Evedale Care Home

Occupation Road, Off Burns Road, Coventry CV2 4AB
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9.0 49 Reviews
  • Evedale Care Home, Coventry
Evedale Care Home is located east of Coventry in Binley and is close to shops, amenities, public transport and the M6 motorway link. The local shopping centre is less than a mile away from the home.

This purpose-built care home provides nursing and social care for older people who are physically frail and older people who have mental health needs such as Alzheimer's disease. They also offer residential and nursing care and residential and nursing dementia care.

Accommodation at Evedale is provided in single occupancy rooms, all of which are with en-suite facilities. Some rooms are large enough for sharing.

Evedale provides several lounges and separate dining rooms for residents to enjoy the company of others.

A qualified chiropodist and hair stylist visit the home regularly. Laundry for residents is undertaken by the home.

Residents benefit from a varied programme of activities.

Visitors are welcome at any time.

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Care Provided by Evedale Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Marie George (Home Manager)
  • Admission Criteria
    • Private, NHS, Local Authority
    • Ages 65+
  • Room Information
    • Single Rooms (56)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2005
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Evedale Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,350
    • Self-Funded Residential Dementia Care £1,250 – £1,450
    • Self-Funded Nursing Care £1,250 – £1,550
    • Self-Funded Nursing Dementia Care £1,450 – £1,650
    • RESPITE Self-Funded Residential Care £1,250 – £1,350
    • RESPITE Self-Funded Residential Dementia Care £1,550 – £1,750
    • RESPITE Self-Funded Nursing Care £1,250 – £1,550
    • RESPITE Self-Funded Nursing Dementia Care £1,650 – £1,850

  • Our fees are calculated by level of dependency and the room available. Please contact the deputy or home manager for more information
  • (these prices are only a guideline, please contact Evedale Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Relatives can visit anytime!


  • Parking

  • There is ample free parking on site


Evedale Care Home Reviews (49)

Total of 49, showing 1-20
9.0

Evedale Care Home has a Review Score of 9.0 (9.014) out of 10, based on 13 reviews in the last 2 years. Over all time Evedale Care Home has 49 reviews.

Overall Experience

  • 25
  • 18
  • 3
  • 1
  • 2

Date Published

49
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4
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Review from Sharon B (Daughter of Resident) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad arrived at Evedale on September 10th after a very bad experience at another home. We arrived at a very warm welcome from all these staff and taken to his room, which was lovely. Dad has settled in very well. On every visit, the staff will ask if everything is okay and if nothing is too much trouble.
The meals are very nice and his room is so very clean. The manager and staff are very approachable. Ten days dad has been here and the difference is remarkable. The activity program is so good for dad. Everything is so perfect for him. Thank you to all the staff.

Reply from Marie George, Interim Home Manager at Evedale Care Home

Thank you for taking the time to write such a lovely review of our home. Your feedback is very much appreciated.We are so pleased that you are happy with all aspects of dad's care.Please always do speak to us about anything you require.We will pass on your feedback to our staff team.


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Review from D B (Daughter-in-law of Resident) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

The building looks lovely on entering. Very short-staffed, personal hygiene for residents very very poor. My mother-in-law has been a resident for three weeks and never got her teeth cleaned. The manager talks a good talk but does nothing after talking. Personal care needs a lot of attention.

Reply from Marie George, Interim Home Manager at Evedale Care Home

Thank you for taking the time to write a review, which I understand is historic from over 3 months ago. We apologise that you feel your loved one had a poor experience in the home and that our previous manager did not respond accordingly to your concerns. We would always expect that concerns are acted on accordingly to ensure all of our residents receive a high standard of person-centred care and that loved ones feel confident and trust the care that we provide. Our staffing levels are always safe and worked out in accordance with the dependency needs of our residents. We continually work with our team to make improvements in all aspects of support and care. We take all concerns and complaints very seriously and would request that you contact us on 0345 075 0380 to discuss this further. Although this is a historic issue, we would still wish to address your concerns and very much appreciate your time in doing so.


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Review from Yvonne M (Partner of Resident) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased with the home changes (decoration), just hoping the staff and care remain as good as I have always found them. Staff have been wonderful to my partner and me. I'm in the home a lot and always see staff treating every resident with care and compassion.
Love the overall feel of the home.

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Review from Elaine A (Daughter of Resident) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having fallen for a second time last year, Mum's previous residential home felt they could no longer look after her with the care she needed. Being discharged into a completely unsuitable environment, I arranged several appointments to see a number of care homes in the Coventry area.
Having met the
home manager and a number of the team, I was very impressed with their care strategy and their flexibility when it came to Mum's individual needs and preferences.
Having gone through a complete renovation programme, the homeowner and Capital Care Group have transformed Evedale Care Home into what can only be described as a luxury hotel geared towards senior living.
Not only is the place beautiful, spotless, light and airy but it is has a beautiful sense of calm and tranquillity.
The staff have all made Mum so welcome that she feels secure and cherished, which is what we would all wish for our loved ones.
Living abroad, I know Evedale was the right choice for Mum and I am kept updated regularly via video calls. Five-star.

