Ashfield House

Tamworth Road, Keresley, Coventry CV7 8JG
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9.6 42 Reviews
  • Ashfield House, Coventry
Ashfield House is nestled in pleasant countryside and offers fresh and cheerful living spaces, with a choice of lively or quiet communal areas where residents can relax or socialise with visitors, family and friends.

Ashfield House aims to be a home from home for residents and supports them to continue doing familiar things such as hobbies or pastimes they did before they arrived.

Care provided includes residential care for people who need help with daily tasks, nursing care for those with complex medical needs as well as respite care to give family or friends a well-earned break.

The home prides itself on its welcoming and lively social atmosphere and run a busy activities programme for all to enjoy. This includes bingo, baking, trips out and visits from entertainers and singers.

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Care Provided by Ashfield House

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 47 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kay Forster (Home Manager)
  • Admission Criteria
    • please contact the home
    • Ages 65+
  • Room Information
    • Single Rooms (47)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2002

Funding & Fees Guide for Ashfield House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £775
    • RESPITE Self-Funded Residential Care from £775
  • (these prices are only a guideline, please contact Ashfield House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Large car park available for visitors.


Ashfield House Reviews (42)

Total of 42, showing 41-42
9.6

Ashfield House has a Review Score of 9.6 (9.576) out of 10, based on 20 reviews in the last 2 years. Over all time Ashfield House has 42 reviews.

Overall Experience

  • 29
  • 11
  • 2
  • 0
  • 0

Date Published

42
11
13
20
22

Review from Vivien H (Relative of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the new manager and assistant manager have come here the place seems to have lifted. The staff have changed so much, they smile when you see them. They look more enthusiastic about their work.
My uncle wanted to move a few months ago before things changed. We would like to say a very big thank
you to the management and carers for all the help and understanding which you have shown my relative.
I don't think people say thank you enough to people who do jobs like you do.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Ashfield House

Thank you, Vivien, for taking the time to leave a review for us at Keresley Wood Care Home. We're happy to hear that you have seen an improvement within the home and made it such a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thanks again and have a wonderful day.


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Review from M M (Daughter of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

All the rooms and bedrooms are nicely furnished and decorated. Staff are friendly and helpful. Could do with more food choices at lunch time.
Good grooming services are available if needed. Their evening times seem to end too early.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Current Review Score: 9.6 (9.576)

Overview of Review Score

The Review Score of 9.6 (9.576) out of 10 for Ashfield House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.576 for Ashfield House is calculated as follows: ( (151 Excellents x 5) + (76 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 238 Ratings = 4.576

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashfield House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Oct 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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