Our fees are calculated by level of dependency and the room available. Please contact the deputy or home manager for more information
Relatives can visit anytime!
There is ample free parking on site
Evedale Care Home has a Review Score of 9.0 (9.014) out of 10, based on 13 reviews in the last 2 years. Over all time Evedale Care Home has 49 reviews.
Review from Malcolm E (Son of Resident) published on 2 May 2018
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Reply from Ronnie Cavanagh, Marketing at Evedale Care Home
Thank you, Malcolm, for your comments about your recent experience at Evedale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Michael S (Son-in-law of Resident) published on 7 March 2018
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Evedale Care Home
Thank you, Michael, for your comments about your recent experience at Evedale Care Home. We always appreciate individuals taking the time to give their feedback and we are very happy to learn that your experience was so positive. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.
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Review from Kate S (Granddaughter of Resident) published on 7 March 2018
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Evedale Care Home
Thank you, Kate, for taking the time to let us know how we are doing at Evedale Care Home. We are pleased to hear that your experience was so positive and that you felt our team welcoming and supportive. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.
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Review from Lynn S (Daughter of Resident) published on 7 March 2018
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Evedale Care Home
Thank you, Lynn, for your comments about your recent experience at Evedale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very happy to learn that your experience was so positive. All of our staff are committed to providing the best possible care experience, for all of our residents, and it is very rewarding to have their efforts recognised.
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Review from Jayne W (Daughter of Resident) published on 31 January 2018
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Evedale Care Home
Thank you, Jayne, for your lovely feedback about your experience at Evedale Care Home. We really appreciate you taking the time to let us know how we are doing and it is rewarding to hear that you were so pleased with the quality of our care. Your kind words about the team here really mean so much to us. Thank you once again.
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Review from Jon B (Son of Resident) published on 24 January 2018
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Evedale Care Home
Thank you for your feedback. We appreciate you taking the time to share your views. In the short time since the new manager has come into post, we have been working hard on improvements within our home, which will continue to be robustly implemented. We would welcome an opportunity to discuss your comments further and happy to update you of our latest goings on around the home. Please reach out to the home manager upon your next visit. Thank you once again.
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Review from Angie J (Daughter of Resident) published on 15 January 2018
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Evedale Care Home
Thank you for your feedback. We appreciate you taking the time to share your views. In the short time since the new manager has come into post, we have been working hard on improvements within our home. This will continue to be robustly implemented including staff recruitment plus further developments around the home. We would welcome an opportunity to discuss your comments further and happy to update you of our latest goings on around the home. Please reach out to the home manager upon your next visit. Thank you once again.
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Review from N K (Husband of Resident) published on 16 October 2017
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Evedale Care Home
Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We appreciate all of your comments and I would welcome an opportunity to discuss this further with you. Please reach out to us at the home to arrange a meeting. Thank you once again.
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Review from R W (Daughter of Resident) published on 22 June 2017
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The Review Score of 9.0 (9.014) out of 10 for Evedale Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.155 for Evedale Care Home is calculated as follows: ( (88 Excellents x 5) + (32 Goods x 4) + (18 Satisfactorys x 3) + (5 Poors x 2) + (12 Very Poors x 1) ) ÷ 155 Ratings = 4.155
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.859 Points relating to the number of positive Reviews for Evedale Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 11 Positive Reviews ÷ 12.8 = 0.859
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Interim Home Manager
Joined: 2024
Job Title: Deputy Manager
Joined: 2015
Job Title: Administrator
Joined: 2021