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Review from Tina D (Daughter of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father moved into this home 3 weeks ago. (I myself had heard really bad reports about the place, there was no way my dad was coming here!) How wrong was I? It’s very early days, but the place is amazing. The staff are lovely and the manager has been wonderful. My dad has settled in so well, he’s
even had a birthday party with all his family, something we never thought would be happening (it wouldn't have in the old home he was in, he never got out of bed). He loved it, seeing everyone. Big thank you to Evesdale for the lovely buffet they provided for us. We had a wonderful day, best thing we ever did was moving my dad.

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Review from Carol C (Daughter of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son and I went to visit Evedale Nursing Home. We were both very impressed. We were shown around by the manager true to his word, every he told us about Evesdale Care Home was the truth. Staff are amazing and so caring. Nothing is too much trouble for them. They go above and beyond. On 3rd March we
celebrated my dad’s 83rd Birthday. With his lovely family wife, 3 daughters, grandchildren and great-grandchildren. It was a wonderful day. Big thank you to everyone at Evedale for looking after our dad.

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Review from K L (Grandson of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Firstly, I'd like to thank you and the team at Evedale for the care given to Grandad. Each time a family member has visited, we can see the difference in the level of care he is receiving; cleanliness and being treated with dignity, small simple tasks like being out of his bed/bedroom and eating in
the dining room. It's been great to see my grandad active (kind of) again.

Reply from Lee Asbury, Home Manager at Evedale Care Home

Thank you for the feedback. We are delighted to see how well he has settled here. Please let us know if there is anything more we can do to help!


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Review from Myra D (Wife of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Evedale Care Home for over two years, maybe I've got the dates wrong but that's because he has been so well looked after. I cannot thank the management and staff enough. New owners have taken over and they are doing magical things to the home, I hope we all can come
together and keep everybody safe and happy. Thank you all again.

Reply from Lee Asbury, Home Manager at Evedale Care Home

Thank you for the kind words, the staff really appreciate this feedback, it's a pleasure to look after your husband, we will, of course, continue to work with residents and relatives to make Evedale a wonderful place to be!


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Review from K R (Daughter of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have nothing but positive feedback. Management and staff have been amazing since my mum moved to Evedale and I can't thank them enough. They are all caring and friendly.
My rating on the review will certainly change once the refurbishment is complete.

Reply from Lee Asbury, Home Manager at Evedale Care Home

Thank you for the kind words, it was an absolute pleasure to look after your mother.


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Review from J P (Daughter of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came here after being in a very poor care home for 6 weeks. We have been extremely happy and content with Evedale due to the fantastic staff and in particular the manager and we cannot praise them enough.

Reply from Lee Asbury, Home Manager at Evedale Care Home

Hello, we really appreciate your feedback, I will pass on to the team for sure!


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Review from Samantha J (Daughter of Resident) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother currently resides here, and I can honestly say she is not happy!
The food is not great, there is a horrendous smell in the corridors of urine and in her room.
I get asked every week by my mother to bring her in snacks as the home does not not provide them or at least tell my mother the kitchen
is closed. Therefore she cannot have what she needs (she is a diabetic) her blood sugars go low occasionally and they can’t provide her with snacks. We pay a monthly fee and they can’t provide her with basic needs, my mother doesn’t eat a lot granted but the food doesn’t even look appetising and almost always warm-cold when she receives it. Shocking!

Reply from Lee Asbury, Home Manager at Evedale Care Home

Hi Samantha, thanks for coming in to see me, it was useful to discuss your review and confirm that following investigation no clinical points could be upheld. We were able to demonstrate that blood sugars had been high as opposed to low, with no weight loss noted, that food stock was plentiful and snacks were available 24/7. We acknowledged that mum was fussy about food so have asked her to meet with the chef, and that staff would continue to offer 3 choices of food and drink at least 4 times daily. I said that I sample meals most days and that you would review our 28 day menu. As for smells, we already have ordered new corridor flooring as part of our £500,000 refurbishment plan following the takeover, as for the room smell we spoke to your mum today, she is reluctant to shower more than once per week and would prefer her room not to be cleaned, we will of course continue to seek her consent daily and do our very best to help.


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Review from J M (Wife of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff very friendly and helpful. The care my husband receives from care workers and nursing staff is very good. Since getting his new chair he is much happier, now he can go to the dining room for meals and go out in the garden.

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Review from J N (Son of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good all-round care. The home is five stars.

Reply from Harriet Sharland, Marketing Assistant at Evedale Care Home

Thank you, J N, for taking the time to leave this review. We are so pleased to hear you are happy with our care. Have a lovely day.


