Our fees are calculated by level of dependency and the room available. Please contact the deputy or home manager for more information
Relatives can visit anytime!
There is ample free parking on site
Evedale Care Home has a Review Score of 9.0 (9.014) out of 10, based on 13 reviews in the last 2 years. Over all time Evedale Care Home has 49 reviews.
Review from Ann R (Daughter of Resident) published on 9 December 2021
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Reply from Olivia Shields, Marketing Assistant at Evedale Care Home
Thank you, Ann, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Evedale Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Lindsey W (Daughter of Resident) published on 23 November 2021
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Reply from Olivia Shields, Marketing Assistant at Evedale Care Home
Thank you, Lindsey, for your feedback and for taking the time to share your experience at Evedale Care Home. We are so sorry to hear about your Dad, but pleased you felt our team lived up to expectations and treated him with the care and compassion he deserved during his time with us. If there is anything more we can do, please do not hesitate to reach out.
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Review from Jackie W (Daughter of Resident) published on 18 October 2021
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Review from Nichola G (Daughter of Resident) published on 7 October 2021
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Review from Ann H (Friend of Resident) published on 3 June 2021
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Review from K W (Son of Resident) published on 20 May 2021
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Review from Calvin E (Son of Resident) published on 18 May 2021
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Review from Anne S (Sister of Resident) published on 20 April 2021
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Review from Laura A (Daughter of Resident) published on 10 March 2020
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Reply from Olivia Shields, Marketing Assistant at Evedale Care Home
Thank you, Laura, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.
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Review from Gail A (Daughter of Resident) published on 17 December 2019
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Reply from Olivia Shields, Marketing Assistant at Evedale Care Home
Thank you, Gail, for letting us know how we are doing at Evedale Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Michelle P (Daughter of Resident) published on 12 July 2019
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The accommodation is clean and well presented and I wanted a bird
I would not recommend this place for palliative care, as I don't feel it offered what a hospice would. The establishment is a big home, with such small staff for such large numbers of clients. Staff were rotated or there were agency staff on so I don't feel that they were able to get to know my mum and provide more personal care that she required. Some of the staff were lovely, as were the nurses, but it was a lottery to who you got.
The establishment, although set up and advertises palliative care, I feel did not have the expertise to deal with end of life cancer.
Reply from Ronnie Cavanagh, Marketing at Evedale Care Home
Thank you Michelle for your kind comments about our care team. We appreciate you taking the time to leave feedback for Evedale Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your mother with dignity and the compassion she deserved during her time at our home. We hope that her time at Evedale did see some friendships flourish with both the care team and residents. Thank you again Michelle, if there is anything more we can do please do not hesitate to reach out.
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Review from Stephen T (Son of Resident) published on 3 April 2019
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Reply from Ronnie Cavanagh, Marketing at Evedale Care Home
Thank you, Stephen, for letting us know how we are doing at Evedale Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Pat C (Daughter of Resident) published on 22 March 2019
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Reply from Ronnie Cavanagh, Marketing at Evedale Care Home
Thank you, Pat, for your comments about your recent experience at Evedale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you have been pleased with the quality of our care. We look forward to seeing you again soon. Have a wonderful day.
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Review from Aubrey B (Brother of Resident) published on 13 August 2018
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Reply from Ronnie Cavanagh, Marketing at Evedale Care Home
Thank you, Aubrey, for letting us know how we are doing at Evedale Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again
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Review from D D (Brother of Resident) published on 24 July 2018
Submitted via Postal Card •
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Reply from Ronnie Cavanagh, Marketing at Evedale Care Home
Thank you for your comments about your recent experience at Evedale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Y H (Relative of Resident) published on 12 June 2018
Submitted via Postal Card •
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Reply from Ronnie Cavanagh, Marketing at Evedale Care Home
Thank you for your comments about your recent experience at Evedale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Glad to hear how settled in and at home your Auntie is at Evedale Care Home.
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Review from C S (Son of Resident) published on 21 May 2018
Submitted via Postal Card •
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Reply from Ronnie Cavanagh, Marketing at Evedale Care Home
Thank you for your feedback. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Evedale Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Victoria S (Daughter of Resident) published on 21 May 2018
Submitted via Postal Card •
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Reply from Ronnie Cavanagh, Marketing at Evedale Care Home
Thank you, Victoria, for your lovely comments about your recent experience at Evedale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We appreciate you taking the time to let us know how we are doing and are delighted to hear that you felt supported by our team at Evedale. Take care.
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Review from David E (Son of Resident) published on 16 May 2018
Submitted via Postal Card •
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Reply from Ronnie Cavanagh, Marketing at Evedale Care Home
Thank you, David, for your lovely comments about your recent experience at Evedale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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The Review Score of 9.0 (9.014) out of 10 for Evedale Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.155 for Evedale Care Home is calculated as follows: ( (88 Excellents x 5) + (32 Goods x 4) + (18 Satisfactorys x 3) + (5 Poors x 2) + (12 Very Poors x 1) ) ÷ 155 Ratings = 4.155
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.859 Points relating to the number of positive Reviews for Evedale Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 11 Positive Reviews ÷ 12.8 = 0.859
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Interim Home Manager
Joined: 2024
Marie has a wealth of experience as a Home Manager, Regional Manager and nurse within Social Care and The NHS.
Marie does regular work with Capital Care as she enjoys working for the company and is currently covering at Evedale Care Home until a permanent manager commences.
Marie believes that every individual must be treated with respect and dignity in everything that we do and is a strong advocate for ensuring that care is given as the resident would wish.
She says that Evedale has a very strong and committed care team, who reflect the values of the company, whether providing care, cleaning or preparing food.
She continues to work with the team to ensure that high-quality care is provided at all times.
Job Title: Deputy Manager
Joined: 2015
Kris is the deputy manager at Evedale and previously worked in the home as a senior carer. Kris is a qualified 'Care Home Assistant Practitioner' and uses his knowledge and skills daily in leading the team.
Kris is always smiling and laughing and is loved by our residents and their families.
Originally from Poland, Kris has lived in The UK for 10 years and is very happy living in Coventry and working at Evedale.
He is dedicated to his work and the home and always strives to achieve the best care for all of our residents.
Job Title: Administrator
Joined: 2021
Paula has worked at Evedale for several years and has a wealth of experience.
She is the first person to greet you when you come through the door and also on the phone.
Paula takes pride in ensuring all of our residents and visitors have a positive experience when entering the home and she is always available to answer any queries.