tea and biscuits whilst visiting - WOW!

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Review from R C (Husband of Resident) published on 17 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from all staff, friendly, helpful, understanding of my wife's needs whilst in respite care, could not be better. Thank you so much it has given us more hope and understanding.

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Review from Virginia F (Daughter of Resident) published on 15 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think they marvellous, they look after the people in there very well. They have a lot of time and patience with the residents. They are very helpful if you ask anything, they always respond and give you the right answers that you are looking for.

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Review from Kenneth H (Husband of Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife who is at the late stage of dementia and since her admission to Brandon House, has received dignified care and attention, which could only be provided by staff that have been trained to a high standard. Any request or task never seems a problem, noticeable by the pleasant attitude in all the
care given. I visit my wife on a regular basis and have always been treated with courtesy and respect, this with the excellent way my wife is cared for enables me to return home relaxed and content that all is being done to make her comfortable. My sincere thanks to all concerned at this first class nursing home.

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Current Review Score: 9.6 (9.567)

Overview of Review Score

The Review Score of 9.6 (9.567) out of 10 for Brandon House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.567 for Brandon House Care Home is calculated as follows: ( (144 Excellents x 5) + (85 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 238 Ratings = 4.567

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brandon House Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 May 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Sheryl

Sheryl Davis

Job Title: Home Manager

Sheryl has gained over 25 years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and experienced leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having joined Brandon House as Home Manager, Sheryl shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Brandon House.
When asked what she enjoys most about her role, Sheryl remarked:
“There’s nothing more rewarding than giving someone quality of life and making a difference to their life every day.”


Away from work, Sheryl enjoys a wide range of hobbies including playing in a steel band and teaching archery.


If you would like to find out more information about Brandon House, Sheryl has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.