Greenleigh Care Home

219 Wolverhampton Road, Sedgley, Dudley DY3 1QR
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7.8 4 Reviews
  • Greenleigh Care Home, Dudley
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Care Provided by Greenleigh Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Anne-Marie Weatherhogg (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (7)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Wheelchair Access
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Greenleigh Care Home Reviews (4)

7.8

Greenleigh Care Home has a Review Score of 7.8 (7.810) out of 10, based on 1 reviews in the last 2 years. Over all time Greenleigh Care Home has 4 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 1

Date Published

4
1
1
1
3

Review from R P (Daughter of Resident) published on 16 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was placed in Greenleigh straight from hospital after she had another fall. We realised as a family she was no longer able to live at home with dad and interim carers and needed 24 hour care. This was a really hard decision for all of us especially Mum. The staff at Greenleigh were really welcoming
from the start. They welcomed us to have lunch with mum when we visited but also made dad feel relaxed when he visited. She was only at the home for just over a month and we have now moved her to one closer to dad and other family members. Our thanks to the team and the care they provided. The staff were always warm and cheerful and are passionate about the care they provide. Thank you.

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Review from Lesley F (Daughter of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Greenleigh Care Home for more than 12 months. I have found the home to be clean and comfortable. The lounge, dining room and bedrooms have all been refurbished and are made as homely as possible.
I am very satisfied with the standard of care she is receiving. The staff
seem to genuinely care for the residents in their charge and are very approachable and friendly.
I would recommend this home to anyone faced with having to place a loved one into long-term care.

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Review from Gwen K (Daughter of Resident) published on 18 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to live at Greenleigh Care Home in April 2022. I was apprehensive about mum going into full time care but from the minute that we came into the home we were welcomed warmly, the staff came to introduce themselves to mum and they made such a fuss of her. The atmosphere is so warm and friendly
and the staff treat the residents with respect and with affection. My mum was not having a good time with her dementia and was very confused and had challenging behaviours but with the attention from the staff and other residents and with the various activities she soon got into a better routine and started to settle down. She was a poor eater which used to upset the family but now she is eating very well and looks forward to meal times. With her dementia, she doesn’t sleep well but the staff are fantastic with her. She may be up and about for hours during the night but the night staff sit and talk to her, make her a cup of tea until she is ready to settle down again. Thank you Greenleigh Care Home.

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Review from Martin B (Son of Resident) published on 9 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Took my father in for a week's respite. When I collected him he looked terrible, had not had a shave. His hair had not been combed and he had lost a lot of weight. My sister and niece visited him during the week and he had soiled himself and smelled awful and she had to ask them to change him. When
I got him home half his clothes were missing and they had put an old jumper in (not his) full of holes. Disgusting. He will never go in Greenleighs again.

Reply from Anne-Marie Weatherhogg, Greenleigh Manager at Greenleigh Care Home

I am sorry to hear that you were unhappy with the week your Dad spent here, he was a lovely gentleman and seemed to enjoy his week here. I have reviewed his notes, a shave was offered daily but he declined this. I am shocked to hear of vast weight loss, he was only here a week and ate and drank well - shown on our Fluid & Diet Charts. Please provide his weight on leaving Greenleigh, I will check this against our records. What clothes are missing and I will deal with this immediately - we often have respite residents and can have problems with unlabelled clothes but had we been informed of this it would have been dealt with appropriately. Your Dad shared a wonderful Jubilee weekend with us, the family who joined us gave excellent feedback, enjoying the day with your Dad. Had I been aware of your concerns during his stay, they would have been dealt with swiftly and professionally, again I can only apologise that you felt this way.


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Current Review Score: 7.8 (7.810)

Overview of Review Score

The Review Score of 7.8 (7.810) out of 10 for Greenleigh Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Greenleigh Care Home is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.143 Points relating to the number of positive Reviews for Greenleigh Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 1 Positive Reviews ÷ 7 = 0.143

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Dec 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Greenleigh Care Home

What types of Care is Greenleigh Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Greenleigh Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Greenleigh Care Home have?

There are 21 Single Rooms and 7 Couples/Companion Rooms.

What are the Facilities & Services at Greenleigh Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Phone Point in own room are some of the Facilities & Services.

How far is Greenleigh Care Home to the centre of Dudley?

3.4 mile(s) as the crow flies, distance by road may be significantly further.