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Review from M H (Daughter of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management team were very helpful and accommodating when our mum moved in two days before Christmas 2021. The staff showed care and compassion and understanding despite our mum's complex care needs. Their communication with the family was exceptional and they made sure to share both the highs and
lows with us. They always showed compassion and humour, and both were vital.

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Review from Martin B (Son of Resident) published on 18 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support provided by the many staff at the home is excellent. My father has vascular dementia but is still fairly mobile for a 90-year-old and he really enjoys helping in the garden. He has a large room with a lovely view where he can watch the birds and the squirrels. He really enjoys his
meals and loves talking to the staff. The staff at the home keep me updated and are always willing to discuss my father's care with me. My father was placed in the home following a hospital stay so I feel very fortunate (lucky!) that he was placed in Evedale and I was more than happy to make that his permanent residence as I know he will get the 24 care and support that he will require as his condition progresses. I would not hesitate in recommending Evedale Care Home to others who require support and care.

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Review from M J (Son of Resident) published on 9 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the first day Mum went to Evedale Care Home the staff have treated Mum with respect and kindness especially at times she becomes distressed. The leadership is excellent and nursing staff have a highly level of experience and this has been crucial when dealing with Mums complex needs. We are very
happy and cannot recommend Evedale Care Home enough.

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Review from Keith C (Brother of Resident) published on 31 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day we met the manager before my Brother arrived to the unfortunate day he passed away, I have nothing but praise for the whole team.


They were ALL, friendly, professional, and caring toward my brother and us at all times. Even when he could be quite demanding, they kept their calm and made

him as comfortable as possible.


In his last few days, he knew he was in a safe place and was very appreciative of the care they gave him.


Thank you very much.


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Review from Howard B (Son of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Moved Mum into Evedale just before Christmas 2021from a temporary placement elsewhere. We've had no concerns about Mum's care and neither has she expressed any. Communication from staff to family is excellent and visiting very easy to arrange.

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Review from Sheena D (Daughter of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of myself and the family, we can not praise enough the love, care and dignity given to my Dad in the last 10-days of his life at Evedale Care Home after he was taken in as a dementia patient. A lovely, and comfy room. As Dad couldn’t pass at home, this care home was the next best thing. Living
overseas I knew that my Mum was also looked after whilst visiting. If Dad had not passed, we would have definitely kept him there. Again, thank you to you all for your amazing compassion, kindness and care, we cannot thank you enough.

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Review from Caroline T (Daughter of Resident) published on 15 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the carers are truly dedicated professionals and are so kind and loving to my mother. They genuinely care about her wellbeing. The nurses are the same, nothing is too much trouble and they have time to explain all of my questions and any concerns I may have. My mum is very settled now and feels
at home at Evedale now. She enjoys the array of activities that they provide for all the residents.

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Current Review Score: 9.0 (9.014)

Overview of Review Score

The Review Score of 9.0 (9.014) out of 10 for Evedale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.155 for Evedale Care Home is calculated as follows: ( (88 Excellents x 5) + (32 Goods x 4) + (18 Satisfactorys x 3) + (5 Poors x 2) + (12 Very Poors x 1) ) ÷ 155 Ratings = 4.155

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.859 Points relating to the number of positive Reviews for Evedale Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 11 Positive Reviews ÷ 12.8 = 0.859

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Meet the Team (3)

Marie

Marie George

Job Title: Interim Home Manager

Joined: 2024

Marie has a wealth of experience as a Home Manager, Regional Manager and nurse within Social Care and The NHS.


Marie does regular work with Capital Care as she enjoys working for the company and is currently covering at Evedale Care Home until a permanent manager commences.


Marie believes that every individual must be treated with respect and dignity in everything that we do and is a strong advocate for ensuring that care is given as the resident would wish.


She says that Evedale has a very strong and committed care team, who reflect the values of the company, whether providing care, cleaning or preparing food.
She continues to work with the team to ensure that high-quality care is provided at all times.


Kris

Kris Pyclik

Job Title: Deputy Manager

Joined: 2015

Kris is the deputy manager at Evedale and previously worked in the home as a senior carer. Kris is a qualified 'Care Home Assistant Practitioner' and uses his knowledge and skills daily in leading the team.


Kris is always smiling and laughing and is loved by our residents and their families.


Originally from Poland, Kris has lived in The UK for 10 years and is very happy living in Coventry and working at Evedale.


He is dedicated to his work and the home and always strives to achieve the best care for all of our residents.


Paula

Paula Burke

Job Title: Administrator

Joined: 2021

Paula has worked at Evedale for several years and has a wealth of experience.


She is the first person to greet you when you come through the door and also on the phone.


Paula takes pride in ensuring all of our residents and visitors have a positive experience when entering the home and she is always available to answer any queries.


Frequently Asked Questions about Evedale Care Home

What types of Care is Evedale Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Evedale Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Evedale Care Home have?

There are 56 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Evedale Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Evedale Care Home to the centre of Coventry?

1.6 mile(s) as the crow flies, distance by road may be significantly further.