Rosewood Care Home

139-143 High Street, Pensnett, Brierley Hill DY5 4EA
Submit a Review
9.7 29 Reviews
  • Rosewood Care Home, Brierley Hill
Rosewood Care Home is situated in the Pensnett area of Brierley Hill and specialises in the care of the elderly.

The bedrooms are spacious and well equipped and have been designed to make sure residents feel at home in the warm and comfortable settings.

The home has a large lounge and a quiet lounge where residents can relax or meet with visitors.

At the back of the house, there are large landscaped gardens where residents can sit or enjoy gardening.

Activities and meaningful interaction are varied and person centred. Staff work with residents to maintain their daily living skills

A varied menu of delicious home-cooked meals are available. All specific dietary requirements and the nutritional needs of residents are catered for.

Show Rosewood Care Home on the Map

Care Provided by Rosewood Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • High Oak Care LTD
  • Person in charge
  • Julie Lane (Manager)
  • Admission Criteria
    • NHS referals, Private referals, social services referal
    • Ages 55+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (33)
    • Couples/Companion Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Last Refurbishment: 2013
    • Number of floors: 3

Funding & Fees Guide for Rosewood Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,250
    • Self-Funded Residential Dementia Care £950 – £1,250
    • RESPITE Self-Funded Residential Care £950 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,250
  • (these prices are only a guideline, please contact Rosewood Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Prospective residents and relatives welcome to come and view the Care Home at their convenience, advanced appointment is not always necessary.


  • Parking

  • Large car park situated at the rear of the building


Rosewood Care Home Reviews (29)

Total of 29, showing 21-29
9.7

Rosewood Care Home has a Review Score of 9.7 (9.738) out of 10, based on 11 reviews in the last 2 years. Over all time Rosewood Care Home has 29 reviews.

Overall Experience

  • 20
  • 9
  • 0
  • 0
  • 0

Date Published

29
1
2
11
18

Review from Andrew B (Son of Resident) published on 6 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident in this home for nearly 2-months and received really good care in a really clean and modern home.
Amazing transformation from when the management was changed, so much so, I have recommended it to another couple of families, one of whom put their mother in there and had the
same treatment.

Reply from Nicola Rennalls, Registered Manager at Rosewood Care Home

Thank you very much for your kind words and recommendations. Wishing you all the best for the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C A (Daughter of Resident) published on 28 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The new manager and staff have made great strides in improving the overall efficiency of the care home, particularly the way in which telephone enquires are dealt with by senior staff. The decoration of the dining room has made it a very pleasant place for residents to eat. The care is excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Resident) published on 5 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Words cannot describe - only "excellent". Staff are all brill at Rosewood Care Home they go the extra mile. You care for us individually and as a group. Great choice of room, veranda and gardens providing variety through the day.
All residents happy and there are moments for a good laugh. Staff are
all cheerful, personable, helpful and caring. Nothing was too much trouble!
Can't name names really - everyone is really great all of the time. Management are undoubtedly to be congratulated for overseeing and planning so well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John T (Son of Resident) published on 10 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and dad moved in 3 and bit years ago and from day one they have been loved and treat extremely well, as a family, we have no complaints. The staff have always treated us a family very well. If there have been issues they have been discussed and sorted. My comment below, value for money, satisfactory.
You cannot put a price on love and care. House sold, savings going, huge concern to what happens when all is gone?

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert C (Son-in-law of Resident) published on 10 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law was placed in Rosewood Care Home within a very short timescale due to our other family commitments. The staff and owners of the home were all very supportive and caring and gave us every reassurance we needed that she would be cared for.
And it had proven to be just that and she has
settled in very well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C C (Daughter of Resident) published on 10 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents have been in Rosewood for a number of years, I can only express our thanks and gratitude for the care and compassion they have been shown.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynne R (Daughter of Resident) published on 4 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Rosewood Care Home since September 2016 from when she first went there sitting in the lounge to now being bedridden, I have always found the carers to be very caring, friendly, helpful and considerate to the care of my mum and also to myself when I have been emotional
about mum's deterioration in health. It is not just the carers that make Rosewood an excellent care home, it's the owners, management, the catering and cleaning and laundry staff along with maintenance. I visit normally every day and also my cousins visit most days.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann M (Daughter of Resident) published on 27 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mom has been in this home for 3 months now and I have to say that the care provided by the staff is excellent. I am pleased to be able to walk out of the home knowing that she is in safe hands. The food is all homemade with a choice of 2 lunchtime meals daily. This home welcomes visitors anytime
which tells you that there is no hidden agenda. I would recommend this home to anyone looking for residential care for a relative/friend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra D (Daughter of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When visiting Mum she always smiles and appears very happy (although she has dementia) she always is cleanly dressed, washed and has her hair done. Dad died in April last year. He was also a resident. During this very emotional time, the staff were brilliant with both Mum and us, showing both empathy
and compassion.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Rosewood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.738 for Rosewood Care Home is calculated as follows: ( (99 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 130 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rosewood Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jul 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Julie

Julie Lane

Job Title: Registered Manager

Joined: 2021

Julie has worked in the care sector since 1994 and is highly experienced in this field, she has gained all relevant qualifications , she has progressed her career from care assistant to senior , she finally took the leap into management in 2008 to deputy manager and then in 2010 took the managers role, she has been employed by Rosewood care home since June 2021, previously she was a registered manager for 10 years in another local care home
Qualifications include Level 2,3,4,5 in Health and Social Care


No image found

Tracey Guest

Job Title: Deputy manager

Joined: 2021

Tracey has worked in the care sector since 2007, she has a wealth of knowledge in this field which she has gained by working her way up in her previous company, Tracey has gained her level 2,3 ,level 4 team leading in Health and social care .